Submit a Review for Crescent Homecare Ltd
19 Quebec Street, Langley Park, Durham, DH7 9XA
View Full Details of Crescent Homecare LtdLatest Reviews for Crescent Homecare Ltd
23 June 2025
When I came home, I was totally bed bound and in a lot of pain from a broken hip. The staff were as gentle as possible under the circumstances and did their best to ensure the least possible pain while they were attending to me, and that I was as comfortable as I could be. I have found all the staff are pleasant and cheerful in all circumstances and generally punctual. Overall, I feel I have been treated with dignity and respect at all times and am very pleased with the service I am receiving.
17 June 2025
A particular staff & the care team were fabulous. Always looking to go the extra mile & performing duties on time. They were always kindly engaged with my mum, and I would recommend them to anyone who needs them during (often) difficult times.
20 May 2025
The team at Crescent have supported my Dad for many years until he went into residential care home at 96. They were always understanding , responsive and constantly adapted to his needs. We were very lucky to have just 2 regular carers who covered his support across the week so had consistency and continuity. Having access to their app meant I could read a daily report on how he was - so important as I do not live locally. I have no hesitation in recommending their services for professionalism and value for money.
07 May 2025
We have no complaints whatsoever regarding Crescent Homecare. The carers are lovely!
30 April 2025
Cannot thank Crescent Homecare enough for the work they do. The carers are fantastic, and the management team too. Nothing is ever too much trouble. We don't have what we'd do without them.
28 April 2025
Where do I start .. The biggest thank you will never be enough! The management and staff are an absolutely wonderful team. My 99 year old Mam received amazing care for almost a year until her recent death. The care was to an exceptionally high standard and she was treated with dignity and respect. All staff are committed to their roles and show kindness, compassion and professionalism. Nothing at all was too much trouble and she considered the staff as extended family often calling them her guardian angels. They went above and beyond to ensure Mams safety and comfort. It was evident that the carers brought a sense of joy to Mams home. Office staff communication was also excellent keeping me informed of any problems. We as a family were truly supported in everything through a difficult time. With the help of Crescent care, Mam was able to stay in her own home until she sadly passed away. Would I recommend Crescent, absolutely 100 percent!
14 April 2025
Can't recommend Crescent Homecare enough. Carers plus management team second to none. Excellent service.
04 March 2025
Can't recommend Crescent Homecare enough, best care company around! My nana has had the carers for about 3 years and we have been overjoyed with their service. The girls that looked after my nana were nothing short of amazing! I will be forever grateful for the care and compassion they showed her over the years. Having carers was something we were initially apprehensive about and so was she. Meeting the girls soon put our minds at ease. Nothing was too much trouble for them and they were always chatty and smiling. We got to know the girls well as a family. My nana absolutely loved them all and really looked forward to their visits. Unfortunately, my nana passed away in January and was looked after by the carers, right up until she went into hospital. As a family, we can't thank them enough for their support over the years. We will continue to recommend Crescent Homecare to anyone looking for a care company.
07 February 2025
My mother received invaluable twice-daily visits from Crescent Homecare staff, until she moved to a carehome. She also received twice-weekly bathing and social outings. I think this reliable and friendly service contributed greatly to her well-being. Daily social interaction was so important for my mother, and she enjoyed the carers' company so much that some carers have remained friends. On occasion, Crescent Homecare carers went above and beyond their scheduled service, even staying overnight to take care of her, and for this I am very grateful.
21 November 2024
My dad has been having care from Crescent Homecare for 2 years now. Without their excellent care, he would not be still living in his own home. All carers are good, some are exceptional. They all do more than I initially expected. After he has a shower, they put the washing in. I do his main shopping but they pop for bread and milk. If he unexpectedly runs out of medication, they phone the doctors. If he needs the nurse to come, they call them. The office cancel visits if I request it (with 24 hours notice). I get a weekly email telling us which carers are coming and what time. Friends who use other agencies tell me this is unusual. Senior staff have advised me and supported me in getting things dad needed, like a hospital bed. Without them, I would have not known how to get one. All in all, excellent.
15 January 2024
My mum has had care from Crescent Homcare for about two years. She has dementia but wants to live at home so we all agreed to four visits a week to ensure she eats. The other three she has other care input. Also Mum needed an assisted bath once a week. What I love about the company is that if we need to change the care plan it's done immediately. One week my mum wants this to eat then she doesn't and one week she wants her bedding changed and then she changes her mind. The home care works around Mum's needs only. Also, I can read daily (which I do) the carer's notes online which is so reassuring. All in all, I would recommend.
29 September 2023
Crescent Homecare looked after Mum for the last twelve months of her life and I cannot praise their care enough. All staff were friendly and Mum loved having them. They didn't dictate to her and always asked what she wanted. They kept me informed at all times if there were any problems and were quick to respond if her health deteriorated. She was treated with the greatest respect and dignity at all times. I cannot recommend this company and their carers enough and I thank them all for everything they did for my mum, it was greatly appreciated.
04 September 2023
I was very pleasantly surprised at the standard of care and attention I received from Crescent Homecae carers. They were very kind, caring and nothing was a trouble to them. They were prepared and did go the extra mile. Thank you, to them all.
06 July 2023
Crescent Homecare have looked after my grandad for a few years now the care and compassion are outstanding, the care provided is excellent. All staff are very friendly and treat him with the upmost respect and dignity would highly recommend this company.
17 May 2023
Good care provided. Treated with understanding and respect. Very satisfied.
12 May 2023
The experiences I have had have all been positive, if I have had any problems they have been dealt with them swiftly and efficiently and always tried to accommodate if things needed to be changed. The staff are excellent and very friendly, also very trustworthy. The care is brilliant and I am always treated with dignity.
03 May 2023
After a lengthy stay in hospital recovering from a series of life-changing injuries, the service that Crescent Homecare has provided has been first-class. Always professional, punctual and supportive with nothing too much trouble, the whole team have been a fantastic help from day one and has helped us massively to adapt to my change in circumstances. I would strongly recommend Crescent Homecare to anyone without hesitation.
25 April 2023
We have used this service for years now, for my brother with a learning disability. Crescent Homecare help him to access the community and always make sure that he is able to make appropriate informed choices regarding his choice of activity. Excellent person-centred individual service, that always goes the extra mile. Flexible and very reliable. They contribute to a team that enables him to live a full and valued life.
20 March 2023
My husband needed care for the two months before his death in February 2023. I chose Crescent Homecare of Langlet Park for its friendly, unpretentious response to my enquiries, unlike the more slick business style manner of other companies. The staff who came to look after him were good timekeepers and were, without exception, kind and competent. They were friendly but not familiar and respected and remembered our preferences. I would not hesitate to recommend Crescent to anyone in the district requiring care.
03 February 2023
This team helped and supported my grandma's needs throughout the whole time she was in their care. I would highly recommend this company! Any issues I had were addressed accordingly and I felt I could trust the carers to look after my grandma to the best of their abilities. My grandma was protected and safe and to me, that was all that mattered the most. The management team was very informative about any changes. I truly believe that this company specialises in the care of its service users. I trusted them with my whole heart in taking care of my grandma.
Latest Reviews for Crescent Homecare Ltd
23 June 2025
When I came home, I was totally bed bound and in a lot of pain from a broken hip. The staff were as gentle as possible under the circumstances and did their best to ensure the least possible pain while they were attending to me, and that I was as comfortable as I could be. I have found all the staff are pleasant and cheerful in all circumstances and generally punctual. Overall, I feel I have been treated with dignity and respect at all times and am very pleased with the service I am receiving.
17 June 2025
A particular staff & the care team were fabulous. Always looking to go the extra mile & performing duties on time. They were always kindly engaged with my mum, and I would recommend them to anyone who needs them during (often) difficult times.
20 May 2025
The team at Crescent have supported my Dad for many years until he went into residential care home at 96. They were always understanding , responsive and constantly adapted to his needs. We were very lucky to have just 2 regular carers who covered his support across the week so had consistency and continuity. Having access to their app meant I could read a daily report on how he was - so important as I do not live locally. I have no hesitation in recommending their services for professionalism and value for money.
07 May 2025
We have no complaints whatsoever regarding Crescent Homecare. The carers are lovely!
30 April 2025
Cannot thank Crescent Homecare enough for the work they do. The carers are fantastic, and the management team too. Nothing is ever too much trouble. We don't have what we'd do without them.
28 April 2025
Where do I start .. The biggest thank you will never be enough! The management and staff are an absolutely wonderful team. My 99 year old Mam received amazing care for almost a year until her recent death. The care was to an exceptionally high standard and she was treated with dignity and respect. All staff are committed to their roles and show kindness, compassion and professionalism. Nothing at all was too much trouble and she considered the staff as extended family often calling them her guardian angels. They went above and beyond to ensure Mams safety and comfort. It was evident that the carers brought a sense of joy to Mams home. Office staff communication was also excellent keeping me informed of any problems. We as a family were truly supported in everything through a difficult time. With the help of Crescent care, Mam was able to stay in her own home until she sadly passed away. Would I recommend Crescent, absolutely 100 percent!
14 April 2025
Can't recommend Crescent Homecare enough. Carers plus management team second to none. Excellent service.
04 March 2025
Can't recommend Crescent Homecare enough, best care company around! My nana has had the carers for about 3 years and we have been overjoyed with their service. The girls that looked after my nana were nothing short of amazing! I will be forever grateful for the care and compassion they showed her over the years. Having carers was something we were initially apprehensive about and so was she. Meeting the girls soon put our minds at ease. Nothing was too much trouble for them and they were always chatty and smiling. We got to know the girls well as a family. My nana absolutely loved them all and really looked forward to their visits. Unfortunately, my nana passed away in January and was looked after by the carers, right up until she went into hospital. As a family, we can't thank them enough for their support over the years. We will continue to recommend Crescent Homecare to anyone looking for a care company.
07 February 2025
My mother received invaluable twice-daily visits from Crescent Homecare staff, until she moved to a carehome. She also received twice-weekly bathing and social outings. I think this reliable and friendly service contributed greatly to her well-being. Daily social interaction was so important for my mother, and she enjoyed the carers' company so much that some carers have remained friends. On occasion, Crescent Homecare carers went above and beyond their scheduled service, even staying overnight to take care of her, and for this I am very grateful.
21 November 2024
My dad has been having care from Crescent Homecare for 2 years now. Without their excellent care, he would not be still living in his own home. All carers are good, some are exceptional. They all do more than I initially expected. After he has a shower, they put the washing in. I do his main shopping but they pop for bread and milk. If he unexpectedly runs out of medication, they phone the doctors. If he needs the nurse to come, they call them. The office cancel visits if I request it (with 24 hours notice). I get a weekly email telling us which carers are coming and what time. Friends who use other agencies tell me this is unusual. Senior staff have advised me and supported me in getting things dad needed, like a hospital bed. Without them, I would have not known how to get one. All in all, excellent.
15 January 2024
My mum has had care from Crescent Homcare for about two years. She has dementia but wants to live at home so we all agreed to four visits a week to ensure she eats. The other three she has other care input. Also Mum needed an assisted bath once a week. What I love about the company is that if we need to change the care plan it's done immediately. One week my mum wants this to eat then she doesn't and one week she wants her bedding changed and then she changes her mind. The home care works around Mum's needs only. Also, I can read daily (which I do) the carer's notes online which is so reassuring. All in all, I would recommend.
29 September 2023
Crescent Homecare looked after Mum for the last twelve months of her life and I cannot praise their care enough. All staff were friendly and Mum loved having them. They didn't dictate to her and always asked what she wanted. They kept me informed at all times if there were any problems and were quick to respond if her health deteriorated. She was treated with the greatest respect and dignity at all times. I cannot recommend this company and their carers enough and I thank them all for everything they did for my mum, it was greatly appreciated.
04 September 2023
I was very pleasantly surprised at the standard of care and attention I received from Crescent Homecae carers. They were very kind, caring and nothing was a trouble to them. They were prepared and did go the extra mile. Thank you, to them all.
06 July 2023
Crescent Homecare have looked after my grandad for a few years now the care and compassion are outstanding, the care provided is excellent. All staff are very friendly and treat him with the upmost respect and dignity would highly recommend this company.
17 May 2023
Good care provided. Treated with understanding and respect. Very satisfied.
12 May 2023
The experiences I have had have all been positive, if I have had any problems they have been dealt with them swiftly and efficiently and always tried to accommodate if things needed to be changed. The staff are excellent and very friendly, also very trustworthy. The care is brilliant and I am always treated with dignity.
03 May 2023
After a lengthy stay in hospital recovering from a series of life-changing injuries, the service that Crescent Homecare has provided has been first-class. Always professional, punctual and supportive with nothing too much trouble, the whole team have been a fantastic help from day one and has helped us massively to adapt to my change in circumstances. I would strongly recommend Crescent Homecare to anyone without hesitation.
25 April 2023
We have used this service for years now, for my brother with a learning disability. Crescent Homecare help him to access the community and always make sure that he is able to make appropriate informed choices regarding his choice of activity. Excellent person-centred individual service, that always goes the extra mile. Flexible and very reliable. They contribute to a team that enables him to live a full and valued life.
20 March 2023
My husband needed care for the two months before his death in February 2023. I chose Crescent Homecare of Langlet Park for its friendly, unpretentious response to my enquiries, unlike the more slick business style manner of other companies. The staff who came to look after him were good timekeepers and were, without exception, kind and competent. They were friendly but not familiar and respected and remembered our preferences. I would not hesitate to recommend Crescent to anyone in the district requiring care.
03 February 2023
This team helped and supported my grandma's needs throughout the whole time she was in their care. I would highly recommend this company! Any issues I had were addressed accordingly and I felt I could trust the carers to look after my grandma to the best of their abilities. My grandma was protected and safe and to me, that was all that mattered the most. The management team was very informative about any changes. I truly believe that this company specialises in the care of its service users. I trusted them with my whole heart in taking care of my grandma.