South Manchester Care Ltd

436 Barlow Moor Road, Manchester M21 0AB
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9.3 11 Reviews
South Manchester Care are a CQC registered Home Care agency based in Manchester. They provide tailor made services to those in need of care. All staff are fully trained, DBS checked and fully vaccinated.

At South Manchester Care, care workers can offer a range of personal care services, including:

- Assistance in or out of bed in the morning or evening
- Getting dressed or undressed
- Help with eating and drinking
- Support with any necessary medication
- Providing company for those living alone
- Assistance where disabilities may hinder individuals doing certain tasks
- Washing, bathing and showering.
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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Nursing/Nurse Led Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Nursing / Nurse Led Care

  • PEG Feeding
  • Stoma Care
  • Medication Assistance (Intravenous)
  • Catheter Care

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £25
  • Weekly Live-in Care Fees: £1400 – £2200

Live in care packages vary from low dependency to high dependency

These prices are only a guideline, please contact South Manchester Care Ltd to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Owner

  • South Manchester Care Ltd

Person in charge

  • Richard Copestick (Manager)

South Manchester Care Ltd Reviews (11)

9.3

South Manchester Care Ltd has a Review Score of 9.3 (9.259) out of 10, based on 5 reviews in the last 2 years. Over all time South Manchester Care Ltd has 11 reviews.

Overall Experience

  • 9
  • 1
  • 0
  • 0
  • 1

Date Published

11
4
4
5
6

Review from Zoe S (Mother of Client) published on 28 May 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has been with his carer for around two years and will only allow him to take him out. He has been an amazing support and always adapts times to meet our needs when necessary. He is always on time or early if our son wants to go earlier. He is always calm and friendly and has a lot of patience.
We are really lucky to have him work with our son.

Reply from Mian Habib, Managing Director at South Manchester Care Ltd

Thank you so much for your kind Review. We are extremely pleased to see how our staff are making a difference to the lives of the children we look after. Once again, thank you for your support.

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Review from Sarah T (Mother of Client) published on 22 May 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Great service, friendly reliable workers, great communication and swift responses when needed. Great matching of support worker to my son and his needs/interests which has led to an ongoing really positive relationship to occur. Would definitely recommend their services to others.

Reply from Mian Habib, Managing Director at South Manchester Care Ltd

Thank you for your kind words. We're happy to know we are meeting your Son's needs. Thank you once again!

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Review from H G (Mother of Client) published on 21 May 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

South Manchester care have been great with my son , I was concerned with my son being non verbal and learning disability, but the manager came out and found the perfect carers for my son , he has the same 2 carers each week , and they have become very good friends, very happy

Reply from Mian Habib, Managing Director at South Manchester Care Ltd

Thank you for Review. We hope your Son is enjoying his time with South Manchester Care

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Review from N W (Grandson of Client) published on 1 May 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent service! Couldn't be more happy with the quality of service South Manchester Care provide. They have great carers who put the time and effort in to getting to know my Grandad well. They look after him very well and he is always pleased to see them. We are very grateful for their help. Also,
they are always on time and accomodating when plans change. I definitely recommend them, 5 stars!!

Reply from Mian Habib, Managing Director at South Manchester Care Ltd

Thank you so much for your kind words and fantastic feedback! Were truly grateful for your support and are so pleased to hear that your Grandad is happy with the care hes receiving. Our team takes great pride in building real connections with the people we support, so it means a lot to know that effort is recognised.We'll be sure to pass your message on to the carers involved theyll be thrilled to hear it. Thank you again for your recommendation and for trusting South Manchester Care!Warm regards,The South Manchester Care Team

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Review from Amal A (Client) published on 24 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Very pleased with the cleaning carried out on her fortnightly visits. All the people in the company that I've had dealings with have been courteous, helpful and a pleasure. Very polite and professional.

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Review from Jeanette P (Grandmother of Client) published on 11 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent service, can't fault anything. Provider and my grandson get on very well and he looks forward to him coming.

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Review from Z M (Daughter of Client) published on 18 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Instruct at your own risk! Appointed to care for my father who has dementia. As this is a fairly new company I put up with all their incompetencies with the view I will support a new business and they will learn and take on board feedback. The registered manager left due to fears of the company being
reported to the CQC and it affecting their progression in their nursing career. Also, the fact they don’t have a single policy in place and it’s illegal how they operate. They have one good carer which they use for the initial few weeks to procure clients and then it seems they send anybody. The contract I received was a cleaning contract which shows the lack of thought into the care agency aspect of the business. I wish I had left sooner.

Reply from Richard Copestick, Registered Manager at South Manchester Care Ltd

Thank you for your feedback. At South Manchester Care we value all feedback whether that be good or bad. It is disappointing to us as a company that after 112 days caring for your Father, 3 times a day your opinion is so negative. I'm unsure why you believe the Registered Manager left, as I was appointed in November 2022, and continue in post? Nevertheless, I have reviewed the rotas and out of 336 visits made, we provided the same carer for 228 visits, which I believe to be an exceptional level of care continuity. I'm sure you would agree that staff are required days off, and as a business, we have to respond to sickness, in which case other staff have to attend. It allows for care to continue, minimising risk. If it provides you with peace of mind, we currently have 119 policies in place, which are accessible to all staff through our electronic HR portal citation; There are also hard copies in our office. We take on board the points you've raised and wish you all the best.

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Review from Fayzan H (Client) published on 14 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Great services. They were very responsive and very friendly.
The people are efficient, and I love the work that they do.
I have a small apartment, and they come and clean up perfectly; I am also working during those hours as I work from home, so they come in and clean the apartment and then leave.

Reply from Mian Habib, Managing Director at South Manchester Care Ltd

Thank you so much for your kind words, Fayzan. Your feedback is noted and appreciated by everyone at South Manchester Care.

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Review from I S (Friend of Client) published on 3 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent service, carers are like cheerful friends. They are highly professional, caring and very tidy. Staff have treated him with kindness, and the manager has been a great help. He has made some excellent progress since we started the services with South Manchester Care.

Reply from Mian Habib, Managing Director at South Manchester Care Ltd

Thank you for your kind words; it has been a pleasure caring for your friend, and it is amazing to see the progress he has made in such a short amount of time.

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Review from B M (Daughter of Client) published on 22 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would highly recommend South Manchester Care Ltd, they gave great care for my mother while I was always. I would definitely use them again.

Reply from Mian Habib, Managing Director at South Manchester Care Ltd

Thank you for your kind review, it was a pleasure for our team to look after your Mother.

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Review from S C (Daughter of Client) published on 19 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been really happy with the service offered so far by South Manchester Care. All members of staff have been courteous and helpful. They have been quick to respond to enquiries and questions and always keen to make things easy for us. The carer they have provided for my dad has been great. He
is building a good relationship with him and my dad feels happy and cared for. I would be happy to recommend South Manchester Care.

Reply from Mian Habib, Managing Director at South Manchester Care Ltd

Thank you very much for your kind feedback. It has been our pleasure caring for your dad, and we hope that he continues to feel well looked after by our service.

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Current Review Score: 9.3 (9.259)

Overview of Review Score

The Review Score of 9.3 (9.259) out of 10 for South Manchester Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 5 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.759 for South Manchester Care Ltd is calculated as follows: ( (22 Excellents x 5) + (7 Goods x 4) ) ÷ 29 Ratings = 4.759

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for South Manchester Care Ltd is based on 5 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 = 4.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 Jun 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

News (1)

News

Previous Events

There are no previous events for South Manchester Care Ltd

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for South Manchester Care Ltd

Meet the Team (3)

No image found

Mian Amaan Habib

Job Title: Director

Joined: 2021

Mian is one of the company directors, he owns the company alongside his Mother Farahat. Mian is in charge of the development of the business.
No image found

Farahat Habib

Job Title: Director

Joined: 2021

Farahat is one of the company directors.
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Richard Copestick

Job Title: Registered Manager

Joined: 2022

Richard is in charge of the overall management of South Manchester Care.

Frequently Asked Questions about South Manchester Care Ltd

What Type of Services does South Manchester Care Ltd offer?

South Manchester Care Ltd offers Home Care.

How many Carers does South Manchester Care Ltd employ?

South Manchester Care Ltd employs 45 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact South Manchester Care Ltd to verify any information. View our terms and conditions. South Manchester Care Ltd has an Enhanced Service - more info.