Since retiring from work, I have cared for my elderly mam for some years without any support.
With her increasing frailty and my advancing years, I realised that I needed to accept that I needed assistance with her care if she was to continue living in her own home.
This was a difficult decision for me as I am a very protective daughter, with high standards and low tolerance to poor service.
I did my research and contacted Home Instead (Durham).
From the first point of.contact and after a year of using their services, I can recommend them without hesitation.
The ladies who come into my mam's house on a daily basis are absolutely delightful.. They are kind, caring, efficient, professional, trustworthy and have become like part of the family.
Likewise the office staff.
We all work together as a team and I have never regretted that initial decision to employ their services.
↩Reply from Helen Armstrong, Care Manager at Home Instead (Durham)
Thank you so much for this wonderful review. I am so pleased the service we provide has gone so well for your mam, thank you for your kind words.