Home Instead East Herts and Uttlesford is dedicated to quality care, in line with care regulations and carried out in a friendly manner that both clients and their loved ones can benefit from.
Guidance and support is offered throughout difficult decisions, with the aim being to find the best solutions, protecting both well-being and happiness.
Home Instead is a company that has quickly grown and expanded in the UK to become one of the most highly-regarded social care providers.
Care Provided by Home Instead (East Herts and Uttlesford)
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Nursing/Nurse Led Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 60 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Nursing / Nurse Led Care
- PEG Feeding
- Stoma Care
- Medication Assistance (Intravenous)
- Wound Dressing
- Catheter Care
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: £35 - £38
- Weekly Live-in Care Fees: £1,700 - £1,800
Contact Home Instead (East Herts and Uttlesford) to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Group/Owner
- Home Instead
- Private Owned
Person in charge
- David Bassett (Director)
Home Instead (East Herts and Uttlesford) Reviews (70)
Home Instead (East Herts and Uttlesford) has a Review Score of 9.7 (9.74) out of 10, based on 25 reviews in the last 2 years.
Over all time Home Instead (East Herts and Uttlesford) has 70 reviews.
Everyone at Home Instead was very helpful and professional. My Father was very well cared for by the very caring Team.
Stand-in carers are slightly less good, as they have little advance knowledge of the client's needs.
Nice to see people throughout the day.
No job is too much trouble.
Home Instead, from the first telephone calls with my son, to the first meeting here with me to discuss what I needed (in a very unhurried and helpful way), through to the day that I was introduced to my caregiver in September 2017, made this journey as easy and supportive as possible.
I soon began to feel comfortable with another person in my home and my life and she has become part of our family. Other caregivers who come are also a pleasure to have around; kind, helpful, good workers - but, the main thing is they actually do care! (and, to be truthful, that's all any of us really want: someone who cares.)
Wonderful caregivers whose support and understanding makes it possible for Mum to remain happily in her own home. Continuity of care is understandably important to her, and Mum is looked after by the same two kindly, intelligent and reliable ladies who take it in turns to visit daily. Mum has formed a lovely bond with them. Home Instead is also good at keeping in touch with the family, which we find very reassuring.
The manager arranged a review meeting after the first month so we could iron out any issues as my 90 year old dad is not always happy with the house routine being changed. But the manager was fantastic with Dad and brought in the district nursing matron to see how we could make Mum's life better.
The care team are very respectful and experienced. What we like is that the team build a relationship with the family so there is a good communication stream.
Thank you for your lovely comments.
All carers are kind and very caring to mum and she loves to have them visit her although some do not seem to be able to get to grips on helping her with her hearing aids but this is not really a problem.
Thank you for you lovely comments.
I have been so impressed with Home Instead. They are reliable, friendly, easy to talk to. The care they provide my Dad ensures that he can be in his own home rather than residential care. He has a really good relationship with the vast majority of the caregivers (he has two carers, three times a day). They are always willing to help him with all his personal care, they call me if they have any concerns and they really go that extra mile, far more than I could have hoped.
Our family have been happy with the care of our mother and she enjoys the companionship she gets from her regular carer.
Home Instead have looked after my mum since January 2018.
I cannot praise Home Instead enough for their kindness, professionalism and respect in dealing with my mum.
This is a first-rate care company and I wouldn’t hesitate to recommend them to everyone!
Thank you Home Instead.
Thank you for your lovely comment.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 10 October 2019- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (5)
- Posted: Friday 05 Dec 2025Looking for trusted home care in Bishop’s Stortford, Ware, Hertford or Sawbridgeworth? At Home Instead East Hertfordshire, we provide personalised, compassionate care that all Local Home Care in East Hertfordshire...
- Posted: Tuesday 13 May 2025Common Types of Scams Phone Scams “Bank fraud” calls: Fraudsters impersonate your bank, claim suspicious activity, and ask you to “verify” account details. Technical support: Callers pretend to be from...
- Posted: Monday 12 May 2025Caring Starts With Competence Delivering great home care is a team sport, and that team is only as strong as its training. Last week, Care Professionals Daisy and Deborah met...
Awards / Recognitions (9)
- Recipient: Home InsteadDate: Friday 30 May 2025
- Recipient: Home InsteadDate: Friday 31 May 2024
- Recipient: Home InsteadDate: Wednesday 31 May 2023
Meet the Team (1)
Hi I am David Bassett, Director for Home Instead Senior Care here in the East Hertfordshire and Uttlesford office. My role includes the management of the day to day running of operations, overseeing the CAREGiver interview and selection process, payroll, HR, and delivering some of our in-house training.
I have worked in the social care sector since 1996, in nursing homes, local day centres and at our local regional college as an QCF Assessor.
In my previous roles i worked closely with people who suffered with mental health problems such as, Alzheimer's, learning difficulties and the elderly. I am very passionate about my role and will always ensure that our CAREGivers deliver exemplary care to all our clients. I have gained my QCF level 2, 3 and 5 in Social Care Management. I am a trained trainer in moving and handling and many other areas and gained Bronze status as an Alzheimer’s Society Approved Trainer in 2011. In July 2012 I was short listed as a finalist for the ‘Internal Trainer of the Year’ award as part of the Hertfordshire Care Awards.
I am committed to ensuring that we build a fantastic team to provide the highest quality of care for both our current and future clients and their families, giving peace of mind for all concerned. We can guide you through the difficult decisions that need to be made when looking for care and help you decide if care at home is the route you should take.
Frequently Asked Questions about Home Instead (East Herts and Uttlesford)
How many Carers does Home Instead (East Herts and Uttlesford) employ?
Home Instead (East Herts and Uttlesford) employs 150 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Home Instead (East Herts and Uttlesford) to verify any information. View our terms and conditions. Home Instead (East Herts and Uttlesford) has an Enhanced Service - more info.