CareYourWay North Manchester & Salford

Office 11, City View Offices, 99 Long Street, Middleton, Manchester M24 6UN
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10 14 Reviews
  • CareYourWay North Manchester & Salford, Manchester
CareYourWay North Manchester & Salford is a family-run home care business, led by two sisters deeply committed to delivering the highest quality of care. They pride themselves on providing the kind of compassionate, attentive care that they would want for their own parents. The dedicated team offers a range of personalised services, including home care, elderly care at home, live-in care and companionship, all the way through to complex and end-of-life care.

Operating across Middleton, Prestwich, Failsworth, Swinton, Salford, Eccles, Roe Green and Irlam, they are proud to be named one of the Top 20 Large & Mid-Size Home Care Groups of 2024 by Homecare.co.uk. Their approach is holistic, ensuring that every individual's unique needs are met with respect and empathy. Whether it's a simple daily visit or comprehensive support, CareYourWay is here to provide a 'whole service' care experience.

At CareYourWay North Manchester & Salford, they focus on delivering care that empowers individuals and enhances their quality of life. They continuously monitor care plans and packages, ensuring that if additional support is needed, both the individual and their families are informed, supported and empowered in the decision-making process. It's essential to them that you remain at the heart of every decision regarding your care, ensuring your needs and preferences are always prioritised.

Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £28.50

At CareYourWay, every care plan is uniquely designed to suit your individual needs and preferences. To make our services as accessible as possible, we adopt a dependency fee guide, ensuring pricing reflects the level of support you require. Clients are charged on a price-per-hour basis, with fees varying according to your bespoke care plan. We’d be delighted to discuss your personal requirements and provide clear, tailored pricing information — please feel free to contact us for a friendly, no-obligation conversation.

These prices are only a guideline, please contact CareYourWay North Manchester & Salford to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Group/Owner

Person in charge

  • Bethany McCarthy (Registered Manager)

CareYourWay North Manchester & Salford Reviews (14)

10

CareYourWay North Manchester & Salford has a Review Score of 10 (10.000) out of 10, based on 14 reviews in the last 2 years.
Over all time CareYourWay North Manchester & Salford has 14 reviews.

Overall Experience
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Reviewer Connection to CareYourWay North Manchester & Salford
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Total of 14, showing 1-14
Review from Anthony B (Client) published on 29 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I'm a 64 old disabled mab after an accident and I've had many carers over the years and these are the simply the best. Also treat me with dignity and respect and very punctual. If I could give them 6 stars I would.
Reply from Rebecca Whitehouse, Director at CareYourWay North Manchester & Salford

Thank you very much for your thoughtful review. We're truly honoured to receive such positive feedback, especially from someone with your experience of care over the years. It means a great deal to know that our team has made you feel respected, supported, and valued. Providing dignified and punctual care is something we take great pride in, and your kind words are a wonderful reflection of the dedication our carers show every day. Thank you again-your support is sincerely appreciated.

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Review from Pauline F (Client) published on 2 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am extremely happy and very satisfied with the care I receive every day. All my needs are met and the carers are lovely and very willing to help with all my needs.
Reply from Rebecca Whitehouse, Director at CareYourWay North Manchester & Salford

Thank you so much for your kind words. We're absolutely delighted to hear that you're happy and satisfied with the care you receive. Our team works hard to ensure that every client feels supported, respected, and well cared for, so it means a lot to know we're making a positive difference. Your feedback will be shared with the carers - it will mean the world to them.

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Review from Kimberley J (Sister of Client) published on 17 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Right from the start Care Your Way gave me the confidence that they were the right people for my sister's care. So attentive to all her needs and very caring. I am extremely satisfied with the service and would have no hesitation in recommending them to friends and family.
Reply from Rebecca Whitehouse, Director at CareYourWay North Manchester & Salford

Thank you so much for your kind words and lovely review. It truly means a lot to our whole team. We're so glad we were able to give you that confidence and reassurance from the beginning - it's exactly what we aim for. Knowing that your sister feels well cared for and supported means everything to us. Thank you again for your trust, and for recommending us - it really does mean the world.

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Review from R F (Daughter of Client) published on 17 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Outstanding effort to ensure my mum had the correct care and equipment to be able to carry on with everyday life. And this amazing team still rings to check on our mum. not only is the care impeccable whilst they are happy to help afterwards. They also checked she was ok to get her shopping and be able
to get in and out of the bath on her own. Honestly 5star from start to finish.
Reply from Rebecca Whitehouse, Director at CareYourWay North Manchester & Salford

Thank you so much for your lovely review.We're absolutely delighted to hear that your mum has felt truly supported by our team. Ensuring our clients have the right care, equipment, and day-to-day support to live comfortably and safely at home is exactly what we strive for-and knowing that we've helped make a difference means everything to us.It's wonderful to hear that our ongoing check-ins have been appreciated too. We believe care doesn't stop at the end of a visit, and your kind words reflect exactly the values we aim to uphold.Thank you again for taking the time to share your experience -it really does mean a lot to all of us.

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Review from S B (Daughter of Client) published on 30 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We first arranged companionship visits for my mum as her needs were quite low. We just needed someone to pop in on her, especially as I don't live close by. At first, she only wanted a visit once a month, but she's enjoyed the company so much that she now looks forward to weekly visits.


Recently,

the bank failed to send out her new bank card, leaving her without money for a while. The team went above and beyond to make sure she had everything she needed during that time, such as a food shop.


It's incredibly reassuring to know that she's being looked after with such care and attention when I can't be there myself. I couldn't recommend CareYourWay North Manchester and Salford enough. Thank you!

Reply from Rebecca Whitehouse, Director at CareYourWay North Manchester & Salford

Thank you so much for your kind words! We're so glad to hear that the companionship visits have been such a positive experience for your mum. It's wonderful that she now looks forward to weekly visits and that we've been able to provide her with the support she needs, especially during the bank card issue.It's always our priority to go above and beyond for our clients, and we're thrilled to know that this gave you peace of mind. We truly appreciate your trust in us, and your recommendation means the world to us!Thank you again for choosing CareYourWay North Manchester and Salford. We're so happy to be part of your mum's care journey.

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Review from A C (Granddaughter of Client) published on 30 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The support they've given my nanna has been incredible and has made such a difference to her. The carers are so kind, and the communication has been excellent throughout. Would highly recommend to anyone who needs care.
Reply from Rebecca Whitehouse, Director at CareYourWay North Manchester & Salford

Thank you so much for your lovely review. It means the world to us to hear that we've made a positive difference for your nanna. Our carers truly care about the people they support, so knowing that their kindness and commitment have been felt means everything. Were also really pleased to hear that communication has been smooth its such an important part of what we do. We really appreciate your kind words and the trust you've placed in us. It's a privilege to care for your nanna.

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Review from J R (Daughter of Client) published on 30 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care my mum receives is excellent. The carers are kind, helpful and always treat her amazing. We feel very lucky to have such good support. The carers make a real difference to mine and my mums lives on a daily basis Thank you.
Reply from Rebecca Whitehouse, Director at CareYourWay North Manchester & Salford

Thank you so much for your lovely feedback. It means a great deal to hear that your mum is receiving excellent care and that our team is making a positive difference in both of your lives. We're incredibly proud of our carers for the compassion and dedication they show every day. Knowing that you feel supported and that your mum is treated with kindness and respect is exactly what we aim for. Thank you for your trust - it's a privilege to support your family.

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Review from Helen B (Daughter of Client) published on 30 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We were recommended by one of my friends and I can safely say I know why. the carers are all amazing. They really look after my Mum, wanting to understand her needs and most importantly keeping her safe i her own home. Mum is loving getting to know them all and tells me what they have talked about
on the visits.
I have also requested a few extra visits, when I have been away and this has been accommodated, which is a massive help to me and my Mum.
We received a lovely afternoon tea for VE day and my Mum loved that.
Would highly recommend.
Reply from Rebecca Whitehouse, Director at CareYourWay North Manchester & Salford

Thank you so much for your kind words, it truly means a great deal to our entire team. We're delighted to hear that your mum is enjoying getting to know our carers and that she feels safe, supported, and listened to in her own home. Providing person-centred care that meets both emotional and practical needs is always our priority. We're also really pleased that we could support you with additional visits when needed - we understand how important peace of mind is for families. It was a pleasure to share a little something special for VE Day, and we're so glad your mum enjoyed the afternoon tea. Thank you again for your trust and for being part of the CareYourWay North Manchester & Salford community.

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Review from Ann B (Daughter of Client) published on 29 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We contacted Care Your Way, North Manchester to seek support for my Mum. The whole process of meet & greet and paperwork was very efficient and we felt very comfortable with getting set up. From the commencement of the actual daily visits Mum has been very relaxed and treated with the exact level of
care & understanding that we hoped for. The carers are punctual and adaptable to her needs which at this stage are not exhaustive but it's all about building what we hope will be a long term and developing relationship as her needs increase in the future. Highly recommend the company.
Reply from Rebecca Whitehouse, Director at CareYourWay North Manchester & Salford

Thank you so much for your kind and thoughtful review. We're truly grateful that you chose CareYourWay North Manchester and Salford to support your mum, and we're so pleased to hear that the experience so far has been smooth, reassuring and positive. Our team works hard to ensure every client feels comfortable and valued, and it's wonderful to hear that your mum is already building trust with her carers. We're committed to growing with you both and adapting our support as her needs evolve over time. Thank you again for your recommendation-it means the world to us!

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Review from Ian D (Son of Client) published on 27 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care my mum has been receiving is excellent. The carers are very personable and engaging, and the company is very well organised. Communication is excellent, and the visible adherence to protocols is very reassuring and they're very presentable too! It is a great comfort to know our mum has their
attention, and they are very conscientious about her expectations, and adaptable to variable needs.
Reply from Rebecca Whitehouse, Director at CareYourWay North Manchester & Salford

Thank you so much for your thoughtful review. We're truly grateful for your kind words and delighted to hear that your mum is receiving the high standard of care she deserves. Our team takes great pride in being personable, adaptable and professional, and it's wonderful to know that this is shining through in the support we're providing. Clear communication and strict adherence to protocols are key values for us, so it's incredibly reassuring to hear that these aspects are bringing comfort to your family. Thank you again for your trust in us - it's a privilege to care for your mum

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Review from Stuart M (Client) assisted by family/friend published on 27 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since the arrival of my new carers, my feeling of wellbeing has increased greatly due to their kindness, consideration and gentleness. I look forward to their visits greatly because we play music and indulge in light hearted banter. It is a joyful visit enjoyed by both sides. It has got to the stage
where I now look upon the girls as daughters that I never had. I have become very fond of them. I also have a cat called Socks who they enjoy giving affection to and Socks enjoys their fuss.
Reply from Rebecca Whitehouse, Director at CareYourWay North Manchester & Salford

Thank you so much for your kind words, they truly mean a lot to us. We're delighted to hear that our carers have had such a positive impact on your wellbeing and that their visits bring joy and companionship. It's wonderful to know that the light-hearted moments, music and friendly chats have created such a lovely bond. And of course, how could we not mention Socks! He's become quite the celebrity in our office - the team all love his cheeky character and enjoy giving him plenty of affection during each visit. Thank you again for your lovely feedback - it's a privilege to support you!

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Review from D M (Niece of Client) published on 23 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the first phone call the team were amazing. I've been so impressed with the care and support my uncle has received. The carers are kind, reliable and really helped improve his mobility. So knowledgeable and always quick to respond. Thank you!
Reply from Rebecca Whitehouse, Director at CareYourWay North Manchester & Salford

Thank you so much for your lovely review! We're really glad to hear your uncle has been happy with the care and support he's received. It means a lot to know our team has made a difference and really helped with his mobility. The team will be so pleased to hear your kind words.

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Review from Nicola D (Friend of Client) published on 23 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The difference that CareYourWay has made was evident within a week of switching services from another care provider. They consistently go above and beyond to not only ensure that physical care is provided to the highest standards but also that laughter, fun and companionship are present at every visit.
The improvements in both health and happiness speak for themselves and nothing is ever too much trouble.
Reply from Rebecca Whitehouse, Director at CareYourWay North Manchester & Salford

Thank you so much for your wonderful review. We're truly humbled to hear the positive impact our team has made in such a short time. At CareYourWay North Manchester and Salford, we believe that great care goes beyond meeting physical needs, it's about bringing joy, comfort, and companionship into people's lives. Knowing we've contributed to improved health and happiness means the world to us. Thank you for trusting us!

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Review from E P (Daughter of Client) published on 7 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff that have been involved in my mums care are very warm, friendly and helpful. We could not ask for any better care.
Reply from Jonathan Sabater Romero, Chief Operations Officer at CareYourWay North Manchester & Salford

Thank you so much for the wonderful review - it is our pleasure to provide the care that we do.

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Current Review Score: 10.0 (10.000)

Overview of Review Score

The Review Score of 10 (10.000) out of 10 for CareYourWay North Manchester & Salford is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 14 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for CareYourWay North Manchester & Salford is calculated as follows: ( (84 Excellents x 5) ) ÷ 84 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for CareYourWay North Manchester & Salford is based on 14 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (7)

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Meet the Team (2)

Bethany Hannah

Bethany Hannah McCarthy

Job Title: Registered Manager and Director Joined: 2024

Bethany (Beth) McCarthy is the Registered Manager and Director of CareYourWay North Manchester & Salford. With a deep passion for delivering exceptional care, Beth brings a wealth of experience and dedication to her role. She is committed to ensuring that every individual receiving care is treated with dignity, respect and compassion, providing the same standard of care that she would want for her own family.


As both the leader of the team and a hands-on manager, Beth works tirelessly to maintain the highest standards, closely monitoring care plans to ensure they meet the evolving needs of each client. Her leadership is driven by a personal commitment to creating a supportive, empowering environment for both clients and staff, ensuring that CareYourWay North Manchester & Salford delivers its 'whole service' approach to care with excellence.

Rebecca Louise

Rebecca Louise Whitehouse

Job Title: Nominated Individual and Director Joined: 2024

Rebecca Whitehouse, or Becky, is the Nominated Individual and Director of CareYourWay North Manchester & Salford. Becky is deeply committed to ensuring every client receives the compassionate, personalised care they deserve. Her approach is rooted in empathy and understanding, always striving to provide the kind of care she would want for her own loved ones.


Becky is dedicated to creating a warm and supportive environment for both clients and their families, ensuring that everyone feels listened to and valued. She oversees the quality of care with a keen eye, making sure that CareYourWay North Manchester & Salford's promise of delivering tailored, whole-person care is consistently met. Her focus is not just on meeting standards but on truly enhancing the lives of those in her care, ensuring that clients and their families feel empowered and supported every step of the way.

Frequently Asked Questions about CareYourWay North Manchester & Salford

What Type of Services does CareYourWay North Manchester & Salford offer?

CareYourWay North Manchester & Salford offers Home Care.

How many Carers does CareYourWay North Manchester & Salford employ?

CareYourWay North Manchester & Salford employs 8 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact CareYourWay North Manchester & Salford to verify any information. View our terms and conditions. CareYourWay North Manchester & Salford has an Enhanced Service - more info.