Home Care Providers Owned by Home Instead in Greater Manchester

The care Home Instead (Rochdale) provided, helped mum to maintain her independence and quality of life, staff were keen to involve me with her care plan at every stage, they always treated mum with compassion, kindness and respect, the support was very well organised so that it met mums needs as well as mine. Both the management and the operation of the organisation ensured that very good quality care was provided flexibly around mums changing needs. I would highly recommend Home Instead (Rochdale) to anyone who is looking for support to care for a loved one.

I would like to thank both the carers and the management team for their dedication, professionalism, kindness and ongoing concern for my parents' welfare. Their commitment gives us great confidence and peace of mind.

I highly recommend Home Instead Bolton for their exceptional and well-organised care for my Mum. They helped give our family complete peace of mind. Mum liked all her Caregivers. Calls were always on time, and staff regularly went above and beyond. Their personal care was outstanding, handling Mum's physical needs with dignity and gentleness. They managed her morning routines effortlessly, getting Mum up and helping her into the bath each day. In the evenings, they settled her comfortably, making a bedtime drink and helping her into bed. They looked after her house, hoovering, changing bedsheets weekly, and doing laundry. They assisted with nutrition, making sandwiches for lunch and feeding Mum. They even cared for Sophie her cat. The team kept Mum engaged by chatting to her and playing games even suggesting practical items like Velcro slippers. Administratively, they were excellent, offering great flexibility. With a clear management hierarchy, they are an ideal choice and fair value.

Great service. Always smiling and happy to chat with mum. They don't get phased if she's having an off day and doesn't want any help. They talk about anything to get her engaged and build rapport so when they ask her to take her medication she is happy to comply.

Home Instead have been fantastic in supporting my mum for the last 4 years. The ladies who called each evening to make her a meal were helpful and friendly. They were always on time and the office would call if there was even a problem. Also the staff at the high peak office have been extremely helpful. Thank you to you all.

The staff at Home Instead are excellent and they do a very good job at looking after mum. They make her lunch for her and will do any jobs she asks them to do. The service is particularly useful when im on holiday because I know there will be someone calling in to check on mum at least twice a week.

I thoroughly recommend using this wonderful care provider.

The carers from Home Instead are amazing, they treat my Mum and Dad with respect and have gone above and beyond what I expected of them. They are professional, kind, friendly and cheerful, Mum and Dad look forward to their daily visit. I have peace of mind that Mum and Dad are being looked after and want to thank the whole team!!!

Our three carers are really friendly and amenable and it's a pleasure to welcome them into our home. They are always ready to help with whatever task we ask of them and look after my husband with a smile on their faces.

Both kind, thoughtful and pleasant.

I needed live in carer whilst waiting for an operation on my knee, when the call came to go in for op. The carer came with me & saw me settled. Op went well, but due to low blood pressure had to stay an extra 2 days. On the day home, my leg became swollen carer organised a doctor & ambulance for a one night stay in hospital, came out next a.m. with medication for thrombosis. My full time carer went for the next job & my local Home Instead came for 2 weeks. 3 times a day, lovely carers and excellent service all round.

The management team encourage and welcomes communication and care that is helpful at all times.

Boundaries between H.I, management, and clients seem confused, felt as if I was treated as a member of staff rather than a paying client

Home Instead were always professional and courteous. Staff were generally lovely and very caring. Some were exceptional in the care shown towards mum. We wouldn't hesitate recommending them or using them again should we need care.

The management have always been quick to help sort out any problems, and the staff are always genuinly pleasant and efficient. Their visits are not only necessary but also a pleasure.

One last thought, when we were looking at care providers in 2023, a few people had commented that HI are "quite expensive". In our experience, you get what you pay for. All the staff are caring, committed and professional, and went above and beyond whenever we needed them to. You will be able to find cheaper. I doubt you wil be able to find better. Overall, cannot recommend HI highly enough.

I have been very happy in the way I have been cared for. The carers were kind and cheerful and always on time. I had a variety of carers and each one was helpful and ready to do everything I asked of them. My congratulations to them all.

The carers supporting my elderly mother have been fantastic from day one, taking time to understand her needs, routines, and even her little quirks. Their kindness has made her feel comfortable and valued, and their professionalism shines through every visit. They've built a lovely rapport with her, and we couldn't ask for

His sense of humor has returned, and he genuinely looks forward to his twice-daily visits.

Very friendly person, cannot praise her too highly.