Home Instead in Devon | 5 Home Care Providers

Review of
Home Instead (Ivybridge)
from Jane H (Wife of Client) published on 28 October 2025 Submitted via Website • Report

Overall Experience

The Home Instead team looked after my husband for the last 6 months, starting with just a few hours and then increasing as the need arose until he passed very recently. The staff were cheerful, well trained, understanding and kind. They were a huge help for me. The carers well selected and we all

got on well. They were all part of a regular team.
I could not have done it without them.
Highly recommended.

Reply from Martin Allison, MD at Home Instead (Ivybridge)

Thank you for such wonderful feedback. The care team continue to speak highly of you both. It was a privilege to have been able to support

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Review of
Home Instead (West Exeter & Teignbridge)
from R S (Daughter of Client) published on 21 October 2025 Submitted via Website • Report

Overall Experience

Home Instead initially attended to both our parents, and continued to do so, after losing our father. Mum speaks very highly of the carers, who are always punctual and consistent. Staff are very understanding of her needs, supportive and compassionate. Behind the scenes, all staff have been always

flexible, understanding and supportive. Thankyou!

Reply from Marian Catana, Owner & Managing Director at Home Instead (West Exeter & Teignbridge)

Thank you so much for the kind review. It is fantastic to hear the positive impact our service has made. We will pass on your kind words to those involved in the care provided.

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Review of
Home Instead (Ivybridge)
from Helen B (Daughter of Client) published on 13 October 2025 Submitted via Website • Report

Overall Experience

We have recently started using Home Instead Ivybridge to help care for our 92 year old mother living alone many miles away from the rest of the family.From the first we were impressed by the understanding and empathy expressed by the Director, Manager, and other administrative staff. The visiting carers

have been wonderfully supportive,kind,helpful,calm and considerate.
The whole team responded immediately and professionally to a subsequent fall our mother had at home by providing seamless cover and support throughout including taking her to A&E,staying with her there for many hours wait for tests and to see a Dr and then returning her safely home ensuring she was settled for the night. We felt as reassured and confident of their care as if we ourselves had been with her. They provided immense relief in a very stressful situation and we cannot thank them enough.
Helen B

Reply from Martin Allison, MD at Home Instead (Ivybridge)

Thank you for taking the time to write such a positive review, we really appreciate it. Despite being in A&E Mum seemed to enjoy the unscheduled trip and kept morale high amongst the patients in the…read more

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Review of
Home Instead (Tavistock and Tamar Valley)
from Alan R (Son of Client) published on 13 October 2025 Submitted via Website • Report

Overall Experience

My Sister and I have been delighted with our choice of using Homestead At Tavistock to look after our Dad a widower who his wish was to live out his life at home. As we lived away Homestead provided a solution.
The team at Homestead were a deliight to work with, very professional but also very friendly,

helpful and would always find time to have conversations with Dad.
Dad at first, like a lot of people he was reluctant to have help, but he quickly came round and enjoyed the carers company. We will forever be grateful to the team at
Homestead, it was an absolute pleasure to work with such lovely people.

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Review of
Home Instead (Tavistock and Tamar Valley)
from Heather S (Daughter of Client) published on 8 October 2025 Submitted via Website • Report

Overall Experience

I contacted Home Instead after failing to find any convenient residential respite care options for my mother who lives with us. She is adamant that we should not restrict our lives as her support needs increase.
I was impressed with this service from the start - web site, initial contact, Rachel's

care assessment consultation in our home also taking in mum's life history and interests, the free return visit to introduce the selected carers so mum would know them before they attended and choice of suitable times for a care visit, and the app that allows me to log in and check the care record for each visit (with mum's consent). This whole process has been very reassuring for both mum and I. The recent care visits during a short trip away went well and mum was very happy with her carers. We've already booked again for a future planned holiday.
Home Instead deserve their Outstanding CQC assessment result. I highly recommend their very holistic and personalised services.

Reply from Franco Moller, Director at Home Instead (Tavistock and Tamar Valley)

Thank you so much for taking the time to share such lovely and informative feedback. We're delighted to know your mum enjoyed the company of her carers and that our service gave you peace of mind…read more

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Review of
Home Instead (Exeter & East Devon)
from Sarah L (Daughter of Client) published on 17 September 2025 Submitted via Postal Card • Report

Overall Experience

Mum really enjoys her Home Instead visits, and the excellent reliability of the service is a great help and comfort to my sister and me.

Reply from Holly Willis, Digital Marketing & Communications Coordinator at Home Instead (Exeter & East Devon)

Thank you for your lovely review of our services. We are so pleased that we can put you and your sisters mind at rest when it comes to delivering high-quality care for your mum.

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Review of
Home Instead (Exeter & East Devon)
from Amanda L (Daughter of Client) published on 21 August 2025 Submitted via Postal Card • Report

Overall Experience

Absolute excellent 5 star service, friendly, kind and always with a smile. My mum was a little nervous before we engaged Home Instead, but they have proved to be outstanding and Mum looks forward to their visits, as they have time to have a chat as well as showering/washing Mum. I would highly recommend

them to anyone thinking about getting some extra help for their loved ones.

Reply from Holly Willis, Digital Marketing & Communications Coordinator at Home Instead (Exeter & East Devon)

Thank you for your wonderful review, Amanda. We are so pleased we can provide compassionate care for your lovely mum.

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Review of
Home Instead (Exeter & East Devon)
from Michael R (Brother of Client) published on 29 July 2025 Submitted via Postal Card • Report

Overall Experience

We have been really impressed by my brother's support from his carers. He tells us they are friendly and very helpful, and I am confident they will call me as my brother's next of kin if needed.

Reply from Holly Willis, Digital Marketing & Communications Coordinator at Home Instead (Exeter & East Devon)

Thank you for your lovely review on behalf of your lovely brother. We are so glad we can be of help and that he enjoys our support.

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Review of
Home Instead (North Devon & Exmoor)
from H P (Daughter of Client) published on 6 July 2025 Submitted via Website • Report

Overall Experience

Home Instead North Devon & Exmoor has supported our mother (93 years) in her home since September 2023.
As a family we're impressed by the consistently high quality of care our mother receives from all professionals in her care team. The overall standard of care, (personal care or housework), is excellent,

and the care team include new tasks as we identify them, reliably carrying out whatever jobs need to be done to keep our mother safe in her home.
Since my last review in 2023, our mother has more regular support from her small care team, all of whom she has grown fond of, & all of whom show her kindness and respect when they visit.
This is the most important thing for us too, knowing any carer visiting on any given day will treat our mother with kindness and respect.
All office staff, everyone I speak to or correspond with is professional & supportive, always willing to help out at short notice. We're grateful to all at Home Instead ND&Exmoor, we 100% recommend the service.

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Review of
Home Instead (Tavistock and Tamar Valley)
from J S (Daughter of Client) published on 3 July 2025 Submitted via Website • Report

Overall Experience

Mum had decided not to come on an extended family holiday with us. She is 92 and rightly decided flying would be too much for her. Me and my two siblings were worried about leaving her for a week with no visitors (she still lives alone) so decided to get a carer from Home Instead to come and visit for

an hour each day when we were away. The three different carers scheduled to come in were all personally introduced to Mum beforehand and thoroughly briefed. I think Mum really enjoyed having them come round each day. They were very flexible and were there to assist with anything Mum wanted them to do or just to chat! I would 100% recommend Home Instead to anyone wanting temporary care and if the time comes for Mum to need full time care we will certainly be using them.

Reply from Franco Moller, Director at Home Instead (Tavistock and Tamar Valley)

Thank you very much for your kind words and for taking the time to leave such a thoughtful review. It means a great deal to us, and to our whole team, to know that your mum felt supported and enjoyed…read more

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Review of
Home Instead (North Devon & Exmoor)
from Naomi C (Client) published on 2 July 2025 Submitted via Website • Report

Overall Experience

We started having carers in January of this year. They have totally changed our lives. My husband looks forward to his carers coming. He is always meticulously looked after. They have encouraged him to attend clubs and days out giving him a new lease on life. They are always happy and cheerful

and nothing is too much trouble. They also help me in the house. I honestly do not know what we would fo without them. Thank you so so much

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Review of
Home Instead (West Exeter & Teignbridge)
from Jonathan M (Son of Client) published on 23 June 2025 Submitted via Website • Report

Overall Experience

Great carers and back office. The company provides an excellent service which adapts to a person's changing needs. The carers are considerate, kind, good humoured and reliable. Perhaps there could have been more of a proactive overview as it is hard to understand the subtleties of a person's needs

amongst multiple carers. Overall I would thoroughly recommend the company and am deeply appreciative of their care for my mum.

Reply from Liberty Higginson, Marketing at Home Instead (West Exeter & Teignbridge)

Thank you so much for your kind and constructive feedback. We're so pleased to hear that you found our carers kind, reliable, and adaptable, and that your mum received the compassionate support she…read more

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Review of
Home Instead (West Exeter & Teignbridge)
from Elinor H (Wife of Client) published on 23 June 2025 Submitted via Website • Report

Overall Experience

I cannot praise homeinstead highly enough.The staff and the service my husband has had has been amazing.I would definitely recommend the company should anyone ask me.
About three months ago my husband was only requiring three visits a week for personnel care,but unfortunately now his needs are more

which means we could not continue with the company.

Reply from Liberty Higginson, Marketing at Home Instead (West Exeter & Teignbridge)

Thank you so much for your kind words and heartfelt review. It means the world to us to hear that our team made such a positive difference during the time we supported your husband. We're truly…read more

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Review of
Home Instead (Exeter & East Devon)
from Kevin R (Son of Client) published on 19 May 2025 Submitted via Postal Card • Report

Overall Experience

I find the service provided by the care professionals to be excellent. They turn up on time and are kind, supportive and friendly.
I also find the office staff supportive and are helpful, and react to any requests positively.

Reply from Holly Willis, Digital Marketing & Communications Coordinator at Home Instead (Exeter & East Devon)

Thank you for your lovely review. We are so glad you are pleased with our Care Professionals and office staff. We will pass on the kind words.

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Review of
Home Instead (Exeter & East Devon)
from Natalie J (Great-Niece of Client) published on 19 May 2025 Submitted via Postal Card • Report

Overall Experience

Thank you so much. My Great-Aunt and I really appreciate everything you do.

Reply from Holly Willis, Digital Marketing & Communications Coordinator at Home Instead (Exeter & East Devon)

Thank you for your review. We love supporting your Great-Aunt and it's clear she gets enjoyment out of our support and companionship too.

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Review of
Home Instead (Exeter & East Devon)
from C P (Mother of Client) published on 5 May 2025 Submitted via Postal Card • Report

Overall Experience

We are very pleased with the support Home Instead are offering. If we have any concerns about any issue, it's lovely knowing you are only a phone call away. We have been very happy suggesting your services to locals and hope it is a help.

Reply from Holly Willis, Digital Marketing & Communications Coordinator at Home Instead (Exeter & East Devon)

Thank you for recommending us! A good word of mouth recommendation helps us greatly. We are glad we can be of service.

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Review of
Home Instead (Exeter & East Devon)
from W B (Wife of Client) published on 2 May 2025 Submitted via Postal Card • Report

Overall Experience

The service provided to assist my husband to get up, washed and dressed in the mornings is invaluable. The social contact with your very pleasant staff is also very valuable as he doesn't go out very often.

Reply from Holly Willis, Digital Marketing & Communications Coordinator at Home Instead (Exeter & East Devon)

Thank you for your kind words about our Care Professionals. We are glad that our staff can be of assistance and provide friendly companionship to your husband alongside practical support.

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Review of
Home Instead (West Exeter & Teignbridge)
from B B (Power of Attorney of Client) published on 17 April 2025 Submitted via Website • Report

Overall Experience

We have had a successful 6 month relationship with Home Instead, with the same live in carer being supplied on each of the 6 occasions for a period of 1 week. Care hand overs are increasingly easy and the care has been provided to an excellent standard.

Reply from Liberty Higginson, Marketing at Home Instead (West Exeter & Teignbridge)

Thank you so much for your lovely feedback. It means a great deal to us to know that the care we've provided over the past six months has brought you confidence and peace of mind. We're especially…read more

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Review of
Home Instead (Exeter & East Devon)
from Kenneth R (Client) published on 16 April 2025 Submitted via Postal Card • Report

Overall Experience

I am very satisfied by the service I am receiving from the carers who are giving me excellent support to all my needs both practical and in the warm companionship that it softens the loneliness of my present situation. Your high standard of care knows no bounds.

Reply from Holly Willis, Digital Marketing & Communications Coordinator at Home Instead (Exeter & East Devon)

Thank you for your very lovely review of our services. We are so pleased that the companionship of our Care Professionals helps make light of your present situation. We have enjoyed caring for you…read more

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Review of
Home Instead (West Exeter & Teignbridge)
from Andrew T (Son of Client) published on 10 April 2025 Submitted via Website • Report

Overall Experience

Whilst this is not a service we particularly wanted it is necessary. The people who come provide a positive helpful and friendly service. We like the fact the same people attend as part of a small team. When there have been unexpected changes due to sickness we have been notified in advance.

Reply from Liberty Higginson, Marketing at Home Instead (West Exeter & Teignbridge)

Thank you for taking the time to share your feedback. We understand that accepting care can sometimes be difficult, and we truly appreciate your kind words about our team. It's great to hear that the…read more

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Home Care Providers Owned by Home Instead in Devon

Home Instead Locations in Devon (5)

Home Instead Reviews in Devon (314)

Home Instead (Ivybridge)

Home Instead (West Exeter & Teignbridge)

Home Instead (Ivybridge)

Home Instead (Tavistock and Tamar Valley)

Home Instead (Tavistock and Tamar Valley)

Home Instead (Exeter & East Devon)

Home Instead (Exeter & East Devon)

Home Instead (Exeter & East Devon)

Home Instead (North Devon & Exmoor)

Home Instead (Tavistock and Tamar Valley)

Home Instead (North Devon & Exmoor)

Home Instead (West Exeter & Teignbridge)

Home Instead (West Exeter & Teignbridge)

Home Instead (Exeter & East Devon)

Home Instead (Exeter & East Devon)

Home Instead (Exeter & East Devon)

Home Instead (Exeter & East Devon)

Home Instead (West Exeter & Teignbridge)

Home Instead (Exeter & East Devon)

Home Instead (West Exeter & Teignbridge)

Awards / Recognitions (9)

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