Alcedo Care Bury

Hello, my name is Jane.

With over 20 years of experience in Operations, spanning both commercial enterprises and the healthcare sector, I was immediately drawn to Alcedo Care after meeting its Directors, Jo and Andy.

The company's strong reputation, unwavering focus on delivering outstanding care, and genuine investment in its staff made it an exciting opportunity. I was particularly inspired by Alcedo Care's commitment to its core values, its family-like culture, and ambitious growth plans. The diverse range of services, including children's care, nursing, and various domiciliary and complex care packages, further confirmed that this was the right organisation for me.

My career initially began in a very different field—Marine Biology. I studied at the University of St. Andrews, conducted research at the North American Arctic Research Centre, and even spent a summer on a small island in the Bristol Channel. Along the way, I gained some unique skills, from driving tractors to caring for rescued seal pups.

Transitioning into Operations across various commercial industries provided me with a deep understanding of operational management, including overseeing global exhibition projects for major brands. However, as my priorities shifted, particularly with my daughters growing up, I felt drawn to the care sector. That decision changed everything—I found a true passion for making a meaningful difference in people’s lives through my work.

My extensive experience in both commercial and healthcare settings has equipped me with a well-rounded skill set, helping me navigate operational challenges and ensure seamless service delivery. What truly motivates me is ensuring that our dedicated staff feel valued, supported, and engaged, so they can provide the best personalised care for those we support.

As the Group Head of Operations, my focus is on driving operational excellence, identifying areas for improvement, ensuring the highest quality standards, and supporting the continued growth of our services. My ultimate goal is to create an environment where both our clients and staff feel valued, supported, and confident in the care we provide.

I am proud to be part of the Alcedo Care family and excited to contribute to its ongoing success. Together, we are committed to enriching lives, empowering individuals, and making a real difference in the communities we serve.

Hi, I am Faye Fenton, and I am the Operations Manager at Alcedo Care Bury. My role in short is to oversee the day-to-day running of our homecare service. I am responsible for ensuring that our service meets all legal and regulatory requirements (according to CQC), and ultimately ensure that we are providing excellent quality, person-centred care to our clients.

I have worked within the care sector since I was 18. I have always enjoyed working within the sector and have always wanted to make a difference in the way that home care is delivered.

Hello, my name is Alex and I am the Deputy Manager at Alcedo Care Bury. My role involves allocating our care workers to our clients, working with our staff’s availability, level of experience and specialist skills, and aligning them to our client’s needs.

I have been here since January 2023. I have worked in the care sector for 3 years and thoroughly enjoy my role.

I am 31 years old with a little boy. In my spare time, I enjoy walking, swimming and keeping active. I hope to grow and develop with Alcedo Care and continue to support the branch in development.

My name is Michelle Chester I am the Care Assessor for Alcedo Care Bury.

I have worked for the company Alcedo Care for two years prior to that I worked in TV/Media. I have three grown-up children. I enjoy reading, music and socialising with my family and friends

I am passionate about working in care and enjoy meeting clients and their families and providing the best bespoke care plans for each client. Every day is different in care and it is very rewarding when you see the difference excellent care makes to a client.

Hello, my name is Sharon and I am a care coordinator for Alcedo Care Bury. My role involves allocating our care workers to our clients, working with our staff’s availability, level of experience and specialist skills, and aligning them to our client’s needs.

I am married. I have two grown-up sons and I have now replaced them with my two fur babies, Chico and Archie. I have 2 grandchildren and love spending time with them when I am not working. I love to travel and I have now travelled most of the world. I enjoy my role at Alcedo Care and have completed extensive training to upskill including complex care.

Hi, my name is Deborah and I am the field care supervisor for Alcedo Care Bury. My role includes carrying out spot-checks and supervisions with carers, making sure they are providing the high standards of care we strive for. I support the development and well-being of carers, making sure they are happy in their work and our clients are happy with the care delivered.

Hi, my name is Kirsty and I am the field care supervisor for Alcedo Care Bury. My role includes carrying out spot-checks and supervisions with carers, making sure they are providing the high standards of care we strive for. I support the development and well-being of carers, making sure they are happy in their work and our clients are happy with the care delivered.