Home Instead House, 1-3 Yeo Business Park, Axehayes Farm, Clyst St Mary, Exeter EX5 1DP
"We have been really impressed by my brother's support from his carers. He tells us they are friendly and very helpful, and I am confident…" Read all 114 reviews
Home Instead - Exeter & East Devon, with an office and training and development centre on the outskirts of Exeter, East Devon, is a family-owned, local care provider devoted to providing the highest-quality care for older people in the comfort of their… Read more about Home Instead (Exeter & East Devon)
Talisman House, 13 North Park Road, Harrogate HG1 5PD
"I have always been treated with respect and dignity. Among the carers I have more one to one with one in particular carer. She is kind,…" Read all 65 reviews
Home Instead with offices in Harrogate, Ripon & Thirsk employs qualified and experienced carers in order to deliver both hourly & live-in care that is highly-focused on each client's personal situation. The provider looks to help adults maintain their… Read more about Home Instead (Harrogate Ripon & Thirsk)
Castle House, 63-69 Cardiff Road, Taffs Well, Cardiff CF15 7RD
"The care given to my mother was excellent. The carer was very kind, thoughtful and really understood Mum's needs. Even though my mother has…" Read all 52 reviews
Home Instead (Cowbridge, Pontyclun & Pontypridd) strive to bring the kind of care to clients that they would all want for their own family. Tailored care is carried out by suitably trained staff, all of whom look to support independent living and… Read more about Home Instead (Cowbridge, Pontyclun & Pontypridd)
383A Eaton Road, West Derby, Liverpool L12 2AH
"Really pleased with the care my Dad receives. Carers are always on time and do anything we ask, and take an interest in him as an…" Read all 42 reviews
Home Instead (Knowsley and Liverpool East) aims to provide high quality care to people in their own homes. The care team is recruited and personally trained by the manager, who then matches care workers to clients based on their interests, background… Read more about Home Instead (Knowsley & Liverpool East)
23A Front Street, Framwellgate Moor, Durham DH1 5EJ
"The girls that mam has are so kind, caring and very professional, they go above and beyond to make mam happy. I personally find the time…" Read all 65 reviews
Home Instead Durham is highly-regarded in the community for high quality, award-winning bespoke home care, supporting an independent and fulfilling lifestyle delivered through their unique and innovative approach to care, using a relationship-led companionship… Read more about Home Instead (Durham)
1 Mantholme, Molescroft Grange Farm, Grange Way, Beverley HU17 9FS
"Decided on Home Instead as they were highly recommended, to provide a couple of hours care a week . In order to give a bit of respite care…" Read all 57 reviews
Home Instead provides personalised home care for older people that is dignified, reliable and relationship-led. They firmly believe that everyone is different so they don’t offer a ready-made package solution but instead, offer help that is tailored… Read more about Home Instead Beverley & Hull
28 Whitehorse Street, Baldock SG7 6QQ
"Home Instead have provided excellent home care for my mother for several years prior to her moving into a care home last month. Throughout…" Read all 71 reviews
Home Instead North Herts were rated outstanding by CQC in September 2019, an additional assessment was made in 2022 and they continue to remain Outstanding. Un-rushed Visits - Non-uniformed staff - Outstanding CQC Rating - No hidden costs - Ongoing… Read more about Home Instead North Herts
Suite 3 Premier House, 141 High Street, Epping CM16 4BD
"We were extremely happy with Home Instead from beginning to end of our experience. They made every decision so easy and changed things to…" Read all 118 reviews
Home Instead Epping Forest is a family-run business based on the High Street in Epping. They are part of the international award winning Care Company that is changing the way care is being delivered across the UK. They offer a wide range of non-medical… Read more about Home Instead (Epping Forest)
Finachem House, 2 Ashley Road, Epsom KT18 5AX
"I can only praise the interaction I have had with Home Instead right from the first phone call. The company and staff are very professional…" Read all 85 reviews
Established in 2010 and rated as 'Outstanding' by the Care Quality Commission (CQC) (January 2017), Home Instead Epsom & Mole Valley is a family owned, award-winning company providing companionship led care to people in their own homes in Epsom, Ewell,… Read more about Home Instead (Epsom & Mole Valley)
33 Southmead Road, Westbury on Trym, Bristol BS10 5DW
"Home care companionship has been a life line, removing boredom in later years, engaging in creative activities which has stimulated new…" Read all 114 reviews
Rated 'Outstanding' by the CQC (February 2018), Home Instead (Bristol North) provides home care services to people throughout North Bristol and the surrounding areas. The well-trained team provides companionship-based care, while supporting and encouraging… Read more about Home Instead (Bristol North)
Commerce House, Millennium Way, Dunston Road, Chesterfield S41 8ND
"Home Instead, have been first class from the very first time I made contact with them on my Mum's behalf. On initial contact they quickly…" Read all 49 reviews
Home Instead (Chesterfield) was established in 2011 and is rated 'Outstanding' by the Care Quality Commission (June 2019). Home Instead (Chesterfield) is dedicated to providing high quality support services to adults in Chesterfield and the surrounding… Read more about Home Instead (Chesterfield)
Suite 2, 106A Bedford Road, Wootton, Bedford MK43 9JB
"Home Instead Bedford have been involved in supporting my client who is in a Care Home for a number of years now. They have supported…" Read all 53 reviews
Home Instead Bedford, Outstanding rated by CQC (October 2024), is a home care service, supporting people living in Bedford and the surrounding areas. Their team of skilled care professionals provide reliable and flexible relationship-based care and… Read more about Home Instead (Bedford)
Prospect Business Centre, Prospect Road, Cowes PO31 7AD
"Home Instead Isle of Wight have provided us with a stellar service when taking over from another care company. My Mother was receiving…" Read all 46 reviews
Home Instead Isle of Wight is a family-owned local home care provider, which is part of the Home Instead network. Home Instead became the first care provider to receive the Queen's Award for Enterprise for its innovative approach to care at home. They… Read more about Home Instead (Isle of Wight)
76 Croydon Road, Coney Hall Village, West Wickham BR4 9HY
"We are delighted with the attention to detail of our carers - looked after us during the day and I mean us, for she did our ironing and…" Read all 136 reviews
As of June 2024, the company is the only CQC rated 'Outstanding' home care agency located in the borough of Bromley (rating achieved in March 2018). The team provides care at home, both hourly homecare and live in care, to elderly people in Bromley,… Read more about Home Instead Bromley, Chislehurst & Orpington
Units 1&2 Jubilee House, Saltire Centre, Glenrothes KY6 2AH
"Staff and the Home Care Team provided excellent support and assistance when Dad had to go into hospital and ensured that everything was in…" Read all 17 reviews
Home Instead East Fife was established in 2021 and provides care at home services across East Fife to adults and in particular older adults. As well as companionship, home help and personal support, Home Instead East Fife provides Alzheimer’s, dementia,… Read more about Home Instead (East Fife)
Unit 9 Grampian Court, Beveridge Square, Livingston EH54 6QF
"My mum has been using the service for 6 months and recently had a review. The office manager came to visit my mum in her home and I also…" Read all 24 reviews
Home Instead West Lothian offers a range of personalised solutions to support clients and enable them to continue living independently in their own homes, where they feel happiest and most comfortable. Clients are matched with their Care Professional… Read more about Home Instead (West Lothian)
Meadowbank House, Meadowbank Business Park, Shap Road, Kendal LA9 6NY
"I have had experience of the care provided by Home Instead South Lakes for the past 3 years as my Mother's dementia progressed. Initially…" Read all 75 reviews
Home Instead South Lakes provides personalised, non-medical care to help clients maintain their independence and quality of life. Care Professionals receive award-winning training and are carefully selected and matched to clients. With minimum one… Read more about Home Instead South Lakes
St Fidelis House, St Fidelis Road, Dartford DA8 1AT
"I had a fantastic experience with Homeinstead. They really care about their clients making sure they are matched perfectly to the clients…" Read all 50 reviews
If you want to stay living comfortably at home, Home Instead Dartford can help you make that choice an informed one. Your home is where you feel the most comfortable and the happiest. It’s the place you know the best. Why would you move away from… Read more about Home Instead (Dartford)
SBC House, Restmor Way, Wallington SM6 7AH
"From my initial meeting with the deputy care manger to discuss Home Instead ( Sutton ) providing a daily carer for me, it was clear that…" Read all 32 reviews
Home Instead Sutton, established in 2009, is the first elderly care company dedicated to serving the older people of the London borough of Sutton, that has been recognised as Outstanding by the CQC (January 2021). Home Instead Sutton supports older… Read more about Home Instead (Sutton)
289 Barlow Moor Road, Chorlton, Manchester, Manchester M21 7GH
"Mum has had support from the team at home instead for a while now, but recently I wasn't able to be around as much as usual. Mum's team…" Read all 64 reviews
The people at Home Instead South Manchester and North Trafford offer a flexible, personalised service with one simple aim – to provide the kind of care they’d want for their own families. To make this possible they do things differently. They only… Read more about Home Instead (South Manchester/North Trafford)
Unit 5/6 Ignite House, Braintree Enterprise Centre, 46 Springwood Drive, Braintree CM7 2YN
"When Mum moved from Home Instead in Hertfordshire to Suffolk, we assumed we would find another branch locally to continue the high…" Read all 17 reviews
Home Instead (Braintree) deliver home care services for adults over the age of 18. The team at Braintree, Sudbury and the Colne Valley Home Instead area are dedicated to delivering home care that promotes the dignity and independence of all clients… Read more about Home Instead (Braintree)
Suite LG3 Cuffley Place, Sopers Road, Potters Bar EN6 4RY
"I can not thank this company enough. They were extremely accommodating when I needed a short notice care package for my dad who had come…" Read all 34 reviews
Home Instead (Cuffley, Cheshunt & Harlow) understands that home is where loved ones feel happiest. They passionately believe that age should be celebrated and that everybody should be able to live happily, comfortably and independently at home in the… Read more about Home Instead (Cuffley, Cheshunt & Harlow)
Charter House, 43 St Leonards Road, Bexhill-on-Sea TN40 1JA
"Home Instead have looked after a number of our clients so very well. They take time to match the correct care giver to the client and…" Read all 50 reviews
Home Instead Bexhill & Hastings is a local, quality home care provider and part of the national, award-winning Home Instead family. They provide support and assistance enabling people to remain at home where they are most happy, safe and comfortable.… Read more about Home Instead (Bexhill & Hastings)
Gadbrook Park, Unit 10 Brunel Court, Rudheath, Northwich CW9 7LP
"The carers are all very pleasant and helpful and also very flexible in being willing to undertake a variety of requests such as dog…" Read all 36 reviews
Since 2007, Home Instead Northwich has provided high-quality home care across Northwich, Knutsford, Winsford, Holmes Chapel, and surrounding areas. Offering bespoke in-home care, services are tailored to each client, helping them maintain independence… Read more about Home Instead (Northwich & Knutsford)
Suite 2, Bermar House, Rumer Hill Business Estate, Rumer Hill Road, Cannock WS11 0ET
"On recommendation from our daughter-in-law whose mother had care from Home Instead in another email, we contacted Home Instead in Cannock…" Read all 56 reviews
Home Instead (Cannock) helps older and vulnerable adults to remain in the comfort of their own homes, empowering people through both physical and mental health related needs, including dementia. The aim of the care professionals is to build a strong… Read more about Home Instead (Cannock)
Unit 3, The Old Wool Warehouse, St. Andrews Street South, Bury St Edmunds IP33 3PH
"A wonderful caring and professional team. Always happy to help and always so flexible with our mother's needs. I cannot recommend them more…" Read all 22 reviews
Covering Bury St Edmunds, Diss and Stowmarket and towns across West Suffolk, Home Instead, Bury St Edmunds provides quality home care services allowing clients to continue living independently in their own homes. Care services are tailored to each… Read more about Home Instead (Bury St Edmunds)
Halpin House, Off Church Street, Frodsham WA6 6QJ
"The management team have been very efficient and supportive. Found to be very accommodating such as moving the time of a morning call at…" Read all 65 reviews
With a CQC 'outstanding' rating and excellent reputation, the team in Frodsham, Runcorn and Widnes is immensely proud of the quality of care the staff provide. Home Instead are passionate about the provision of person-centred, relationship led care… Read more about Home Instead (Frodsham, Runcorn & Widnes)
1 Wellington Square, Ayr KA7 1EN
"If you have a relative or friend who needs companionship then I can throughly recommend Home Instead Ayr. In the 2 years they spent time…" Read all 43 reviews
Home Instead South Ayrshire and Kilmarnock is a local award-winning private home care agency based in Ayr. This office covers the main localities in South Ayrshire and East Ayrshire including Ayr, Prestwick, Troon, Stewarton, Turnberry and Kilmarnock. Their… Read more about Home Instead (South Ayrshire and Kilmarnock)
Snapethorpe House, Rugby Road, Lutterworth LE17 4HN
"Home Instead visit my mum twice a day. They not only keep her company for a couple of hours, they try to ensure she maintains some of the…" Read all 95 reviews
At Home Instead Rugby, the dedicated and friendly team of Care Professionals provides a wide range of bespoke services tailored to meet your needs in the comfort of your own home. They are committed to delivering person-centred care that addresses… Read more about Home Instead (Rugby)
Surtees Business Centre, Bowesfield Lane, Stockton-on-Tees TS18 3HP
"We have been very impressed with the service and staff at Home Instead. We were recommended them and we would now too. Communications for…" Read all 113 reviews
Home Instead Cleveland provides the very best care at home services for adults and older people who wish to remain happily, safely and independently in their own homes. Caregivers are specially selected and ‘suitability’ matched and are given all… Read more about Home Instead (Cleveland)
Kilworthy Park, Tavistock PL19 0BZ
"Mum had decided not to come on an extended family holiday with us. She is 92 and rightly decided flying would be too much for her. Me and…" Read all 63 reviews
Home Instead Tavistock and Tamar Valley is rated Outstanding by the CQC (February 2020), a rating earned by less than 3% of all UK home care providers. The provider delivers the highest quality care for older people in the comfort of their own home… Read more about Home Instead (Tavistock and Tamar Valley)
2nd & 3rd Floor Offices, 35-37 Station Road, Chingford, London E4 7BJ
"A top class service. The initial assessment was thorough but also relaxed, putting us at our ease. There was clearly an attention to detail…" Read all 49 reviews
Home Instead Chingford was established in February 2017. Its mission is 'to brighten the lives of seniors, giving them a sense of purpose, wellbeing & self-worth, offering a bespoke home care service in Chingford, Upper Edmonton, Tottenham, Wood… Read more about Home Instead (Chingford)
Mirren Court (Three), 123 Renfrew Road, Paisley PA3 4EA
"Home Instead provide us with an excellent reliable service from helpful experienced staff who know my wife and understand her health…" Read all 81 reviews
Home Instead is a business, based in Renfrewshire. The company was established in January 2018 and has the ambition to provide excellent support at home for the older generation and to build the name of Home Instead as the most trusted company for personalised… Read more about Home Instead (Renfrewshire & Barrhead)
Unit B2, The Seedbed Business Centre, Vanguard Way, Southend-on-Sea SS3 9QY
"I cannot praise the service from Home Instead from all of the team from office to the ladies that provided the care for my dad. They looked…" Read all 71 reviews
Home Instead (Southend-On-Sea) is a service that is passionate about achieving quality care for older people, with an ethos that is based around achieving dignity and independent living for each client. Care plans are tailored to the individual and… Read more about Home Instead (Southend-on-Sea)
113 High Street, Chatham ME4 4DH
"I cannot express my appreciation, I feel, since Home Instead has come into our lives. The care they give to my mum is absolutely amazing,…" Read all 55 reviews
Home Instead Medway has been at the forefront of specialised home care for the elderly and supporting those being cared for and their families for many years. The team support clients in the Medway towns (Rochester, Gillingham, Rainham, Strood & Chatham)… Read more about Home Instead (Medway)
Unit 3, Swan Court, Cygnet Park, Hampton, Peterborough PE7 8GX
"We have had an exceptional service from Home Instead Peterborough , Oundle and the Deepings. My father had been extremely reluctant to…" Read all 118 reviews
Home Instead (Peterborough Oundle & The Deepings) are the local elderly care experts in Peterborough. It is a family run organisation with 70+ years of care experience under one roof. To them, it’s personal. They are passionate about service as well… Read more about Home Instead (Peterborough Oundle & The Deepings)
Construct House, Winchester Road, New Alresford SO24 9EZ
"My mother continues to be extremely well cared for by the team that visit her. Each carer has developed a very good relationship with her…" Read all 58 reviews
Founded with a commitment to compassion and excellence, Home Instead Central Hampshire offers bespoke care solutions to individuals and families seeking support in their own homes. Based in the heart of the community, Home Instead Central Hampshire… Read more about Home Instead Central Hampshire
Cambridge House, Gogmore Lane, Chertsey KT16 9AP
"My experience with Home Instead has been very good. My mother received top-notch care from the entire team, who not only carried out their…" Read all 118 reviews
Home Instead (Windsor, Runnymede and West Spelthorne) is chosen by clients who are looking for care in their own homes, where they are happiest. Home Instead’s care is companionship-based. Calls are an hour, as a minimum, because Home Instead do… Read more about Home Instead (Windsor, Runnymede & West Spelthorne)
14-16 Southgate, Elland HX5 0BW
"I contacted Home Instead when my husband was at home with dementia, but was able to carry on a conversation, to request a carer to act as…" Read all 75 reviews
Home Instead Calderdale provides the highest quality, relationship-led bespoke home care to people across Calderdale and the Spen Valley. Care is not one size fits all and this is something Home Instead truly understands. They provide tailored homecare… Read more about Home Instead Calderdale
The Comeytrowe Centre, Pitts Close, Taunton TA1 4TY
"My elderly father is now in declining health and a professional care package needed to be arranged to enable him to return home from…" Read all 127 reviews
All of Home Instead's employed Care Professionals understand how important person-centred, dependable support is when caring for a loved one and regards it as a special privilege to look after people in their own homes. Home Instead provides tailor-made… Read more about Home Instead (Taunton & West Somerset)
Chapel Square, Deddington, Banbury OX15 0SG
"Home Instead have been helping my mother for 2 years and we have nothing but praise for the service and care they provide. Always reliable;…" Read all 78 reviews
Care at home can be a daunting thing to search for and to experience. Home Instead North Oxfordshire's aim is to improve the lives of clients and their families. With 10 years' experience, an Outstanding rating by CQC (March 2019), and highly rated on… Read more about Home Instead (North Oxfordshire)
LU132 The Light Bulb, 1 Filament Walk, London SW18 4GQ
"Home Instead supported my father during his illness and then supported my mother during her dementia. Initially with visits then live in…" Read all 98 reviews
Home Instead Wandsworth, Lambeth & Dulwich offer a personalised approach to care in the home, with experienced CareGivers pursuing the company vision of friendliness and professionalism. Home Instead always look to send the same CareGiver for each… Read more about Home Instead (Wandsworth, Lambeth & Dulwich)
Gemini Grange, Sandbeck Way, Wetherby LS22 7DN
"My parents had a companionship arrangement with the same carer for 7 consecutive Tuesdays. They were well matched with the carer and they…" Read all 81 reviews
Home Instead Wetherby, North Leeds and Horsforth offer tailor-made home care and specialist dementia support to people living in their own homes. Services including companionship, home help, personal care, medication support, postoperative, respite… Read more about Home Instead (Wetherby, North Leeds and Horsforth)
Willow House, Kestrel View, Strathclyde Business Park, Bellshill ML4 3PB
"We initially contacted Home Instead to discuss providing care for Mum to allow us to go on holiday. Mum was adamant that she didn't want…" Read all 43 reviews
Based in South Lanarkshire, Home Instead offers home care services to people living in the local community. With a focus on enabling people to maintain their independence and continue living at home, the team prioritise dignity and respect in all they… Read more about Home Instead (South Lanarkshire - Hamilton)
Eden House, 34, Heskin Lane, Ormskirk L39 1LR
"I found the service very satisfactory, everything was taken in to account, and I feel they were very attentive to every need and all the…" Read all 39 reviews
Home Instead is the top-rated OUTSTANDING (May 2023) domiciliary care business in West Lancashire and Chorley, providing care and support service to adults and older people who wish to remain independent in their own home. The team offer personalised… Read more about Home Instead (West Lancashire & Chorley)
Hamill House, 112 -116 Chorley New Road, Bolton BL1 4DH
"I had heard of Home Instead from some dear friends of mine. So, as I broke my wrist and realised my need for help, I made contact. I cannot…" Read all 59 reviews
Home Instead Bolton can help you stay living comfortably at home, the place you love and know the best. Home Instead is a highly respected independent UK home care provider, providing high-quality care for older people in their own homes. They… Read more about Home Instead (Bolton)
Unit 15-16, Graylands Estate, Langhurstwood Road, Horsham RH12 4QD
"Home Instead Horsham are consummate professionals, and set the benchmark for professionalism, service and care in homecare. From the first…" Read all 31 reviews
Home Instead (Horsham, Haywards Heath & Burgess Hill) offers an extensive range of home care options to help older people remain living in the home they are familiar with. The services provided include, but are not limited to, personal care, companionship,… Read more about Home Instead (Horsham, Haywards Heath & Burgess Hill)
Global House, Vincent Avenue, Crownhill, Milton Keynes MK8 0AB
"We are delighted with the way our lovely carer is relating to us. She is capable and confident in helping my husband to wash and dress and…" Read all 119 reviews
Discover a world of compassionate and tailored home care with Home Instead in Milton Keynes. Exceptional companionship-led services empower individuals in need, enabling them to thrive happily and safely in their own homes. What sets Home Instead… Read more about Home Instead (Milton Keynes)
Home Instead Swansea, Unit 1, Kingsway Industrial Estate, Fforestfach, Swansea SA5 4DL
"All the carers so far have been very helpful and very pleasant. With in reason they are always on time depending on traffic but they never…" Read all 152 reviews
Home Instead Swansea is committed to delivering outstanding home care services designed to meet the unique needs of each individual across Swansea and West Wales (Carmarthenshire). Based in Swansea, their mission is to provide compassionate and reliable… Read more about Home Instead (Swansea)
Pavilion 7, 14 Little Park Farm Road, Segensworth, Southampton PO15 5TD
"An incredible team help my mother on a daily basis. On set up, they plan how the care will be conducted right through to the fine detail…" Read all 161 reviews
Home Instead Southampton are very proud to have been awarded the rating of Outstanding in the Caring Category (March 2022) by the CQC and you can view the excellent report online or on their website. It can be overwhelming, wondering where to start,… Read more about Home Instead (Southampton)
Submitted via Website • Report
The Company use an app which was updated after every visit which was excellent as it kept us up to date with personal care, diet etc at all times.
We are so thankful to have had this team looking after Dad and any future clients will be very lucky to have them caring for their loved one.
Thank you again for everything
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Reply from Maria TURNER, Branch Manager at Home Instead (Lytham, Fylde & Wyre)
Thank you for your positive feedback, it is heart warming to know that we have had a positive impact on your wellbeing by helping you build long lasting friendships, by matching you with like minded fun, caring and supportive care professionals. Empathy and respect are at the heart of everything we do and it is clear that this shines in your experiences. Kind Regards.
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Reply from Susan Robinson, Director at Home Instead (Salford)
Thank you so much for this wonderful review. All our Care Professionals that visited your mum, always spoke highly of her and always enjoyed their visits. We really appreciate you taking the time to write this review. Care receives so much bad press and here at Home Instead we want to show that excellent care can be delivered, and is delivered, every day by our outstanding Care Professionals. Thank you once again for putting your trust in us to care for your mum.
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Reply from Laura Goodridge, Group CEO at Home Instead (Stroud & South Cotswolds)
Thank you for your kind words and for trusting us to support your husband over the past 20 months. It means a great deal to hear that both our care team and office team have made such a positive difference for you and your family. We're truly grateful for your recommendation and look forward to continuing to be there for you.
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Reply from Laura Goodridge, Group CEO at Home Instead (Stroud & South Cotswolds)
Thank you for sharing your experience. We're so pleased you feel supported and comfortable with the team, and it's lovely to hear you're finding the care helpful. We really appreciate your feedback and look forward to continuing to support you.
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Reply from George Field, Client Experience Manager at Home Instead (Horsham, Haywards Heath & Burgess Hill)
What an amazing review, thank you so much and for taking the time. I am so happy that everything has worked out for your Mum, it is our pleasure to support her. We have such a wonderful team of Care Professionals and the ones that visit your Mum have developed great relationships.
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Reply from Marie Kaye, Registered Manager at Home Instead (Coventry South)
Thank you for your kind review I will pass onto the team.
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Reply from Paul Armstrong, Business Director at Home Instead (Renfrewshire & Barrhead)
Thanks, one team member has been able to develop a great rapport with your uncle - shared interests and familiarity make a real difference. We are happy with the way the support is developing. We appreciate you asking us to get involved.
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Reply from Paul Armstrong, Business Director at Home Instead (Renfrewshire & Barrhead)
Thanks. We recognise how important continuity of staff is - especially with your wife. We appreciate you taking the time to provide this positive feedback.
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Reply from Helen Brown, Franchise Owner at Home Instead (Portsmouth)
Thank you, that's so very kind of you. You are all a delight and your mum is simply gorgeous!
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Reply from Jade Ebden, Care Manager at Home Instead (Doncaster)
Thank you for your kind words. We're so pleased to hear that our Care Professionals have made such a positive difference for your dad and your family. It means a great deal to know you trust us and value the care we provide.
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Reply from Roger McLaughlin, Owner at Home Instead (Belfast)
Thank you for your wonderful feedback. We're so pleased that our team could make such a positive difference for your mum and dad, especially in helping your mum feel comfortable and supported. Your kind words mean a lot to us all, and we'll be sure to share them with the whole team. It's been our privilege to support your family.
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Reply from Paul Armstrong, Business Director at Home Instead (Renfrewshire & Barrhead)
Thanks for taking the time to provide this wonderful feedback, and for giving us the opportunity to support your mum. We will pass on your appreciation to the specific member of the team. I know she enjoys visiting your mum and they always find something interesting to do.
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Reply from Brian Mcfarlane, Owner at Home Instead (Bury St Edmunds)
Thank you, Jane, it really was a pleasure looking after mum. She will be sadly missed.
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Reply from Louise McLennan, Registered Care Manager at Home Instead (Ilkley, Skipton and Settle)
Thank you very much for taking the time to share your experience. We're so pleased we could support your mum during what was clearly a very challenging time.We understand how important it is to have reliable, responsive care-especially when you're coordinating things from a distance-and we're glad to hear that our team was able to provide the reassurance and support you needed. Putting the right care in place quickly is something we prioritise, and your feedback is a real testament to the dedication of our care professionals.Thank you!
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Reply from Mike Chalton, Franchise owner at Home Instead (Liverpool South)
Thank you so much for taking time to leave your review. We are delighted to hear that your brother is happy and that his care is working well for him. We always aim to be responsive to any changes in requirements and so it's our pleasure to provide a service that not only meets your brother's needs but also brings him enjoyment and comfort. We will pass your kind words on to the care team and the office staff.
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