Home Instead in Devon | 5 Home Care Providers

Review of
Home Instead (Exeter & East Devon)
from Amanda L (Daughter of Client) published on 21 August 2025

Submitted via Postal Card • Report

Overall Experience

Absolute excellent 5 star service, friendly, kind and always with a smile. My mum was a little nervous before we engaged Home Instead, but they have proved to be outstanding and Mum looks forward to their visits, as they have time to have a chat as well as showering/washing Mum. I would highly recommend

them to anyone thinking about getting some extra help for their loved ones.

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Review of
Home Instead (Exeter & East Devon)
from Michael R (Brother of Client) published on 29 July 2025

Submitted via Postal Card • Report

Overall Experience

We have been really impressed by my brother's support from his carers. He tells us they are friendly and very helpful, and I am confident they will call me as my brother's next of kin if needed.

Reply from Holly Willis, Digital Marketing & Communications Coordinator at Home Instead (Exeter & East Devon)

Thank you for your lovely review on behalf of your lovely brother. We are so glad we can be of help and that he enjoys our support.

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Review of
Home Instead (North Devon & Exmoor)
from H P (Daughter of Client) published on 6 July 2025

Submitted via Website • Report

Overall Experience

Home Instead North Devon & Exmoor has supported our mother (93 years) in her home since September 2023.
As a family we're impressed by the consistently high quality of care our mother receives from all professionals in her care team. The overall standard of care, (personal care or housework), is excellent,

and the care team include new tasks as we identify them, reliably carrying out whatever jobs need to be done to keep our mother safe in her home.
Since my last review in 2023, our mother has more regular support from her small care team, all of whom she has grown fond of, & all of whom show her kindness and respect when they visit.
This is the most important thing for us too, knowing any carer visiting on any given day will treat our mother with kindness and respect.
All office staff, everyone I speak to or correspond with is professional & supportive, always willing to help out at short notice. We're grateful to all at Home Instead ND&Exmoor, we 100% recommend the service.

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Review of
Home Instead (Tavistock and Tamar Valley)
from J S (Daughter of Client) published on 3 July 2025

Submitted via Website • Report

Overall Experience

Mum had decided not to come on an extended family holiday with us. She is 92 and rightly decided flying would be too much for her. Me and my two siblings were worried about leaving her for a week with no visitors (she still lives alone) so decided to get a carer from Home Instead to come and visit for

an hour each day when we were away. The three different carers scheduled to come in were all personally introduced to Mum beforehand and thoroughly briefed. I think Mum really enjoyed having them come round each day. They were very flexible and were there to assist with anything Mum wanted them to do or just to chat! I would 100% recommend Home Instead to anyone wanting temporary care and if the time comes for Mum to need full time care we will certainly be using them.

Reply from Franco Moller, Director at Home Instead (Tavistock and Tamar Valley)

Thank you very much for your kind words and for taking the time to leave such a thoughtful review. It means a great deal to us, and to our whole team, to know that your mum felt supported and enjoyed the visits while you were away. We're so pleased we could give you and your siblings peace of mind during your holiday, and it was our pleasure to be there for your mum. Building those personal connections is at the heart of everything we do, and it's lovely to hear the visits were both reassuring and enjoyable for her. We're always here if you need us again, whether for short-term support or something more regular in the future. Thank you again.

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Review of
Home Instead (North Devon & Exmoor)
from Naomi C (Client) published on 2 July 2025

Submitted via Website • Report

Overall Experience

We started having carers in January of this year. They have totally changed our lives. My husband looks forward to his carers coming. He is always meticulously looked after. They have encouraged him to attend clubs and days out giving him a new lease on life. They are always happy and cheerful

and nothing is too much trouble. They also help me in the house. I honestly do not know what we would fo without them. Thank you so so much

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Review of
Home Instead (West Exeter & Teignbridge)
from Jonathan M (Son of Client) published on 23 June 2025

Submitted via Website • Report

Overall Experience

Great carers and back office. The company provides an excellent service which adapts to a person's changing needs. The carers are considerate, kind, good humoured and reliable. Perhaps there could have been more of a proactive overview as it is hard to understand the subtleties of a person's needs

amongst multiple carers. Overall I would thoroughly recommend the company and am deeply appreciative of their care for my mum.

Reply from Liberty Higginson, Marketing at Home Instead (West Exeter & Teignbridge)

Thank you so much for your kind and constructive feedback. We're so pleased to hear that you found our carers kind, reliable, and adaptable, and that your mum received the compassionate support she deserved. We really appreciate your suggestion about having a more proactive overview, and we'll take this on board as we continually look to improve our service. It was a privilege to care for your mum, and your recommendation truly means a lot to the whole team.

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Review of
Home Instead (West Exeter & Teignbridge)
from Elinor H (Wife of Client) published on 23 June 2025

Submitted via Website • Report

Overall Experience

I cannot praise homeinstead highly enough.The staff and the service my husband has had has been amazing.I would definitely recommend the company should anyone ask me.
About three months ago my husband was only requiring three visits a week for personnel care,but unfortunately now his needs are more

which means we could not continue with the company.

Reply from Liberty Higginson, Marketing at Home Instead (West Exeter & Teignbridge)

Thank you so much for your kind words and heartfelt review. It means the world to us to hear that our team made such a positive difference during the time we supported your husband. We're truly honoured to have been part of his care journey, and we wish you both all the very best moving forward. If circumstances ever change or if you need anything in the future, please don't hesitate to reach out.

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Review of
Home Instead (Exeter & East Devon)
from Kevin R (Son of Client) published on 19 May 2025

Submitted via Postal Card • Report

Overall Experience

I find the service provided by the care professionals to be excellent. They turn up on time and are kind, supportive and friendly.
I also find the office staff supportive and are helpful, and react to any requests positively.

Reply from Holly Willis, Digital Marketing & Communications Coordinator at Home Instead (Exeter & East Devon)

Thank you for your lovely review. We are so glad you are pleased with our Care Professionals and office staff. We will pass on the kind words.

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Review of
Home Instead (Exeter & East Devon)
from Natalie J (Great-Niece of Client) published on 19 May 2025

Submitted via Postal Card • Report

Overall Experience

Thank you so much. My Great-Aunt and I really appreciate everything you do.

Reply from Holly Willis, Digital Marketing & Communications Coordinator at Home Instead (Exeter & East Devon)

Thank you for your review. We love supporting your Great-Aunt and it's clear she gets enjoyment out of our support and companionship too.

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Review of
Home Instead (Exeter & East Devon)
from C P (Mother of Client) published on 5 May 2025

Submitted via Postal Card • Report

Overall Experience

We are very pleased with the support Home Instead are offering. If we have any concerns about any issue, it's lovely knowing you are only a phone call away. We have been very happy suggesting your services to locals and hope it is a help.

Reply from Holly Willis, Digital Marketing & Communications Coordinator at Home Instead (Exeter & East Devon)

Thank you for recommending us! A good word of mouth recommendation helps us greatly. We are glad we can be of service.

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Review of
Home Instead (Exeter & East Devon)
from W B (Wife of Client) published on 2 May 2025

Submitted via Postal Card • Report

Overall Experience

The service provided to assist my husband to get up, washed and dressed in the mornings is invaluable. The social contact with your very pleasant staff is also very valuable as he doesn't go out very often.

Reply from Holly Willis, Digital Marketing & Communications Coordinator at Home Instead (Exeter & East Devon)

Thank you for your kind words about our Care Professionals. We are glad that our staff can be of assistance and provide friendly companionship to your husband alongside practical support.

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Review of
Home Instead (West Exeter & Teignbridge)
from B B (Power of Attorney of Client) published on 17 April 2025

Submitted via Website • Report

Overall Experience

We have had a successful 6 month relationship with Home Instead, with the same live in carer being supplied on each of the 6 occasions for a period of 1 week. Care hand overs are increasingly easy and the care has been provided to an excellent standard.

Reply from Liberty Higginson, Marketing at Home Instead (West Exeter & Teignbridge)

Thank you so much for your lovely feedback. It means a great deal to us to know that the care we've provided over the past six months has brought you confidence and peace of mind. We're especially pleased to hear that having the same live-in carer each time has helped things feel more settled and familiar - continuity like that can make such a difference. It's been a privilege to support your loved one, and we're so glad the handovers have become easier each time. We'll make sure to pass on your kind words to the team - they'll be so proud to hear it.

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Review of
Home Instead (Exeter & East Devon)
from Kenneth R (Client) published on 16 April 2025

Submitted via Postal Card • Report

Overall Experience

I am very satisfied by the service I am receiving from the carers who are giving me excellent support to all my needs both practical and in the warm companionship that it softens the loneliness of my present situation. Your high standard of care knows no bounds.

Reply from Holly Willis, Digital Marketing & Communications Coordinator at Home Instead (Exeter & East Devon)

Thank you for your very lovely review of our services. We are so pleased that the companionship of our Care Professionals helps make light of your present situation. We have enjoyed caring for you over the years and look forward to supporting you to remain in your own home for many years to come.

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Review of
Home Instead (West Exeter & Teignbridge)
from Andrew T (Son of Client) published on 10 April 2025

Submitted via Website • Report

Overall Experience

Whilst this is not a service we particularly wanted it is necessary. The people who come provide a positive helpful and friendly service. We like the fact the same people attend as part of a small team. When there have been unexpected changes due to sickness we have been notified in advance.

Reply from Liberty Higginson, Marketing at Home Instead (West Exeter & Teignbridge)

Thank you for taking the time to share your feedback. We understand that accepting care can sometimes be difficult, and we truly appreciate your kind words about our team. It's great to hear that the continuity of care and communication around any changes has made a positive difference. We'll make sure to share your comments with the team, who will be pleased to know their support is valued.

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Review of
Home Instead (Exeter & East Devon)
from Barbra A (Client) published on 10 April 2025

Submitted via Postal Card • Report

Overall Experience

I look forward to my Wednesdays 2 hours having a lovely long soak in the bath. I am treated with dignity and respect and feel so comfortable with my lovely ladies. Usually we find something to laugh about and are always keen to help me if I have a problem. I do recommend Home Instead as in no way can

I fault and I know if I did have a complaint it would be quickly dealt with. So a big thank you from me.

Reply from Holly Willis, Digital Marketing & Communications Coordinator at Home Instead (Exeter & East Devon)

Thank you for your lovely words. We are so glad you are enjoying the company of your Care Professionals. We will pass on the kind words.

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Review of
Home Instead (Tavistock and Tamar Valley)
from P w (Daughter of Client) published on 8 April 2025

Submitted via Website • Report

Overall Experience

Mum was able to continue to live at home for those extra few months with the help of Home Instead. I cannot fault the care and compassion showed by everyone from the admin staff to the visiting carers. They were professional in their approach and when mum was not at home on a couple of occasions they

made every effort to ensure she was safe and well. Mum thoroughly enjoyed her visits and we will always be grateful for the help Home Instead provided.

Reply from Franco Moller, Director at Home Instead (Tavistock and Tamar Valley)

Thank you so much for your kind words, they mean a great deal to our entire team. Knowing that our support helped your mum remain in her own home for those extra few months is exactly why we do what we do. We're incredibly proud of our compassionate and professional team, and it's heartening to hear how much the care meant to both you and your mum. Thank you for placing your trust in us, it was a privilege caring for your mum.

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Review of
Home Instead (Tavistock and Tamar Valley)
from Jan M (Daughter of Client) published on 7 April 2025

Submitted via Website • Report

Overall Experience

Home Instead have been supporting my mum with personal care four days a week for about a year now.
Recently my mum became ill and required additional support which we were not sure whether would be short term or long term. The team at Home Instead have been incredibly flexible and helpful throughout

this process, which has involved some "live-in" care three nights a week.
The admin/management staff have met our needs efficiently and reassessed the care plan as it has needed to adapt. The care staff themselves have been very professional, understanding, willing to adapt and incredibly kind to my mum, who greets each one with enthusiasm.
Many thanks to all concerned. I could not have coped through this period without you!

Reply from Franco Moller, Director at Home Instead (Tavistock and Tamar Valley)

Thank you so much for taking the time to share your lovely feedback. We feel privileged to care for your mum and to have supported you during this time. We take great pride in employing dedicated and compassionate people, and it's wonderful to hear how their flexibility and kindness have made a difference. Your words mean a lot to our team and reinforce our commitment to providing the best care possible.

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Review of
Home Instead (Exeter & East Devon)
from Gill A (Daughter of Client) published on 2 April 2025

Submitted via Postal Card • Report

Overall Experience

We are so happy as a family to know that the team at Home Instead help us to look after her mum. Thank you for your support - so genuine.

Reply from Holly Willis, Digital Marketing & Communications Coordinator at Home Instead (Exeter & East Devon)

Thank you for this lovely review of our services. Thank you for trusting us to support your mum over the years.

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Review of
Home Instead (Tavistock and Tamar Valley)
from Anne G (Daughter of Client) published on 21 March 2025

Submitted via Website • Report

Overall Experience

My Mother has been very happy with Home Instead as have I. The care my Mother has needed has increased over the last few years and they have adapted with us. Every carer that comes in the door has been kind, patient and very efficient. Mum loves chatting with them all and it keeps her bright and happy.

The office have managed to fulfill all my last minute requests for extra help when needed. We would never have been able to keep Mother in her own home without the care of Home Instead. I would highly recommend them.

Reply from Franco Moller, Director at Home Instead (Tavistock and Tamar Valley)

Thank you very much for your recommendation. It is good to to hear that both your mother and yourself are happy with us. We have shared it with our team and it means a lot to them, as they love looking after your mother.

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Review of
Home Instead (Tavistock and Tamar Valley)
from Susan S (Daughter of Client) published on 19 February 2025

Submitted via Website • Report

Overall Experience

Very caring, never fail to turn up at the correct time and give their all. I could not have managed to keep my mother in her own home, which is what she wanted, without their help. I would recommend them, and have done so, to anyone who needs this type of help.

Reply from Franco Moller, Director at Home Instead (Tavistock and Tamar Valley)

Thank you so much for your very kind recommendation. We pride ourselves on our standards of care, kindness, and punctuality so your feedback will mean a great deal to the team.

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Home Care Providers Owned by Home Instead in Devon

Home Instead Locations in Devon (5)

Home Instead Reviews in Devon (308)

Home Instead (Exeter & East Devon)

Home Instead (Exeter & East Devon)

Home Instead (North Devon & Exmoor)

Home Instead (Tavistock and Tamar Valley)

Home Instead (North Devon & Exmoor)

Home Instead (West Exeter & Teignbridge)

Home Instead (West Exeter & Teignbridge)

Home Instead (Exeter & East Devon)

Home Instead (Exeter & East Devon)

Home Instead (Exeter & East Devon)

Home Instead (Exeter & East Devon)

Home Instead (West Exeter & Teignbridge)

Home Instead (Exeter & East Devon)

Home Instead (West Exeter & Teignbridge)

Home Instead (Exeter & East Devon)

Home Instead (Tavistock and Tamar Valley)

Home Instead (Tavistock and Tamar Valley)

Home Instead (Exeter & East Devon)

Home Instead (Tavistock and Tamar Valley)

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