Alcedo Care Bury

Hello, my name is Jane.

With over 20 years of experience in Operations, spanning both commercial enterprises and the healthcare sector, I was immediately drawn to Alcedo Care after meeting its Directors, Jo and Andy.

The company's strong reputation, unwavering focus on delivering outstanding care, and genuine investment in its staff made it an exciting opportunity. I was particularly inspired by Alcedo Care's commitment to its core values, its family-like culture, and ambitious growth plans. The diverse range of services, including children's care, nursing, and various domiciliary and complex care packages, further confirmed that this was the right organisation for me.

My career initially began in a very different field—Marine Biology. I studied at the University of St. Andrews, conducted research at the North American Arctic Research Centre, and even spent a summer on a small island in the Bristol Channel. Along the way, I gained some unique skills, from driving tractors to caring for rescued seal pups.

Transitioning into Operations across various commercial industries provided me with a deep understanding of operational management, including overseeing global exhibition projects for major brands. However, as my priorities shifted, particularly with my daughters growing up, I felt drawn to the care sector. That decision changed everything—I found a true passion for making a meaningful difference in people’s lives through my work.

My extensive experience in both commercial and healthcare settings has equipped me with a well-rounded skill set, helping me navigate operational challenges and ensure seamless service delivery. What truly motivates me is ensuring that our dedicated staff feel valued, supported, and engaged, so they can provide the best personalised care for those we support.

As the Group Head of Operations, my focus is on driving operational excellence, identifying areas for improvement, ensuring the highest quality standards, and supporting the continued growth of our services. My ultimate goal is to create an environment where both our clients and staff feel valued, supported, and confident in the care we provide.

I am proud to be part of the Alcedo Care family and excited to contribute to its ongoing success. Together, we are committed to enriching lives, empowering individuals, and making a real difference in the communities we serve.

Hi, I am Faye Fenton, and I am the Operations Manager at Alcedo Care Bury. My role, in short, is to oversee the day-to-day running of our homecare service. I am responsible for ensuring that our service meets all legal and regulatory requirements (according to CQC), and ultimately ensuring that we are providing excellent quality, person-centred care to our clients.

I have worked within the care sector since I was 18. I have always enjoyed working within the sector and have always wanted to make a difference in the way that home care is delivered.

Hello, my name is Alex, and I am the Area Manager at Alcedo Care Bury.

My role is to oversee the day-to-day operation of the branch, ensuring we deliver safe, high-quality, person-centred care. I work closely with the office team to support our clients, carers and managers, ensuring compliance, quality assurance and continuous improvement across the service.

I joined Alcedo Care in January 2023 as a Field Care Supervisor and have progressed through several roles within the business to become Area Manager. During this time, I have developed my leadership skills and completed my Level 5 Diploma in Leadership and Management for Health and Social Care, and I am currently awaiting my End-Point Assessment (EPA).

In my spare time, I enjoy walking, swimming and keeping active. I am passionate about supporting both our team and our clients and look forward to continuing to develop the service and achieve the highest standards of care.

Hello,

My name is Tania Khatun, and I am the Care Manager at the Alcedo Care Trafford Branch. I have been working in the care sector since 2016. I started as a carer, and over the last 4 years I have been a field care supervisor, care assessor and care co-ordinator. I also worked as an assessment and support planner with Rochdale Council before joining Alcedo Care Bury in August 2023, and joined the Trafford branch in February 2024

I am very much a family-oriented person, and in my spare time, I spend it with my 3 boys, my sister and her family. I love going out for meals and family game nights.

I am excited to work with the team at Trafford and progress with Alcedo Care and support our service to grow, develop and provide outstanding care.

Hi, my name is Deborah, and I am a Care Coordinator at Alcedo Care Bury. My role involves coordinating care packages, creating and managing staff rotas, and ensuring our clients receive safe, effective and person-centred care. I work closely with our care team, clients and their families to ensure care is delivered to a high standard, while providing ongoing support to our carers and responding to any changes in clients' needs.

Hi, my name is Grace, and I am a Care Assessor/Care Coordinator for Alcedo Care Trafford. My role involves assessing clients’ care needs, coordinating rotas, and ensuring tailored care plans are in place so that high-quality support is delivered consistently. I also work closely with carers and clients to make sure care is safe, effective, and person-centred.

I am committed to supporting both clients and staff, ensuring carers feel confident in their roles and that clients are happy with the care they receive.

My name is Michelle Chester I am the Care Assessor for Alcedo Care Bury.

I have worked for the company Alcedo Care for two years prior to that I worked in TV/Media. I have three grown-up children. I enjoy reading, music and socialising with my family and friends

I am passionate about working in care and enjoy meeting clients and their families and providing the best bespoke care plans for each client. Every day is different in care and it is very rewarding when you see the difference excellent care makes to a client.

Hi, my name is Kirsty and I am the field care supervisor for Alcedo Care Bury. My role includes carrying out spot-checks and supervisions with carers, making sure they are providing the high standards of care we strive for. I support the development and well-being of carers, making sure they are happy in their work and our clients are happy with the care delivered.

Hi, my name is Safah, and I am a Field Care Supervisor. My role involves carrying out spot checks and supervisions with carers to ensure high standards of care are consistently met. I support carers in their roles, helping with their development, confidence, and overall well-being.

I work closely with both staff and clients to ensure care is safe, effective, and person-centred, and that everyone is happy with the support being delivered.