"We have found home instead so super friendly and helpful. The 2 carers that have been allocated to care for my Mother are really lovely and..."Read all 95 reviews
Care at home can be a daunting thing to search for and to experience. Home Instead North Oxfordshire's aim is to improve the lives of clients and their families. With 10 years' experience, an Outstanding... Read more
Care Provided
"A very supportive experience which includes conversation, shopping, laundry, bed making and friendship...."Read all 105 reviews
If you’re looking for trusted, high-quality home care in Wandsworth, you are in safe hands. Home Instead Wandsworth is proud to be rated ‘Outstanding’ by the CQC (November 2019) - placing it among... Read more
Care Provided
"My relationship with Home Instead Bromley goes back several years, but I write about this last year, which has been an 'annus horribilis'...."Read all 169 reviews
As of June 2024, the company is the only CQC rated 'Outstanding' home care agency located in the borough of Bromley (rating achieved in March 2018). The team provides care at home, both hourly homecare... Read more
Care Provided
"At 95/96 my Mum was in need of help - mainly help with the shopping and getting out and about. I contacted Home Instead and they came out..."Read all 73 reviews
Home Instead (North Sheffield) strives for a friendly and affordable service that offers companionship, personal care, respite care, 24 hour care, specialist Dementia care and home help services; helping... Read more
Care Provided
"My parents are both 87. My dad has dementia, and my mum is physically very frail. They have been together since they were 14 years old, and..."Read all 74 reviews
Home Instead Durham is highly-regarded in the community for high quality, award-winning and bespoke home care, supporting an independent and fulfilling lifestyle delivered through their unique and innovative... Read more
Care Provided
"Coming to Home Instead Baldock was one of the best things I ever did for Mum. Our experience has been excellent from the outset, when 4..."Read all 78 reviews
Home Instead North Herts were rated outstanding by CQC in September 2019, an additional assessment was made in 2022 and they continue to remain Outstanding. Un-rushed Visits - Non-uniformed staff -... Read more
Care Provided
"There is a very friendly atmosphere at Home Instead. My husband loves the lunch and entertainment they provide on the last Thursday in the..."Read all 84 reviews
Home Instead is a business, based in Renfrewshire. The company was established in January 2018 and has the ambition to provide excellent support at home for the older generation and to build the name... Read more
Care Provided
"The carer, Dawn is very respectful, caring and treats us with dignity. There is nothing too much and all the requests of myself and my wife..."Read all 64 reviews
If you want to stay living comfortably at home, Home Instead Dartford can help you make that choice an informed one. Your home is where you feel the most comfortable and the happiest. It’s the place... Read more
Care Provided
"For a few months now, I have been attended by the caring staff of Home Instead, Isle of Wight. Their professionalism, consideration and..."Read all 51 reviews
Home Instead Isle of Wight is a family-owned local home care provider, which is part of the Home Instead network. Home Instead became the first care provider to receive the Queen's Award for Enterprise... Read more
Care Provided
"Excellent care which enables my 92yr old father with dementia to stay living in the comfort and familiarity of his own home....."Read all 82 reviews
Home Instead (Southend-On-Sea) is a service that is passionate about achieving quality care for older people, with an ethos that is based around achieving dignity and independent living for each client. Care... Read more
Care Provided
"The care received from the Home Instead carers, for both my parents was excellent. I am so pleased that we made the decision to use this..."Read all 45 reviews
Since 2007, Home Instead Northwich has provided high-quality home care across Northwich, Knutsford, Winsford, Holmes Chapel, and surrounding areas. Offering bespoke in-home care, services are tailored... Read more
Care Provided
"Home Instead gives fantastic support to my mother by providing excellent levels of care. Additionally I feel very well supported by the..."Read all 119 reviews
Home Instead Cleveland provides the very best care at home services for adults and older people who wish to remain happily, safely and independently in their own homes. Caregivers are specially selected... Read more
Care Provided
"We are so happy we chose Home Instead for our Dad. He was really reluctant initially to have care visits but now really appreciates the..."Read all 84 reviews
Home Instead provides award-winning, relationship-led home care and live-in care across the South Lakes and North Lakes regions, including Kendal, Windermere, Grange-over-Sands, Arnside, Ulverston, Kirkby... Read more
Care Provided
"I feel the carers actually care, they have got to know my father and his little quirks. They understand his wants and needs. Each carer is..."Read all 69 reviews
Home Instead Tavistock and Tamar Valley is rated Outstanding by the CQC (February 2020), a rating earned by less than 3% of all UK home care providers. The provider delivers the highest quality care... Read more
Care Provided
"We've had carers from Home Instead for a couple of years now and have found the service provided to be excellent. The regular carers for..."Read all 125 reviews
Home Instead (Peterborough Oundle & The Deepings) are the local elderly care experts in Peterborough. It is a family run organisation with 70+ years of care experience under one roof. To them, it’s... Read more
Care Provided
"Our family has been incredibly grateful to Home Instead for the help and care they have provided to our parents (92 and 88) these past few..."Read all 40 reviews
Home Instead is the top-rated OUTSTANDING (May 2023) domiciliary care business in West Lancashire and Chorley, providing care and support service to adults and older people who wish to remain independent... Read more
Care Provided
"I live about 3 hours away from my mum and have been getting increasingly concerned about her living alone. She has good church friends who..."Read all 165 reviews
Home Instead Swansea is committed to delivering outstanding home care services designed to meet the unique needs of each individual across Swansea and West Wales (Carmarthenshire). Based in Swansea, their... Read more
Care Provided
"We have been very impressed with the service provided. We needed support for my father in a short space of time and a team has been..."Read all 132 reviews
Discover a world of compassionate and tailored home care with Home Instead in Milton Keynes. Exceptional companionship-led services empower individuals in need, enabling them to thrive happily and safely... Read more
Care Provided
"Just have to say how incredibly grateful I am for the care shown t my dad, especially as I was on holiday I would not not have been able to..."Read all 50 reviews
Home Instead Chingford was established in February 2017. Its mission is 'to brighten the lives of seniors, giving them a sense of purpose, wellbeing & self-worth, offering a bespoke home care service... Read more
Care Provided
"We have been extremely satisfied with the service from Home Instead. We especially value the reliability and punctuality of the carers, and..."Read all 101 reviews
Home Instead Northampton provides companionship-led home care services for people who require extra support to help them continue to live safely and independently in the place the client knows best. Home! The... Read more
Care Provided
"Exceptional! Outstanding! First class! Just some of the superlatives to describe Home Instead's service & support, and in particular the..."Read all 39 reviews
Home Instead Sutton, established in 2009, is the first elderly care company dedicated to serving the older people of the London borough of Sutton, that has been recognised as Outstanding by the CQC (January... Read more
Care Provided
"What an excellent organisation, we're so glad we found Home Instead at Taunton to look after our Aunty so that she could live in her own..."Read all 138 reviews
All of Home Instead's employed Care Professionals understand how important person-centred, dependable support is when caring for a loved one and regards it as a special privilege to look after people... Read more
Care Provided
"The service from Home Instead was something of a lifesaver. We needed someone to help Mum take her medication at the right time, prep some..."Read all 61 reviews
Home Instead Medway has been at the forefront of specialised home care for the elderly and supporting those being cared for and their families for many years. The team support clients in the Medway towns... Read more
Care Provided
"Carers are excellent, particularly appreciate the continuity of carers, so that they build up a relationship with their client. They also..."Read all 131 reviews
Home Instead (Luton & Central Beds) provide an extensive range of caring skills in the home, supporting older and vulnerable people to remain comfortable, secure and independent. Ideal for older people's... Read more
Care Provided
"We have been delighted to find Home Instead to help support our mother to continue living independently in her home. The support has..."Read all 169 reviews
Home Instead in Edinburgh helps its clients live well in the comfort of their own homes and to keep visiting the people and places they love. Services include help with all the activities of daily... Read more
Care Provided
"Fantastic experience with the Home Instead staff over the last 3 years caring for my mum in her home. Nothing is too much trouble, they..."Read all 49 reviews
Home Instead South Ayrshire and Kilmarnock is a local award-winning private home care agency based in Ayr. This office covers the main localities in South Ayrshire and East Ayrshire including Ayr,... Read more
Care Provided
"The service from Home Instead was Impeccable! The loving care was of a professional team pulling together with enthusiasm and willingness..."Read all 64 reviews
Home Instead provides personalised home care for older people that is dignified, reliable and relationship-led. They firmly believe that everyone is different so they don’t offer a ready-made package... Read more
Care Provided
"I would like to express my sincere thanks to the Home Instead care agency in Bexhill. Over the last couple of years the guidance and..."Read all 52 reviews
Home Instead Bexhill & Hastings is a local, quality home care provider and part of the national, award-winning Home Instead family. They provide support and assistance enabling people to remain at home... Read more
Care Provided
"The carers from Home Instead were exceptional with Mum and took the time to truly get to know her, building strong and meaningful..."Read all 123 reviews
Rated 'Outstanding' by the CQC (February 2018), Home Instead (Bristol North) provides home care services to people throughout North Bristol and the surrounding areas. The well-trained team provides... Read more
Care Provided
"In my experience, the care my wife receives is excellent in all respects. The staff are very professional and welcoming. Caring and..."Read all 77 reviews
Home Instead Barnsley is an award-winning home care company, aiming to change the face of ageing in the Barnsley area. They provide a wide range of high quality, home care services available to seniors... Read more
Care Provided
"We have two regular carers who help Mum get washed and dressed in the morning and chat with her. Mum's got middle stage Alzheimers and a..."Read all 15 reviews
Home Instead (West Fife & Kinross) gives people in the local community the care and support they want in the comfort of their own home. Skilled, friendly staff can help people with personal care (such... Read more
Care Provided
"We are so thankful for the excellent service we get from Home Instead Hereford; it makes it possible for us to remain in our own home...."Read all 39 reviews
Home Instead Hereford is part of the national Home Instead office group, which has over 265 offices nationally, with nearly 40% rated Outstanding by the CQC, compared to a sector average of just 5%. Their... Read more
Care Provided
"Our mother enjoys her visits from the young lady from Homes Instead. It is so nice to know that she has someone keeping an eye out for..."Read all 53 reviews
Home Instead Shoreham, Petts Wood & Longfield (North West Kent) supports older people to stay independent in their own homes. The care staff (CAREGivers) believe in giving the elderly the most personalised,... Read more
Care Provided
"Great communication and feedback from all staff, which supports the care and wellbeing of the service user. The service is flexible and has..."Read all 24 reviews
Home Instead East Fife was established in 2021 and provides care at home services across East Fife to adults and in particular older adults. As well as companionship, home help and personal support,... Read more
Care Provided
"Home Instead have made my life more comfortable and given me confidence and strength to preserve and improve my quality of life. All the..."Read all 73 reviews
Home Instead (Aylesbury Vale) provides support ranging from companionship and home help to personal care to assist people to remain independent in their homes whilst maintaining a good quality of life.... Read more
Care Provided
"I will be forever grateful for the outstanding care Home Instead has given my parents over the past 2 years. As my father's dementia has..."Read all 63 reviews
Home Instead (Newcastle Upon Tyne) is a rated as a CQC 'Outstanding' Service (January 2021). Providing care that supports the emotional as well as the physical needs of each client. Tailored care supports... Read more
Care Provided
"I've had an extremely positive experience with both the office team and carers who my mother is very fond of and looks forward to her daily..."Read all 56 reviews
Home Instead (Cowbridge, Pontyclun & Pontypridd) strive to bring the kind of care to clients that they would all want for their own family. Tailored care is carried out by suitably trained staff, all... Read more
Care Provided
"I cannot speak highly enough of the care and support given by the whole team (heath care providers, managers and admin staff) to my mother..."Read all 164 reviews
Home Instead Southampton are very proud to have been awarded the rating of Outstanding in the Caring Category (March 2022) by the CQC and you can view the excellent report online or on their website. It... Read more
Care Provided
"Fantastic service! Managers listen and support me, particularly helping me reconnect with friends and cooking lovely food. The care..."Read all 57 reviews
Rated as 'Outstanding' by the Care Quality Commission (February 2024), Home Instead South East Northumberland support clients with high-quality home care, tailored to the individual and delivered by compassionate... Read more
Care Provided
"Having only just met Sue, I was immediately aware of her kind and caring nature. She showed my mum respect and gave her time and space to..."Read all 42 reviews
Home Instead (Cuffley, Cheshunt & Harlow) understands that home is where loved ones feel happiest. They passionately believe that age should be celebrated and that everybody should be able to live happily,... Read more
Care Provided
"Contacting Home Instead was one of the best decisions we made when looking for care for my Dad. It's clear that everyone on the team is..."Read all 14 reviews
Home Instead Pocklington & Brough gives people the care and support they need in the comfort of their own home. Trained, compassionate staff help people by offering home care services such as help... Read more
Care Provided
"Home instead, are being used by a number of the private residents. The residents all have varied needs and level of requirement. Home..."Read all 27 reviews
Home Instead Tyne Valley provide quality home care to clients in Hexham, Corbridge, Riding Mill, Stocksfield, Wylam, Prudhoe, Wickham, Throckley, Westerhope, Wolsington, Stamfordham and surrounding villages. Home... Read more
Care Provided
"Very happy with the care standard. The introductions were beneficial. And having consistent times and care providers is great. Even on..."Read all 93 reviews
Home Instead (Weston-Super-Mare, Burnham on Sea & North Somerset) offers a team of carers who are committed to an ethos of changing the face of ageing. The focus is on a quality and personalised service... Read more
Care Provided
"The Home Instead carers have been wonderful for my father in the last 4 months . Although I speak to him everyday it's lovely to know that..."Read all 64 reviews
Home Instead Central Hampshire is dedicated to delivering compassionate, high-quality home care services in Central Hampshire. The company provides personalised care at home for older adults and their... Read more
Care Provided
"My Mum has been using Homeinstead for 5 years and they have been excellent. Sadly she has had to stop using them because of reaching the..."Read all 86 reviews
Home Instead Fareham and Gosport is rated as outstanding by CQC (Sept 2019). They provide quality home care to clients in Fareham, Gosport, Lee on Solent, Stubbington, Portchester, Titchfield, Wickham... Read more
Care Provided
"I met my mum's carer Gina this week whilst I'm looking after my mum. Gina has been great with my mum- she is really hardworking and very..."Read all 81 reviews
Home Instead (Ilkley, Skipton and Settle) offers a flexible range of non-medical care for older people, with all care personalised to suit the needs of the individual. Help with a wide range of domestic... Read more
Care Provided
"Your provision of care/support is excellent, and communication is consistently reliable and accommodating. You have been a great source..."Read all 89 reviews
Established in 2010 and rated as 'Outstanding' by the Care Quality Commission (CQC) (January 2017), Home Instead Epsom & Mole Valley is a family owned, award-winning company providing companionship led... Read more
Care Provided
"All the Home Instead staff provided excellent care and were endlessly patient with my mother-in-law and helped her enormously during her..."Read all 114 reviews
Home Instead Southport & Formby services include companionship, home help, personal care, meal preparation, accompanying clients to appointments, post-hospital care and medication reminders. Assistance... Read more
Care Provided
"Home Instead have been providing morning and evening care for our Mum for several months now and it has given us a great deal of peace of..."Read all 44 reviews
Home Instead (Tamworth and Lichfield) aims to change the face of ageing by providing a non-medical care service of exceptional quality for people to stay independent within their own home for as long... Read more
Care Provided
"The carers from Home Instead are amazing, they treat my Mum and Dad with respect and have gone above and beyond what I expected of them...."Read all 90 reviews
Home Instead Salford and Worsley offers an exemplary service supporting Salford Seniors' in their own homes. Rated 'outstanding' (CQC, October 2017 & October 2023) Home Instead have an ever-growing... Read more
Care ProvidedOther Home Care Provider Groups you may be interested in:
Home Instead has a Group Review Score of 9.5 (9.517) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Home Instead must have a Review Score.
The team of carers we had for mum were so kind and supportive to my mum and our whole family. Nothing was too much trouble for them and they made every effort to help us cope with the emotional and physical impact of mums Alzheimer's disease. Our family were confident that the care team would act in mums best interests at all times. They adapted mums care plan to reflect her needs at each stage of her condition. They showed care and compassion and it was very obvious to us how much they loved looking after mum. There were a few carers who were regulars to mum & dads house and I would like to thank them in particular. Even when mum was in her final stage and after she passed away they remained in contact with us, came to hr funeral and have visited my dad several times since then. It means such a lot to our family to know that mum was loved by everyone who knew her and the continued visits to see dad are testament to that.
We've had home instead helping Dad with day to day companionship, care and cleaning for some time now. Really can't fault them. The staff are so lovely and actually care. It's very reassuring that when we're in work he's being properly looked after. I have recommended them to several people looking for the same service.
The Stirling team have proven to be very professional, dedicated, accommodating and flexible, holding and achieving high levels of standards in all areas of the care they undertake for my mother.
The compassion, empathy, patience, understanding, attention to needs and care the daily carers give to my mum whilst also keeping a close eye on my father is very much appreciated. The natural social interaction and familiarity is also such a benefit to my mother's mental stimulation and overall wellbeing.
As a family, we could not do without them.
We have been extremely satisfied with the service from Home Instead. We especially value the reliability and punctuality of the carers, and always knowing who will be coming. All are highly trained, respectful of privacy, yet also very friendly and accessible. I have put "good" rather than "excellent" for value for money, only because I have nothing to compare it with. Perhaps that speaks for itself!
Home Instead have become a critical factor in enabling my uncle to remain living in his own home. The carers are attentive and resourceful, and the office staff are always on the ball and communicate well.
Excellent care. Very helpful and caring staff. First class service. Highly recommend.
Thank you for that lovely review of our services it is has as always a great pleasure to be involved in making a difference to your life.
I would, without reservation, recommend Home Instead Southampton to anyone looking for a care company that does exactly that, cares.
Thank you so much for your kind review - it was a joy and privilege to be able to support your wonderful Mother-in-Law. I remember heading out for many chats before she signed service as she was convinced at 102 years young she did not need us, yet quickly formed relationships with the...
I continue to be impressed by persons who come to support me. No matter what I ask, the task is done with care, amazing attention to detail eg - laundry is always folded and put away, food is presented with care and style! My home and things are handled with respect, help with decisions re layout of cupboard contents they have cleared out a lot of unnecessary stuff; take me to charity shop with variety of good; even look me to medical appointment. I find them such a valuable resource and angels who listen to my ramblings. Am getting a bit confused with different name and time but it all works out!!
Thank you so much for this very positive review. It's wonderful to hear that our Care Professional's are making such a positive impact on your daily life. I will share this lovely review with your Care Team, they'll be thrilled!
I find that in all ways my care is quite excellent no matter what I ask her to do to help me.
Our helper has been very pleasant and done everything we have asked including wiping fridge out preparing meals washing floors and hoovering and chatting to both of us.
Having experienced Home Instead's exemplary standard of care in Shoreham-by-Sea, when my parents lived in my home for three years, I was happy to reconnect to supplement the care Mum was receiving in their Extra-Care flat in Horsham. My Dad, who is in his early 90s can now have minimum stress three days of the week, When your wonderful young Home Instead carer visits Mum, on time, and spends an hour giving her personal care in the bathroom and chatting to her afterwards. We can't praise Home Instead highly enough
Such lovely words, thank you so much and for taking the time. We are lucky to visit your Mum and Dad, so sweet and such wonderful and interesting stories! I will also pass on your kind words to your Mum's Care Professional.
Home Instead Horsham provided care for my mother for several years before her passing in October '25. In that time I found them helpful and sensible to deal with. The vast majority of the carers who visited were very good, with a reassuring and positive approach. One of my mother's dearest wishes was to not go into a care home. I'm very happy that we safely fulfilled this wish and we could not have done this without the quality of care provided.
We adored your Mum and the Care Professionals always spoke so highly of her. We knew she wanted to be at home and are glad that we could help fulfil that wish. Thank you so much for taking the time to write your lovely words.
If in time her personal needs increase we would not hesitate to adapt the care package to suit her and would be happy to continue to pay for their excellent standard of care.
Thank you for taking the time to write such a lovely review. The Care Professionals really enjoy visiting your Mum. We are more than happy to support her in anyway she needs.
I can't praise Home Instead Braintree highly enough. The staff are genuinely caring and kind, making time to chat with Mum when they can, as well as helping her with tasks she finds more difficult these days such as changing bed clothes, ironing, putting out wet washing, setting up the heavy sun parasol in the garden in this heatwave.
The staff are thoughtful with the reports that they write so that I can stay in touch with what they did or found during their visits (eg. meds not taken, key left in front door so they couldn't get in the front, equipment problems etc), which makes it so much easier for me to support Mum when I live 50 minutes away. The app where they log their reports is a game changer.
Yes it could seem costly but being able to have an hour's visit, so that carers build rapport with Mum and actually have time to chat as well, is well worth it. Their visits give me peace of mind.
Thank you Kate for taking the time to write this review and for being so collaborative in how we support your Mum. Your feedback is essential as we strive to always improve our services and motivate our team.
I would wholeheartedly recommend them to anyone looking for compassionate and reliable care for a loved one.
Thank you for taking the time to review our service. It has been a true pleasure to provide care for your Mum, it is particularly lovely to hear that our Care Professionals continue to promote your Mum's independence whilst maintaining her autonomy and dignity. Your Mum has made some beautiful...
Home Instead have been responsive, understanding and professional. I was particularly impressed that they noted every detail of information I shared with them at the outset, and have used it when needed. The carers do a great job supporting my dad.
Thank you for your review. We are pleased to hear that you have found Home Instead to be responsive, understanding and professional.
It is important to us that we take the time to understand each client's needs from the outset and use that information to provide consistent, personalised support. We are glad to hear that your dad is being well supported by our Care Professionals.
The care are all very kind and efficient and have made a big difference to my life. I heartily recommend this company.
Thank you for your lovely review-it is great to hear we are making such a difference to you :)
Home Instead have been consistently helpful to my mother, listening and responding quickly to any queries or requests, proving themselves flexible in meeting my mother's needs. The quality of their staff is very high, and Id particularly like to thank a man called Colin who is so gentle and kind to my mother its positively a pleasure to watch - not to mention picking up a few tips on how to handle her myself!
Thank you Home Instead, we are deeply grateful to you for both your humanity and your professionalism.
Thank you so much for your incredibly kind words. It truly means the world to us to know that your mother feels supported, listened to, and cared for in the way she deserves.
We are especially grateful for your lovely recognition of Colin. His gentle and compassionate approach reflects exactly...
Would highly recommend the Reading team as reliable and trustworthy and give peace of mind.
Thank you for taking the trouble to post a review on Hmecare.co.uk. Our Careers derive immense satisfaction from learning how well thought of they are. I will pass on your comments to them.
Kind regards
Philip Keohane
Exceptional care and service from all the ladies. We've really appreciated everyone of them. They are always so helpful and caring. Definitely recommend to anyone wanting to stay at home and have the extra help. Dad has been singing praises of them all.
We understand how important it is for families to feel confident and reassured when arranging care at home, so your feedback means a...
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Average costs for home care provided by Home Instead by care type provided. The fees are calculated using the starting hourly rate for Visiting Care and starting weekly rate for Live-in Care (if applicable) provided by Home Instead, based on 136 out of their 243 locations.
| Type of Care Provided | Average Weekly Cost |
|---|---|
| Visiting Care (hourly) | £34.70 |
| Live-in Care (weekly) | £1,640 |
Keep in mind that fees can vary between providers and factors such as specific needs and individual requirements can affect costs. For more information on domiciliary care fees across the UK and advice on how to pay, see our home care guide.
Keep in mind that fees can vary between providers and factors such as specific needs and individual requirements can affect costs. For more information on domiciliary care fees across the UK and advice on how to pay, see our home care guide.
Home Instead own 243 Agencies.
Home Instead (Exeter & East Devon), Home Instead (North Oxfordshire) & Home Instead (Wandsworth, Lambeth & Dulwich) have the highest review score.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Home Instead to verify any information. View our terms and conditions. Home Instead has a Basic Service - more info.
