Search for home care

Home Care Providers Owned by Home Instead

Award winner
Group
Review
Score
Are you responsible for the marketing of Home Instead?View your Advertising Options

Home Instead Locations (247)

Loading...

247 Home Care Providers owned by Home Instead

List
Home Instead (North Oxfordshire)
Chapel Square, Deddington, Banbury OX15 0SG
"My review from my Mum relates to the period that she has been receiving care which was primarily from March 2025-2026. They supported all..."Read all 97 reviews

Care at home can be a daunting thing to search for and to experience. Home Instead North Oxfordshire's aim is to improve the lives of clients and their families. With 10 years' experience, an Outstanding... Read more

Care Provided
  • Live-in Care
  • Dementia
  • Visiting Care
Home Instead (Durham)
23A Front Street, Framwellgate Moor, Durham DH1 5EJ
"We introduced our 97 year old mother to Home Instead to provide her with help and companionship whilst living in a semi independent..."Read all 76 reviews

Home Instead Durham is highly-regarded in the community for high quality, award-winning and bespoke home care, supporting an independent and fulfilling lifestyle delivered through their unique and innovative... Read more

Care Provided
  • Dementia
  • Visiting Care
Home Instead Bromley, Chislehurst & Orpington
76 Croydon Road, Coney Hall Village, Bromley BR4 9HY
"My relationship with Home Instead Bromley goes back several years, but I write about this last year, which has been an 'annus horribilis'...."Read all 171 reviews

As of June 2024, the company is the only CQC rated 'Outstanding' home care agency located in the borough of Bromley (rating achieved in March 2018). The team provides care at home, both hourly homecare... Read more

Care Provided
  • Dementia
Home Instead (North Sheffield)
2A Sussex Road, Chapeltown, Sheffield S35 2XQ
"Very, very satisfied with the care provided by Home Instead. Friendly, efficient carers and very soon we have assumed total confidence in..."Read all 75 reviews

Home Instead (North Sheffield) strives for a friendly and affordable service that offers companionship, personal care, respite care, 24 hour care, specialist Dementia care and home help services; helping... Read more

Care Provided
  • Live-in Care
  • Dementia
  • Visiting Care
Home Instead (Wandsworth, Lambeth & Dulwich)
LU132 The Light Bulb, 1 Filament Walk, London SW18 4GQ
"My son had heard how pleased a neighbours experience with your company was we found that you proved to be courteous, thoughtful, skilled in..."Read all 108 reviews

If you’re looking for trusted, high-quality home care in Wandsworth, you are in safe hands. Home Instead Wandsworth is proud to be rated ‘Outstanding’ by the CQC (November 2019) - placing it among... Read more

Care Provided
  • Live-in Care
  • Dementia
  • Visiting Care
Home Instead (Dartford)
St Fidelis House, St Fidelis Road, Dartford DA8 1AT
"I have been surprised that the care plan went so smoothly. Staff are kind and considerate, very efficient and helpful, and it wasn't long..."Read all 65 reviews

If you want to stay living comfortably at home, Home Instead Dartford can help you make that choice an informed one. Your home is where you feel the most comfortable and the happiest. It’s the place... Read more

Care Provided
  • Live-in Care
  • Dementia
  • Visiting Care
Home Instead South Lakes & North Lakes
Meadowbank House, Meadowbank Business Park, Shap Road, Kendal LA9 6NY
"Just started using service. So far I've found it a great help. Very impressed with both the level of care and the very good standard of the..."Read all 86 reviews

Home Instead provides award-winning, relationship-led home care and live-in care across the South Lakes and North Lakes regions, including Kendal, Windermere, Grange-over-Sands, Arnside, Ulverston, Kirkby... Read more

Care Provided
  • Live-in Care
  • Dementia
  • Visiting Care
Home Instead (Cleveland)
Surtees Business Centre, Bowesfield Lane, Stockton-on-Tees TS18 3HP
"This company has realised that the treatment of patients is perhaps one of the most important aspects of care. Being aware of personal..."Read all 120 reviews

Home Instead Cleveland provides the very best care-at-home services for adults and older people who wish to remain happily, safely, and independently in their own homes. Caregivers are specially selected... Read more

Care Provided
  • Live-in Care
  • Dementia
  • Visiting Care
Home Instead (Renfrewshire & Barrhead)
Mirren Court (Three), 123 Renfrew Road, Paisley PA3 4EA
"For the past 8 months my 94 year old Mother has been recieving great care from Esther &Toni -very reliable,curteous and friendly carers...."Read all 88 reviews

Home Instead is a business, based in Renfrewshire. The company was established in January 2018 and has the ambition to provide excellent support at home for the older generation and to build the name... Read more

Care Provided
  • Live-in Care
  • Dementia
  • Visiting Care
Home Instead (Southend-on-Sea)
Unit B2, The Seedbed Business Centre, Vanguard Way, Southend-on-Sea SS3 9QY
"My mum and her sister have regular care from Home Instead. They both are very happy with the service. They like the ladies who come to look..."Read all 85 reviews

Home Instead (Southend-On-Sea) is a service that is passionate about achieving quality care for older people, with an ethos that is based around achieving dignity and independent living for each client. Care... Read more

Care Provided
  • Live-in Care
  • Dementia
  • Visiting Care
Home Instead (Northwich & Knutsford)
Gadbrook Park, Unit 10 Brunel Court, Rudheath, Northwich CW9 7LP
"The care received from the Home Instead carers, for both my parents was excellent. I am so pleased that we made the decision to use this..."Read all 45 reviews

Since 2007, Home Instead Northwich has provided high-quality home care across Northwich, Knutsford, Winsford, Holmes Chapel, and surrounding areas. Offering bespoke in-home care, services are tailored... Read more

Care Provided
  • Live-in Care
  • Dementia
  • Visiting Care
Home Instead North Herts
28 Whitehorse Street, Baldock SG7 6QQ
"Coming to Home Instead Baldock was one of the best things I ever did for Mum. Our experience has been excellent from the outset, when 4..."Read all 78 reviews

Home Instead North Herts were rated outstanding by CQC in September 2019, an additional assessment was made in 2022 and they continue to remain Outstanding. Un-rushed Visits - Non-uniformed staff -... Read more

Care Provided
  • Live-in Care
  • Dementia
  • Visiting Care
Home Instead (Isle of Wight)
West Wing, Northwood House, Ward Avenue, Cowes PO31 8AZ
"For a few months now, I have been attended by the caring staff of Home Instead, Isle of Wight. Their professionalism, consideration and..."Read all 51 reviews

Home Instead Isle of Wight is a family-owned local home care provider, which is part of the Home Instead network. Home Instead became the first care provider to receive the Queen's Award for Enterprise... Read more

Care Provided
  • Live-in Care
  • Dementia
  • Visiting Care
Home Instead (Peterborough Oundle & The Deepings)
Unit 3, Swan Court, Cygnet Park, Hampton, Peterborough PE7 8GX
"We've had carers from Home Instead for a couple of years now and have found the service provided to be excellent. The regular carers for..."Read all 125 reviews

Home Instead (Peterborough Oundle & The Deepings) are the local elderly care experts in Peterborough. It is a family run organisation with 70+ years of care experience under one roof. To them, it’s... Read more

Care Provided
  • Dementia
  • Visiting Care
Home Instead (Shoreham, Petts Wood & Longfield)
Polhill Business Centre, London Road, Halstead, Sevenoaks TN14 7AA
"Been using Home Instead since beginning of June 2026, on the recommendation from a friend for my Mum's ongoing care needs. Honestly I..."Read all 57 reviews

Home Instead Shoreham, Petts Wood & Longfield (North West Kent) supports older people to stay independent in their own homes. The care staff (CAREGivers) believe in giving the elderly the most personalised,... Read more

Care Provided
  • Live-in Care
  • Dementia
  • Visiting Care
Home Instead (West Fife & Kinross)
Suite 4, Forth House, Burnside Business Court, North Road, Inverkeithing KY11 1NZ
"Strong communication and duty of care. I am pleased to say that my mother feels at ease and comfortable around her carer and the..."Read all 18 reviews

Home Instead (West Fife & Kinross) gives people in the local community the care and support they want in the comfort of their own home. Skilled, friendly staff can help people with personal care (such... Read more

Care Provided
  • Live-in Care
  • Dementia
  • Visiting Care
Home Instead (Milton Keynes)
South House No 1, Bond Estates, Bond Avenue, Mount Farm, Milton Keynes MK1 1SW
"As a family we cannot recommend Home Instead - Milton Keynes highly enough. From my first contact to the final day of my uncles life they..."Read all 134 reviews

Discover a world of compassionate and tailored home care with Home Instead in Milton Keynes. Exceptional companionship-led services empower individuals in need, enabling them to thrive happily and safely... Read more

Care Provided
  • Live-in Care
  • Dementia
  • Visiting Care
Home Instead (Bristol North)
33 Southmead Road, Westbury on Trym, Bristol BS10 5DW
"Hugely responsive when I contacted them needing to arrange urgent, respite care. They were straight on it (over a weekend) and we had..."Read all 127 reviews

Rated 'Outstanding' by the CQC (February 2018), Home Instead (Bristol North) provides home care services to people throughout North Bristol and the surrounding areas. The well-trained team provides... Read more

Care Provided
  • Live-in Care
  • Dementia
  • Visiting Care
Home Instead (Taunton & West Somerset)
The Comeytrowe Centre, Pitts Close, Taunton TA1 4TY
"We had to find in-home care at short notice for our 98 year old Mum after a spell in hospital. Home Instead were able to provide what we..."Read all 141 reviews

All of Home Instead's employed Care Professionals understand how important person-centred, dependable support is when caring for a loved one and regards it as a special privilege to look after people... Read more

Care Provided
  • Live-in Care
  • Dementia
  • Visiting Care
Home Instead (Northampton)
4 Scirocco Close, Moulton Park Office Village, Northampton NN3 6AP
"I am really pleased with the service provided by Home Instead. They are friendly, efficient and caring...."Read all 104 reviews

Home Instead Northampton provides companionship-led home care services for people who require extra support to help them continue to live safely and independently in the place the client knows best. Home! The... Read more

Care Provided
  • Live-in Care
  • Dementia
  • Visiting Care
Home Instead (Rochdale)
B&J House, Howard Street, Rochdale OL12 0LU
"The care Home Instead (Rochdale) provided, helped mum to maintain her independence and quality of life, staff were keen to involve me with..."Read all 87 reviews

Home Instead, Rochdale, specialises in the provision of quality person-centred care and support for adults who want to remain living independently in the comfort of their own homes. Services are extremely... Read more

Care Provided
  • Live-in Care
  • Dementia
  • Visiting Care
Home Instead (Luton & Central Beds)
Suite 1C, Jansel House, Hitchin Road, Luton LU2 7XH
"Excellent care for several years of my wife's illness. Sensitive, considerate and always professional. Timekeeping always good. Good..."Read all 132 reviews

Home Instead (Luton & Central Beds) provide an extensive range of caring skills in the home, supporting older and vulnerable people to remain comfortable, secure and independent. Ideal for older people's... Read more

Care Provided
  • Live-in Care
  • Dementia
  • Visiting Care
Home Instead (Salford)
457 Chorley Road, Swinton, Manchester M27 9LQ
"Our dad has dementia and when our mum died unexpectedly in June this year we knew that it would be best for him to remain at home in a..."Read all 95 reviews

Home Instead Salford and Worsley offers an exemplary service supporting Salford Seniors' in their own homes. Rated 'outstanding' (CQC, October 2017 & October 2023) Home Instead have an ever-growing... Read more

Care Provided
  • Live-in Care
  • Dementia
  • Visiting Care
Home Instead (Medway)
33A High Street, Rainham ME8 7HX
"When we signed up to Home Instead, they stepped up at very short notice. The managers met my father to understand fully his requirements...."Read all 62 reviews

Home Instead Medway has been at the forefront of specialised home care for the elderly and supporting those being cared for and their families for many years. The team support clients in the Medway towns... Read more

Care Provided
  • Live-in Care
  • Dementia
  • Visiting Care
Home Instead (Swansea)
Home Instead Swansea, Unit 1, Kingsway Industrial Estate, Fforestfach, Swansea SA5 4DL
"Really fantastic, my dad really looks forward to going out for a walk and coffee and in doing memory activities with the member of staff..."Read all 173 reviews

Home Instead Swansea is committed to delivering outstanding home care services designed to meet the unique needs of each individual across Swansea and West Wales (Carmarthenshire). Based in Swansea, their... Read more

Care Provided
  • Live-in Care
  • Dementia
  • Visiting Care
Home Instead (Edinburgh)
Unit 22, Castlebrae Business Centre, Peffer Place, Edinburgh EH16 4BB
"I am so very pleased with the care received by my husband who has dementia. Peron provides personal care and companionship and is..."Read all 172 reviews

Home Instead in Edinburgh helps its clients live well in the comfort of their own homes and to keep visiting the people and places they love. Services include help with all the activities of daily... Read more

Care Provided
  • Live-in Care
  • Dementia
  • Visiting Care
Home Instead (Sutton)
SBC House, Restmor Way, Wallington SM6 7AH
"Exceptional! Outstanding! First class! Just some of the superlatives to describe Home Instead's service & support, and in particular the..."Read all 39 reviews

Home Instead Sutton, established in 2009, is the first elderly care company dedicated to serving the older people of the London borough of Sutton, that has been recognised as Outstanding by the CQC (January... Read more

Care Provided
  • Live-in Care
  • Dementia
  • Nursing Care/Nurse Led Care
  • Visiting Care
Home Instead Beverley & Hull
1 Mantholme, Molescroft Grange Farm, Grange Way, Beverley HU17 9FS
"The service from Home Instead was Impeccable! The loving care was of a professional team pulling together with enthusiasm and willingness..."Read all 64 reviews

Home Instead provides personalised home care for older people that is dignified, reliable and relationship-led. They firmly believe that everyone is different so they don’t offer a ready-made package... Read more

Care Provided
  • Live-in Care
  • Dementia
  • Visiting Care
Home Instead Liverpool Central & North
Office 11, 3 Clock Tower Park, Longmoor Lane, Fazakerley, Liverpool L10 1LD
"Having a much loved one, our mum start to need more care and support to help her have a fulfilled and happy life is difficult for those..."Read all 43 reviews

Home Instead Liverpool Central & North provides premium quality home care, companionship and support for adults of varying needs. With visits lasting at least an hour and at times determined by the... Read more

Care Provided
  • Live-in Care
  • Dementia
  • Visiting Care
Home Instead (Tavistock and Tamar Valley)
Kilworthy Park, Tavistock PL19 0BZ
"I feel the carers actually care, they have got to know my father and his little quirks. They understand his wants and needs. Each carer is..."Read all 69 reviews

Home Instead Tavistock and Tamar Valley is rated Outstanding by the CQC (February 2020), a rating earned by less than 3% of all UK home care providers. The provider delivers the highest quality care... Read more

Care Provided
  • Live-in Care
  • Dementia
  • Visiting Care
Home Instead (Mid Cornwall)
Enterprise House, St Austell Bay Business Park, Par Moor Road, St Austell PL25 3RF
"We have found Home Instead a very professional and caring organisation. From the initial phone call to ongoing communication. Staff are..."Read all 47 reviews

Home Instead offers a range of tailored care and support packages for people in the Mid-Cornwall area. They are rated Outstanding by the Care Quality Commission (April 2026) for their caring and responsive... Read more

Care Provided
  • Live-in Care
  • Dementia
  • Visiting Care
Home Instead (Barnsley)
4 Huddersfield Road, Barnsley S70 2LT
"In my experience, the care my wife receives is excellent in all respects. The staff are very professional and welcoming. Caring and..."Read all 78 reviews

Home Instead Barnsley is an award-winning home care company, aiming to change the face of ageing in the Barnsley area. They provide a wide range of high quality, home care services available to seniors... Read more

Care Provided
  • Live-in Care
  • Dementia
  • Visiting Care
Home Instead (Newcastle Upon Tyne)
14 Lansdowne Terrace, Gosforth, Newcastle upon Tyne NE3 1HN
"Throughout my senior life I've had a lot of experience with different care providers and I've found Home Instead to be at the top for care..."Read all 65 reviews

Home Instead (Newcastle Upon Tyne) is a rated as a CQC 'Outstanding' Service (January 2021). Providing care that supports the emotional as well as the physical needs of each client. Tailored care supports... Read more

Care Provided
  • Dementia
  • Visiting Care
Home Instead (South Ayrshire and Kilmarnock)
1 Wellington Square, Ayr KA7 1EN
"My Mum lives on her own, with the three of us kids and her only sister all living many miles away - she doesn't need to be in a care home..."Read all 52 reviews

Home Instead South Ayrshire and Kilmarnock is a local award-winning private home care agency based in Ayr. This office covers the main localities in South Ayrshire and East Ayrshire including Ayr,... Read more

Care Provided
  • Live-in Care
  • Dementia
  • Nursing Care/Nurse Led Care
  • Visiting Care
Home Instead (Aylesbury Vale and North East Oxfordshire)
Unit 4, The Courtyard, Milton Road, Aylesbury HP21 7LZ
"My elderly Father had been having daily care visits for over a year but his health suddenly deteriorated and with a few hours notice the..."Read all 75 reviews

Home Instead (Aylesbury Vale) provides support ranging from companionship and home help to personal care to assist people to remain independent in their homes whilst maintaining a good quality of life.... Read more

Care Provided
  • Live-in Care
  • Dementia
  • Visiting Care
Home Instead (East Fife)
Units 1&2 Jubilee House, Saltire Centre, Glenrothes KY6 2AH
"The team at Home Instead Fife have been awesome over the last 18 months or so in helping look after my aging parents (92 and 93) at their..."Read all 25 reviews

Home Instead East Fife was established in 2021 and provides care at home services across East Fife to adults and in particular older adults. As well as companionship, home help and personal support,... Read more

Care Provided
  • Live-in Care
  • Dementia
  • Visiting Care
Home Instead (Weston-Super-Mare, Burnham on Sea & North Somerset)
202 High Street, Worle, Weston-super-Mare BS22 6JE
"Extra visits were required short notice - Rae sorted everything out making sure each visit was covered by someone known to my mum. This..."Read all 96 reviews

Home Instead (Weston-Super-Mare, Burnham on Sea & North Somerset) offers a team of carers who are committed to an ethos of changing the face of ageing. The focus is on a quality and personalised service... Read more

Care Provided
  • Live-in Care
  • Dementia
  • Visiting Care
Home Instead (South Sheffield)
Jackson House, 84 Montrose Road, Sheffield S7 2EF
"Care is very friendly and professional, it really helps to keep my mother independent and in her own home. My mother looks forward to the..."Read all 85 reviews

Home Instead (Sheffield South) employs qualified and experienced Care Professionals in order to deliver care that is highly-focused on each clients' personal needs. Care can be delivered from a couple... Read more

Care Provided
  • Live-in Care
  • Dementia
  • Visiting Care
Home Instead (Cuffley, Cheshunt & Harlow)
Suite LG3 Cuffley Place, Sopers Road, Potters Bar EN6 4RY
"I don't usually post reviews, but I wanted to share how grateful I am for the incredible support my mum and I have received from Home..."Read all 43 reviews

Home Instead (Cuffley, Cheshunt & Harlow) understands that home is where loved ones feel happiest. They passionately believe that age should be celebrated and that everybody should be able to live happily,... Read more

Care Provided
  • Live-in Care
  • Dementia
  • Visiting Care
Home Instead (Bexhill & Hastings)
Unit 4, 1B Buckhurst Road, Bexhill-on-Sea TN40 1QF
"I would like to express my sincere thanks to the Home Instead care agency in Bexhill. Over the last couple of years the guidance and..."Read all 52 reviews

Home Instead Bexhill & Hastings is a local, quality home care provider and part of the national, award-winning Home Instead family. They provide support and assistance enabling people to remain at home... Read more

Care Provided
  • Live-in Care
  • Dementia
  • Visiting Care
Home Instead (West Lancashire & Chorley)
Eden House, 34, Heskin Lane, Ormskirk L39 1LR
"Our family has been incredibly grateful to Home Instead for the help and care they have provided to our parents (92 and 88) these past few..."Read all 40 reviews

Home Instead is the top-rated OUTSTANDING (May 2023) domiciliary care business in West Lancashire and Chorley, providing care and support service to adults and older people who wish to remain independent... Read more

Care Provided
  • Live-in Care
  • Dementia
  • Visiting Care
Home Instead (Ilkley, Skipton and Settle)
The Point, 1 Lower Railway Road, Ilkley LS29 8FL
"I met my mum's carer Gina this week whilst I'm looking after my mum. Gina has been great with my mum- she is really hardworking and very..."Read all 81 reviews

Home Instead (Ilkley, Skipton and Settle) offers a flexible range of non-medical care for older people, with all care personalised to suit the needs of the individual. Help with a wide range of domestic... Read more

Care Provided
  • Live-in Care
  • Dementia
  • Visiting Care
Home Instead (Epsom & Dorking)
Finachem House, 2 Ashley Road, Epsom KT18 5AX
"Your provision of care/support is excellent, and communication is consistently reliable and accommodating. You have been a great source..."Read all 89 reviews

Established in 2010 and rated as 'Outstanding' by the Care Quality Commission (CQC) (January 2017), Home Instead Epsom & Mole Valley is a family owned, award-winning company providing companionship led... Read more

Care Provided
  • Live-in Care
  • Dementia
  • Nursing Care/Nurse Led Care
  • Visiting Care
Home Instead (Glasgow South)
18 Seaward Place, Glasgow G41 1HH
"Very helpful. Very professional. Very accomodating to changing requirements. Easily contactable, and responses very prompt. Updates..."Read all 81 reviews

Home Instead in Glasgow South is a leading private home care agency based in the Southside of Glasgow. Home Instead covers South Glasgow, East Renfrewshire and part of South Lanarkshire. This includes... Read more

Care Provided
  • Live-in Care
  • Dementia
  • Nursing Care/Nurse Led Care
  • Visiting Care
Home Instead (Southport)
Hawthorn House, 63 Scarisbrick New Road, Southport PR8 6PA
"All the Home Instead staff provided excellent care and were endlessly patient with my mother-in-law and helped her enormously during her..."Read all 114 reviews

Home Instead Southport & Formby services include companionship, home help, personal care, meal preparation, accompanying clients to appointments, post-hospital care and medication reminders. Assistance... Read more

Care Provided
  • Live-in Care
  • Dementia
  • Visiting Care
Home Instead Central Hampshire
Construct House, Winchester Road, New Alresford SO24 9EZ
"The day Home Instead became My Sisters care agency I knew that My Sister would have all her complex care needs met. The agency has been..."Read all 65 reviews

Home Instead Central Hampshire is dedicated to delivering compassionate, high-quality home care services in Central Hampshire. The company provides personalised care at home for older adults and their... Read more

Care Provided
  • Live-in Care
  • Dementia
  • Visiting Care
Home Instead (Cowbridge, Pontyclun & Pontypridd)
Castle House, 63-69 Cardiff Road, Taffs Well, Cardiff CF15 7RD
"I've had an extremely positive experience with both the office team and carers who my mother is very fond of and looks forward to her daily..."Read all 56 reviews

Home Instead (Cowbridge, Pontyclun & Pontypridd) strive to bring the kind of care to clients that they would all want for their own family. Tailored care is carried out by suitably trained staff, all... Read more

Care Provided
  • Live-in Care
  • Dementia
  • Visiting Care
Home Instead Pocklington & Brough
14 Pavement, Pocklington YO42 2AX
"Contacting Home Instead was one of the best decisions we made when looking for care for my Dad. It's clear that everyone on the team is..."Read all 14 reviews

Home Instead Pocklington & Brough gives people the care and support they need in the comfort of their own home. Trained, compassionate staff help people by offering home care services such as help... Read more

Care Provided
  • Live-in Care
  • Dementia
  • Visiting Care
Home Instead Preston & South Ribble
Unit 19, Navigation Business Villlage, Navigation Way, Ashton-on-ribble, Preston PR2 2YB
"It's sometimes very difficult persuading your parents that they need care in the home, but having engaged the professional, caring and..."Read all 18 reviews

Home Instead Preston & South Ribble provides relationship-led home care designed to help older adults live safely, independently, and happily in the place they love most, home. The team understands... Read more

Care Provided
  • Live-in Care
  • Dementia
  • Visiting Care
Home Instead (Knowsley & Liverpool East)
383A Eaton Road, West Derby, Liverpool L12 2AH
"Highly recommend Home Instead carers. My elderly aunt initially battled against having carers in her home but once she established a..."Read all 47 reviews

Home Instead (Knowsley and Liverpool East) aims to provide high quality care to people in their own homes. The care team is recruited and personally trained by the manager, who then matches care workers... Read more

Care Provided
  • Live-in Care
  • Dementia
  • Visiting Care

Home Instead Reviews (12941)

9.5

Home Instead has a Group Review Score of 9.5 (9.501) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Home Instead must have a Review Score.

Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Home Instead
Loading...
Showing 12941 reviews matching selected criteria
Review of Home Instead (Lytham, Fylde & Wyre) from D H (Daughter of Client) published on 14 August 2026 Submitted via Website
Overall Experience

My mother had the best of care from the Home Instead staff. They were prompt , caring, observant and trustworthy. Cat in particular shone out as a phenomenally kind thoughtful and communicative carer.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Home Instead (Bath) from Louise H (Daughter of Client) published on 13 August 2026 Submitted via Website
Overall Experience

We've just had to make the very difficult decision to move mum to a care home- she has had almost 10 years of being wonderfully looked after by Home Instead Bath, (before that my father was a client) but has become increasingly frail in recent weeks. She has loved the companionship, shopping expeditions, trips out and help around the house and has been able to stay at home living alone with support from HI well into her 90's. We are very grateful and I know mum will miss her carers!

Reply from Kerri Gardner, Registered Care Manager at Home Instead (Bath)

Thank you so much for your lovely words, we will miss supporting mum and wish her all the very best in her next chapter.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Home Instead (Mansfield) from Julie M (Daughter of Client) published on 13 August 2026 Submitted via Website
Overall Experience
We were extremely happy with the service provided by the Home Instead Mansfield team. All staff were lovely and friendly and couldn't do enough to support us.

As the daughter of a client with Alzheimer's, I found the great communication with the team extremely useful. I also particularly liked that Home Instead provide care from a small team who therefore got to understand my mothe' s needs really well.

Reply from Suzie Stanton, Director/Owner at Home Instead (Mansfield)

Thank you for your lovely feedback. We're delighted to hear that you and your mum felt so well supported by our team. Consistent care and excellent communication are really important to us, so it's wonderful to know this made a difference. We'll be sure to share your kind words with the team.

The Home Instead Mansfield Team

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Home Instead (York) from Colette N (Daughter of Client) published on 13 August 2026 Submitted via Website
Overall Experience

Home Instead - 6.5 years of care for my Mum

I can't recommend Home Instead highly enough. For six and a half years, their care professionals looked after my Mum at home with genuine kindness, patience and respect. They didn't just attend to her practical needs - they treated her as a person, took the time to know her, and became a real part of her daily life.

Thanks to their support, Mum was able to stay in her own home, surrounded by her memories and the things that mattered to her, for far longer than would otherwise have been possible. That mattered enormously to her, and to our whole family.

Every carer who came into her home brought warmth and genuine care, and we always felt Mum was in safe, compassionate hands. I'm so grateful for the difference they made to her quality of life, and to our peace of mind as a family.

Reply from Ann-Marie Roche, Managing Director at Home Instead (York)

Thank you so much for leaving a review. We are all so sad that our time supporting your Mum has come to an end. It was a pleasure to be able to be a part of helping her to stay at home as long as she did. I am sure a number of the team will cone to visit.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Home Instead (Durham) from Katherine P (Daughter of Client) published on 13 August 2026 Submitted via Website
Overall Experience

We introduced our 97 year old mother to Home Instead to provide her with help and companionship whilst living in a semi independent residential home. The staff were excellent with her, quickly developing a rapport helping her to feel safe in her home environment. Unfortunately, Mum had a fall, resulting in her being moved to an intermediate bed in a care home. We are most grateful to Home Instead for their flexibility in changing arrangements at short notice to suit Mum's needs and also visiting her in the care home. It is such a shame that she had to be moved so soon after we introduced her to Home Instead but thank you so much for your support!

Reply from Helen Armstrong, Care Manager at Home Instead (Durham)

Thank you so much for this lovely review. It was our pleasure to support your mother in the short time we did. I am pleased you were happy with the service received and with our ability to be responsive to your mother's changing needs.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Home Instead (Newcastle Upon Tyne) from P M (Client / Service User) published on 13 August 2026 Submitted via Postal Card
Overall Experience

Throughout my senior life I've had a lot of experience with different care providers and I've found Home Instead to be at the top for care provided.

Reply from Andrew Fullerton, Director at Home Instead (Newcastle Upon Tyne)

Thank you for submitting a review about our services we are delighted to hear that you have had a positive experience with Home Instead.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Home Instead (Edinburgh) from Alison C (Wife of Client) published on 13 August 2026 Submitted via Website
Overall Experience

I am so very pleased with the care received by my husband who has dementia. Peron provides personal care and companionship and is unfailingly kind and respectful. It's so good to have such efficient care combined with friendly understanding. The visits are looked forward to. The management team are so very approachable and helpful. It's lovely to have such reliable care. Thank you all.

Reply from Andrew Senew, Owner at Home Instead (Edinburgh)

That's all so wonderful to hear, thanks for your feedback which Peron will be delighted to hear too I'm sure!

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Home Instead (Fareham and Gosport) from Doug W (Husband of Client) published on 12 August 2026 Submitted via Website
Overall Experience

My wife has dementia and is unable to make herself understood. After a period in hospital she was brought home with a care plan requiring 3, hourly visits by 2 carers each day. This had to be arranged at short notice but the company stepped up admirably. I cannot fault the care my wife has received from every member of the team from the team leader down. I think it is recognised that our funds are limited and every effort is made to ensure that costs are kept to a minimum. I have no hesitation in recommending Home Instead to anyone in the unfortunate position of requiring care as I am confident they will receive excellent, empathetic treatment from all staff involved.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Home Instead (Glasgow South) from Stephen B (Son of Client) published on 12 August 2026 Submitted via Website
Overall Experience

Very helpful. Very professional. Very accomodating to changing requirements. Easily contactable, and responses very prompt. Updates provided when appropriate. Staff alert to situations requiring my attention, and letting me know.

Reply from Emily MacBeath, Quality & Compliance at Home Instead (Glasgow South)

Thank you for taking the time to provide feedback, we really do appreciate it. I am pleased that the service met the changing needs which, we know, is important to a lot of families.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Home Instead (Epping Forest) from Marina W (Daughter of Client) published on 12 August 2026 Submitted via Website
Overall Experience

As the daughter of a Home Instead client, I cannot recommend them highly enough. When my father was under their care, they were truly invaluable - their knowledge, expertise and genuine compassion made what is an incredibly difficult time for any family so much easier to navigate. What really stood out was how proactive they were; they didn't just wait to be told what to do, they took the initiative and even helped to expedite getting the right professionals involved, including an Occupational Therapist, which made such a difference to Dad's care. They were also wonderfully flexible and accommodating whenever we had requests or needed things to change at short notice, always making us feel heard and supported. I am so glad my father was in their hands - it gave us real peace of mind and made life so much easier at a time when we needed it most. Thank you to the whole team.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Home Instead (Market Drayton, Newport and Wellington) from C B (Daughter of Client) published on 11 August 2026 Submitted via Postal Card
Overall Experience

The care team really do seem to care! All staff have been pleasant and helpful and tried to support mum to live independently. The office team have pulled stops out to help us and been very nice and reassuring. It means a lot to feel they are understanding and helpful people behind the "front facing" carers. It is a job easy to do badly and hard to do well- and here it is done very well indeed. Thank you to you all, carers and support team, both.

Reply from Carolyn Fisher, Care Manager at Home Instead (Market Drayton, Newport and Wellington)

Thank you so much for sharing your experience, it was a pleasure supporting you and your family and the care team really have enjoyed spending time with mum. your feedback means so much to us all we appreciate it!!

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Home Instead (Swansea) from S B (Daughter of Client) published on 11 August 2026 Submitted via Website
Overall Experience

Really fantastic, my dad really looks forward to going out for a walk and coffee and in doing memory activities with the member of staff from Home Instead, she is so professional, treats my dad with total dignity and really makes sure he is listened to and valued. She is always so positive and caring. Absolutely outstanding staff and a vital service for keeping my dad physically and mentally strong.

Reply from Lisa Rosser, Registered Care Manager at Home Instead (Swansea)

Thank you so much for your wonderful 5-star review and for sharing your experience with us. Its lovely to hear how much your dad looks forward to his walks, coffee outings and memory activities, and especially how valued and listened to he feels.

Were incredibly proud of our Care Professionals...  

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Home Instead (Greenwich & Bexley) from B A (Client / Service User) published on 11 August 2026 Submitted via Postal Card
Overall Experience

I have received the services of several carers, mainly female. My current main carer is excellent in all aspects of her work and care. She has a great personality and sense of humour. She always checks that I have everything I need before leaving my home.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Home Instead (Newcastle under Lyme and Stoke on Trent) from K B (Son-in-law of Client) published on 11 August 2026 Submitted via Website
Overall Experience
MIL lived on her own, following being widowed five years earlier was diagnosed with Alzheimer's which deteriorated over time and significantly immediately after the sudden death of her daughter. When I was faced with a difficult time, there was no hesitation to assist and produce a comprehensive care plan involving outside agencies and medical staff, pharmacies, district nurses and doctors. When there were a couple of emergencies whilst I was working away , Home Instead were able to support MIL outside of her regular visits with no prior notice.

The care and compassion given by Home Instead was exemplary, delivered by resourceful and clearly dedicated staff helping MIL to stay in her own home with as much dignity as was possible until she didn't recognize where she was any more and needed more care than could be given in her home.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Home Instead (Shoreham, Petts Wood & Longfield) from J G (Daughter of Client) published on 11 August 2026 Submitted via Website
Overall Experience
Been using Home Instead since beginning of June 2026, on the recommendation from a friend for my Mum's ongoing care needs.

Honestly I have to say Mum was very anxious and nervous having carers but the ladies assigned to Mum are all a delight, they go above and beyond in meeting her care needs, they are very positive and bright demeanor, they give her dignity and respect whilst providing gentle encouragement as and when required. Always punctual, polite and professional and we love that it's the same assigned carers to give continuity in her care. They have become like second family. Would highly recommend.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Home Instead (Bradford & West Leeds) from Mark D (Son of Client) published on 10 August 2026 Submitted via Website
Overall Experience

The team at Home Instead Bradford and West Leeds have been great. The management team was so reassuring right from the start when we were a little bit unsure of what we wanted or needed. The care that has been provided subsequently has been excellent. Lovely carers, always punctual and always cheerful. We are delighted and also relieved that we chose Home Instead.

Reply from Martin Waite, Owner at Home Instead (Bradford & West Leeds)

Hi Mark, thank you for taking the time to leave a review and share your experience for others. We are delighted that everything has fitted into place so seamlessly and we will continue to ensure that those standards are maintained throughout.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Home Instead (Newcastle Upon Tyne) from C S (Son of Client) published on 10 August 2026 Submitted via Website
Overall Experience

Our family are very grateful to the care that Home Instead provided to my dad over the last few months. The carers have been fantastic - very professional and kind, while the admin team kept us in touch at all times and ensure my dad was always catered for, enabling us to keep him in his own home for as long as possible. Many thanks.

Reply from Andrew Fullerton, Director at Home Instead (Newcastle Upon Tyne)

Thank you for that lovely review of our services provided by our team. It was a pleasure to be involved in the care of your Dad

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Home Instead (Cannock) from O H (Wife of Client) published on 10 August 2026 Submitted via Website
Overall Experience

From my first telephone conversation with Alison asking about help for my husband who suffers from Alzheimer's/Vascular Dementia I have nothing but praise for this company. The kindness and support given to me from that first call has been amazing. My husband has had Jonathan visit him weekly for companionship which allows me a little respite. Jonathan is such a kind and caring person who takes such a genuine interest in my husbands life , past and present. He's always so friendly and cheerful and nothing too much trouble for him. Home Instead are a lovely company to use, very professional and caring and I wouldn't hesitate to recommend their services to anyone in need of help.

Reply from Peta Mandleberg, Owner at Home Instead (Cannock)

Thank you so very much for your kind words. I will pass this on to Jon and team. Best wishes, Peta and all at Home Instead Cannock and Burntwood

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Home Instead (Milton Keynes) from Debbie L (Niece of Client) published on 10 August 2026 Submitted via Website
Overall Experience
As a family we cannot recommend Home Instead - Milton Keynes highly enough.
From my first contact to the final day of my uncles life they have exceeded our expectations.
I initially contacted the team to arrange a few hours of home help per week , however before this could commence my uncle received a diagnosis of terminal cancer and by his choice was discharged home to die. I am not sure how Home Instead managed it but within days they had 24 hour live in care covered. Their professionalism, compassion and efficiency was remarkable.
All requests made by the family or my uncle were welcomed and when one carer wasn't quite the 'right fit' this was quickly resolved without drama. This gave us total confidence that my uncles best interests were being met.

The other members of the team were amazing , kind, respectful and genuinely compassionate. My uncles wish to stay in his known home was honoured and the carers with him ensured he felt safe, comfortable and at ease - thank you.

Reply from Sarah Marquiss, General Manager at Home Instead (Milton Keynes)
Thank you so much for taking the time to share such a thoughtful review.

It means a great deal to hear that our team was able to respond quickly and provide the live-in care needed to support your uncle's wish to remain at home. Ensuring our clients feel safe, comfortable and respected, especially...  

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review of Home Instead (Reigate & Tandridge) from Catherine B (Daughter of Client) published on 10 August 2026 Submitted via Website
Overall Experience

Our Dad lived in his home for over 65 years, raised us with our late Mum, welcomed grandchildren and friends for decades. His home and garden were his beloved 'haven'; when faced with physical decline, we had a decision to make. He wished to hold on to his quiet life, as independent as possible, with little disruption. This is exactly what the team at Home Instead sensitively set about helping with. The office team met him in his home, gauged his needs, character, likes / dislikes. They developed the care plan with us closely, in the loop at all times; a phone call was never too much trouble, ever. Every point was discussed, as the service expanded and any tweaks to the provision was handled with true understanding. I would like to highly praise carers Mustafa, Sue and Louise - their smiles, sensitivity, thoughtful ideas added so much to his weekly routine. Each brought a gentle impact to brighten the days. Also, the fantastic aid escorting him to a wedding recently. Very grateful.

Reply from Simon Burrowes, Owner at Home Instead (Reigate & Tandridge)

Thankyou Catherine for the lovely review. We will pass your thanks to the supporting team who i know were very fond of your father. It was a pleasure for us all to support him and to be a part of enabling him to remain in his home.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Awards / Recognitions (10)

  • 29 May 2026Recipient: Home Instead
  • 30 May 2025Recipient: Home Instead
  • 31 May 2024Recipient: Home Instead

News (0)

News

There are no news items for Home Instead.

Frequently Asked Questions about Home Instead

Costs for home care providers owned by Home Instead

Average costs for home care provided by Home Instead by care type provided. The fees are calculated using the starting hourly rate for Visiting Care and starting weekly rate for Live-in Care (if applicable) provided by Home Instead, based on 141 out of their 247 locations.

Type of Care ProvidedAverage Weekly Cost
Visiting Care (hourly)£36.25
Live-in Care (weekly)£1,733

Keep in mind that fees can vary between providers and factors such as specific needs and individual requirements can affect costs. For more information on domiciliary care fees across the UK and advice on how to pay, see our home care guide.

Average costs for home care provided by Home Instead by care type provided. The fees are calculated using the starting hourly rate for Visiting Care and starting weekly rate for Live-in Care (if applicable) provided by Home Instead, based on 141 out of their 247 locations.

Keep in mind that fees can vary between providers and factors such as specific needs and individual requirements can affect costs. For more information on domiciliary care fees across the UK and advice on how to pay, see our home care guide.

How many Agencies does Home Instead own?

Home Instead own 247 Agencies.

Which Home Instead Agencies have the highest review score?

Home Instead (Exeter & East Devon), Home Instead (North Oxfordshire) & Home Instead (Durham) have the highest review score.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Home Instead to verify any information. View our terms and conditions. Home Instead has a Basic Service -more info.