Home Care Providers Owned by Home Instead in Cambridgeshire

9.6 Group Review Score (the average from all locations with a review score)
  • Home Care Providers Owned by Home Instead in Cambridgeshire

Home Instead Locations in Cambridgeshire (3)

 

3 Home Care Providers owned by Home Instead in Cambridgeshire

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Home Instead (Peterborough Oundle & The Deepings)

Unit 3, Swan Court, Cygnet Park, Hampton, Peterborough PE7 8GX 

9.9 118 reviews
"We have had an exceptional service from Home Instead Peterborough , Oundle and the Deepings. My father had been extremely reluctant to…"   Read all 118 reviews

Home Instead (Peterborough Oundle & The Deepings) are the local elderly care experts in Peterborough. It is a family run organisation with 70+ years of care experience under one roof. To them, it’s personal. They are passionate about service as well… Read more about Home Instead (Peterborough Oundle & The Deepings)

  • Care Provided
  • Visiting Care
  • Dementia
Home Instead (Huntingdon)

3 Archers Court, Huntingdon PE29 6XG 

9.0 28 reviews
"My carers are a great bunch of girls now looked at as friends. Always treated with dignity (and humour)!…"   Read all 28 reviews

Home Instead (Huntingdon) offers bespoke home care services for older and disabled people, and is well-respected in surrounding communities for high standards of professionalism and a friendly attitude. One-to-one tailored personal care offers clients… Read more about Home Instead (Huntingdon)

  • Care Provided
  • Visiting Care
  • Dementia
  • Visiting Care from £34 / hour
Home Instead (Cambridge)

45 Mill Road, Cambridge CB1 2AW 

9.2 90 reviews
"Home Insteads' team both in my parents home and back in their office, have been exemplary. The care package has been changed a number of…"   Read all 90 reviews

Home Instead Cambridge provides tailored care & support to people within their own homes. Home Instead was born from personal experiences with poor care, and Home Instead Cambridge has filtered down the company’s ethos to its teams of office staff… Read more about Home Instead (Cambridge)

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
Other Home Care Groups you may be interested in:

Home Instead Reviews in Cambridgeshire (236)

9.6
Home Instead has a Group Review Score of 9.6 (9.644) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Home Instead must have a Review Score.

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Review of

Home Instead (Huntingdon)

from M H B (Husband of Client) published on 29 August 2025
Overall Experience  Overall Experience 5.0 out of 5

I am very satisfied with the services we receive from Home Instead. Friendly and very helpful support. We look forward to the twice-weekly visits.

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Review of

Home Instead (Peterborough Oundle & The Deepings)

from E T (Daughter of Client) published on 23 June 2025
Overall Experience  Overall Experience 5.0 out of 5

We have had an exceptional service from Home Instead Peterborough , Oundle and the Deepings. My father had been extremely reluctant to accept care but from meeting the Care Manager for the first time and onwards , he ( and the whole family ) have been so impressed by the kindness , professionalism and
quality of the care that he has received . There has been great effort taken to match the needs of my father to his care professionals. My father has enjoyed getting to know his care professionals and they have taken the time to get to know his needs and interests. I would say that they have gone the extra mile with him - not only doing the care tasks to a very high standard but also by being prepared to sit with him , engaging him in conversation that he finds interesting and stimulating. This has undoubtedly helped by father's wellbeing and ability to stay independent in his own home.
Many thanks to the manager and all her team!

Reply from Philip Kennedy, Company Director at Home Instead (Peterborough Oundle & The Deepings)

Thank you so much for your kind words. We're truly grateful you chose Home Instead for your father's care. Providing high-quality, person-centred home care in Peterborough, Oundle, and the Deepings is at the heart of what we do, and it's wonderful to hear how well your father has connected with his care professionals. We're especially pleased that the team's kindness, professionalism, and effort to engage him in meaningful conversation has supported his wellbeing and independence. Thank you again for your thoughtful feedback - it means a lot to all of us.Warm regards,The office team at Home Instead Peterborough

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Review of

Home Instead (Peterborough Oundle & The Deepings)

from Sarah P (Daughter of Client) published on 19 May 2025
Overall Experience  Overall Experience 5.0 out of 5

My mum received outstanding care from Home Instead. The carers were kind, thoughtful, caring and compassionate. They treated my mum as though she was their mum and my sister and I never had to worry when we knew Home Instead carers were visiting her. The office staff were also very pleasant to deal
with. We had an excellent experience throughout the 2 years mum was cared for by Home Instead.

Reply from Philip Kennedy, Company Director at Home Instead (Peterborough Oundle & The Deepings)

Thank you so much for your kind and thoughtful words. It means the world to us to know that your mum received the care, compassion, and dignity she deserved during her time with us. Treating each person as we would our own family is at the heart of everything we do, and we're so glad that came through in your experience. We're also grateful that you and your sister felt peace of mind knowing she was in safe, caring hands-that reassurance is something we always strive to provide. It was truly a privilege to be part of your mum's life and to support your family over those two years. Thank you again for your trust, and for sharing such a meaningful reflection. With heartfelt thanks, The Home Instead Team

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Review of

Home Instead (Peterborough Oundle & The Deepings)

from D W (Daughter of Client) published on 14 May 2025
Overall Experience  Overall Experience 5.0 out of 5

I highly recommend Home Instead!
My father is someone who is very active, out & about on his own most days, but has memory loss. He did not need personal care, but he wanted support to live independently in his own home (& didn't want that support to only come from family).


The carers are amazing!

They treat him as an individual, with dignity, care & respect.
They do some housework, take him shopping to his kind of shops for his next (DIY!) project; accompany him on walks, & encourage him to sing (which he has always loved), & much more.


He is unique, as all of us are, & Home Instead are the only organisation that I found that recognised that & matched carers that support him as the individual he is.
If I could give more than 5 stars I would!

Reply from Philip Kennedy, Company Director at Home Instead (Peterborough Oundle & The Deepings)

It's lovely to hear about your father's independence, creativity, and active lifestyle - and we're honoured to support him in continuing to live in a way that reflects who he is. It's incredibly rewarding to know that the carers have not only met his practical needs, but have also connected with him in ways that bring joy, confidence, and companionship. We wholeheartedly believe that care should never be one-size-fits-all, and we're so glad to hear that our team has honoured his individuality with the respect and dignity he deserves. Thank you for placing your trust in us and for sharing your father's story so openly. With gratitude,

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Review of

Home Instead (Peterborough Oundle & The Deepings)

from D W (Client) published on 6 May 2025
Overall Experience  Overall Experience 5.0 out of 5

All great, very helpful.

Reply from Philip Kennedy, Company Director at Home Instead (Peterborough Oundle & The Deepings)

Thank you so much for your five-star review! We truly appreciate your support and are so glad to hear that you had a positive experience. Your feedback means a lot to us and motivates our team to keep delivering the highest standard of care and service. With gratitude, The Home Instead Team

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Review of

Home Instead (Cambridge)

from Geoff M (Son of Client) published on 30 April 2025
Overall Experience  Overall Experience 5.0 out of 5

Home Insteads' team both in my parents home and back in their office, have been exemplary.


The care package has been changed a number of times to cater for deteriorating health, but at all times Home Instead have stepped up, made suggestions and then acted on them.


The team all knew my parents

and showed real care and understanding.


I can thoroughly recommend Home Instead.

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Review of

Home Instead (Peterborough Oundle & The Deepings)

from Janet T (Client) published on 24 April 2025
Overall Experience  Overall Experience 5.0 out of 5

I can highly recommend Home Instead Peterborough.
I had major abdominal surgery and needed short term help for personal care etc. It was a godsend to me that I could access such excellent care on a short term basis. The carers were all professional and also friendly. In addition to personal care did
light housework. The carers had been carefully chosen so I got on well with them. I always knew who was coming, they were punctual and on the odd occasion when there was a delay because of morning traffic the office phoned me to inform me of the slight delay.
So all in all a very professional and caring company which I highly recommend.

Reply from Philip Kennedy, Company Director at Home Instead (Peterborough Oundle & The Deepings)

Thank you so much for your kind and thoughtful review. We're truly honoured to have been able to support you during your recovery, and it means the world to us to know that our care made a positive difference at such a challenging time.Our team works hard to ensure that every visit feels personal, respectful, and reassuring-so hearing that you felt comfortable, cared for, and informed throughout your time with us is incredibly uplifting. We're also so glad to know that our carers not only met your practical needs but were a source of genuine comfort and connection as well.Thank you again for your recommendation-it's the greatest compliment we could receive. We all wish you continued health and strength, and please don't hesitate to reach out if we can ever support you again.Warmest regards,The Home Instead Peterborough Team

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Review of

Home Instead (Cambridge)

from Louise R (Client) published on 22 April 2025
Overall Experience  Overall Experience 5.0 out of 5

Home Instead sent me a 24 hour carer for two days and then a carer popping in morning and evening for the rest of the week after I'd had an op on my back. They were both excellent: well informed about the help I needed, but, beyond that, willing to 'think outside the box' and help me in ways I hadn't
envisaged - and even to do things that I asked them beyond that. Nothing was too much trouble. They were professional. focused, REALLY helpful - and both such kind people. I felt they became friends over that short space of time. I wish I could name them both, but I will stick to the guidelines as they, and Home Instead, stuck so well to theirs. I felt that Home Instead was a well regulated company run in a responsible and disciplined way in the interest of protecting both client and carer.
I can't recommend Home Instead warmly enough.

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Review of

Home Instead (Peterborough Oundle & The Deepings)

from D M (Son of Client) published on 17 April 2025
Overall Experience  Overall Experience 5.0 out of 5

Home Instead has supported my Mum, who has advanced Alzheimer's, and my Dad, who, as her main carer, needs respite. Home Instead was marvellous from the start. The team clearly understands the need to get to know someone with dementia well. The carers are now fully trusted by my Mum. My Dad has two
afternoons a week to himself. Mum is well looked after by people who genuinely care about her and are utterly professional in safeguarding etc. Also, as they have insurance to drive the person cared for, it means Mum can be taken out somewhere different for a coffee, etc.
For people who want to remain in their own homes and manage care incrementally, from companionship through to personal needs, discovering Home Instead was like hitting the jackpot for our family. They are truly person-centred. They bring together professional care with bespoke solutions for individuals and families.
They are reliable, understanding, professional and genuinely care both in the physical and ethical senses.

Reply from Philip Kennedy, Company Director at Home Instead (Peterborough Oundle & The Deepings)

Thank you so much for your incredibly kind and thoughtful words. Reading your review genuinely moved us. Supporting your Mum and Dad has been a real privilege for our whole team. We know how important it is to build trust-especially when caring for someone with advanced Alzheimer's-and it means the world to hear that your Mum feels safe and comfortable with us. Just as importantly, we're so glad your Dad is able to have that much-needed time for himself, knowing she's in good hands. We always strive to offer care that is not only professional but deeply personal and human. It's heartwarming to know that our approach has made such a difference to your family. Your words are a true reflection of what we hope to achieve every day. Thank you again for taking the time to share your experience-it truly means so much to us and to the team. With warmest regards

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Review of

Home Instead (Peterborough Oundle & The Deepings)

from Tracy F (Friend of Client) published on 17 April 2025
Overall Experience  Overall Experience 5.0 out of 5

Highly recommended!
Dear family friend needed post hospital support with getting up, dressing, breakfast & lunch preparation. We were delighted to have such great caregivers from Home Instead. It meant we could all relax a bit knowing that they were visiting. Just a team of 4 - all introduced to him
in advance & a 6 week rota agreed. He gained confidence & mobility as well as enjoyed a daily chat. Very friendly & professional. It may seem initially expensive but I wouldn't hesitate to call them again. You get what you pay for! The caregivers also seemed happy in their work. Thank you to everyone involved

Reply from Philip Kennedy, Company Director at Home Instead (Peterborough Oundle & The Deepings)

Thank you so much for taking the time to share your experience. We're truly grateful for your kind words. It means a lot to hear that our team was able to provide the right support at such an important time for your family friend. Knowing that you could all feel more at ease while he regained his strength, confidence, and mobility is exactly why we do what we do. We're also really pleased that the consistency of a small, familiar team made a difference-and that the friendly chats brought a bit of brightness to each day. Your comment about our caregivers being happy in their work is especially appreciated; we're proud to have a team that genuinely loves what they do. Thank you again for your trust and support. We're always here if you need us. Warmest regards, Home Instead

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Review of

Home Instead (Peterborough Oundle & The Deepings)

from Martin P (Son of Client) published on 20 March 2025
Overall Experience  Overall Experience 5.0 out of 5

A very reliable service, delivered by health care professionals who were familiar with the client, ensuring the clients likes / dislikes were known about and complied with. Communication with the family was always precise, timely and easily understood.

Reply from Philip Kennedy, Company Director at Home Instead (Peterborough Oundle & The Deepings)

Thank you for taking the time to share your feedback regarding our service. We truly appreciate your insights, as they are invaluable in helping us maintain and enhance the quality of our services here in the Peterborough area. Your observations will be taken into consideration as we continue to support our team in providing the best possible care. If you have any further comments or suggestions, please feel free to reach out. Thank you once again for your input. Best regards.

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Review of

Home Instead (Peterborough Oundle & The Deepings)

from Michael T (Son of Client) published on 6 March 2025
Overall Experience  Overall Experience 5.0 out of 5

My mum is in the dementia ward of a local care home and she has been enjoying daily companionship visits from Home Instead for about 3 months now.
Before the visits started, the Home Instead co-ordinator talked in detail with me and my mum to get to know her and sort out the best match for the caregivers.
It was important to me to minimise the number of care givers, so that my mum got to know them, so I am really happy that the visits are provided by a team of 3 ladies.
The daily visits are a mix of coffee in the residents lounge, walks in the garden, looking at old photographs together and craft activities.
When I visited mum last week, after saying hello, the first thing she said was that it was nice that her friends now visited her each day, meaning the Home Instead companions. This was lovely to hear.
I would like to thank Home Instead very much for considerably improving my mum's enjoyment of life.

Reply from Philip Kennedy, Company Director at Home Instead (Peterborough Oundle & The Deepings)

Reviews such as these mean the world to us and our care professionals absolutely love reading that their visits are making such a difference to yourself and your family. Thank you so much for taking the time to leave this review, we really do appreciate it thanks have so much Philip Kennedy.

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Review of

Home Instead (Peterborough Oundle & The Deepings)

from Martyn N (Son of Client) published on 12 February 2025
Overall Experience  Overall Experience 5.0 out of 5

I feel very fortunate to have come across Home Instead Peterborough (Oundle & The Deepings), for the care of my mother, particularly after trying to navigate the myriad of local care companies that don't offer what they promise and have copious hidden charges. From the Home Instead staff in the office
to the individual carers everyone seems to be dedicated for my mother care and well-being, with lots of valuable advice along the way, all of which is a most refreshing experience. What I particularly like is we have the same team of amazing carers visit each day which I believe is so important for ongoing continuity thus enabling my mother to develop a strong trusting relationship with them very quickly, I feel its important to see a familiar face each day! Basically, I cannot recommend this company highly enough as they have exceeded my expectations on all levels.

Reply from Philip Kennedy, Company Director at Home Instead (Peterborough Oundle & The Deepings)

Thank you so much for your kind review. I can't tell you how much that means to us to read those heartwarming words. Thank you again for taking the time to leave this review. I cannot wait to share it with our team.

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Review of

Home Instead (Cambridge)

from S P (Client) published on 11 February 2025
Overall Experience  Overall Experience 5.0 out of 5

Home Instead Cambridge have been helping me as I recover from a broken hip after discharge from hospital. Office staff have taken great care in establishing what was needed, and the helpers have arrived punctually, been very friendly, efficient and willing to do whatever I needed, including escorting
me on walks, as well as looking after the house, laundry, etc. - everything I couldn't do myself for the moment. I would happily recommend Home Instead for the quality of care given.

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Review of

Home Instead (Cambridge)

from Teresa B (Daughter of Client) published on 11 February 2025
Overall Experience  Overall Experience 5.0 out of 5

I changed my father's care agency from another to Home Instead in the Autumn. The difference in the kind of care and quality of care provided has made a really significant difference to his well being. The carers assigned to him are more constant and timings of visits are set. This predictability gives
my father and myself the ability to plan outings and medical appointments. The carers are able to take his blood pressure regularly or if they are concerned. The app that is used by Home Instead allows me access to my father's care plan to see the tasks completed. What I find most reassuring are the daily visit notes letting me know how my father's care was during the visit. The carers use their initiative and judgement; they are friendly and engaging. A good chat with genuine interest makes my father feel valued and sets him up for the day! Changing to the services of Home Instead has been such a positive decision and I can relax knowing my father is in good hands.

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Review of

Home Instead (Huntingdon)

from M D (Client) published on 13 September 2024
Overall Experience  Overall Experience 5.0 out of 5

My carers are a great bunch of girls now looked at as friends. Always treated with dignity (and humour)!

Reply from Cheryn Rook, Owner & Care Manager at Home Instead (Huntingdon)

Thank you so much for your lovely kind words, your feedback will be shared with the Care Professionals who visit you.

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Review of

Home Instead (Huntingdon)

from S S (Wife of Client) published on 12 September 2024
Overall Experience  Overall Experience 4.0 out of 5

My husband was cared for for 5 years and his carers were all very good. Maintained his dignity and his care became more and more complex over time and they showed care and dignity.

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Review of

Home Instead (Huntingdon)

from K S (Daughter of Client) published on 29 July 2024
Overall Experience  Overall Experience 5.0 out of 5

Very professional service is provided with skilled, trained and mature staff. Strong levels of quality control and quality performance providing caring, tailored support to my parents. Everyone who has helped us has really committed to providing effective support in a caring way.

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Review of

Home Instead (Huntingdon)

from G R (Daughter of Client) published on 20 May 2024
Overall Experience  Overall Experience 4.0 out of 5

My Dad has been looked after for 3 years. The carers have been wonderful. They are very caring and many go above and beyond. They get my Dad up, washed, and dressed, do his meals, and help around the house. My Dad suffers from Alzheimer's and needs gentle encouragement. Home Instead has been excellent.
I would highly recommend them.

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Review of

Home Instead (Peterborough Oundle & The Deepings)

from A M (Client) assisted by family/friend published on 20 May 2024
Overall Experience  Overall Experience 4.0 out of 5

The personal care provided was of a very high standard. Encompassing punctuality, hygiene, privacy, and a strong emphasis on empathy and friendliness.

Reply from Philip Kennedy, Company Director at Home Instead (Peterborough Oundle & The Deepings)

Thank you so much for your review - I will share your kind words with our team of care professionals who I know will be delighted to hear that you have appreciated their visits - thanks so much!

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Awards / Recognitions (9)

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