Home Care Providers Owned by Home Instead in Hampshire

I would, without reservation, recommend Home Instead Southampton to anyone looking for a care company that does exactly that, cares.

Sam and Daryn were lovely mum loved having them helping her and keeping her company. She would like them again when we need the restbite. They were just like having friends over for coffee. They were a great help with dinners and housework

We can not fault the care the family has received from the Home Instead team especially Sharon, Emma and 'singing' Andrea and dancing partner Holly.

We are so proud to be part of the Tuesday singing group. This is great stimulation from music and exercise with all the dancing.

We have had a challenging month with an hospital stay. The warm, support, encouragement and dedication from the team was greatly valued by the family during this period.

The Home Instead team feel part of our family!

My family started employing Home Instead Southampton for Personal Care and Household Services for my Mum and Dad in early 2020 and over the course of the next six years they provided an exemplary service, full of professionalism, efficiency and compassion. Both of my parents quickly came to view their Professional Carers as friends as well as carers. We were particularly impressed by their willingness to get stuck in when situations were difficult. For my sister and I who both lived some distance from our parents, their daily presence was incredibly reassuring. When my Dad passed away in 2021, the Professional Carers became a real lifeline for my Mum, whose life was immeasurably better because of their daily presence. From a more practical, operational perspective, Home Instead Southampton were similarly excellent. Quarterly Service Reviews undertaken without fail and helped to inspire full confidence in their commitment to the care of loved ones. Strongly recommended.

Home Instead have been providing services to my wife for the past 18 months and at all times I have found the staff to be punctual and completely reliable. I would certainly recommend their services.

I can thoroughly recommend Home Instead and I'm so grateful to them for their support with both my parents.

My mother's quality of life has improved with their support. Would happily recommend.

Previously, I would have described their service as good, but not necessarily special. But since Mum's accident, I have been so impressed with the whole team, how they geared up so quickly and efficiently to ensure she could remain in her own home and the level of service and care has really been outstanding.

After an 18 month battle with cancer, my father deteriorated very quickly just after Christmas and after a short stay in hospital it was clear he was going to need some assistance at home. The team quickly jumped into action and came to visit us the morning after I had got him home. During that day it became apparent that the sort of care I had initially reached out about wasn't going to enough and the team were able to completely adapt and provide us with excellent urgent palliative care the following day. My father very sadly passed away peacefully at home a day later but having the home instead team on rotation during the day and all through the night gave us peace of mind and comfort. It gave us the space as his family to be able to just sit with him and spend time with him in his final days knowing there was a professional on hand to help with any more functional care needs. I couldn't recommend the team enough - so competent at what they do but also incredibly kind.

There is an app where the carer shares feedback on every visits which is helpful.

I find the two ladies who visit me very helpful, and I enjoy their company.

All the members of staff I have spoken to or met have been very professional, helpful and friendly. The care professionals treat my dad with care, respect and dignity. They often go over and above their tasks. I am very grateful for their care and attention.

The Home Instead carers have been wonderful for my father in the last 4 months . Although I speak to him everyday it's lovely to know that the carers are going in for an hour twice a day .He loves company and to know that someone is seeing him twice a day is such a help to me . If there is a problem they always contact me ( usually if he is out !) and it. Is all very reassuring . He went into a home for a month for some rehab but was very keen to return home and Home Instead has enabled him to do this . Thank you .

We as a family, have found this service to be an effective alternative to a care home. It means that our relative can continue to live independently whilst being supported with various areas of her life, such as meals, washing, some cleaning, medication and socialising. The staff have effectively managed her needs and are skilled at negotiating with and supporting her.

I have found that Home Instead are a very caring company, to both me and my husband. I am having to leave them as my husband is going into residential care. If I ever need care, I would use them.

I would thoroughly recommend Homeinstead to friends/ family.

The carers are informed of any requests I ask from the office so that is helpful.

Experience has generally been good, apart from choosing a carer who was my next door neighbour for a short period. I've had about four regular carers of whom three have been very good. Apart from varying skills, the ability to provide intelligent conversation is important - more important than an impeccably made bed. My worst bugbear is the office changing the day of the week that a carer comes without much notice. One has to do the washing before the carer can do the ironing rather than after.

They did try to introduce me to new carers as they did for the first one but the replacement was not as good!

Home Instead has made a huge difference for Dad and for us as a family. We're truly grateful for their professionalism, compassion, and consistency. Highly recommended!