Submit a Review for Home Instead (East Herts and Uttlesford)
Allen House Business Centre, The Maltings, Station Road, Sawbridgeworth, CM21 9JX
View Full Details of Home Instead (East Herts and Uttlesford)Latest Reviews for Home Instead (East Herts and Uttlesford)
16 June 2025
Absolutely amazing service . Fantastic staff who interacted and cared for my Father in his last week . A special shout out to two staff members in particular who not only cared for my Father but made sure I was ok too, I am not sure I would have coped so well without them . A very caring service and always just a phone call away . I highly recommend this branch of Home Instead .
30 May 2025
I have had a recent operation and needed the support of a Live -In Carer for my recovery . I live alone . I have been very pleased with the support which i have received . Very professional , attentive and helpful in every way . The original booking was for 2 weeks from my discharge from hospital and i have extended this to 3 weeks .
27 May 2025
I am very happy with the ladies that have been helping me .They seem allways cheerful and helpful nothing is too much trouble. I have found it lovely to have someone to chat with and help with some chores that I used to do but am not able now .
27 May 2025
Very professional and courteous. My parents have been very satisfied with the level of care overall so far. The services you provided has given me a great deal of peace of mind knowing my parents are being looked after professionally.
27 May 2025
I have no comments some the men are bit week.in terms of looking for sort I find the woman are better deal with person care when it comes to disability and personal care. In cheek for sorts. It would be helpfully if asking if I need help.
27 May 2025
Taken a little time to get the right team but now good. Difficult to get the visit times requested but hopefully this will improve Overall a good start and I now have at least ten people that are always reliable friendly and do a very good job.
21 May 2025
I have been very happy and reassured by the care my Mother has received, and the client support through the office. There is a high number of staff and having a different person every day can be a little stressful for Mum - but they are well trained and professional.
21 May 2025
Office always efficient and kind. Personal care last year very good and reliable. Ongoing home care the same -reliable and thoughtful. We have recommended H I to friends who have also found the service very good.
16 May 2025
Staff always friendly and helpful. When arranging visits they are flexible to my needs and provide extra care when needed. I am provided with up-to-date information regarding visits and invoices. I find the reviews helpful and informative.
15 May 2025
My husband has been cared for by Home Instead, personal care, for a substantial time. We had previous experience of 2 other companies who, for varying reasons, were not good and, at times, caused my husband distress. Since being with Home Instead [recommended to me by a friend], we have received nothing but excellent service, not just from the carers who have become friends, but also from the staff. The Carers are, exactly that, carers, kind, professional, efficient and with empathy for my husband, never impatient or brusque. it is not an easy job but they are aware that my husband is an individual and they treat him with dignity and humanity. The administration staff are always supportive and do everything they can to make our lives easier. Any request is responded to efficiently and supportively. I frequently recommend this company to any one who I know is looking for good care for their loved ones..
14 May 2025
I have been receiving care from Home Instead for over 10 years during which time I have received excellent care and would recommend them to anyone who is need of care. the care I receive from Carers is professional, kind and friendly. and if I have any queries or problems the management team are always available and helpful.
13 May 2025
Fabulous care, my mum really liked two members of the team and the manager made sure mum had those carers whenever possible. I would highly recommend this care service, it bought us peace of mind and bought mum care with dignity.
13 May 2025
The carers feed, clean and generally take care of my aunt. They are friendly and reliable. The carers attend three times a day, so taking care of breakfast, lunch and dinner. Occaisionally the carer is asked to buy something from a local shop, which they do without trouble. They also arrange for hair cuts and other personal needs.
13 May 2025
Home Instead looked after our dad from 2018-2021 and currently look after mum. We are so pleased with the very efficient office staff that keep us up to date of any upcoming changes and alway try to keep our regular carers in our visits. The carers themselves are very friendly and the bond our mum has with them is priceless. I have recommended Home instead on a number of occasions and will continue to do so.
13 May 2025
We have used Home Instead to care for my father who had dementia in his 80s and later for my mother in her 90s after he died . Throughout this period we have received excellent care which has been reviewed and modified as their needs changed over the years. Both my brother and I live 200 miles away from our parents home so having such a reliable and conscientious set of carers makes all our lives much less stressful.
13 May 2025
We have used Home Instead for six months now. They always come in a timely manner. Home Instead are very adaptive to cover holidays if I am away. The staff are very kind, caring and attentive to my mother. My mother seems very happy when they are with her.
13 May 2025
Since my mother moved into Stansted in 2020 Home Instead have attended and cared for her in a most professional yet very caring manner. Two carers stand out particularly, for whom nothing was too much bother. As mothers dementia progresses unfortunately she can appear slightly unappreciative but I can assure all the carers who attend her she is very grateful indeed as are we. Whilst we were away recently mother required a visit to the GP surgery. The carers arranged the consultation and took her to the appointment whilst keeping us fully informed as to what was going on.
13 May 2025
Excellent . Have had experience of other care agencies and this company is streets ahead in terms of training and professionalism of carers, and reliability which is paramount - they will always ring even if they are running 10 minutes late and they have never let us down . My mother has lovely relationships with those who care for her . I appreciate how diligent they are and how well managed the service is- they keep me in the loop and regularly discuss mums needs with me and how they can improve the service . They also hold events so that their clients can come together socially and offer extended services like footcare.
13 May 2025
The carers supplied have been lovely. They're doing tidying are providing support to Mum as well as supporting her around the house. She is happy with the ladies that have come out. Comms has been clear with any questions resolved quickly
24 September 2024
Mum has been cared for by Home Instead since 2019. The level of care she has received has been excellent, her carers are friendly and nothing is too much trouble for them. Mum recently had a stay in hospital, some of her regular carers were able to visit and help with feeding and companionship while she was there, she was always very pleased to see them. The office staff always try to accommodate my needs, very friendly and helpful. Thank you, Home Instead.
Latest Reviews for Home Instead (East Herts and Uttlesford)
16 June 2025
Absolutely amazing service . Fantastic staff who interacted and cared for my Father in his last week . A special shout out to two staff members in particular who not only cared for my Father but made sure I was ok too, I am not sure I would have coped so well without them . A very caring service and always just a phone call away . I highly recommend this branch of Home Instead .
30 May 2025
I have had a recent operation and needed the support of a Live -In Carer for my recovery . I live alone . I have been very pleased with the support which i have received . Very professional , attentive and helpful in every way . The original booking was for 2 weeks from my discharge from hospital and i have extended this to 3 weeks .
27 May 2025
I am very happy with the ladies that have been helping me .They seem allways cheerful and helpful nothing is too much trouble. I have found it lovely to have someone to chat with and help with some chores that I used to do but am not able now .
27 May 2025
Very professional and courteous. My parents have been very satisfied with the level of care overall so far. The services you provided has given me a great deal of peace of mind knowing my parents are being looked after professionally.
27 May 2025
I have no comments some the men are bit week.in terms of looking for sort I find the woman are better deal with person care when it comes to disability and personal care. In cheek for sorts. It would be helpfully if asking if I need help.
27 May 2025
Taken a little time to get the right team but now good. Difficult to get the visit times requested but hopefully this will improve Overall a good start and I now have at least ten people that are always reliable friendly and do a very good job.
21 May 2025
I have been very happy and reassured by the care my Mother has received, and the client support through the office. There is a high number of staff and having a different person every day can be a little stressful for Mum - but they are well trained and professional.
21 May 2025
Office always efficient and kind. Personal care last year very good and reliable. Ongoing home care the same -reliable and thoughtful. We have recommended H I to friends who have also found the service very good.
16 May 2025
Staff always friendly and helpful. When arranging visits they are flexible to my needs and provide extra care when needed. I am provided with up-to-date information regarding visits and invoices. I find the reviews helpful and informative.
15 May 2025
My husband has been cared for by Home Instead, personal care, for a substantial time. We had previous experience of 2 other companies who, for varying reasons, were not good and, at times, caused my husband distress. Since being with Home Instead [recommended to me by a friend], we have received nothing but excellent service, not just from the carers who have become friends, but also from the staff. The Carers are, exactly that, carers, kind, professional, efficient and with empathy for my husband, never impatient or brusque. it is not an easy job but they are aware that my husband is an individual and they treat him with dignity and humanity. The administration staff are always supportive and do everything they can to make our lives easier. Any request is responded to efficiently and supportively. I frequently recommend this company to any one who I know is looking for good care for their loved ones..
14 May 2025
I have been receiving care from Home Instead for over 10 years during which time I have received excellent care and would recommend them to anyone who is need of care. the care I receive from Carers is professional, kind and friendly. and if I have any queries or problems the management team are always available and helpful.
13 May 2025
Fabulous care, my mum really liked two members of the team and the manager made sure mum had those carers whenever possible. I would highly recommend this care service, it bought us peace of mind and bought mum care with dignity.
13 May 2025
The carers feed, clean and generally take care of my aunt. They are friendly and reliable. The carers attend three times a day, so taking care of breakfast, lunch and dinner. Occaisionally the carer is asked to buy something from a local shop, which they do without trouble. They also arrange for hair cuts and other personal needs.
13 May 2025
Home Instead looked after our dad from 2018-2021 and currently look after mum. We are so pleased with the very efficient office staff that keep us up to date of any upcoming changes and alway try to keep our regular carers in our visits. The carers themselves are very friendly and the bond our mum has with them is priceless. I have recommended Home instead on a number of occasions and will continue to do so.
13 May 2025
We have used Home Instead to care for my father who had dementia in his 80s and later for my mother in her 90s after he died . Throughout this period we have received excellent care which has been reviewed and modified as their needs changed over the years. Both my brother and I live 200 miles away from our parents home so having such a reliable and conscientious set of carers makes all our lives much less stressful.
13 May 2025
We have used Home Instead for six months now. They always come in a timely manner. Home Instead are very adaptive to cover holidays if I am away. The staff are very kind, caring and attentive to my mother. My mother seems very happy when they are with her.
13 May 2025
Since my mother moved into Stansted in 2020 Home Instead have attended and cared for her in a most professional yet very caring manner. Two carers stand out particularly, for whom nothing was too much bother. As mothers dementia progresses unfortunately she can appear slightly unappreciative but I can assure all the carers who attend her she is very grateful indeed as are we. Whilst we were away recently mother required a visit to the GP surgery. The carers arranged the consultation and took her to the appointment whilst keeping us fully informed as to what was going on.
13 May 2025
Excellent . Have had experience of other care agencies and this company is streets ahead in terms of training and professionalism of carers, and reliability which is paramount - they will always ring even if they are running 10 minutes late and they have never let us down . My mother has lovely relationships with those who care for her . I appreciate how diligent they are and how well managed the service is- they keep me in the loop and regularly discuss mums needs with me and how they can improve the service . They also hold events so that their clients can come together socially and offer extended services like footcare.
13 May 2025
The carers supplied have been lovely. They're doing tidying are providing support to Mum as well as supporting her around the house. She is happy with the ladies that have come out. Comms has been clear with any questions resolved quickly
24 September 2024
Mum has been cared for by Home Instead since 2019. The level of care she has received has been excellent, her carers are friendly and nothing is too much trouble for them. Mum recently had a stay in hospital, some of her regular carers were able to visit and help with feeding and companionship while she was there, she was always very pleased to see them. The office staff always try to accommodate my needs, very friendly and helpful. Thank you, Home Instead.