"We have found home instead so super friendly and helpful. The 2 carers that have been allocated to care for my Mother are really lovely and..."Read all 95 reviews
Care at home can be a daunting thing to search for and to experience. Home Instead North Oxfordshire's aim is to improve the lives of clients and their families. With 10 years' experience, an Outstanding... Read more
Care Provided
"They provide a highly professional and reliable service. They are friendly and always kind and respectful. Communication is excellent,..."Read all 107 reviews
If you’re looking for trusted, high-quality home care in Wandsworth, you are in safe hands. Home Instead Wandsworth is proud to be rated ‘Outstanding’ by the CQC (November 2019) - placing it among... Read more
Care Provided
"My relationship with Home Instead Bromley goes back several years, but I write about this last year, which has been an 'annus horribilis'...."Read all 169 reviews
As of June 2024, the company is the only CQC rated 'Outstanding' home care agency located in the borough of Bromley (rating achieved in March 2018). The team provides care at home, both hourly homecare... Read more
Care Provided
"At 95/96 my Mum was in need of help - mainly help with the shopping and getting out and about. I contacted Home Instead and they came out..."Read all 73 reviews
Home Instead (North Sheffield) strives for a friendly and affordable service that offers companionship, personal care, respite care, 24 hour care, specialist Dementia care and home help services; helping... Read more
Care Provided
"My parents are both 87. My dad has dementia, and my mum is physically very frail. They have been together since they were 14 years old, and..."Read all 74 reviews
Home Instead Durham is highly-regarded in the community for high quality, award-winning and bespoke home care, supporting an independent and fulfilling lifestyle delivered through their unique and innovative... Read more
Care Provided
"There is a very friendly atmosphere at Home Instead. My husband loves the lunch and entertainment they provide on the last Thursday in the..."Read all 84 reviews
Home Instead is a business, based in Renfrewshire. The company was established in January 2018 and has the ambition to provide excellent support at home for the older generation and to build the name... Read more
Care Provided
"The carer, Dawn is very respectful, caring and treats us with dignity. There is nothing too much and all the requests of myself and my wife..."Read all 64 reviews
If you want to stay living comfortably at home, Home Instead Dartford can help you make that choice an informed one. Your home is where you feel the most comfortable and the happiest. It’s the place... Read more
Care Provided
"We asked Home Instead to provide us with a 'live in carer' when my 93 year old father came out of hospital following a 3 week stay. Prior..."Read all 85 reviews
Home Instead provides award-winning, relationship-led home care and live-in care across the South Lakes and North Lakes regions, including Kendal, Windermere, Grange-over-Sands, Arnside, Ulverston, Kirkby... Read more
Care Provided
"My Sister and I are very impressed with the service our Mum receives from Home Instead. The carers have become like friends to Mum and..."Read all 84 reviews
Home Instead (Southend-On-Sea) is a service that is passionate about achieving quality care for older people, with an ethos that is based around achieving dignity and independent living for each client. Care... Read more
Care Provided
"The care received from the Home Instead carers, for both my parents was excellent. I am so pleased that we made the decision to use this..."Read all 45 reviews
Since 2007, Home Instead Northwich has provided high-quality home care across Northwich, Knutsford, Winsford, Holmes Chapel, and surrounding areas. Offering bespoke in-home care, services are tailored... Read more
Care Provided
"Home Instead gives fantastic support to my mother by providing excellent levels of care. Additionally I feel very well supported by the..."Read all 119 reviews
Home Instead Cleveland provides the very best care at home services for adults and older people who wish to remain happily, safely and independently in their own homes. Caregivers are specially selected... Read more
Care Provided
"Coming to Home Instead Baldock was one of the best things I ever did for Mum. Our experience has been excellent from the outset, when 4..."Read all 78 reviews
Home Instead North Herts were rated outstanding by CQC in September 2019, an additional assessment was made in 2022 and they continue to remain Outstanding. Un-rushed Visits - Non-uniformed staff -... Read more
Care Provided
"For a few months now, I have been attended by the caring staff of Home Instead, Isle of Wight. Their professionalism, consideration and..."Read all 51 reviews
Home Instead Isle of Wight is a family-owned local home care provider, which is part of the Home Instead network. Home Instead became the first care provider to receive the Queen's Award for Enterprise... Read more
Care Provided
"I feel the carers actually care, they have got to know my father and his little quirks. They understand his wants and needs. Each carer is..."Read all 69 reviews
Home Instead Tavistock and Tamar Valley is rated Outstanding by the CQC (February 2020), a rating earned by less than 3% of all UK home care providers. The provider delivers the highest quality care... Read more
Care Provided
"We've had carers from Home Instead for a couple of years now and have found the service provided to be excellent. The regular carers for..."Read all 125 reviews
Home Instead (Peterborough Oundle & The Deepings) are the local elderly care experts in Peterborough. It is a family run organisation with 70+ years of care experience under one roof. To them, it’s... Read more
Care Provided
"Carers are excellent, particularly appreciate the continuity of carers, so that they build up a relationship with their client. They also..."Read all 131 reviews
Home Instead (Luton & Central Beds) provide an extensive range of caring skills in the home, supporting older and vulnerable people to remain comfortable, secure and independent. Ideal for older people's... Read more
Care Provided
"I live about 3 hours away from my mum and have been getting increasingly concerned about her living alone. She has good church friends who..."Read all 165 reviews
Home Instead Swansea is committed to delivering outstanding home care services designed to meet the unique needs of each individual across Swansea and West Wales (Carmarthenshire). Based in Swansea, their... Read more
Care Provided
"We have been very impressed with the service provided. We needed support for my father in a short space of time and a team has been..."Read all 132 reviews
Discover a world of compassionate and tailored home care with Home Instead in Milton Keynes. Exceptional companionship-led services empower individuals in need, enabling them to thrive happily and safely... Read more
Care Provided
"I can't thank Home instead enough for all the support, help and professionalism during a very difficult time for my aunt my family and..."Read all 125 reviews
Rated 'Outstanding' by the CQC (February 2018), Home Instead (Bristol North) provides home care services to people throughout North Bristol and the surrounding areas. The well-trained team provides... Read more
Care Provided
"HI has provided excellent care for my very elderly mother for over a year now. Initially this was 1 daily personal care visit to her in her..."Read all 139 reviews
All of Home Instead's employed Care Professionals understand how important person-centred, dependable support is when caring for a loved one and regards it as a special privilege to look after people... Read more
Care Provided
"We have been extremely satisfied with the service from Home Instead. We especially value the reliability and punctuality of the carers, and..."Read all 101 reviews
Home Instead Northampton provides companionship-led home care services for people who require extra support to help them continue to live safely and independently in the place the client knows best. Home! The... Read more
Care Provided
"Exceptional! Outstanding! First class! Just some of the superlatives to describe Home Instead's service & support, and in particular the..."Read all 39 reviews
Home Instead Sutton, established in 2009, is the first elderly care company dedicated to serving the older people of the London borough of Sutton, that has been recognised as Outstanding by the CQC (January... Read more
Care Provided
"It is reassuring to know that my mother is having companionship twice a day and that her welfare is being taken care off while we are away...."Read all 50 reviews
Home Instead South Ayrshire and Kilmarnock is a local award-winning private home care agency based in Ayr. This office covers the main localities in South Ayrshire and East Ayrshire including Ayr,... Read more
Care Provided
"The service from Home Instead was something of a lifesaver. We needed someone to help Mum take her medication at the right time, prep some..."Read all 61 reviews
Home Instead Medway has been at the forefront of specialised home care for the elderly and supporting those being cared for and their families for many years. The team support clients in the Medway towns... Read more
Care Provided
"We have been delighted to find Home Instead to help support our mother to continue living independently in her home. The support has..."Read all 169 reviews
Home Instead in Edinburgh helps its clients live well in the comfort of their own homes and to keep visiting the people and places they love. Services include help with all the activities of daily... Read more
Care Provided
"Just have to say how incredibly grateful I am for the care shown t my dad, especially as I was on holiday I would not not have been able to..."Read all 50 reviews
Home Instead Chingford was established in February 2017. Its mission is 'to brighten the lives of seniors, giving them a sense of purpose, wellbeing & self-worth, offering a bespoke home care service... Read more
Care Provided
"The service from Home Instead was Impeccable! The loving care was of a professional team pulling together with enthusiasm and willingness..."Read all 64 reviews
Home Instead provides personalised home care for older people that is dignified, reliable and relationship-led. They firmly believe that everyone is different so they don’t offer a ready-made package... Read more
Care Provided
"I would like to express my sincere thanks to the Home Instead care agency in Bexhill. Over the last couple of years the guidance and..."Read all 52 reviews
Home Instead Bexhill & Hastings is a local, quality home care provider and part of the national, award-winning Home Instead family. They provide support and assistance enabling people to remain at home... Read more
Care Provided
"Our family has been incredibly grateful to Home Instead for the help and care they have provided to our parents (92 and 88) these past few..."Read all 40 reviews
Home Instead is the top-rated OUTSTANDING (May 2023) domiciliary care business in West Lancashire and Chorley, providing care and support service to adults and older people who wish to remain independent... Read more
Care Provided
"The carers from Home Instead are amazing, they treat my Mum and Dad with respect and have gone above and beyond what I expected of them...."Read all 90 reviews
Home Instead Salford and Worsley offers an exemplary service supporting Salford Seniors' in their own homes. Rated 'outstanding' (CQC, October 2017 & October 2023) Home Instead have an ever-growing... Read more
Care Provided
"The team at Home Instead Fife have been awesome over the last 18 months or so in helping look after my aging parents (92 and 93) at their..."Read all 25 reviews
Home Instead East Fife was established in 2021 and provides care at home services across East Fife to adults and in particular older adults. As well as companionship, home help and personal support,... Read more
Care Provided
"In my experience, the care my wife receives is excellent in all respects. The staff are very professional and welcoming. Caring and..."Read all 77 reviews
Home Instead Barnsley is an award-winning home care company, aiming to change the face of ageing in the Barnsley area. They provide a wide range of high quality, home care services available to seniors... Read more
Care Provided
"We have two regular carers who help Mum get washed and dressed in the morning and chat with her. Mum's got middle stage Alzheimers and a..."Read all 15 reviews
Home Instead (West Fife & Kinross) gives people in the local community the care and support they want in the comfort of their own home. Skilled, friendly staff can help people with personal care (such... Read more
Care Provided
"Our mother enjoys her visits from the young lady from Homes Instead. It is so nice to know that she has someone keeping an eye out for..."Read all 53 reviews
Home Instead Shoreham, Petts Wood & Longfield (North West Kent) supports older people to stay independent in their own homes. The care staff (CAREGivers) believe in giving the elderly the most personalised,... Read more
Care Provided
"Home Instead have made my life more comfortable and given me confidence and strength to preserve and improve my quality of life. All the..."Read all 73 reviews
Home Instead (Aylesbury Vale) provides support ranging from companionship and home help to personal care to assist people to remain independent in their homes whilst maintaining a good quality of life.... Read more
Care Provided
"I will be forever grateful for the outstanding care Home Instead has given my parents over the past 2 years. As my father's dementia has..."Read all 63 reviews
Home Instead (Newcastle Upon Tyne) is a rated as a CQC 'Outstanding' Service (January 2021). Providing care that supports the emotional as well as the physical needs of each client. Tailored care supports... Read more
Care Provided
"I've had an extremely positive experience with both the office team and carers who my mother is very fond of and looks forward to her daily..."Read all 56 reviews
Home Instead (Cowbridge, Pontyclun & Pontypridd) strive to bring the kind of care to clients that they would all want for their own family. Tailored care is carried out by suitably trained staff, all... Read more
Care Provided
"I cannot speak highly enough of the care and support given by the whole team (heath care providers, managers and admin staff) to my mother..."Read all 164 reviews
Home Instead Southampton are very proud to have been awarded the rating of Outstanding in the Caring Category (March 2022) by the CQC and you can view the excellent report online or on their website. It... Read more
Care Provided
"My mum 82 came to live with us after leaving her home in Ireland in December 2025. We met with Jo and then eventually Dot and Paula in Feb,..."Read all 94 reviews
Home Instead (Weston-Super-Mare, Burnham on Sea & North Somerset) offers a team of carers who are committed to an ethos of changing the face of ageing. The focus is on a quality and personalised service... Read more
Care Provided
"Fantastic service! Managers listen and support me, particularly helping me reconnect with friends and cooking lovely food. The care..."Read all 57 reviews
Rated as 'Outstanding' by the Care Quality Commission (February 2024), Home Instead South East Northumberland support clients with high-quality home care, tailored to the individual and delivered by compassionate... Read more
Care Provided
"Having only just met Sue, I was immediately aware of her kind and caring nature. She showed my mum respect and gave her time and space to..."Read all 42 reviews
Home Instead (Cuffley, Cheshunt & Harlow) understands that home is where loved ones feel happiest. They passionately believe that age should be celebrated and that everybody should be able to live happily,... Read more
Care Provided
"Contacting Home Instead was one of the best decisions we made when looking for care for my Dad. It's clear that everyone on the team is..."Read all 14 reviews
Home Instead Pocklington & Brough gives people the care and support they need in the comfort of their own home. Trained, compassionate staff help people by offering home care services such as help... Read more
Care Provided
"The Home Instead carers have been wonderful for my father in the last 4 months . Although I speak to him everyday it's lovely to know that..."Read all 64 reviews
Home Instead Central Hampshire is dedicated to delivering compassionate, high-quality home care services in Central Hampshire. The company provides personalised care at home for older adults and their... Read more
Care Provided
"I met my mum's carer Gina this week whilst I'm looking after my mum. Gina has been great with my mum- she is really hardworking and very..."Read all 81 reviews
Home Instead (Ilkley, Skipton and Settle) offers a flexible range of non-medical care for older people, with all care personalised to suit the needs of the individual. Help with a wide range of domestic... Read more
Care Provided
"Your provision of care/support is excellent, and communication is consistently reliable and accommodating. You have been a great source..."Read all 89 reviews
Established in 2010 and rated as 'Outstanding' by the Care Quality Commission (CQC) (January 2017), Home Instead Epsom & Mole Valley is a family owned, award-winning company providing companionship led... Read more
Care Provided
"All the Home Instead staff provided excellent care and were endlessly patient with my mother-in-law and helped her enormously during her..."Read all 114 reviews
Home Instead Southport & Formby services include companionship, home help, personal care, meal preparation, accompanying clients to appointments, post-hospital care and medication reminders. Assistance... Read more
Care Provided
"Home Instead have been providing morning and evening care for our Mum for several months now and it has given us a great deal of peace of..."Read all 44 reviews
Home Instead (Tamworth and Lichfield) aims to change the face of ageing by providing a non-medical care service of exceptional quality for people to stay independent within their own home for as long... Read more
Care Provided
"The carer from Home Instead is friendly and professional, and she has a pleasant and happy nature. She quickly developed a positive rapport..."Read all 104 reviews
Home Instead (Wembley) provides home care services for older age adults to help them remain independent in their own homes. Home Instead provides that precious gift of freedom, enabling people to... Read more
Care Provided
"Home Instead have now been supporting my mother to stay in her own home for nearly 2 years. The Care Pros in her team are patient,..."Read all 40 reviews
Home Instead (Swindon & Vale of White Horse) rated 'outstanding' by CQC May 2019, provide real relationship-based non-medical care to older people at home. From companionship to home help to personal... Read more
Care Provided
"A excellent well considered care plan was put in place. Delighted with the first class service and support provided. Its so reassuring..."Read all 79 reviews
Home Instead in Glasgow South is a leading private home care agency based in the Southside of Glasgow. Home Instead covers South Glasgow, East Renfrewshire and part of South Lanarkshire. This includes... Read more
Care ProvidedOther Home Care Provider Groups you may be interested in:
Home Instead has a Group Review Score of 9.5 (9.51) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Home Instead must have a Review Score.
My mum's carers allow her to live in her home. She gets very good care. Her carer is always doing her upmost to help mum on a daily basis. If there are any issues I am notified. I don't live near my mum so I have complete confidence in her carers who do a marvellous job, that helps me immensely. Mum is kept comfortable and helped with all her needs. I have nothing but praise for the staff who go above and beyond. The house is also left tidy. 5 stars. The carers are all kind and caring. Thank you.
They provide a highly professional and reliable service. They are friendly and always kind and respectful. Communication is excellent, especially the online visit report giving us reassurance. They make a real difference and provide outstanding quality of care every day. The office is excellent in keeping the family updated with changes and concerns.
Our experience with Home Instead has only been positive. A rota of carers visit my mother morning and evening, along with a couple of social visits each week. All the carers are kind and thoughtful and my mum looks forward to seeing them everyday,
Additionally, we have been very impressed with the proactivity from the carers and the office staff. They often come up with helpful suggestions of how to improve my mum's quality of life.
I would be very happy to recommend HomeInstead to anyone looking for support for their elderly family members.
It is lovely to know that your mum looks forward to seeing her Care Professionals each day, and that the support provided is making a difference to her...
HI has provided excellent care for my very elderly mother for over a year now. Initially this was 1 daily personal care visit to her in her own home, increasing to 4 daily visits. All HI carers were/are excellent, kind, efficient and very reliable (only a very few visits started later than planned, due to unforeseen problems such as road closures, and then the maximum delay was 15 mins). The organisation has been great too, reacting quickly to increase visits as needed. It helped my mother that there was continuity with personnel - while there were c20 carers involved overall, many visited long term and frequently. After over a year of my mother having care in her home, she moved into residential care by choice, where facilities and infrastructure (including an en suite wet room) were better suited to her needs than could be provided in her home. HI was very helpful in the transition and continues to provide valued care via a weekly companionship visit to my mother in her care home.
It is a sad moment as life gets more difficult, and care needs increase, but the most important thing as a care company is to stay one step ahead of any decline to ensure your 'loved one' is safe. We always say that we 'try to know', before the client themselves know that they need more care, and...
Generally the care from Hime Instead has been great. There have been a few times when things haven't quite worked out with certain care pros, but these were dealt with by.the managers.
All the staff from Home Instead are really helpful and on hand to talk to if I need to. I get on really well with everyone and have a good relationship with the team.
Thank you very much for taking the time to review our service. We have very much valued supporting you to enable you to live a full and empowered life, accessing the community and engaging in activities that bring you joy. Both our Hourly and Live-in Care Professionals enjoy spending time with...
Very pleasant and helpful.
Thankyou!
The team at Home Instead Fife have been awesome over the last 18 months or so in helping look after my aging parents (92 and 93) at their retirement flat in St Andrews, especially now that my Mother is losing her mental faculties and my Father his mobility. It is their heartfelt desire they remain together in their own home for as long as is possible, and the current two visits a day by the kind and patient Home Instead team have been key to allowing this to happen safely. As myself and my sister live some distance away it is very helpful to see on the App the summaries uploaded swiftly after each visit - giving us the confidence that my parents are well looked after and allowing us to better plan our visits and support.
They also provide support with nail care which is very helpful.
It is reassuring to know that my mother is having companionship twice a day and that her welfare is being taken care off while we are away. She enjoyed the visits especially the conversations and on occasion the opportunity be accompanied out to the garden (which she enjoyed enormously). Mother is looking forward to her visits in September.
Thankyou so much for your lovely review it was our pleasure to attend Mums visits while you were away. The care pros thoroughly enjoyed their chats with Mum as well. If we can help in any way before September please let us know. Off to share this lovely review with the care team.
Home Instead looked after my mum from Feb 2025 until Feb 2026. It ment that she could stay at home until her last month. Staying in her own home was exactly what mum wanted. Home Instead carers enabled this. The carers went above and beyond for her. Nothing was too much trouble. She developed close relationships with many of the carers. They dealt with many personal problems with professionalism and sensitivity. This made her feel she could trust them. I cannot recommend Home Instead more highly.
Thank you for taking the time to do a review - the team all speak so fondly of your mum and have such lovely memories; it was an honour to support her and help her stay at home - she will be missed.
A big thank you to all the carers and office staff.
Companionship, a familiar routine and taking the time to listen are all important parts of the support we provide. We will share your kind thanks with our Care Professionals and office team.
The office staff and the carers where all very approachable and I was very happy with the standards provided
I have peace of mind knowing my mother is being well cared for.
Highly recommended!
Mum has formed a lovely bond with her carers; they know her so well, any health issues are identified and acted upon quickly for the best outcome. Communication is excellent and we feel fully supported as a family.
It was lovely to see how much care and attention was given to my friend, it was like they really understood her individual and personal needs. I know this made a huge difference to how settled and well she was able to feel. Thank you.
A excellent well considered care plan was put in place. Delighted with the first class service and support provided. Its so reassuring knowing that mum will have good care whilst in the home environment
We asked Home Instead to provide us with a 'live in carer' when my 93 year old father came out of hospital following a 3 week stay. Prior to going into hospital he could look after himself and walk up to a km, however during his time in hospital, he was not allowed to walk and consequently he had lost much of his strength and mobility and we were keen to get this back to improve the quality of his life and prevent falls. We looked at care homes but they did not offer any rehabilitation so we opted for a 'live in carer' who did an excellent job in encouraging him to exercise, assisting him on walks out of his house and helping him care for himself again. Importantly he enjoyed their company and was happy with them in his home. After three weeks his mobility and quality of life had improved. This would probably not of happened if he had gone into residential care. Because of this he still lives in his own house with Home Instead carers providing twice a day to support, he is enjoying li
Thank you so much for sharing your experience. We are delighted to hear about your father's progress following his time in hospital and that the live-in care supported him to rebuild his strength, confidence and independence. Helping our clients maintain and improve their quality of life at home...
All the csrers are very kind, helpful and very supportive. I can't fault the service at all. They do lots of jos in the house and also help me by picking up my medication and coming to the shop with me.
Thank you for your kind review. We are pleased to hear that you have found our Care Professionals to be kind, helpful and supportive.
There are no news items for Home Instead.
Average costs for home care provided by Home Instead by care type provided. The fees are calculated using the starting hourly rate for Visiting Care and starting weekly rate for Live-in Care (if applicable) provided by Home Instead, based on 137 out of their 243 locations.
| Type of Care Provided | Average Weekly Cost |
|---|---|
| Visiting Care (hourly) | £34.74 |
| Live-in Care (weekly) | £1,642 |
Keep in mind that fees can vary between providers and factors such as specific needs and individual requirements can affect costs. For more information on domiciliary care fees across the UK and advice on how to pay, see our home care guide.
Keep in mind that fees can vary between providers and factors such as specific needs and individual requirements can affect costs. For more information on domiciliary care fees across the UK and advice on how to pay, see our home care guide.
Home Instead own 243 Agencies.
Home Instead (Exeter & East Devon), Home Instead (North Oxfordshire) & Home Instead (Wandsworth, Lambeth & Dulwich) have the highest review score.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Home Instead to verify any information. View our terms and conditions. Home Instead has a Basic Service - more info.
