Randolph House, 37-41 Loingshut Lane West, Stockport SK2 6RX
Home Instead Senior Care (Stockport) supports older and vulnerable people to live in dignity within their own homes, taking a personalised approach to their circumstance with plans carried out by friendly and skilled professionals.
Areas of specialism includes issues of disablement, dementia care and palliative care, with caregivers carefully chosen for their suitability and thoroughly checked and vetted.
All decisions are taken in a client-centred fashion, looking to safeguard and improve personal satisfaction with life over the long-term.
Group : Home Instead Senior Care
Person in charge: Nicola Booth (Care Manager)
Type of Service: Home Care Agency (Privately Owned)
Provides Carers directly to the general public: Yes
Number of Carers: 96
Fees Guide: £22.50 per hour
Services Offered: 24 Hour Care • Adult Care (18+) • Live in Carer • Personal Care (on a contracted hours basis) • Personal Care Assessments • Risk Assessments in the Home
Care Offered: Alcohol Dependence (Past or present) • Call in Service • Cancer Care • Cleaning Service • Companionship • Dementia • Domestic Services / Home Help • Drug Dependence (past or present) • Elderly Care • Food Preparation & Serving • High Dependency Care, two carers attending • Hospital Discharge • Laundry Service • Learning Disability • Medication Assistance • Mental Health Condition • Palliative Care • Personal Hygiene Care • Physical Disability • Respite cover • Sensory Impairment • Shopping Service / Errands • Sit in Service • Transportation Service
Latest Care Quality Commission* Report on Home Instead Senior Care (Stockport): click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 8.3 (maximum of 10) for Home Instead Senior Care (Stockport) is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 2 Reviews over all time. This Average Rating is also the rating value for Home Instead Senior Care (Stockport) in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Home Care Agency / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Home Care Agency receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.833 for Home Instead Senior Care (Stockport) is calculated as follows: ( (10 Excellents x 5) + (2 Goods x 4) ) ÷ 12 Ratings = 4.833
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Home Care Agency to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows: 3 points for the first Positive Review, 0.5 points for each of the next 4 Positive Reviews ie an Home Care Agency needs 5 Reviews to receive the maximum score of 5 points.
The 3.5 Points relating to the number of positive Reviews for Home Instead Senior Care (Stockport) is based on 2 positive Reviews in the last 12 months and is calculated as follows:
3 + 0.5 = 3.5
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Home Instead Senior Care (Stockport) has a Review Score of 8.3 (8.333) from 2 Reviews
Review submitted from a Postal Card by Valerie H (Client) on Wednesday 14 February 2018. Relates to December 2017.
I was very pleased with the service. The lady was very kind and had total respect. She was very thorough and was pleased with the way things had been carried out. All books were up to date. It was a pleasure to have her in my home.
How likely would you be to recommend Home Instead Senior Care (Stockport)? Extremely Likely