G1 Allen House, The Maltings, Station Road, Sawbridgeworth CM21 9JX
Home Instead Senior Care East Herts and Uttlesford is dedicated to quality care, in line with care regulations and carried out in a friendly manner that both clients and their loved ones can benefit from.
Guidance and support is offered throughout difficult decisions, with the aim being to find the best solutions, protecting both well-being and happiness.
Home Instead is a company that as quickly grown and expanded in the UK to become one of the most highly-regarded social care providers.
Group : Home Instead Senior Care
Person in charge: David Bassett (Director)
Type of Service: Home Care Agency (Privately Owned)
Provides Carers directly to the general public: Yes
Number of Carers: 85
Staff Languages (other than English): Polish, Portuguese
Services Offered: 24 Hour Care • Adult Care (18+) • Live in Carer • Personal Care (on a contracted hours basis) • Personal Care Assessments • Risk Assessments in the Home
Care Offered: Alcohol Dependence (Past or present) • Call in Service • Cancer Care • Cleaning Service • Companionship • Dementia • Domestic Services / Home Help • Drug Dependence (past or present) • Elderly Care • Food Preparation & Serving • High Dependency Care, two carers attending • Hospital Discharge • Laundry Service • Learning Disability • Medication Assistance • Mental Health Condition • Palliative Care • Personal Hygiene Care • Physical Disability • Respite cover • Sensory Impairment • Shopping Service / Errands • Sit in Service • Transportation Service
Latest Care Quality Commission* Report on Home Instead Senior Care (East Herts and Uttlesford): click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 8 (maximum of 10) for Home Instead Senior Care (East Herts and Uttlesford) is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Home Instead Senior Care (East Herts and Uttlesford) in Google's Search Results - more info
b) The score for the number of positive Reviews is 3 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Home Care Agency / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Home Care Agency receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 5 for Home Instead Senior Care (East Herts and Uttlesford) is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Home Care Agency to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 points for each of the next 4 Positive Reviews ie an Home Care Agency needs 5 Reviews to receive the maximum score of 5 points.
The 3 Points relating to the number of positive Reviews for Home Instead Senior Care (East Herts and Uttlesford) is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Home Instead Senior Care (East Herts and Uttlesford) has a Review Score of 8 (8.000) from 1 Reviews
Review submitted from a Website Submission by Cathy F (Client) on Tuesday 22 May 2018. Relates to March 2018.
If you are looking for a Care Company look no further!
Home Instead have looked after my mum since January 2018.
I cannot praise Home Instead enough for their kindness, professionalism and respect in dealing with my mum.
This is a first-rate care company and I wouldn’t hesitate to recommend them to everyone!
Thank you Home Instead.
How likely would you be to recommend Home Instead Senior Care (East Herts and Uttlesford)? Extremely Likely
David Bassett at Home Instead Senior Care (East Herts and Uttlesford) responded to this review on 22 May 2018:
Thank you for your lovely comment.