76 Croydon Road, Coney Hall Village, Bromley BR4 9HY
"My parents had a live in carer from Home Instead since February 2024. They were very lucky to have the same lovely lady as the main carer…" Read all 137 reviews
As of June 2024, the company is the only CQC rated 'Outstanding' home care agency located in the borough of Bromley (rating achieved in March 2018). The team provides care at home, both hourly homecare and live in care, to elderly people in Bromley,… Read more about Home Instead Bromley, Chislehurst & Orpington
1 Wellington Square, Ayr KA7 1EN
"Setting up a carer to shower and shave my dad who is aged 93 with Parkinsons could not have been easier than via Home Instead. Pamela the…" Read all 45 reviews
Home Instead South Ayrshire and Kilmarnock is a local award-winning private home care agency based in Ayr. This office covers the main localities in South Ayrshire and East Ayrshire including Ayr, Prestwick, Troon, Stewarton, Turnberry and Kilmarnock. Their… Read more about Home Instead (South Ayrshire and Kilmarnock)
Chapel Square, Deddington, Banbury OX15 0SG
"Home Instead have provided daily care support to my elderly mother for a number of years. Throughout, they have provided an exceptional…" Read all 89 reviews
Care at home can be a daunting thing to search for and to experience. Home Instead North Oxfordshire's aim is to improve the lives of clients and their families. With 10 years' experience, an Outstanding rating by CQC (March 2019), and highly rated on… Read more about Home Instead (North Oxfordshire)
SBC House, Restmor Way, Wallington SM6 7AH
"As a family we cared for our mum for 4 years following her dementia diagnosis and were really fearful of introducing carers. We feel so…" Read all 37 reviews
Home Instead Sutton, established in 2009, is the first elderly care company dedicated to serving the older people of the London borough of Sutton, that has been recognised as Outstanding by the CQC (January 2021). Home Instead Sutton supports older… Read more about Home Instead (Sutton)
Surtees Business Centre, Bowesfield Lane, Stockton-on-Tees TS18 3HP
"Home Instead provided outstanding levels of care, kindness, practical help and cheerfulness to my sister. My sister lived alone and was…" Read all 117 reviews
Home Instead Cleveland provides the very best care at home services for adults and older people who wish to remain happily, safely and independently in their own homes. Caregivers are specially selected and ‘suitability’ matched and are given all… Read more about Home Instead (Cleveland)
Kilworthy Park, Tavistock PL19 0BZ
"As my Mum's dementia got worse, my sister and I felt it would be good to get her some help in the home. She was reticent at first, but the…" Read all 67 reviews
Home Instead Tavistock and Tamar Valley is rated Outstanding by the CQC (February 2020), a rating earned by less than 3% of all UK home care providers. The provider delivers the highest quality care for older people in the comfort of their own home… Read more about Home Instead (Tavistock and Tamar Valley)
Mirren Court (Three), 123 Renfrew Road, Paisley PA3 4EA
"We contacted homeinstead when we needed to get care in place quickly for my mother in law. She gets two visits a day and loves spending her…" Read all 82 reviews
Home Instead is a business, based in Renfrewshire. The company was established in January 2018 and has the ambition to provide excellent support at home for the older generation and to build the name of Home Instead as the most trusted company for personalised… Read more about Home Instead (Renfrewshire & Barrhead)
Unit B2, The Seedbed Business Centre, Vanguard Way, Southend-on-Sea SS3 9QY
"This company has looked after my Mum in a most caring & professional manner. They brighten her day whenever & whoever is on duty. The…" Read all 75 reviews
Home Instead (Southend-On-Sea) is a service that is passionate about achieving quality care for older people, with an ethos that is based around achieving dignity and independent living for each client. Care plans are tailored to the individual and… Read more about Home Instead (Southend-on-Sea)
Unit 3, Swan Court, Cygnet Park, Hampton, Peterborough PE7 8GX
"Following an accident, I needed help in the short term with personal care and light housework. This was quickly managed. My helpers were…" Read all 121 reviews
Home Instead (Peterborough Oundle & The Deepings) are the local elderly care experts in Peterborough. It is a family run organisation with 70+ years of care experience under one roof. To them, it’s personal. They are passionate about service as well… Read more about Home Instead (Peterborough Oundle & The Deepings)
Gadbrook Park, Unit 10 Brunel Court, Rudheath, Northwich CW9 7LP
"Mum had excellent care provided from April until August 2025. Home Instead were recommended to me by a trusted friend and I could not have…" Read all 38 reviews
Since 2007, Home Instead Northwich has provided high-quality home care across Northwich, Knutsford, Winsford, Holmes Chapel, and surrounding areas. Offering bespoke in-home care, services are tailored to each client, helping them maintain independence… Read more about Home Instead (Northwich & Knutsford)
2A Sussex Road, Chapeltown, Sheffield S35 2XQ
"Care provided for my father has been excellent, going above and beyond when he got admitted to hospital and a stroke unit they visited even…" Read all 70 reviews
Home Instead (North Sheffield) strives for a friendly and affordable service that offers companionship, personal care, respite care, 24 hour care, specialist Dementia care and home help services; helping adults (aged 18+) with care needs to remain independent… Read more about Home Instead (North Sheffield)
2nd & 3rd Floor Offices, 35-37 Station Road, Chingford, London E4 7BJ
"Just have to say how incredibly grateful I am for the care shown t my dad, especially as I was on holiday I would not not have been able to…" Read all 50 reviews
Home Instead Chingford was established in February 2017. Its mission is 'to brighten the lives of seniors, giving them a sense of purpose, wellbeing & self-worth, offering a bespoke home care service in Chingford, Upper Edmonton, Tottenham, Wood… Read more about Home Instead (Chingford)
Willow House, Kestrel View, Strathclyde Business Park, Bellshill ML4 3PB
"This company are a shining example of how care should be delivered. My dad has only been accessing Home Instead for a couple of months and…" Read all 46 reviews
Based in South Lanarkshire, Home Instead offers home care services to people living in the local community. With a focus on enabling people to maintain their independence and continue living at home, the team prioritise dignity and respect in all they… Read more about Home Instead (South Lanarkshire - Hamilton)
Eden House, 34, Heskin Lane, Ormskirk L39 1LR
"Our family has been incredibly grateful to Home Instead for the help and care they have provided to our parents (92 and 88) these past few…" Read all 40 reviews
Home Instead is the top-rated OUTSTANDING (May 2023) domiciliary care business in West Lancashire and Chorley, providing care and support service to adults and older people who wish to remain independent in their own home. The team offer personalised… Read more about Home Instead (West Lancashire & Chorley)
Cambridge House, Gogmore Lane, Chertsey KT16 9AP
"Excellant friendly and caring local service, arranged at short notice, I instructed when recovering from a shoulder operation. A well…" Read all 124 reviews
Home Instead (Windsor, Runnymede and West Spelthorne) is chosen by clients who are looking for care in their own homes, where they are happiest. Home Instead’s care is companionship-based. Calls are an hour, as a minimum, because Home Instead do… Read more about Home Instead (Windsor, Runnymede & West Spelthorne)
33A High Street, Rainham ME8 7HX
"Can't thank the home care team enough for the care they are giving to my Nan. Cannot fault the carers, always professional, courteous, and…" Read all 60 reviews
Home Instead Medway has been at the forefront of specialised home care for the elderly and supporting those being cared for and their families for many years. The team support clients in the Medway towns (Rochester, Gillingham, Rainham, Strood & Chatham)… Read more about Home Instead (Medway)
23A Front Street, Framwellgate Moor, Durham DH1 5EJ
"Mum has been using Home Instead for about 5 years and I have no hesitation in recommending the management and team for their wonderful…" Read all 67 reviews
Home Instead Durham is highly-regarded in the community for high quality, award-winning and bespoke home care, supporting an independent and fulfilling lifestyle delivered through their unique and innovative approach to care, using a relationship-led… Read more about Home Instead (Durham)
Prospect Business Centre, Prospect Road, Cowes PO31 7AD
"Home Instead provided excellent care for my mother. The staff were friendly and diligent, and ensured that my mother continued to have a…" Read all 48 reviews
Home Instead Isle of Wight is a family-owned local home care provider, which is part of the Home Instead network. Home Instead became the first care provider to receive the Queen's Award for Enterprise for its innovative approach to care at home. They… Read more about Home Instead (Isle of Wight)
Home Instead Swansea, Unit 1, Kingsway Industrial Estate, Fforestfach, Swansea SA5 4DL
"Very thankful for the availability of staff in the office to update care plans and carer visits. Very thankful for their understanding to…" Read all 163 reviews
Home Instead Swansea is committed to delivering outstanding home care services designed to meet the unique needs of each individual across Swansea and West Wales (Carmarthenshire). Based in Swansea, their mission is to provide compassionate and reliable… Read more about Home Instead (Swansea)
The Comeytrowe Centre, Pitts Close, Taunton TA1 4TY
"This wonderful team of care workers helped me on a very difficult journey with my mother. Starting with an injury where we thought she…" Read all 131 reviews
All of Home Instead's employed Care Professionals understand how important person-centred, dependable support is when caring for a loved one and regards it as a special privilege to look after people in their own homes. Home Instead provides tailor-made… Read more about Home Instead (Taunton & West Somerset)
14 Lansdowne Terrace, Gosforth, Newcastle upon Tyne NE3 1HN
"In the final weeks of her life, my wife received wonderful care. All the carers were absolutely superb. They arrived on time, were gentle,…" Read all 63 reviews
Home Instead (Newcastle Upon Tyne), Jan 2021 and March 2018 CQC 'Outstanding', provides care that supports the emotional as well as the physical needs of each client. Tailored care supports a quality of life, contributing to the lives and dignity of… Read more about Home Instead (Newcastle Upon Tyne)
196 Boldmere Road, Sutton Coldfield B73 5UE
"Home Instead looked after my dad for a few months before he went into care and couldn't have been more helpful, caring and professional, in…" Read all 44 reviews
Home Instead (Sutton Coldfield) supports the ageing population with care needs to remain independent in their own homes for as long as possible. Home is where you made those lifelong memories and the experienced Care Professionals - who receive ongoing… Read more about Home Instead Sutton Coldfield
Charter House, 43 St Leonards Road, Bexhill-on-Sea TN40 1JA
"Our family contacted Home Instead Bexhill when we became worried about my aunt. She lives alone in England and we are all in Canada. We…" Read all 51 reviews
Home Instead Bexhill & Hastings is a local, quality home care provider and part of the national, award-winning Home Instead family. They provide support and assistance enabling people to remain at home where they are most happy, safe and comfortable.… Read more about Home Instead (Bexhill & Hastings)
Unit 1, Mercury Park, Amber Close, Amington, Tamworth B77 4RP
"Homestead took time to match the perfect carer for Mum. Excellent service every time - professional, kind and reliable. Visits are not…" Read all 43 reviews
Home Instead (Tamworth and Lichfield) aims to change the face of ageing by providing a non-medical care service of exceptional quality for people to stay independent within their own home for as long as possible. Its Care Professionals look after… Read more about Home Instead Lichfield, Tamworth and North Warwickshire
Unit 22, Castlebrae Business Centre, Peffer Place, Edinburgh EH16 4BB
"We have had a very positive experience with Home Instead for the six months that we have been using their services. The office staff are…" Read all 158 reviews
Home Instead in Edinburgh helps its clients live well in the comfort of their own homes and to keep visiting the people and places they love. Services include help with all the activities of daily living; nutritious meal preparation; assistance with… Read more about Home Instead (Edinburgh)
Unit 4, The Courtyard, Milton Road, Aylesbury HP21 7LZ
"Great service from Home Instead. They have been looking after my mother who lives with advanced dementia. They have done an amazing job at…" Read all 66 reviews
Home Instead (Aylesbury Vale) provides support ranging from companionship and home help to personal care to assist people to remain independent in their homes whilst maintaining a good quality of life. Specialist dementia support is also provided. The… Read more about Home Instead (Aylesbury Vale and North East Oxfordshire)
1 Mantholme, Molescroft Grange Farm, Grange Way, Beverley HU17 9FS
"I am grateful for the kindness and consideration of the carers whatever I need them to do. They are encouraging, too. Always on time. Hard…" Read all 59 reviews
Home Instead provides personalised home care for older people that is dignified, reliable and relationship-led. They firmly believe that everyone is different so they don’t offer a ready-made package solution but instead, offer help that is tailored… Read more about Home Instead Beverley & Hull
LU132 The Light Bulb, 1 Filament Walk, London SW18 4GQ
"Home Instead supported my father during his illness and then supported my mother during her dementia. Initially with visits then live in…" Read all 98 reviews
Home Instead Wandsworth, Lambeth & Dulwich offer a personalised approach to care in the home, with experienced CareGivers pursuing the company vision of friendliness and professionalism. Home Instead always look to send the same CareGiver for each… Read more about Home Instead (Wandsworth, Lambeth & Dulwich)
Global House, Vincent Avenue, Crownhill, Milton Keynes MK8 0AB
"Clear outline at each assessment appointment of the plan and next steps. Lovely to meet the carer before the first appointment. Very…" Read all 125 reviews
Discover a world of compassionate and tailored home care with Home Instead in Milton Keynes. Exceptional companionship-led services empower individuals in need, enabling them to thrive happily and safely in their own homes. What sets Home Instead… Read more about Home Instead (Milton Keynes)
Suite LG3 Cuffley Place, Sopers Road, Potters Bar EN6 4RY
"Home Instead is the 2nd care agency that I have used for my husband, so I feel that I can compare agencies. Yes, Home Instead is more…" Read all 41 reviews
Home Instead (Cuffley, Cheshunt & Harlow) understands that home is where loved ones feel happiest. They passionately believe that age should be celebrated and that everybody should be able to live happily, comfortably and independently at home in the… Read more about Home Instead (Cuffley, Cheshunt & Harlow)
28 Whitehorse Street, Baldock SG7 6QQ
"Home instead is a very professional company striving to provide the best care for family. From the management to the car pros there is…" Read all 74 reviews
Home Instead North Herts were rated outstanding by CQC in September 2019, an additional assessment was made in 2022 and they continue to remain Outstanding. Un-rushed Visits - Non-uniformed staff - Outstanding CQC Rating - No hidden costs - Ongoing… Read more about Home Instead North Herts
383A Eaton Road, West Derby, Liverpool L12 2AH
"Really pleased with the care my Dad receives. Carers are always on time and do anything we ask, and take an interest in him as an…" Read all 42 reviews
Home Instead (Knowsley and Liverpool East) aims to provide high quality care to people in their own homes. The care team is recruited and personally trained by the manager, who then matches care workers to clients based on their interests, background… Read more about Home Instead (Knowsley & Liverpool East)
Meadowbank House, Meadowbank Business Park, Shap Road, Kendal LA9 6NY
"My initial online request for care was responded to quickly with a phone call which enabled questions to be asked and gave clarity for the…" Read all 77 reviews
Home Instead South Lakes provides personalised, non-medical care to help clients maintain their independence and quality of life. Care Professionals receive award-winning training and are carefully selected and matched to clients. With minimum one… Read more about Home Instead South Lakes
4 Huddersfield Road, Barnsley S70 2LT
"Very grateful and impressed by my carers and all their courage. They are all worth their weight in gold. I think they're due for a good…" Read all 75 reviews
Home Instead Barnsley is an award-winning home care company, aiming to change the face of ageing in the Barnsley area. They provide a wide range of high quality, home care services available to seniors aged 18 or over, which allows them to live independent… Read more about Home Instead (Barnsley)
Finachem House, 2 Ashley Road, Epsom KT18 5AX
"Your provision of care/support is excellent, and communication is consistently reliable and accommodating. You have been a great source…" Read all 89 reviews
Established in 2010 and rated as 'Outstanding' by the Care Quality Commission (CQC) (January 2017), Home Instead Epsom & Mole Valley is a family owned, award-winning company providing companionship led care to people in their own homes in Epsom, Ewell,… Read more about Home Instead (Epsom & Mole Valley)
The Point, 1 Lower Railway Road, Ilkley LS29 8FL
"Both our CAREGiver and their Office Support have far exceeded our expectations when providing for my wife's care. Their interest in my…" Read all 80 reviews
Home Instead (Ilkley, Skipton and Settle) offers a flexible range of non-medical care for older people, with all care personalised to suit the needs of the individual. Help with a wide range of domestic tasks can help adults to remain independent… Read more about Home Instead (Ilkley, Skipton and Settle)
Construct House, Winchester Road, New Alresford SO24 9EZ
"The Home Instead carers have been wonderful for my father in the last 4 months . Although I speak to him everyday it's lovely to know that…" Read all 64 reviews
Home Instead Central Hampshire is dedicated to delivering compassionate, high-quality home care services in Central Hampshire. The company provides personalised care at home for older adults and their families, helping clients remain safe, comfortable,… Read more about Home Instead Central Hampshire
St Fidelis House, St Fidelis Road, Dartford DA8 1AT
"It was with some reluctance that I admitted I needed help, a decision I do not regret. I lay in bed in the morning, waiting for a cheery…" Read all 54 reviews
If you want to stay living comfortably at home, Home Instead Dartford can help you make that choice an informed one. Your home is where you feel the most comfortable and the happiest. It’s the place you know the best. Why would you move away from… Read more about Home Instead (Dartford)
Pavilion 7, 14 Little Park Farm Road, Segensworth, Southampton PO15 5TD
"An incredible team help my mother on a daily basis. On set up, they plan how the care will be conducted right through to the fine detail…" Read all 161 reviews
Home Instead Southampton are very proud to have been awarded the rating of Outstanding in the Caring Category (March 2022) by the CQC and you can view the excellent report online or on their website. It can be overwhelming, wondering where to start,… Read more about Home Instead (Southampton)
Unit 3, The Old Wool Warehouse, St. Andrews Street South, Bury St Edmunds IP33 3PH
"I have been using the services of Home Instead Bury St Edmunds for almost six months to care for my parents. I was instantly impressed…" Read all 23 reviews
Covering Bury St Edmunds, Diss and Stowmarket and towns across West Suffolk, Home Instead, Bury St Edmunds provides quality home care services allowing clients to continue living independently in their own homes. Care services are tailored to each… Read more about Home Instead (Bury St Edmunds)
Suite 25B, Katana House, Fort Fareham Business Park, Newgate Lane, Fareham PO14 1AH
"My Mum has been using Homeinstead for 5 years and they have been excellent. Sadly she has had to stop using them because of reaching the…" Read all 86 reviews
Home Instead Fareham and Gosport is rated as outstanding by CQC (Sept 2019). They provide quality home care to clients in Fareham, Gosport, Lee on Solent, Stubbington, Portchester, Titchfield, Wickham and surrounding villages. Home Instead specialises… Read more about Home Instead (Fareham and Gosport)
Gemini Grange, Sandbeck Way, Wetherby LS22 7DN
"My mother has vascular dementia. She has good days and bad days. On a bad day, she will ask you the same question every 30 seconds but…" Read all 84 reviews
Home Instead Wetherby, North Leeds and Horsforth offer tailor-made home care and specialist dementia support to people living in their own homes. Services including companionship, home help, personal care, medication support, postoperative, respite… Read more about Home Instead (Wetherby, North Leeds and Horsforth)
67 Windmill Road, Croydon CR0 2XR
"Home Instead staff has always been very kind and supportive to my mother and there has always been a big effort to help around the house.…" Read all 46 reviews
Home Instead in Croydon provides home care for older people in the Croydon and Dulwich area. The home care provider offers personal care services, such as assistance with bathing, dressing and eating. Home help is also offered. This includes collecting… Read more about Home Instead (Croydon & Dulwich)
1A South Muirhead Road, Cumbernauld, Glasgow G67 1AX
"I am so impressed with north Lanarkshire and Glasgow east home care service. They have been very professional and reliable at every…" Read all 20 reviews
Home Instead North Lanarkshire & Glasgow East is a local award-winning private home care agency based in Cumbernauld. The office covers the main localities in North Lanarkshire, including Cumbernauld, Kilsyth, Stepps, Coatbridge, Airdrie & surrounding… Read more about Home Instead (North Lanarkshire & Glasgow East)
17 Station Parade, Whitchurch Lane, Edgware HA8 6RW
"Home Instead have been looking after my mother for 11 months and I can honestly say that the level and standards of care far outweigh any…" Read all 100 reviews
Home Instead (Wembley) provides home care services for older age adults to help them remain independent in their own homes. Home Instead provides that precious gift of freedom, enabling people to remain at home where they're most happy, safe and… Read more about Home Instead (Wembley)
202 High Street, Worle, Weston-super-Mare BS22 6JE
"Very happy with the care standard. The introductions were beneficial. And having consistent times and care providers is great. Even on…" Read all 93 reviews
Home Instead (Weston-Super-Mare, Burnham on Sea & North Somerset) offers a team of carers who are committed to an ethos of changing the face of ageing. The focus is on a quality and personalised service that supports independence. Caregivers take… Read more about Home Instead (Weston-Super-Mare, Burnham on Sea & North Somerset)
Allen House Business Centre, The Maltings, Station Road, Sawbridgeworth CM21 9JX
"Absolutely amazing service . Fantastic staff who interacted and cared for my Father in his last week . A special shout out to two staff…" Read all 68 reviews
Home Instead East Herts and Uttlesford is dedicated to quality care, in line with care regulations and carried out in a friendly manner that both clients and their loved ones can benefit from. Guidance and support is offered throughout difficult decisions,… Read more about Home Instead (East Herts and Uttlesford)
Castle House, 63-69 Cardiff Road, Taffs Well, Cardiff CF15 7RD
"The care given to my mother was excellent. The carer was very kind, thoughtful and really understood Mum's needs. Even though my mother has…" Read all 52 reviews
Home Instead (Cowbridge, Pontyclun & Pontypridd) strive to bring the kind of care to clients that they would all want for their own family. Tailored care is carried out by suitably trained staff, all of whom look to support independent living and… Read more about Home Instead (Cowbridge, Pontyclun & Pontypridd)
Unit 29C, Shrivenham Hundred Business Park, Majors Road, Swindon SN6 8TZ
"Home Instead have now been supporting my mother to stay in her own home for nearly 2 years. The Care Pros in her team are patient,…" Read all 40 reviews
Home Instead (Swindon & Vale of White Horse) rated 'outstanding' by CQC May 2019, provide real relationship-based non-medical care to older people at home. From companionship to home help to personal care the agency offers a flexible, reliable and… Read more about Home Instead (Swindon & Vale of White Horse)
Units 1&2 Jubilee House, Saltire Centre, Glenrothes KY6 2AH
"Home Instead helped care for my father at home for 2 years from January 2024 until December 2025 when we reluctantly had to transfer him to…" Read all 20 reviews
Home Instead East Fife was established in 2021 and provides care at home services across East Fife to adults and in particular older adults. As well as companionship, home help and personal support, Home Instead East Fife provides Alzheimer’s, dementia,… Read more about Home Instead (East Fife)
Home Instead has a Group Review Score of 9.5 (9.548) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Home Instead must have a Review Score.
It was always easy to contact the team, by email or telephone (even out of hours, by phone) and we were able to read the carer's notes from each visit online. When there were problems these were resolved eg if mum didn't get on with a particular carer, someone else would be found.
It was for these reasons that additional care
I would happily recommend Home Instead to anyone in a similar situation.
Any issues are
I would highly recommend this company and its staff!
The whole Home instead team from the frontline carers and the back office team are all very helpful, caring and understanding - it really is hugely valued.
| Type of Care Provided | Average Weekly Cost |
|---|---|
| Visiting Care (hourly) | £33.68 |
| Live-in Care (weekly) | £1,570 |
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Home Instead to verify any information. View our terms and conditions. Home Instead has a Basic Service – more info.