Home Instead in Devon | 5 Home Care Providers

Review of
Home Instead (Exeter & East Devon)
from Ann C (Client) published on 24 December 2025 Submitted via Postal Card • Report

Overall Experience

I like having different carers to see me and value their help with things I find difficult. However, I do feel that writing up notes should not be done in client's time. This can take up to 15 mins.

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Review of
Home Instead (Exeter & East Devon)
from Jennifer B (Client) published on 9 December 2025 Submitted via Postal Card • Report

Overall Experience

Home Instead seems to match clients with carers because I have enjoyed having all my carers to help me. They are very understanding, and as I talk a lot about getting better, they have allowed me to gradually do more for myself under their supervision. Although I have a long way to go, I can do far

more than I could - walk further, make a drink, cook using the microwave (and main cooker in the last month), and generally help me to do what I am capable of. They don't keep me back - they help me. I appreciate this encouragement a lot.

Reply from Holly Willis, Digital Marketing & Communications Coordinator at Home Instead (Exeter & East Devon)What a fantastic outcome you have had, due to the help and support we give you at home. We are so glad we have been able to support you to increase your mobility and confidence. Our carers very much enjoy visiting you.

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Review of
Home Instead (Exeter & East Devon)
from Cliff W (Husband of Client) published on 9 December 2025 Submitted via Postal Card • Report

Overall Experience

We only started with Home Instead recently and are more than happy in every respect.

Reply from Holly Willis, Digital Marketing & Communications Coordinator at Home Instead (Exeter & East Devon)Thank you for your review of our services and thank you for choosing us to provide your care.

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Review of
Home Instead (Exeter & East Devon)
from David P (Husband of Client) published on 9 December 2025 Submitted via Postal Card • Report

Overall Experience

We are very pleased with the service provided by Home Instead. The ladies who come to care for my wife are all very friendly, helpful and understanding. So far, they have carried out efficiently any task that has been required or requested.
We would recommend Home Instead to anyone needing home care.

Reply from Holly Willis, Digital Marketing & Communications Coordinator at Home Instead (Exeter & East Devon)Thank you for recommending us and for your kind review. We are so glad that we can support your wife.

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Review of
Home Instead (Exeter & East Devon)
from Ruth R (Client) published on 9 December 2025 Submitted via Postal Card • Report

Overall Experience

I have had support from Home Instead for several years now, including a period with an injured toe. I have been satisfied with the care I have received and it has enabled me to stay home-based, which is important to me. I also appreciate the social side of visits as I am fairly home-bound.

Reply from Holly Willis, Digital Marketing & Communications Coordinator at Home Instead (Exeter & East Devon)Thank you so much for this lovely review, we are so glad we can support you to stay healthy and happy in your own home.

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Review of
Home Instead (Tavistock and Tamar Valley)
from Lynn P (Daughter of Client) published on 3 December 2025 Submitted via Website • Report

Overall Experience

As my Mum's dementia got worse, my sister and I felt it would be good to get her some help in the home. She was reticent at first, but the lovely lady from Home Instead soon overcame Mum's reservations and they became firm friends. It was a big relief to us that we had someone who was kind and patient

looking after her. We would not hesitate to recommend Home Instead.

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Review of
Home Instead (West Exeter & Teignbridge)
from Norah W (Wife of Client) published on 19 November 2025 Submitted via Website • Report

Overall Experience

My husband has short term memory loss, we have had personal care for him gradually increasing from 3 days to 7 days per week. We are delighted with the service and care that he receives from all his carers.
Recently we have had extra care with meals. My only criticism would be that we don't always

know what time they are coming or who is coming. As most of the meals are pre prepared this makes it difficult to know what time to switch the oven on and when to put the meal in the oven.I appreciate that you sometimes have staffing problems but a phone call on the day would be helpful..

Reply from Marian Catana, Owner & Managing Director at Home Instead (West Exeter & Teignbridge)Thank you very much for the review and feedback. It's great that we can help support your husband and the service is of the expected standard.
Communication is important for us so we will take the feedback on and ensure we have a plan to fix going forward.

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Review of
Home Instead (West Exeter & Teignbridge)
from M W (Daughter of Client) published on 12 November 2025 Submitted via Website • Report

Overall Experience

I am impressed with the care, commitment and boundless good humour of the carers who visit my mum. It is the same small group and mum has built a good relationship with them all.
My mum is very houseproud which they respect and leave her flat just as she would like it.
Home Instead will always contact

mum if there are any changes or delays with the carers.
We as a family are very impressed with the standard of care. Thank you.

Reply from Marian Catana, Owner & Managing Director at Home Instead (West Exeter & Teignbridge)Thank you for your kind words. We love caring and looking after your mum and truly appreciate great feedback like this. We will make sure to pass this onto the team.
If there's anything else we can support with please let us know.

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Review of
Home Instead (Tavistock and Tamar Valley)
from Viv H (Wife of Client) published on 12 November 2025 Submitted via Website • Report

Overall Experience

Unfortunately my husband is no longer well enough to travel to visit our youngest son's family that includes young grandchildren, who live in America. I felt conflicted by both wanting to visit them but not leave my husband on his own, and Home Instead provided a marvellous solution! Initially reluctant,

as I think most people are, he came round to having a daily visit from carers while I was away and quickly began to enjoy and value the sensitive and very personal care they provided. Respite is essential for full time carers and Home Instead not only cared brilliantly for my husband but enabled me and my family to have a worry-free break. I shall definitely ask for their support in future.

Reply from Franco Moller, Director at Home Instead (Tavistock and Tamar Valley)Thank you so much for your lovely review. Respite is so important for family carers and were delighted that our visits made such a positive difference for both of you. It means a great deal to us to know that we were able to give you peace of mind during your time away, and that your husband felt comfortable and well cared for by our team. We would be privileged to help again whenever you need us.

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Review of
Home Instead (Ivybridge)
from Jane H (Wife of Client) published on 28 October 2025 Submitted via Website • Report

Overall Experience

The Home Instead team looked after my husband for the last 6 months, starting with just a few hours and then increasing as the need arose until he passed very recently. The staff were cheerful, well trained, understanding and kind. They were a huge help for me. The carers well selected and we all

got on well. They were all part of a regular team.
I could not have done it without them.
Highly recommended.

Reply from Martin Allison, MD at Home Instead (Ivybridge)Thank you for such wonderful feedback. The care team continue to speak highly of you both. It was a privilege to have been able to support

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Review of
Home Instead (West Exeter & Teignbridge)
from R S (Daughter of Client) published on 21 October 2025 Submitted via Website • Report

Overall Experience

Home Instead initially attended to both our parents, and continued to do so, after losing our father. Mum speaks very highly of the carers, who are always punctual and consistent. Staff are very understanding of her needs, supportive and compassionate. Behind the scenes, all staff have been always

flexible, understanding and supportive. Thankyou!

Reply from Marian Catana, Owner & Managing Director at Home Instead (West Exeter & Teignbridge)Thank you so much for the kind review. It is fantastic to hear the positive impact our service has made. We will pass on your kind words to those involved in the care provided.

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Review of
Home Instead (Ivybridge)
from Helen B (Daughter of Client) published on 13 October 2025 Submitted via Website • Report

Overall Experience

We have recently started using Home Instead Ivybridge to help care for our 92 year old mother living alone many miles away from the rest of the family.From the first we were impressed by the understanding and empathy expressed by the Director, Manager, and other administrative staff. The visiting carers

have been wonderfully supportive,kind,helpful,calm and considerate.
The whole team responded immediately and professionally to a subsequent fall our mother had at home by providing seamless cover and support throughout including taking her to A&E,staying with her there for many hours wait for tests and to see a Dr and then returning her safely home ensuring she was settled for the night. We felt as reassured and confident of their care as if we ourselves had been with her. They provided immense relief in a very stressful situation and we cannot thank them enough.
Helen B

Reply from Martin Allison, MD at Home Instead (Ivybridge)Thank you for taking the time to write such a positive review, we really appreciate it. Despite being in A&E Mum seemed to enjoy the unscheduled trip and kept morale high amongst the patients in the waiting room.

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Review of
Home Instead (Tavistock and Tamar Valley)
from Alan R (Son of Client) published on 13 October 2025 Submitted via Website • Report

Overall Experience

My Sister and I have been delighted with our choice of using Homestead At Tavistock to look after our Dad a widower who his wish was to live out his life at home. As we lived away Homestead provided a solution.
The team at Homestead were a deliight to work with, very professional but also very friendly,

helpful and would always find time to have conversations with Dad.
Dad at first, like a lot of people he was reluctant to have help, but he quickly came round and enjoyed the carers company. We will forever be grateful to the team at
Homestead, it was an absolute pleasure to work with such lovely people.

Reply from Franco Moller, Director at Home Instead (Tavistock and Tamar Valley)Thank you so much for sharing this lovely review. It was an honour to support your Dad and maintain his wish to remain in the comfort of his own home. We strive to deliver the kind of care we would want for our own family members, taking time to build genuine relationships along the way. Hearing amazing stories and sharing our clients' experiences in life brings us all a little joy. Our team will be touched by your feedback.

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Review of
Home Instead (Tavistock and Tamar Valley)
from Heather S (Daughter of Client) published on 8 October 2025 Submitted via Website • Report

Overall Experience

I contacted Home Instead after failing to find any convenient residential respite care options for my mother who lives with us. She is adamant that we should not restrict our lives as her support needs increase.
I was impressed with this service from the start - web site, initial contact, Rachel's

care assessment consultation in our home also taking in mum's life history and interests, the free return visit to introduce the selected carers so mum would know them before they attended and choice of suitable times for a care visit, and the app that allows me to log in and check the care record for each visit (with mum's consent). This whole process has been very reassuring for both mum and I. The recent care visits during a short trip away went well and mum was very happy with her carers. We've already booked again for a future planned holiday.
Home Instead deserve their Outstanding CQC assessment result. I highly recommend their very holistic and personalised services.

Reply from Franco Moller, Director at Home Instead (Tavistock and Tamar Valley)Thank you so much for taking the time to share such lovely and informative feedback. We're delighted to know your mum enjoyed the company of her carers and that our service gave you peace of mind while you were away. It's fantastic to hear you and your mum felt supported throughout. Your feedback means a great deal to us as we are passionate about providing care that truly fits around your needs and preferences. Thank you for recommending us and we very much look forward to continuing to support you and your mum in the future.

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Review of
Home Instead (Exeter & East Devon)
from Sarah L (Daughter of Client) published on 17 September 2025 Submitted via Postal Card • Report

Overall Experience

Mum really enjoys her Home Instead visits, and the excellent reliability of the service is a great help and comfort to my sister and me.

Reply from Holly Willis, Digital Marketing & Communications Coordinator at Home Instead (Exeter & East Devon)Thank you for your lovely review of our services. We are so pleased that we can put you and your sisters mind at rest when it comes to delivering high-quality care for your mum.

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Review of
Home Instead (Exeter & East Devon)
from Amanda L (Daughter of Client) published on 21 August 2025 Submitted via Postal Card • Report

Overall Experience

Absolute excellent 5 star service, friendly, kind and always with a smile. My mum was a little nervous before we engaged Home Instead, but they have proved to be outstanding and Mum looks forward to their visits, as they have time to have a chat as well as showering/washing Mum. I would highly recommend

them to anyone thinking about getting some extra help for their loved ones.

Reply from Holly Willis, Digital Marketing & Communications Coordinator at Home Instead (Exeter & East Devon)Thank you for your wonderful review, Amanda. We are so pleased we can provide compassionate care for your lovely mum.

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Review of
Home Instead (Exeter & East Devon)
from Michael R (Brother of Client) published on 29 July 2025 Submitted via Postal Card • Report

Overall Experience

We have been really impressed by my brother's support from his carers. He tells us they are friendly and very helpful, and I am confident they will call me as my brother's next of kin if needed.

Reply from Holly Willis, Digital Marketing & Communications Coordinator at Home Instead (Exeter & East Devon)Thank you for your lovely review on behalf of your lovely brother. We are so glad we can be of help and that he enjoys our support.

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Review of
Home Instead (North Devon & Exmoor)
from H P (Daughter of Client) published on 6 July 2025 Submitted via Website • Report

Overall Experience

Home Instead North Devon & Exmoor has supported our mother (93 years) in her home since September 2023.
As a family we're impressed by the consistently high quality of care our mother receives from all professionals in her care team. The overall standard of care, (personal care or housework), is excellent,

and the care team include new tasks as we identify them, reliably carrying out whatever jobs need to be done to keep our mother safe in her home.
Since my last review in 2023, our mother has more regular support from her small care team, all of whom she has grown fond of, & all of whom show her kindness and respect when they visit.
This is the most important thing for us too, knowing any carer visiting on any given day will treat our mother with kindness and respect.
All office staff, everyone I speak to or correspond with is professional & supportive, always willing to help out at short notice. We're grateful to all at Home Instead ND&Exmoor, we 100% recommend the service.

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Review of
Home Instead (Tavistock and Tamar Valley)
from J S (Daughter of Client) published on 3 July 2025 Submitted via Website • Report

Overall Experience

Mum had decided not to come on an extended family holiday with us. She is 92 and rightly decided flying would be too much for her. Me and my two siblings were worried about leaving her for a week with no visitors (she still lives alone) so decided to get a carer from Home Instead to come and visit for

an hour each day when we were away. The three different carers scheduled to come in were all personally introduced to Mum beforehand and thoroughly briefed. I think Mum really enjoyed having them come round each day. They were very flexible and were there to assist with anything Mum wanted them to do or just to chat! I would 100% recommend Home Instead to anyone wanting temporary care and if the time comes for Mum to need full time care we will certainly be using them.

Reply from Franco Moller, Director at Home Instead (Tavistock and Tamar Valley)Thank you very much for your kind words and for taking the time to leave such a thoughtful review. It means a great deal to us, and to our whole team, to know that your mum felt supported and enjoyed the visits while you were away. We're so pleased we could give you and your siblings peace of mind during your holiday, and it was our pleasure to be there for your mum. Building those personal connections is at the heart of everything we do, and it's lovely to hear the visits were both reassuring and enjoyable for her. We're always here if you need us again, whether for short-term support or something more regular in the future. Thank you again.

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Review of
Home Instead (North Devon & Exmoor)
from Naomi C (Client) published on 2 July 2025 Submitted via Website • Report

Overall Experience

We started having carers in January of this year. They have totally changed our lives. My husband looks forward to his carers coming. He is always meticulously looked after. They have encouraged him to attend clubs and days out giving him a new lease on life. They are always happy and cheerful

and nothing is too much trouble. They also help me in the house. I honestly do not know what we would fo without them. Thank you so so much

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Home Care Providers Owned by Home Instead in Devon

Home Instead Locations in Devon (5)

Home Instead Reviews in Devon (323)

Home Instead (Exeter & East Devon)

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Home Instead (Tavistock and Tamar Valley)

Home Instead (Ivybridge)

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Home Instead (Ivybridge)

Home Instead (Tavistock and Tamar Valley)

Home Instead (Tavistock and Tamar Valley)

Home Instead (Exeter & East Devon)

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