"I cannot speak highly enough of the care my mum has received from this home care provider. Living with Alzheimer's can be incredibly…"
Read all 95 reviews
Care at home can be a daunting thing to search for and to experience. Home Instead North Oxfordshire's aim is to improve the lives of clients and their families. With 10 years' experience, an ... Read more
"Care provided for my father has been excellent, going above and beyond when he got admitted to hospital and a stroke unit they visited even…"
Read all 71 reviews
Home Instead (North Sheffield) strives for a friendly and affordable service that offers companionship, personal care, respite care, 24 hour care, specialist Dementia care and home help services; ... Read more
"I cannot stress enough how wonderful Home Instead have been and the reassurance they brought to my mum and our family. After sadly…"
Read all 78 reviews
Visiting Care from
£36
/ hour
Live-in Care from
£1,900
/ week
Home Instead North Herts were rated outstanding by CQC in September 2019, an additional assessment was made in 2022 and they continue to remain Outstanding.
Un-rushed Visits - Non-uniformed staff ... Read more
"Home instead provides an excellent service. It is professionally run and the communication between them and us is faultless. The carers…"
Read all 155 reviews
As of June 2024, the company is the only CQC rated 'Outstanding' home care agency located in the borough of Bromley (rating achieved in March 2018). The team provides care at home, both hourly ... Read more
"Home Instead gives fantastic support to my mother by providing excellent levels of care. Additionally I feel very well supported by the…"
Read all 119 reviews
Home Instead Cleveland provides the very best care at home services for adults and older people who wish to remain happily, safely and independently in their own homes.
Caregivers are specially ... Read more
"We are so happy we chose Home Instead for our Dad. He was really reluctant initially to have care visits but now really appreciates the…"
Read all 84 reviews
Visiting Care from
£32
/ hour
Live-in Care from
£1,750
/ week
Home Instead South Lakes provides personalised, non-medical care to help clients maintain their independence and quality of life.
Care Professionals receive award-winning training and are ... Read more
"My mam and dad were struggling and reluctant to let strangers into their home. Home Instead was the best choice I have ever made, They were…"
Read all 73 reviews
Home Instead Durham is highly-regarded in the community for high quality, award-winning and bespoke home care, supporting an independent and fulfilling lifestyle delivered through their unique and ... Read more
"The Home Instead team have been brilliant with the care package delivery and reacting to urgent care needs. This has included managing to…"
Read all 47 reviews
Visiting Care from
£39.90
/ hour
Live-in Care from
£285
/ week
Home Instead South Ayrshire and Kilmarnock is a local award-winning private home care agency based in Ayr.
This office covers the main localities in South Ayrshire and East Ayrshire including Ayr, ... Read more
"We've had carers from Home Instead for a couple of years now and have found the service provided to be excellent. The regular carers for…"
Read all 125 reviews
Home Instead (Peterborough Oundle & The Deepings) are the local elderly care experts in Peterborough.
It is a family run organisation with 70+ years of care experience under one roof. To them, ... Read more
"My mum has received excellent care from Home Instead. They really care. All the care pros go the extra mile and their attention to detail…"
Read all 61 reviews
Visiting Care from
£31
/ hour
Live-in Care from
£1,715
/ week
If you want to stay living comfortably at home, Home Instead Dartford can help you make that choice an informed one.
Your home is where you feel the most comfortable and the happiest. It’s the ... Read more
"Very efficient and understanding of personal care and emotional needs. Very good at promoting a safe independence at home. The Team have…"
Read all 49 reviews
Visiting Care from
£33.50
/ hour
Home Instead Isle of Wight is a family-owned local home care provider, which is part of the Home Instead network. Home Instead became the first care provider to receive the Queen's Award for ... Read more
"There is a very friendly atmosphere at Home Instead. My husband loves the lunch and entertainment they provide on the last Thursday in the…"
Read all 84 reviews
Visiting Care from
£36
/ hour
Live-in Care from
£1,820
/ week
Home Instead is a business, based in Renfrewshire. The company was established in January 2018 and has the ambition to provide excellent support at home for the older generation and to build the name ... Read more
"My mum has received support from you since October 2025 and this is helping her stay in her own home which is where she wants to be. The…"
Read all 78 reviews
Home Instead (Southend-On-Sea) is a service that is passionate about achieving quality care for older people, with an ethos that is based around achieving dignity and independent living for each ... Read more
"Just have to say how incredibly grateful I am for the care shown t my dad, especially as I was on holiday I would not not have been able to…"
Read all 50 reviews
Visiting Care from
£36
/ hour
Home Instead Chingford was established in February 2017.
Its mission is 'to brighten the lives of seniors, giving them a sense of purpose, wellbeing & self-worth, offering a bespoke home care ... Read more
"The service from Home Instead was Impeccable! The loving care was of a professional team pulling together with enthusiasm and willingness…"
Read all 64 reviews
Visiting Care from
£37
/ hour
Live-in Care from
£1,800
/ week
Home Instead provides personalised home care for older people that is dignified, reliable and relationship-led. They firmly believe that everyone is different so they don’t offer a ready-made package ... Read more
"Home Instead have been absolutely excellent in supporting my mum. They are incredibly organised, wonderfully caring, and consistently go…"
Read all 49 reviews
Based in South Lanarkshire, Home Instead offers home care services to people living in the local community. With a focus on enabling people to maintain their independence and continue living at home, ... Read more
"Our family has been incredibly grateful to Home Instead for the help and care they have provided to our parents (92 and 88) these past few…"
Read all 40 reviews
Home Instead is the top-rated OUTSTANDING (May 2023) domiciliary care business in West Lancashire and Chorley, providing care and support service to adults and older people who wish to remain ... Read more
"As my Mum's dementia got worse, my sister and I felt it would be good to get her some help in the home. She was reticent at first, but the…"
Read all 67 reviews
Visiting Care from
£37.50
/ hour
Live-in Care from
£1,850
/ week
Home Instead Tavistock and Tamar Valley is rated Outstanding by the CQC (February 2020), a rating earned by less than 3% of all UK home care providers.
The provider delivers the highest quality ... Read more
Care Provided
Visiting Care
Live-in Care
Dementia
Home Instead (Swansea)
Home Instead Swansea, Unit 1, Kingsway Industrial Estate, Fforestfach, Swansea SA5 4DL
"I live about 3 hours away from my mum and have been getting increasingly concerned about her living alone. She has good church friends who…"
Read all 165 reviews
Visiting Care from
£30
/ hour
Live-in Care from
£1,850
/ week
Home Instead Swansea is committed to delivering outstanding home care services designed to meet the unique needs of each individual across Swansea and West Wales (Carmarthenshire). Based in Swansea, ... Read more
"The first thing to say is how wonderful the carers are. There has never been a sharp word, and for example, food is very carefully prepared…"
Read all 101 reviews
If you’re looking for trusted, high-quality home care in Wandsworth, you are in safe hands.
Home Instead Wandsworth is proud to be rated ‘Outstanding’ by the CQC (November 2019) - placing it among ... Read more
"The Group Registered Manager is absolutely amazing. She excels at combining consummate professionalism with extraordinary empathy and…"
Read all 62 reviews
Visiting Care from
£38
/ hour
Live-in Care from
£1,850
/ week
Home Instead Medway has been at the forefront of specialised home care for the elderly and supporting those being cared for and their families for many years. The team support clients in the Medway ... Read more
"Home Instead have been providing excellent care for my mother in law for many years and she is very happy with her team of professional…"
Read all 127 reviews
Visiting Care from
£37.50
/ hour
Live-in Care from
£1,800
/ week
Home Instead (Luton & Central Beds) provide an extensive range of caring skills in the home, supporting older and vulnerable people to remain comfortable, secure and independent. Ideal for older ... Read more
"In the final weeks of her life, my wife received wonderful care. All the carers were absolutely superb. They arrived on time, were gentle,…"
Read all 63 reviews
Home Instead (Newcastle Upon Tyne), Jan 2021 and March 2018 CQC 'Outstanding', provides care that supports the emotional as well as the physical needs of each client. Tailored care supports a quality ... Read more
"I would like to express my sincere thanks to the Home Instead care agency in Bexhill. Over the last couple of years the guidance and…"
Read all 52 reviews
Home Instead Bexhill & Hastings is a local, quality home care provider and part of the national, award-winning Home Instead family. They provide support and assistance enabling people to remain at ... Read more
"Exceptional! Outstanding! First class! Just some of the superlatives to describe Home Instead's service & support, and in particular the…"
Read all 39 reviews
Visiting Care from
£34.65
/ hour
Live-in Care from
£1,659
/ week
Home Instead Sutton, established in 2009, is the first elderly care company dedicated to serving the older people of the London borough of Sutton, that has been recognised as Outstanding by the CQC ... Read more
"A very big thank you to all of the carers that formed a very caring and dedicated team of special people who looked after mum when she was…"
Read all 43 reviews
Visiting Care from
£35
/ hour
Home Instead (Knowsley and Liverpool East) aims to provide high quality care to people in their own homes.
The care team is recruited and personally trained by the manager, who then matches care ... Read more
"I am absolutely delighted with the care provided to my family member by Home Instead. His carer is friendly and thoughtful and has made the…"
Read all 166 reviews
Visiting Care from
£36
/ hour
Live-in Care from
£1,800
/ week
Home Instead in Edinburgh helps its clients live well in the comfort of their own homes and to keep visiting the people and places they love.
Services include help with all the activities of daily ... Read more
"This wonderful team of care workers helped me on a very difficult journey with my mother. Starting with an injury where we thought she…"
Read all 132 reviews
Visiting Care from
£38
/ hour
Live-in Care from
£1,900
/ week
All of Home Instead's employed Care Professionals understand how important person-centred, dependable support is when caring for a loved one and regards it as a special privilege to look after people ... Read more
"Very happy with all aspects of the service provided, from initial contact in Jan 2026 through to current day, in my experience they have…"
Read all 130 reviews
Visiting Care from
£38
/ hour
Live-in Care from
£1,995
/ week
Discover a world of compassionate and tailored home care with Home Instead in Milton Keynes. Exceptional companionship-led services empower individuals in need, enabling them to thrive happily and ... Read more
"We have had some very nice carers from HomeInstead who have looked after my mum and helped her. The office team have been very good as…"
Read all 39 reviews
Since 2007, Home Instead Northwich has provided high-quality home care across Northwich, Knutsford, Winsford, Holmes Chapel, and surrounding areas.
Offering bespoke in-home care, services are ... Read more
"In my experience, the care my wife receives is excellent in all respects. The staff are very professional and welcoming. Caring and…"
Read all 77 reviews
Home Instead Barnsley is an award-winning home care company, aiming to change the face of ageing in the Barnsley area. They provide a wide range of high quality, home care services available to ... Read more
"I am so impressed with this company but especially with the service we have received from their Boldmere Regional Care Manager Lisa. She is…"
Read all 45 reviews
Visiting Care from
£30
/ hour
Live-in Care from
£1,500
/ week
Home Instead (Sutton Coldfield) supports the ageing population with care needs to remain independent in their own homes for as long as possible.
Home is where you made those lifelong memories and ... Read more
"Homestead took time to match the perfect carer for Mum. Excellent service every time - professional, kind and reliable. Visits are not…"
Read all 43 reviews
Visiting Care from
£38.50
/ hour
Live-in Care from
£1,800
/ week
Home Instead (Tamworth and Lichfield) aims to change the face of ageing by providing a non-medical care service of exceptional quality for people to stay independent within their own home for as long ... Read more
"Having only just met Sue, I was immediately aware of her kind and caring nature. She showed my mum respect and gave her time and space to…"
Read all 42 reviews
Visiting Care from
£29.50
/ hour
Home Instead (Cuffley, Cheshunt & Harlow) understands that home is where loved ones feel happiest. They passionately believe that age should be celebrated and that everybody should be able to live ... Read more
"Over the past seven years, Home Instead supported by father brilliantly. We started slowly because dad didn't think he was ready for too…"
Read all 55 reviews
Home Instead (Cowbridge, Pontyclun & Pontypridd) strive to bring the kind of care to clients that they would all want for their own family.
Tailored care is carried out by suitably trained staff, ... Read more
"Changing dad's morning care to Home Instead has been a game-changer. Being a sufferer from dementia, routine is a key thing. Knowing that…"
Read all 86 reviews
Visiting Care from
£38
/ hour
Live-in Care from
£1,800
/ week
Home Instead Wetherby, North Leeds and Horsforth offer tailor-made home care and specialist dementia support to people living in their own homes.
Services including companionship, home help, ... Read more
"My Dad needed a new care company at short notice and one that could provide 2 carers per visit. Home Instead were helpful and professional…"
Read all 68 reviews
Visiting Care from
£33
/ hour
Live-in Care from
£1,750
/ week
Home Instead (Aylesbury Vale) provides support ranging from companionship and home help to personal care to assist people to remain independent in their homes whilst maintaining a good quality of ... Read more
"Carers looked after my sister for nearly 2 years, at first for 2 hours, 3 days a week, then daily for 4 hours. They got to know her well…"
Read all 67 reviews
Premium Home Care Services: Compassion, Quality, and Excellence
Home Instead (Camden) specialise in delivering exceptional in-home care tailored to the unique needs of every client. From personal ... Read more
"Our mother enjoys her visits from the young lady from Homes Instead.
It is so nice to know that she has someone keeping an eye out for…"
Read all 53 reviews
Home Instead Shoreham, Petts Wood & Longfield (North West Kent) supports older people to stay independent in their own homes.
The care staff (CAREGivers) believe in giving the elderly the most ... Read more
"The Home Instead carers have been wonderful for my father in the last 4 months . Although I speak to him everyday it's lovely to know that…"
Read all 64 reviews
Home Instead Central Hampshire is dedicated to delivering compassionate, high-quality home care services in Central Hampshire. The company provides personalised care at home for older adults and ... Read more
"As a family, we can't thank Home Instead enough for the wonderful care you gave to our aunt. You enabled her to fulfil her wish to remain…"
Read all 112 reviews
Visiting Care from
£37
/ hour
Home Instead Southport & Formby services include companionship, home help, personal care, meal preparation, accompanying clients to appointments, post-hospital care and medication reminders. ... Read more
"I have been using the services of Home Instead Bury St Edmunds for almost six months to care for my parents.
I was instantly impressed…"
Read all 23 reviews
Visiting Care from
£34
/ hour
Live-in Care from
£1,600
/ week
Covering Bury St Edmunds, Diss and Stowmarket and towns across West Suffolk, Home Instead, Bury St Edmunds provides quality home care services allowing clients to continue living independently in ... Read more
"The carers at Home Instead are excellent. They have been really good with both mum and dad. Dad has alzheimers and vascular dementia and…"
Read all 88 reviews
Visiting Care from
£37
/ hour
Home Instead Salford and Worsley offers an exemplary service supporting Salford Seniors' in their own homes.
Rated 'outstanding' (CQC, October 2017 & October 2023) Home Instead have an ... Read more
"Both our CAREGiver and their Office Support have far exceeded our expectations when providing for my wife's care. Their interest in my…"
Read all 80 reviews
Visiting Care from
£38
/ hour
Live-in Care from
£1,800
/ week
Home Instead (Ilkley, Skipton and Settle) offers a flexible range of non-medical care for older people, with all care personalised to suit the needs of the individual.
Help with a wide range of ... Read more
"Home Instead in Hereford have been brilliant - not only in the excellent care they are giving my mum, but also in how they have advocated…"
Read all 38 reviews
Visiting Care from
£33.45
/ hour
Live-in Care from
£1,799
/ week
Home Instead Hereford is part of the national Home Instead office group, which has over 265 offices nationally, with nearly 40% rated Outstanding by the CQC, compared to a sector average of just 5%. ... Read more
"Home Instead staff has always been very kind and supportive to my mother and there has always been a big effort to help around the house.…"
Read all 46 reviews
Home Instead in Croydon provides home care for older people in the Croydon and Dulwich area.
The home care provider offers personal care services, such as assistance with bathing, dressing and ... Read more
"HomeInstead have been an absolute God send for my Father and myself. The standard of care is exceptional and the support is genuine as they…"
Read all 68 reviews
Visiting Care from
£37
/ hour
Live-in Care from
£1,800
/ week
Home Instead (Cardiff) supports a wide range of personal needs, helping older and vulnerable adults to remain in the comfort of their own homes. All care delivery is person-centred, with the company ... Read more
"My Mum has been using Homeinstead for 5 years and they have been excellent. Sadly she has had to stop using them because of reaching the…"
Read all 86 reviews
Home Instead Fareham and Gosport is rated as outstanding by CQC (Sept 2019).
They provide quality home care to clients in Fareham, Gosport, Lee on Solent, Stubbington, Portchester, Titchfield, ... Read more
"Your provision of care/support is excellent, and communication is consistently reliable and accommodating.
You have been a great source…"
Read all 89 reviews
Visiting Care from
£34.65
/ hour
Live-in Care from
£1,659
/ week
Established in 2010 and rated as 'Outstanding' by the Care Quality Commission (CQC) (January 2017), Home Instead Epsom & Mole Valley is a family owned, award-winning company providing companionship ... Read more
"We would like to say a big thank you to all the staff at Home Instead.
The level of care, support,advice and compassionate we received…"
Read all 51 reviews
Home Instead (Chesterfield) was established in 2011 and is rated 'Outstanding' by the Care Quality Commission (June 2019).
Home Instead (Chesterfield) is dedicated to providing high quality ... Read more
Home Instead has a Group Review Score of 9.5 (9.527) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Home Instead must have a Review Score.
from S S (Daughter of Client) published on 15 April 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
We have found home instead so super friendly and helpful. The 2 carers that have been allocated to care for my Mother are really lovely and balance being both a great help in practical terms but also offering warm company to both my Mother and Father. It is such a comfort to know they go in to help.
from L K (Daughter of Client) published on 15 April 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
So far found this company is providing a professional and personal service. Focus on meeting individual personal needs and requests.
Informative and inclusive with timely feedback following each home visit via an easy to navigate app.
The family feel comfortable and assured that the level of
service meets our current needs and if there were changes to the level of care required or concerns these would be discussed in a timely fashion.
Reply from Sandra Salvona, Head of Business Growth at Home Instead (West Fife & Kinross)We always strive to ensure that our care is tailored specifically for each of our clients, so its good to hear that even at this early stage, this has been your experience. Thank you for your reveiw and for trusting us with the care of your loved one
from H R (Friend of Client) published on 15 April 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Easily organised rest bite Care for elderly friend to enable daily visits whilst I was on holiday for 2 weeks. This ensured someone visited each day offered hot drink, food and company for an hour each day.
We decided to continue this several days,a week, to support ongoing care needs.
All staff very
caring and respectful of my friends needs.
Reply from Sandra Salvona, Head of Business Growth at Home Instead (West Fife & Kinross)Great to hear the service went so well for both of you and that your friend continue to benefit going forward. Many thanks for your kind words which I will pass on to the Inverkeithing Team
from Douglas M (Son of Client) published on 15 April 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
My dad receives care twice a week, and I am genuinely delighted with the service. He enjoys attending and gets exactly what he needs. The care team demonstrates real compassion and commitment. What has impressed me most is how they have adapted to his evolving needs. Rather than maintaining a fixed
approach, they have genuinely responded to feedback and service preferences, adjusting their delivery accordingly. This flexibility shows they are genuinely listening and invested in providing the right support. I feel confident that my dad is in capable, caring hands.
Reply from Sandra Salvona, Head of Business Growth at Home Instead (West Fife & Kinross)Thank you so much for your kind words. Our Care Plans are always viewed as live documents which are amended and added to as much as is appropriate, so its great to hear that this is proving to be so effective for your Dad As always, I will ensure your Dad's Care Professionals are made aware of your comments as we love to pass on congratulations to them
from L H (Daughter of Client) published on 15 April 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Home Instead continually strive to go over and above to help their clients. I can see such a difference with my mum.
The care and attention is second to none and treat my mum with the dignity she deserves. Thank you and well done.
Reply from Sandra Salvona, Business Development Manager at Home Instead (West Fife & Kinross)Thank you so much for taking the time to review our WEst Fife service. Its so encouragin to ehar tht your Mum has benefitted so much from the support she is receiving. We will be sure to pass on your comments to her Care Professionals as it alwasy means so much to them when they are recognised for what they do.
from M W (Son of Client) published on 15 April 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
The Home Instead team have been kind and caring and full of support for my Dad. Change is difficult for him, but both the fabulous carer and the support/leadership team have gone the extra mile to help Dad and have kept in close contact with me. As I am not living locally, the whole team have stepped
in to provide companionship and support in between the visits that we can make, allowing him to remain safely in his own home.
Reply from Martin Waite, Owner at Home Instead (Bradford & West Leeds)Hi M, I am really grateful to read your comments on how we have integrated our care to help not only your dad but also the rest of the family navigate those unavoidable in-between periods when you don't live locally. Thank you so much for leaving a review and allowing your comments help others to differentiate between different care providers. Thanks again.
from Steve C (Client) published on 15 April 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
I have been a client of Home Instead for three years now. I experienced a bleed on the brain ten years ago which resulted in an inability to use my left arm and hand as well as limited mobility. Consequently, I require assistance with washing, dressing, preparing food and taking medication. I have
been very happy with the service provided by Home Instead which put together a detailed and flexible care plan which is constantly updated to adapt to any changing circumstances, and which is sensitive to both my dignity and needs. They provided me with a regular carer who is highly skilled and who has always treated me, despite my ever changing moods with respect, humour, and understanding. When she takes her holidays, Home Instead have always ensured that I meet her substitute beforehand in order to reduce any potential anxiety. The company also responds very quickly to any queries and concerns. I therefore have no hesitation in recommending this highly professional care service to others.
Reply from Martin Waite, Owner at Home Instead (Bradford & West Leeds)Steve. Many thanks for your comments and for taking the trouble to review our service. I can't believe that it is now three years since we started visiting you, and I am delighted that we have been able to maintain your regular carer throughout that period and further cement the relationship. Personally, I am grateful for your detailed summary of your situation in terms of why you need some assistance and also your confirmation of how our services have fitted in so well for you... I think that really helps others identify why we are different from many providers. I know you had previously had a poorer experience from a different service, so I'm very proud that you've found that very different with us and that we have been able to maintain the level of service that you were promised at the start with us.
from L S (Daughter of Client) published on 15 April 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Home Instead could not have been more helpful, friendly and reliable. I would highly reccomend them. They were always kind, caring and considerate towards my mother. It was a great piece of mind having Home Instead looking after mother as she doesn't have any family near her to help, so they were our
eyes and ears as well.
Reply from Romesh Dharmasingham, Director at Home Instead (Warminster and West Wiltshire)Thank you so much for your review. Our team will be very happy to hear that their efforts were appreciated and helped you gain a peace of mind also. Best wishes.
from Bruce J (Husband of Client) published on 14 April 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
We have been with home instead for 4 months and have found them to have good organisation from CEO downwards. There carers are excellent - 6 stars - and nothing is to small for them to tackle . Would recommend to interested parties . The Christmas's party was happy occasion and the valentines even went
from Laura J (Daughter of Client) published on 13 April 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
The Group Registered Manager is absolutely amazing. She excels at combining consummate professionalism with extraordinary empathy and insight for both patient and relative support, a very rare skill. Her speedy efficiency and effectiveness are a joy to see.
This ethos is totally embedded in the exceptional
team. They are all dedicated and innovative in their care approach.
This is a premium care provider who go beyond the extra mile. I never imagined such a team existed until now.
Thank you
from Gina H (Daughter of Client) published on 13 April 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Over the past seven years, Home Instead supported by father brilliantly. We started slowly because dad didn't think he was ready for too much help, and the team handled that transition with real care and patience. Over time, as dads needs became more complex they provided a consistent team who provided
near-on wrap around care for Dad. They didn't just support my dad - they supported all the family, and genuinely felt like part of our family. The carers worked really well as a team: kind, generous, and thoughtful, taking the time to properly get to know my dad and us all. It was all managed superbly by Jen, who kept us informed and consistently went the extra mile. Due to the excellent Home Instead team, we were able to keep dad at home throughout his latter years - which is what he already.
from Jo F (Daughter of Client) published on 13 April 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Jen Wright and her team cared for my father for over 7 years and gave him kindness, help and dignity every step of his journey. The whole team are top - notch; reliable, kind and flexible. They went the extra mile for my father as he faced a very difficult illness, always in a highly personalised and
professional way. We are incredibly grateful to Jen and her team for showing us what the best of the care profession looks like. We highly recommend them.
from Jenny S (Daughter of Client) published on 13 April 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
We are so happy we chose Home Instead for our Dad. He was really reluctant initially to have care visits but now really appreciates the opportunities these give him, e.g. to go out on short walks or visit a cafe. All our Dad's carers are fantastic (though naturally he has his favourites) and we are
so impressed by the dedication and compassion of the whole team.
Reply from Rachel Sanders, Operations Manager at Home Instead South LakesThank you so much for your kind words.
We completely understand how difficult it can be to accept care at first, so it's wonderful to hear that your Dad is now enjoying the visits and the little outings like walks and trips to the caf. That's exactly what we hope to achieve; supporting independence while bringing a bit of joy to each day.
We will share your lovely feedback with the team, who will be so pleased to hear how much they are appreciated.
Thank you again for trusting us with your Dad's care. Its a privilege to support him.
from Harry M (Nephew of Client) published on 13 April 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
The Home Instead team have been brilliant with the care package delivery and reacting to urgent care needs. This has included managing to arrange care at very short notice on occasions.
The care team also keep me fully briefed on developments or care concerns. I would have no hesitation in recommending
Home Instead for care provision.
Reply from Kirsty MacPherson, Service Lead at Home Instead (South Ayrshire and Kilmarnock)Thankyou so much for your review. It has been no problem at all to us arranging care you needed for your Uncle and also at short notice. Happy to help. Glad Uncle is getting on so well with the care professionals who visit him.
from M M (Son of Client) published on 13 April 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Home Instead in Hereford have been brilliant - not only in the excellent care they are giving my mum, but also in how they have advocated for her and supported our family.
The first two weeks after my mum was discharged from hospital were extremely worrying and exhausting, and Natalie at Home Instead
guided me through every step with reassurance and professionalism.
Even over the weekend, before any formal care had started and our family were providing 24/7 support, Home Instead Hereford were there for us. They kept me grounded and then pulled out all the stops to make sure Mum had the care plan she desperately needed.
I cannot recommend Home Instead Hereford highly enough - their compassion, reliability, and commitment have made an enormous difference to my mum's recovery and to our family's peace of mind.
Reply from Andrew Wood, Director & Owner at Home Instead (Hereford)Thank you so much for this feedback and talking about the attentive care we work hard to provide. Some of us know through our own ageing parents that ensuring their safe care is a top priority, not only for them but also providing peace of mind for the family, especially when they live at a distance, as we know you do. We also saw how discharges from hospital can be somewhat disjointed, to say the least, and we try to offer reassurance when so much is changing at once, taking that burden of unfamiliar planning away from families, whilst still involving them.
from S W (Client) published on 13 April 2026
Submitted via Website • Report
Overall Experience4.0 out of 5
I have been with Home Instead for a long time now. They understand the importance of continuity of personalities and do their best to achieve this. The carers are always willing to undertake any task required.
Reply from Nikki Ellis, Registered Manager at Home Instead (Dorchester)Thank you so much for your kind words and for taking the time to share your experience.
It has been an absolute pleasure to support you over the years, and we truly value the trust you have placed in us since the very beginning. Continuity and building meaningful relationships are so important to us, so it's wonderful to hear that this has made a positive difference to your experience.
Our Care Professionals will be delighted to know their willingness and support are appreciated - we are incredibly proud of the dedication and compassion they show every day.
As always, we are here for you and look forward to continuing to support you.
from Shirley H (Wife of Client) published on 13 April 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
The carers are very helpful and considerate, nothing too much trouble, and help my husband to help in any small way possible. He is then ready to make the most of the day, feeling fresh and comfortable, making my day so much more enjoyable.
Reply from Karen Robinson, Registered Manager at Home Instead (Kidderminster)Thank you for your feedback. We're pleased to hear that the support is helping your husband feel comfortable and ready for the day, and that it's having a positive impact for you too. It's great to know our Care Professionals are being helpful and considerate in their approach.
from M H (Son of Client) published on 13 April 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
HomeInstead have been an absolute God send for my Father and myself. The standard of care is exceptional and the support is genuine as they really care for my Father and go above and beyond to look after him. The understand his needs and always put his wellbeing first and foremost. They have provided
myself with advice and I have the peace of mind to know my Father is looked after as I live 250 miles away. Thank you all so much
Reply from Philip Batchelor, Owner at Home Instead (Cardiff)It's such a pleasure to support your father and we are delighted that you feel such peace of mind, particularly as you do not live nearby. Thanks so much for this review, we appreciate it.
from Linda F (Wife of Client) published on 10 April 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
The first thing to say is how wonderful the carers are. There has never been a sharp word, and for example, food is very carefully prepared and served.
Home Instead are supportive, and staff wonderful and caring.
from E C (Client) published on 10 April 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Home Care has a great team of care professionals. I was very impressed with their punctuality even when dealing with multiple road works and deviations, and the way in which they looked for extra tasks to do after helping with my personal care. They were always cheerful, caring and determined to make
my life easier .
Reply from Marian Catana, Owner & Managing Director at Home Instead (West Exeter & Teignbridge)Thank you so much for your kind words. We love being able to support as much as possible.
Costs for home care providers owned by Home Instead
Average costs for home care provided by Home Instead by care type provided. The fees are calculated using the starting hourly rate for Visiting Care and starting weekly rate for Live-in Care (if applicable) provided by Home Instead, based on 135 out of their 243 locations.
Type of Care Provided
Average Weekly Cost
Visiting Care (hourly)
£34.06
Live-in Care (weekly)
£1,573
Keep in mind that fees can vary between providers and factors such as specific needs and individual requirements can affect costs. For more information on domiciliary care fees across the UK and advice on how to pay, see our home care fees guide.
How many Agencies does Home Instead own?
Home Instead own 243 Agencies.
Which Home Instead Agencies have the highest review score?
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Home Instead to verify any information. View our terms and conditions.
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