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Home Care Providers Owned by Home Instead

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  • Home Care Providers Owned by Home Instead
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Home Instead Locations (242)

50 Home Care Providers owned by Home Instead
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Home Instead (North Sheffield)
2A Sussex Road, Chapeltown, Sheffield S35 2XQ 
10 71 reviews
Home Instead (North Sheffield), Sheffield, South Yorkshire
"Care provided for my father has been excellent, going above and beyond when he got admitted to hospital and a stroke unit they visited even…"   Read all 71 reviews

Home Instead (North Sheffield) strives for a friendly and affordable service that offers companionship, personal care, respite care, 24 hour care, specialist Dementia care and home help services; ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
Home Instead Bromley, Chislehurst & Orpington
76 Croydon Road, Coney Hall Village, Bromley BR4 9HY 
10 148 reviews
Home Instead Bromley, Chislehurst & Orpington, Bromley, London
"Staff & management very supportive & caring. The staff are compassionate & patient & take time to chat to my step-mother.…"   Read all 148 reviews

As of June 2024, the company is the only CQC rated 'Outstanding' home care agency located in the borough of Bromley (rating achieved in March 2018). The team provides care at home, both hourly ... Read more

Care Provided
  • Dementia
Home Instead North Herts
28 Whitehorse Street, Baldock SG7 6QQ 
Top 20 homecare award certificate
10 77 reviews
Home Instead North Herts, Baldock, Hertfordshire
Top 20 homecare award certificate
"I cannot stress enough how wonderful Home Instead have been and the reassurance they brought to my mum and our family. After sadly…"   Read all 77 reviews
  • Visiting Care from £36 / hour
  • Live-in Care from £1,900 / week

Home Instead North Herts were rated outstanding by CQC in September 2019, an additional assessment was made in 2022 and they continue to remain Outstanding. Un-rushed Visits - Non-uniformed staff ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
Home Instead (Dartford)
St Fidelis House, St Fidelis Road, Dartford DA8 1AT 
10 61 reviews
Home Instead (Dartford), Dartford, Kent
"My mum has received excellent care from Home Instead. They really care. All the care pros go the extra mile and their attention to detail…"   Read all 61 reviews
  • Visiting Care from £31 / hour
  • Live-in Care from £1,715 / week

If you want to stay living comfortably at home, Home Instead Dartford can help you make that choice an informed one. Your home is where you feel the most comfortable and the happiest. It’s the ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
Home Instead (Peterborough Oundle & The Deepings)
Unit 3, Swan Court, Cygnet Park, Hampton, Peterborough PE7 8GX 
9.9 124 reviews
Home Instead (Peterborough Oundle & The Deepings), Peterborough, Cambridgeshire
"Home Instead started looking after my late mum in the summer of 2025. It surpassed our family expectations. The carers were fantastic,…"   Read all 124 reviews
  • Visiting Care from £37 / hour

Home Instead (Peterborough Oundle & The Deepings) are the local elderly care experts in Peterborough. It is a family run organisation with 70+ years of care experience under one roof. To them, ... Read more

Care Provided
  • Visiting Care
  • Dementia
Home Instead (North Oxfordshire)
Chapel Square, Deddington, Banbury OX15 0SG 
9.9 93 reviews
Home Instead (North Oxfordshire), Banbury, Oxfordshire
"I used Home Instead after my recent hip surgery as my husband is unable to help now. The team were all extremely helpful and friendly right…"   Read all 93 reviews

Care at home can be a daunting thing to search for and to experience. Home Instead North Oxfordshire's aim is to improve the lives of clients and their families. With 10 years' experience, an ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
Home Instead (Durham)
23A Front Street, Framwellgate Moor, Durham DH1 5EJ 
Top 20 homecare award certificate
9.9 72 reviews
Home Instead (Durham), Durham, Durham
Top 20 homecare award certificate
"We are a team of five who look out for 'our uncle/friend' in order to keep him safe and independent in his own home. We have used Home…"   Read all 72 reviews

Home Instead Durham is highly-regarded in the community for high quality, award-winning and bespoke home care, supporting an independent and fulfilling lifestyle delivered through their unique and ... Read more

Care Provided
  • Visiting Care
  • Dementia
Home Instead South Lakes
Meadowbank House, Meadowbank Business Park, Shap Road, Kendal LA9 6NY 
9.9 83 reviews
Home Instead South Lakes, Kendal, Cumbria
"My sister who lives on her own has engaged the team at Home Instead for around two years and is delighted with the support, encouragement,…"   Read all 83 reviews
  • Visiting Care from £32 / hour
  • Live-in Care from £1,750 / week

Home Instead South Lakes provides personalised, non-medical care to help clients maintain their independence and quality of life. Care Professionals receive award-winning training and are ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
Home Instead (Cleveland)
Surtees Business Centre, Bowesfield Lane, Stockton-on-Tees TS18 3HP 
Top 20 homecare award certificate
9.9 119 reviews
Home Instead (Cleveland), Stockton-on-Tees, Cleveland & Teesside
Top 20 homecare award certificate
"Home Instead gives fantastic support to my mother by providing excellent levels of care. Additionally I feel very well supported by the…"   Read all 119 reviews

Home Instead Cleveland provides the very best care at home services for adults and older people who wish to remain happily, safely and independently in their own homes. Caregivers are specially ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
Home Instead (Tavistock and Tamar Valley)
Kilworthy Park, Tavistock PL19 0BZ 
9.9 67 reviews
Home Instead (Tavistock and Tamar Valley), Tavistock, Devon
"As my Mum's dementia got worse, my sister and I felt it would be good to get her some help in the home. She was reticent at first, but the…"   Read all 67 reviews
  • Visiting Care from £37.50 / hour
  • Live-in Care from £1,850 / week

Home Instead Tavistock and Tamar Valley is rated Outstanding by the CQC (February 2020), a rating earned by less than 3% of all UK home care providers. The provider delivers the highest quality ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
Home Instead (Renfrewshire & Barrhead)
Mirren Court (Three), 123 Renfrew Road, Paisley PA3 4EA 
Top 20 homecare award certificate
9.9 84 reviews
Home Instead (Renfrewshire & Barrhead), Paisley, Renfrewshire
Top 20 homecare award certificate
"There is a very friendly atmosphere at Home Instead. My husband loves the lunch and entertainment they provide on the last Thursday in the…"   Read all 84 reviews
  • Visiting Care from £36 / hour
  • Live-in Care from £1,820 / week

Home Instead is a business, based in Renfrewshire. The company was established in January 2018 and has the ambition to provide excellent support at home for the older generation and to build the name ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
Home Instead (Isle of Wight)
Prospect Business Centre, Prospect Road, Cowes PO31 7AD 
9.9 49 reviews
Home Instead (Isle of Wight), Cowes, Isle of Wight
"Very efficient and understanding of personal care and emotional needs. Very good at promoting a safe independence at home. The Team have…"   Read all 49 reviews
  • Visiting Care from £33.50 / hour

Home Instead Isle of Wight is a family-owned local home care provider, which is part of the Home Instead network. Home Instead became the first care provider to receive the Queen's Award for ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
Home Instead (Chingford)
2nd & 3rd Floor Offices, 35-37 Station Road, Chingford, London E4 7BJ 
9.9 50 reviews
Home Instead (Chingford), London, London
"Just have to say how incredibly grateful I am for the care shown t my dad, especially as I was on holiday I would not not have been able to…"   Read all 50 reviews
  • Visiting Care from £36 / hour

Home Instead Chingford was established in February 2017. Its mission is 'to brighten the lives of seniors, giving them a sense of purpose, wellbeing & self-worth, offering a bespoke home care ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
Home Instead (Wandsworth, Lambeth & Dulwich)
LU132 The Light Bulb, 1 Filament Walk, London SW18 4GQ 
9.9 100 reviews
Home Instead (Wandsworth, Lambeth & Dulwich), London, London
"The service is very good and reliable, and you can always get through to the office for advice and help. My carer is a very good,…"   Read all 100 reviews

Home Instead Wandsworth, Lambeth & Dulwich offer a personalised approach to care in the home, with experienced CareGivers pursuing the company vision of friendliness and professionalism. Home ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
Home Instead (South Lanarkshire - Hamilton)
Willow House, Kestrel View, Strathclyde Business Park, Bellshill ML4 3PB 
Top 20 homecare award certificate
9.9 46 reviews
Home Instead (South Lanarkshire - Hamilton), Bellshill, Lanarkshire
Top 20 homecare award certificate
"Home Instead enabled me to continue working, and as my husband's dementia progressed have adapted to the changes occurring as a result of…"   Read all 46 reviews

Based in South Lanarkshire, Home Instead offers home care services to people living in the local community. With a focus on enabling people to maintain their independence and continue living at home, ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
Home Instead (Southend-on-Sea)
Unit B2, The Seedbed Business Centre, Vanguard Way, Southend-on-Sea SS3 9QY 
9.9 77 reviews
Home Instead (Southend-on-Sea), Southend-on-Sea, Essex
"My mother and her sister have been receiving care from Home Instead 3 times a day for several years now. I can honestly say the ladies who…"   Read all 77 reviews

Home Instead (Southend-On-Sea) is a service that is passionate about achieving quality care for older people, with an ethos that is based around achieving dignity and independent living for each ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
Home Instead (South Ayrshire and Kilmarnock)
1 Wellington Square, Ayr KA7 1EN 
Top 20 homecare award certificate
9.9 45 reviews
Home Instead (South Ayrshire and Kilmarnock), Ayr, Ayrshire
Top 20 homecare award certificate
"Setting up a carer to shower and shave my dad who is aged 93 with Parkinsons could not have been easier than via Home Instead. Pamela the…"   Read all 45 reviews

Home Instead South Ayrshire and Kilmarnock is a local award-winning private home care agency based in Ayr. This office covers the main localities in South Ayrshire and East Ayrshire including Ayr, ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
Home Instead (Sutton)
SBC House, Restmor Way, Wallington SM6 7AH 
9.9 39 reviews
Home Instead (Sutton), Wallington, London
"Exceptional! Outstanding! First class! Just some of the superlatives to describe Home Instead's service & support, and in particular the…"   Read all 39 reviews
  • Visiting Care from £34.65 / hour
  • Live-in Care from £1,659 / week

Home Instead Sutton, established in 2009, is the first elderly care company dedicated to serving the older people of the London borough of Sutton, that has been recognised as Outstanding by the CQC ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
Home Instead (West Lancashire & Chorley)
Eden House, 34, Heskin Lane, Ormskirk L39 1LR 
9.9 40 reviews
Home Instead (West Lancashire & Chorley), Ormskirk, Lancashire
"Our family has been incredibly grateful to Home Instead for the help and care they have provided to our parents (92 and 88) these past few…"   Read all 40 reviews

Home Instead is the top-rated OUTSTANDING (May 2023) domiciliary care business in West Lancashire and Chorley, providing care and support service to adults and older people who wish to remain ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
Home Instead (Medway)
33A High Street, Rainham ME8 7HX 
9.9 60 reviews
Home Instead (Medway), Rainham, Kent
"Can't thank the home care team enough for the care they are giving to my Nan. Cannot fault the carers, always professional, courteous, and…"   Read all 60 reviews
  • Visiting Care from £38 / hour
  • Live-in Care from £1,850 / week

Home Instead Medway has been at the forefront of specialised home care for the elderly and supporting those being cared for and their families for many years. The team support clients in the Medway ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
Home Instead Sutton Coldfield
196 Boldmere Road, Sutton Coldfield B73 5UE 
9.9 45 reviews
Home Instead Sutton Coldfield, Sutton Coldfield, West Midlands
"I am so impressed with this company but especially with the service we have received from their Boldmere Regional Care Manager Lisa. She is…"   Read all 45 reviews

Home Instead (Sutton Coldfield) supports the ageing population with care needs to remain independent in their own homes for as long as possible. Home is where you made those lifelong memories and ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
Home Instead Beverley & Hull
1 Mantholme, Molescroft Grange Farm, Grange Way, Beverley HU17 9FS 
Top 20 homecare award certificate
9.9 63 reviews
Home Instead Beverley & Hull, Beverley, East Riding of Yorkshire
Top 20 homecare award certificate
"I have worked with many home care providers over the years, and Home Instead stands out in every respect. Their carers and management team…"   Read all 63 reviews
  • Visiting Care from £37 / hour
  • Live-in Care from £1,800 / week

Home Instead provides personalised home care for older people that is dignified, reliable and relationship-led. They firmly believe that everyone is different so they don’t offer a ready-made package ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
Home Instead (Newcastle Upon Tyne)
14 Lansdowne Terrace, Gosforth, Newcastle upon Tyne NE3 1HN 
Top 20 homecare award certificate
9.9 63 reviews
Home Instead (Newcastle Upon Tyne), Newcastle upon Tyne, Tyne & Wear
Top 20 homecare award certificate
"In the final weeks of her life, my wife received wonderful care. All the carers were absolutely superb. They arrived on time, were gentle,…"   Read all 63 reviews

Home Instead (Newcastle Upon Tyne), Jan 2021 and March 2018 CQC 'Outstanding', provides care that supports the emotional as well as the physical needs of each client. Tailored care supports a quality ... Read more

Care Provided
  • Visiting Care
  • Dementia
Home Instead (Bexhill & Hastings)
Charter House, 43 St Leonards Road, Bexhill-on-Sea TN40 1JA 
9.9 52 reviews
Home Instead (Bexhill & Hastings), Bexhill-on-Sea, East Sussex
"I would like to express my sincere thanks to the Home Instead care agency in Bexhill. Over the last couple of years the guidance and…"   Read all 52 reviews

Home Instead Bexhill & Hastings is a local, quality home care provider and part of the national, award-winning Home Instead family. They provide support and assistance enabling people to remain at ... Read more

Care Provided
  • Live-in Care
  • Dementia
Home Instead (Swansea)
Home Instead Swansea, Unit 1, Kingsway Industrial Estate, Fforestfach, Swansea SA5 4DL 
Top 20 homecare award certificate
9.9 165 reviews
Home Instead (Swansea), Swansea, Swansea
Top 20 homecare award certificate
"I live about 3 hours away from my mum and have been getting increasingly concerned about her living alone. She has good church friends who…"   Read all 165 reviews
  • Visiting Care from £30 / hour
  • Live-in Care from £1,850 / week

Home Instead Swansea is committed to delivering outstanding home care services designed to meet the unique needs of each individual across Swansea and West Wales (Carmarthenshire). Based in Swansea, ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
Home Instead (Taunton & West Somerset)
The Comeytrowe Centre, Pitts Close, Taunton TA1 4TY 
9.9 132 reviews
Home Instead (Taunton & West Somerset), Taunton, Somerset
"This wonderful team of care workers helped me on a very difficult journey with my mother. Starting with an injury where we thought she…"   Read all 132 reviews
  • Visiting Care from £38 / hour
  • Live-in Care from £1,900 / week

All of Home Instead's employed Care Professionals understand how important person-centred, dependable support is when caring for a loved one and regards it as a special privilege to look after people ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
Home Instead (Knowsley & Liverpool East)
383A Eaton Road, West Derby, Liverpool L12 2AH 
Top 20 homecare award certificate
9.9 43 reviews
Home Instead (Knowsley & Liverpool East), Liverpool, Merseyside
Top 20 homecare award certificate
"A very big thank you to all of the carers that formed a very caring and dedicated team of special people who looked after mum when she was…"   Read all 43 reviews
  • Visiting Care from £35 / hour

Home Instead (Knowsley and Liverpool East) aims to provide high quality care to people in their own homes. The care team is recruited and personally trained by the manager, who then matches care ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
Home Instead (Edinburgh)
Unit 22, Castlebrae Business Centre, Peffer Place, Edinburgh EH16 4BB 
Top 20 homecare award certificate
9.9 165 reviews
Home Instead (Edinburgh), Edinburgh, City of Edinburgh
Top 20 homecare award certificate
"Home Instead provide an excellent caring service. Our mother has been using the service for 18 months, she has early dementia and her carer…"   Read all 165 reviews
  • Visiting Care from £36 / hour
  • Live-in Care from £1,800 / week

Home Instead in Edinburgh helps its clients live well in the comfort of their own homes and to keep visiting the people and places they love. Services include help with all the activities of daily ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
Home Instead Lichfield, Tamworth and North Warwickshire
Unit 1, Mercury Park, Amber Close, Amington, Tamworth B77 4RP 
9.9 43 reviews
Home Instead Lichfield, Tamworth and North Warwickshire, Tamworth, Staffordshire
"Homestead took time to match the perfect carer for Mum. Excellent service every time - professional, kind and reliable. Visits are not…"   Read all 43 reviews
  • Visiting Care from £38.50 / hour
  • Live-in Care from £1,800 / week

Home Instead (Tamworth and Lichfield) aims to change the face of ageing by providing a non-medical care service of exceptional quality for people to stay independent within their own home for as long ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
Home Instead (Wetherby, North Leeds and Horsforth)
Gemini Grange, Sandbeck Way, Wetherby LS22 7DN 
9.9 86 reviews
Home Instead (Wetherby, North Leeds and Horsforth), Wetherby, West Yorkshire
"Changing dad's morning care to Home Instead has been a game-changer. Being a sufferer from dementia, routine is a key thing. Knowing that…"   Read all 86 reviews
  • Visiting Care from £38 / hour
  • Live-in Care from £1,800 / week

Home Instead Wetherby, North Leeds and Horsforth offer tailor-made home care and specialist dementia support to people living in their own homes. Services including companionship, home help, ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
Home Instead (Barnsley)
4 Huddersfield Road, Barnsley S70 2LT 
9.9 77 reviews
Home Instead (Barnsley), Barnsley, South Yorkshire
"In my experience, the care my wife receives is excellent in all respects. The staff are very professional and welcoming. Caring and…"   Read all 77 reviews

Home Instead Barnsley is an award-winning home care company, aiming to change the face of ageing in the Barnsley area. They provide a wide range of high quality, home care services available to ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
Home Instead (Milton Keynes)
Global House, Vincent Avenue, Crownhill, Milton Keynes MK8 0AB 
9.9 128 reviews
Home Instead (Milton Keynes), Milton Keynes, Buckinghamshire
"Home Instead's Care Team first visited for Dad, to help him with showering and personal care 3 times a week. They worked slowly and…"   Read all 128 reviews
  • Visiting Care from £38 / hour
  • Live-in Care from £1,995 / week

Discover a world of compassionate and tailored home care with Home Instead in Milton Keynes. Exceptional companionship-led services empower individuals in need, enabling them to thrive happily and ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
Home Instead (Cuffley, Cheshunt & Harlow)
Suite LG3 Cuffley Place, Sopers Road, Potters Bar EN6 4RY 
9.9 42 reviews
Home Instead (Cuffley, Cheshunt & Harlow), Potters Bar, Hertfordshire
"Having only just met Sue, I was immediately aware of her kind and caring nature. She showed my mum respect and gave her time and space to…"   Read all 42 reviews
  • Visiting Care from £29.50 / hour

Home Instead (Cuffley, Cheshunt & Harlow) understands that home is where loved ones feel happiest. They passionately believe that age should be celebrated and that everybody should be able to live ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
Home Instead (Northwich & Knutsford)
Gadbrook Park, Unit 10 Brunel Court, Rudheath, Northwich CW9 7LP 
9.9 38 reviews
Home Instead (Northwich & Knutsford), Northwich, Cheshire
"Mum had excellent care provided from April until August 2025. Home Instead were recommended to me by a trusted friend and I could not have…"   Read all 38 reviews

Since 2007, Home Instead Northwich has provided high-quality home care across Northwich, Knutsford, Winsford, Holmes Chapel, and surrounding areas. Offering bespoke in-home care, services are ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
Home Instead (Aylesbury Vale and North East Oxfordshire)
Unit 4, The Courtyard, Milton Road, Aylesbury HP21 7LZ 
9.8 68 reviews
Home Instead (Aylesbury Vale and North East Oxfordshire), Aylesbury, Buckinghamshire
"My Dad needed a new care company at short notice and one that could provide 2 carers per visit. Home Instead were helpful and professional…"   Read all 68 reviews
  • Visiting Care from £33 / hour
  • Live-in Care from £1,750 / week

Home Instead (Aylesbury Vale) provides support ranging from companionship and home help to personal care to assist people to remain independent in their homes whilst maintaining a good quality of ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
Home Instead (Salford)
457 Chorley Road, Swinton, Manchester M27 9LQ 
9.8 87 reviews
Home Instead (Salford), Manchester, Greater Manchester
"The carers at Home Instead are excellent. They have been really good with both mum and dad. Dad has alzheimers and vascular dementia and…"   Read all 87 reviews
  • Visiting Care from £37 / hour

Home Instead Salford and Worsley offers an exemplary service supporting Salford Seniors' in their own homes. Rated 'outstanding' (CQC, October 2017 & October 2023) Home Instead have an ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
Home Instead (Luton & Central Beds)
Suite 1C, Jansel House, Hitchin Road, Luton LU2 7XH 
9.8 126 reviews
Home Instead (Luton & Central Beds), Luton, Bedfordshire
"Home Instead has provided care for my mum over the past couple of years. The care she has received has been of a consistently high…"   Read all 126 reviews
  • Visiting Care from £37.50 / hour
  • Live-in Care from £1,800 / week

Home Instead (Luton & Central Beds) provide an extensive range of caring skills in the home, supporting older and vulnerable people to remain comfortable, secure and independent. Ideal for older ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
Home Instead Central Hampshire
Construct House, Winchester Road, New Alresford SO24 9EZ 
9.8 64 reviews
Home Instead Central Hampshire, New Alresford, Hampshire
"The Home Instead carers have been wonderful for my father in the last 4 months . Although I speak to him everyday it's lovely to know that…"   Read all 64 reviews

Home Instead Central Hampshire is dedicated to delivering compassionate, high-quality home care services in Central Hampshire. The company provides personalised care at home for older adults and ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
Home Instead (Shoreham, Petts Wood & Longfield)
Polhill Business Centre, London Road, Halstead, Sevenoaks TN14 7AA 
9.8 53 reviews
Home Instead (Shoreham, Petts Wood & Longfield), Sevenoaks, Kent
"Our mother enjoys her visits from the young lady from Homes Instead. It is so nice to know that she has someone keeping an eye out for…"   Read all 53 reviews

Home Instead Shoreham, Petts Wood & Longfield (North West Kent) supports older people to stay independent in their own homes. The care staff (CAREGivers) believe in giving the elderly the most ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
Home Instead (Bury St Edmunds)
Unit 3, The Old Wool Warehouse, St. Andrews Street South, Bury St Edmunds IP33 3PH 
9.8 23 reviews
Home Instead (Bury St Edmunds), Bury St Edmunds, Suffolk
"I have been using the services of Home Instead Bury St Edmunds for almost six months to care for my parents. I was instantly impressed…"   Read all 23 reviews
  • Visiting Care from £34 / hour
  • Live-in Care from £1,600 / week

Covering Bury St Edmunds, Diss and Stowmarket and towns across West Suffolk, Home Instead, Bury St Edmunds provides quality home care services allowing clients to continue living independently in ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
Home Instead (Cowbridge, Pontyclun & Pontypridd)
Castle House, 63-69 Cardiff Road, Taffs Well, Cardiff CF15 7RD 
Top 20 homecare award certificate
9.8 53 reviews
Home Instead (Cowbridge, Pontyclun & Pontypridd), Cardiff, Rhondda, Cynon, Taff
Top 20 homecare award certificate
"I contacted Home instead after a recommendation from two friends. From the first phone call to the start of care the service was extremely…"   Read all 53 reviews

Home Instead (Cowbridge, Pontyclun & Pontypridd) strive to bring the kind of care to clients that they would all want for their own family. Tailored care is carried out by suitably trained staff, ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
Home Instead (Ilkley, Skipton and Settle)
The Point, 1 Lower Railway Road, Ilkley LS29 8FL 
9.8 80 reviews
Home Instead (Ilkley, Skipton and Settle), Ilkley, West Yorkshire
"Both our CAREGiver and their Office Support have far exceeded our expectations when providing for my wife's care. Their interest in my…"   Read all 80 reviews
  • Visiting Care from £38 / hour
  • Live-in Care from £1,800 / week

Home Instead (Ilkley, Skipton and Settle) offers a flexible range of non-medical care for older people, with all care personalised to suit the needs of the individual. Help with a wide range of ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
Home Instead (Croydon & Dulwich)
67 Windmill Road, Croydon CR0 2XR 
9.8 46 reviews
Home Instead (Croydon & Dulwich), Croydon, London
"Home Instead staff has always been very kind and supportive to my mother and there has always been a big effort to help around the house.…"   Read all 46 reviews

Home Instead in Croydon provides home care for older people in the Croydon and Dulwich area. The home care provider offers personal care services, such as assistance with bathing, dressing and ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
Home Instead (Southport)
Hawthorn House, 63 Scarisbrick New Road, Southport PR8 6PA 
9.8 112 reviews
Home Instead (Southport), Southport, Merseyside
"As a family, we can't thank Home Instead enough for the wonderful care you gave to our aunt. You enabled her to fulfil her wish to remain…"   Read all 112 reviews
  • Visiting Care from £37 / hour

Home Instead Southport & Formby services include companionship, home help, personal care, meal preparation, accompanying clients to appointments, post-hospital care and medication reminders. ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
Home Instead (Fareham and Gosport)
Suite 25B, Katana House, Fort Fareham Business Park, Newgate Lane, Fareham PO14 1AH 
9.8 86 reviews
Home Instead (Fareham and Gosport), Fareham, Hampshire
"My Mum has been using Homeinstead for 5 years and they have been excellent. Sadly she has had to stop using them because of reaching the…"   Read all 86 reviews

Home Instead Fareham and Gosport is rated as outstanding by CQC (Sept 2019). They provide quality home care to clients in Fareham, Gosport, Lee on Solent, Stubbington, Portchester, Titchfield, ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
Home Instead (Epsom & Mole Valley)
Finachem House, 2 Ashley Road, Epsom KT18 5AX 
9.8 89 reviews
Home Instead (Epsom & Mole Valley), Epsom, Surrey
"Your provision of care/support is excellent, and communication is consistently reliable and accommodating. You have been a great source…"   Read all 89 reviews
  • Visiting Care from £34.65 / hour
  • Live-in Care from £1,659 / week

Established in 2010 and rated as 'Outstanding' by the Care Quality Commission (CQC) (January 2017), Home Instead Epsom & Mole Valley is a family owned, award-winning company providing companionship ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
Home Instead (Chesterfield)
Commerce House, Millennium Way, Dunston Road, Chesterfield S41 8ND 
Top 20 homecare award certificate
9.8 51 reviews
Home Instead (Chesterfield), Chesterfield, Derbyshire
Top 20 homecare award certificate
"We would like to say a big thank you to all the staff at Home Instead. The level of care, support,advice and compassionate we received…"   Read all 51 reviews

Home Instead (Chesterfield) was established in 2011 and is rated 'Outstanding' by the Care Quality Commission (June 2019). Home Instead (Chesterfield) is dedicated to providing high quality ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
Home Instead (North Lanarkshire & Glasgow East)
1A South Muirhead Road, Cumbernauld, Glasgow G67 1AX 
9.8 20 reviews
Home Instead (North Lanarkshire & Glasgow East), Glasgow, Lanarkshire
"I am so impressed with north Lanarkshire and Glasgow east home care service. They have been very professional and reliable at every…"   Read all 20 reviews

Home Instead North Lanarkshire & Glasgow East is a local award-winning private home care agency based in Cumbernauld. The office covers the main localities in North Lanarkshire, including ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
Home Instead (Wembley)
17 Station Parade, Whitchurch Lane, Edgware HA8 6RW 
9.8 101 reviews
Home Instead (Wembley), Edgware, London
"A huge thank you for the care and support you provided to my father during the time we were using your services. Now that the care…"   Read all 101 reviews

Home Instead (Wembley) provides home care services for older age adults to help them remain independent in their own homes. Home Instead provides that precious gift of freedom, enabling people to ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
Home Instead (South Lanarkshire)
7 St Leonard Street, Lanark ML11 7AB 
Top 20 homecare award certificate
9.8 80 reviews
Home Instead (South Lanarkshire), Lanark, Lanarkshire
Top 20 homecare award certificate
"I am very pleased with the service provided. It is a good alternative to a care home. With this start period, I am more than happy with…"   Read all 80 reviews

Home Instead (South Lanarkshire) provides a range of home services to clients so that they can live independently in their own homes. It provides assurances to both clients and their loved ones ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
Other Home Care Groups you may be interested in:
Alcedo Care North Wales, St Asaph
Alcedo Care

Home Instead Reviews (12312)

9.5

Home Instead has a Group Review Score of 9.5 (9.526) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Home Instead must have a Review Score.

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Review of

Home Instead (Glasgow South)

from Lindsay B (Niece of Client) published on 25 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Home Instead are by far the best care service provider ive delt with, from office staff elidh elona alsion always there at the other end of a call to help with anything nothing is ever a bother, all 3 ladies have went above and beyond for myself and my aunty, Leonard and sadyia are amazing care pros,
who both myself and aunty have a great relationship with, always so kind and caring u can tell they love there job
Reply from Aleksandra Cielesz, registered manager at Home Instead (Glasgow South)Thank you so much, Lindsay, for your kind words it truly means a lot to us.

Were so pleased to hear that you and your aunty feel supported by the team.

Providing compassionate, reliable care is at the heart of what we do, and feedback like this reassures us that were making a positive difference.

Thank you again for taking the time to share your experience we really appreciate it.
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Review of

Home Instead (South East Northumberland)

from C R (Daughter of Client) published on 25 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
It was difficult to encourage my mam to have support as she is a very independent lady. She was very nervous and not very happy about me talking her into having a companion. It took a few weeks but once mam settled into the visits she now couldn't imagine her life without them. This was down to the
professionalism of HomeInstead, making her feel at ease and supporting her in a person centred way. The carers and office staff have been so lovely with her. Mam feels her carer goes above and beyond to find things for them to do. Her carer is very attentive and she listens. She remembers everything mam says and relates back to things weeks later. She treats mam with dignity and encourages her independence. Mam can get very lonely at times and really looks forward to her visits. She laughs so much and the smile on her face when she comes in after her visit is like pure gold.
Mam now feels like HomeInstead are part of her family.
Reply from Chloe Brown, Head of Client Experience at Home Instead (South East Northumberland)Thank you so much for your kind and heartfelt review. It means a great deal to hear how your mam has grown to feel comfortable, supported, and genuinely happy with her companion. We're so pleased that our team has been able to build such a trusting relationship with her while encouraging her independence and bringing joy to her visits. Your words truly reflect what we strive for every day-thank you for letting us be part of your family.
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Review of

Home Instead North Herts

from Andrew H (Son of Client) published on 25 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Home Instead cared for my father for the last few months of his life. My brothers and I were becoming increasingly worried about our father's ability to care for himself as he was living on his own and we all lived far away.
I contacted Home Instead and knew I had made the right choice straight away
at the initial meeting. The staff were very well organised and very thorough at information gathering asking lots of questions and taking a lot of notes. .I could see straight away that they were very committed and took their work very seriuously.
After an initial assessment period of a few weeks I was really pleased to learn that Home Instead had decided my father needed visits twice every day. It really put my mind at rest to know he was being visited regularly and we had access to twice daily reports of what was happening with my father.
They were also a godsend when my father passed away sorting out what needed to be done. I don't know how we would have coped without them.
Reply from Jo Hooper, Registered Manager at Home Instead North HertsThank you so much for sharing your experience, and for trusting us with your father's care during such an important time.
From the first meeting, our team works hard to understand each person's needs, so it's lovely to hear that you felt reassured by the thorough assessment and the care we put into planning his support. Knowing that the twice-daily visits and regular updates gave you and your brothers peace of mind-especially from a distance-means a great deal to us.
We're also grateful for your kind words about the support you received when your father passed away. It's a privilege to be there for families, both practically and emotionally, when things are at their most difficult.
Thank you again for your thoughtful feedback. It truly was an honour to support your father and your family.
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Review of

Home Instead North Herts

from C W (Daughter of Client) published on 25 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My family and I are beyond grateful to the Home Instead caregivers and office staff for the dedicated, professional way that they looked after my parents in their bungalow over a period of six years - making it possible for them both to, ultimately, pass away in their comfortable home (albeit just over
two years apart).


The kindness of the caregivers knew no bounds, and someone was always available in the office to respond to, and support us with, any changing situations (especially health-wise) that elderly people almost inevitably experience.


I can honestly say that we could not have coped without the Home Instead team from a practical point of view but, additionally, the friendship they gave Mum and Dad (for example - playing Scrabble, helping with crosswords, chatting together) ensured that daily life for my parents was varied and interesting.


I would have no hesitation in recommending Home Instead to anyone looking for professional, caring, in-home support.

Reply from Jo Hooper, Registered Manager at Home Instead North HertsThank you so much for taking the time to share such a heartfelt review. It means the world to our whole team to know that we were able to support your parents in the way they deserved, and to help them remain in the comfort of their own home throughout their later years.
Our care pros and office team will be truly touched by your words. We know how quickly situations can change, and it's incredibly important to us that families feel supported, listened to and reassured every step of the way. It's wonderful to hear that you felt that consistency and kindness throughout your parents' care.
Your memories of the little moments - Scrabble games, crosswords, chats - capture exactly what we strive for: companionship, dignity and a sense of joy in everyday life.
Thank you again for your recommendation, and for trusting us to be part of your parents' lives for so many years. It has been our privilege.
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Review of

Home Instead Bromley, Chislehurst & Orpington

from Christina M (Daughter of Client) published on 25 March 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
The carers are so lovely - warm, kind and really caring. My mum has really bonded with them so well and it's great to have someone visit her each day and offer some companionship. My mum was a little sceptical at first but both carers she has have won her over very quickly.
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Review of

Home Instead (Hinckley, Burbage & Nuneaton)

from Denise H (Daughter of Client) published on 25 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We cannot thank the team at Home Instead Burbage enough for the care and kindness they showed to our Nanna.


The admin staff were always supportive, organised and compassionate, with excellent communication throughout.


Nanna was initially reluctant about having "companions", but that quickly changed

thanks to her wonderful carers, Steph and Zoe. They didn't just provide care - they built a genuine friendship with her. Nanna truly looked forward to their visits and loved their company.


They were always punctual, kept us updated, and were quick to notice changes in Nanna's condition, which we really appreciated. Their positivity and warmth meant so much to our whole family.


They even visited Nanna in hospital, which showed just how much they truly cared.


Steph and Zoe made a real difference to Nanna's final chapter and we will always be incredibly grateful.

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Review of

Home Instead (South Lanarkshire - Hamilton)

from M R (Daughter of Client) published on 24 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Home Instead South Lanarkshire have been providing very good companionship and support to my 92 year old Mother for over 2 years now. Mum loves the staff and all their stories and chat. I have found Aimee who coordinates the staff accessible and understanding and very caring. I would highly recommend
the team if you re looking for flexible support.
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Review of

Home Instead (South Lanarkshire - Hamilton)

from A N (Wife of Client) published on 24 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Home Instead enabled me to continue working, and as my husband's dementia progressed have adapted to the changes occurring as a result of this deterioration.
As a client for more than a year, we have had to introduce new carers once or twice and Home Instead has managed this well with a good handover
routine. They have also been considerate of my husband's reduced tolerance of change.
I have been reassured by Home Instead's willingness and availability to discuss any changes.
I would highly recommend this agency.
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Review of

Home Instead (Bradford & West Leeds)

from Paul S (Son of Client) published on 24 March 2026 Submitted via Website • Report
Overall Experience 1.0 out of 5
In our experience, Home Instead (Bradford/Leeds) has been the most disappointing care provider we have used. Communication from management was poor, and concerns often felt dismissed rather than addressed. Emails were not always acknowledged, and follow-up was inconsistent, making issues difficult to
resolve.
We experienced problems with staff training and practical care. Some carers appeared unsure about safe transfers, and family members were occasionally asked to assist. On one occasion, a morning visit could not be completed, which was very distressing.
We also raised concerns about infection control, an unlocked front door, compression stockings not reapplied, wound care confusion, and medication discrepancies between records and the dosset box.
Overall, we lacked confidence in the standard of care and would not use this provider again.
Reply from Martin Waite, Owner at Home Instead (Bradford & West Leeds)This review does not provide an accurate reflection of the care delivered or the way communications were managed during this period.

At Home Instead we operate to strict standards of training, safety and record-keeping. Our Care Professionals follow regulated moving and handling practices and do not undertake tasks outside of those guidelines - regardless of client family members requesting us to do so. Any concerns are reviewed promptly, investigated where required, and addressed in line with our procedures, with clear documentation maintained.

Some matters referenced relate to clinical or external healthcare responsibilities, including wound care and aspects of medication management, overseen and prescribed by NHS professionals and pharmacists. We work alongside these services and escalate concerns appropriately as part of our standard practice.

This review is not consistent with the standards we deliver or the experience of the families we support.
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Review of

Home Instead (Camden)

from Paul H (Son of Client) published on 24 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am extremely satisfied with the service Home instead provide to my 93-year-old mother. All the carers are excellent. They are well trained and responsive to my mother's needs as well as being reliable. They not only provide practical help for my mother, but also are very kind, sociable and encouraging
in their interactions with her.
The person who manages the rota is excellent at being flexible and responsive to the changing situation of my mother's needs. I would recommend Home instead to anyone requiring care provision at home.
Reply from Sylwia Sawa, Director at Home Instead (Camden)Thank you so much for your incredibly kind words - it truly means a lot to us.

We are absolutely delighted to hear that your mother is happy and well supported. Providing care that is not only professional and reliable, but also warm, compassionate and genuinely uplifting is at the heart of everything we do, so it is wonderful to know this is being felt.

Your recognition of our Care Professionals and the team behind the scenes, especially with managing the rota and adapting to changing needs, is greatly appreciated. We will be sure to share your feedback with the whole team - it will mean the world to them.

Thank you again for your trust and recommendation. It is a privilege to support your mother.
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Review of

Home Instead (Crawley)

from N B (Daughter of Client) published on 24 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would like to express my sincere appreciation for the care and support provided to my Mum. Living with dementia can be incredibly challenging, not only for the individual but also for the family, and the difference your team makes does not go unnoticed.


The staff consistently treat my Mum with genuine

care, patience, and kindness. They approach her with dignity and respect, taking the time to understand her needs and ensuring she feels safe and comfortable. It is very reassuring to know she is being looked after by people who truly care about her wellbeing.


In addition to supporting my Mum, the team also provides valuable help to my Dad. Simple but important tasks such as changing bedcovers, tidying up, and offering general support make a significant difference to his day-to-day life. This extra level of care helps ease the pressure on him and allows him to focus more on spending quality time with my Mum.


Thank you Home Instead

Reply from Rajive Dechickera, Director at Home Instead (Crawley)Dear Tasha, Thank you so much for your lovely review. The care-pro's enjoy their visits to your parents home and speak very highly of them. They are both such lovely people and very supportive of our staff that it's very easy to provide them with the support they need. Thank you also for being so fabulous at organsing everything yourself as well and doing all the "behind-the-scenes" support work which makes our lives a lot easier as well.
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Review of

Home Instead North Herts

from Nadine G (Daughter of Client) published on 24 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot stress enough how wonderful Home Instead have been and the reassurance they brought to my mum and our family. After sadly experiencing poor care with previous companies and seeing the negative effect that had on my mum, finally having a company that truly care about your loved one was life
changing. My mum transformed, it was a joy to see how much she adored her carers and they felt the same. It was important for us that Mum had the same carers, who really got to know her and her routine and I was very pleased to hear that it was just as important to the Home Instead staff. I didn't need to worry anymore about how Mum would be treated, safe in the knowledge that she was receiving the best possible care and I could step away. In my opinion Home Instead are the gold standard of care and I only wish that we had them from the start. The carers became like family to us. Home Instead genuinely care about their clients and nothing is too much trouble. We are so grateful to them all.
Reply from Jo Hooper, Registered Manager at Home Instead North HertsThank you so much for your heartfelt words. It means the world to our whole team to know that our care pros made such a positive difference to your mum and your family. Consistency, compassion and truly getting to know each person we support are so important to us, and we're delighted that this brought comfort and confidence to you all. Your mum, and your family, became very special to us too. Thank you for trusting us.
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Review of

Home Instead Bromley, Chislehurst & Orpington

from M J (Daughter of Client) published on 20 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have used Homeinstead services for a number of years for our mum. The team are always professional and kind and go beyond the call of duty for their elderly clients. They have enabled us to keep our mum at home with dignity.
Reply from Karina Brown, Director at Home Instead Bromley, Chislehurst & OrpingtonThank you for your kind review. We have looked after your mum for a number of years and I'm so pleased that over that time she has enjoyed consistently excellent care from a professional team who do all they can to offer the best experience.
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Review of

Home Instead Bromley, Chislehurst & Orpington

from N R (Friend of Client) published on 20 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Kitty said she was really pleased with the care given to her by Home Instead. She was treated with respect and enjoyed the time she spent with all her carers. Kitty loved to chat and really enjoyed their company and felt safe and well looked after.
Reply from Karina Brown, Director at Home Instead Bromley, Chislehurst & OrpingtonThank you for reviewing the home care provided to your friend. She was a wonderful lady and the team thoroughly enjoyed supporting her. The companionship based care that Home Instead is so well known for suited Kitty perfectly - unhurried, person centred and practical whilst also providing plenty of opportunity for a chat and keep her lively brain ticking over.
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Review of

Home Instead Bromley, Chislehurst & Orpington

from Gill C (Client) published on 20 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Carers are most pleasant and helpful. They soon get to know your preferences, and will go the extra mile to help. No request seems to difficult. I like the way new carers are introduced to you first. Although I have a number of carers, they all bring something different to the role
Reply from Karina Brown, Director at Home Instead Bromley, Chislehurst & OrpingtonThank you for reviewing our homecare services. It's great to hear how pleasant and helpful you find your carers and of course it's lovely that they are providing you with care that really meets your needs and reflects your preferences. We always try to go the extra mile and do what we can to support each client and so I'm pleased that has been your experience too.
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Review of

Home Instead Bromley, Chislehurst & Orpington

from Jacqui W (Daughter-in-law of Client) published on 20 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I could not be happier with the care and support given to my mother-in-law from Home Instead Bromley. She has a group of carers who look after her on rotation 3 times a day 7 days a week, she is very comfortable with them and knows them all well. They are always very caring, friendly, professional,
and respectful, both with mum and the rest of the family. The communication between the family and the carers, and the family and the care manager is excellent and the care manager always keeps me informed if they feel there are any issues with mums health that need addressing, or if the GP needs to be contacted for any reason. The carers always turn up on time, and if for any reason they are not able to be there on time ( which is extremely rare) they make sure we are aware that they are running late, or that another career will attending if required, and they never send someone who mum has not met. Overall I would highly recommend Home Instead to anyone who require care at home.
Reply from Karina Brown, Director at Home Instead Bromley, Chislehurst & OrpingtonWhat a lovely 5* review. Thank you for specifically recognising the benefits of excellent communication in terms of supporting your mum and keeping you informed (with her consent). Thank you also for recognising the reliable time keeping and the fact that in situations when cover is required, we never send a stranger to support her but instead her client service manager, who knows her well, introduces a replacement. Most lovely is knowing that you have found us all to be caring, friendly, professional and respectful. I'll share this review with your mum's team - I know they will really appreciate it.
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Review of

Home Instead Bromley, Chislehurst & Orpington

from Anthony B (Client) published on 20 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have received care to supervise my washing and dressing 5 days a week, Monday to Friday from 8-9am from Home Instead Bromley since October 2025 to the present date.
The service I have received has been exceptional. I have two regular carers who are wonderful caring and helpful. On a few rare
occasions when they could not visit, Home Instead have sent and introduced someone new who have also been excellent.
I have also required help getting to the hospital and Home Instead have supplied me with carers, who I know, to take me and bring me home which has been so reassuring and, with their help, has taken the strain out of getting to and from the hospital and has also been a relief to have their support.
I have found all the staff, office, management and carers to be extremely kind approachable and helpful.
I have told many friends of my dealings with this company as I highly recommend them.
Reply from Karina Brown, Director at Home Instead Bromley, Chislehurst & OrpingtonThis is a lovely review. Thank you so much. It's great that we have been able to help you with your personal care as well as providing practical and emotional support at hospital appointments. I'm so happy that you have found your dealings with all areas of of staff team to be excellent.
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Review of

Home Instead Bromley, Chislehurst & Orpington

from Ian A (Son of Client) published on 20 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Home Instead have provided an excellent service for my mother , very impressed and happy with how they treated her always with care kindness, and respect. This is the fourth parent that I have employed Home Instead to look after , they are always punctual arriving at the agreed time and I would wholeheartedly
recommend them. The carers are excellent and the office staff always accommodating and very helpful.
Reply from Karina Brown, Director at Home Instead Bromley, Chislehurst & OrpingtonThank you for your wholehearted recommendation and thanks to you and your wife for trusting us to look after four members of your family over many years. It's so lovely to know that over that length of time and with four different people, we have been able to consistently deliver 5* home care and meet your expectations.
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Review of

Home Instead Bromley, Chislehurst & Orpington

from Carolyn F (Husband of Client) published on 20 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We first needed carers for my husband in June 2025, we were immediately confident in the care he was given. We had a team of about eight lovely ladies and he grew to look forward to their coming and they were always kind caring and the actual care they gave him was above and beyond any expectation.
They not only looked after my husband but me as well and I used to look forward to their visits each day they would often prepare his lunch or do some housework or the washing up which helped me to be with him more.He never had any skin problems his mental capacity seemed to improve. in the last few months of his life when he needed more care, they just expertly cared for him and nothing was too much for them. I would highly recommend Home Instead to anyone needing any care. Thank you so much for looking after us both.
Reply from Karina Brown, Director at Home Instead Bromley, Chislehurst & OrpingtonThank you for this wonderful and heartfelt 5* review. It was an absolute pleasure supporting your husband and ensuring that his final months were as enjoyable and comfortable as possible whilst also providing you with some respite which enabled you to spend as much time with him as possible. It is true that his mental capacity seemed to improve and we often find this occurs when the right care, which is respectful, not hurried and shows a genuine interest in the person and knowledge of how best to communicate is in place. Thank you for allowing us into your home and trusting us to care for your husband at such a sensitive time of your lives together.
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Review of

Home Instead Bromley, Chislehurst & Orpington

from Anthony G (Son of Client) published on 20 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Home Instead clearly understood the family needs to provide care for my mother, and allocated a team of carers who were very professional, compassionate and were crucial to my mothers well-being and a very important stable factor to my mothers day.


My mother looked forward to seeing regular carers

who were always very proficient and well trained in providing meals and personal care as required.


This engagement gave the family peace and reassurance that our mother was in very safe and capable hands with the team of carers that looked after her.


Very highly recommended.

Reply from Karina Brown, Director at Home Instead Bromley, Chislehurst & OrpingtonWhat a wonderful 5* review of our homecare services. Thank you so much. We pride oursevles on introducing a small team of regular care professionals to each client, as well as a dedicated client services manager, to ensure that care is truly tailored to each client's needs and preferences. We also visit at set times which is so important to providing stability to our clients. It's great to hear that as well as being beneficial to your mother, we were able to give you peace and reassurance.
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Awards / Recognitions (9)

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Frequently Asked Questions about Home Instead

Costs for home care providers owned by Home Instead

Average costs for home care provided by Home Instead by care type provided. The fees are calculated using the starting hourly rate for Visiting Care and starting weekly rate for Live-in Care (if applicable) provided by Home Instead, based on 133 out of their 242 locations.
Type of Care Provided Average Weekly Cost
Visiting Care (hourly) £33.93
Live-in Care (weekly) £1,582
Keep in mind that fees can vary between providers and factors such as specific needs and individual requirements can affect costs. For more information on domiciliary care fees across the UK and advice on how to pay, see our home care fees guide.

How many Agencies does Home Instead own?

Home Instead own 242 Agencies.

Which Home Instead Agencies have the highest review score?

Home Instead (Exeter & East Devon), Home Instead (North Sheffield) & Home Instead Bromley, Chislehurst & Orpington have the highest review score.
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