Home Instead in Cambridgeshire | 3 Home Care Providers

Review of
Home Instead (Peterborough Oundle & The Deepings)
from M F (Son of Client) published on 21 January 2026 Submitted via Website • Report

Overall Experience

My late mother was cared for by home instead, the level of care was first class, this gave me great comfort knowing that my mum was getting great care and love, nothing was to much when my mum needed that extra support, home instead was always on call if I needed any extra assistance, mum got to know

her carers very well she always had the same carers suzi and Suzanne, mum had the perfect relationship with suzi and Suzanne, they looked after my mum as if she was there own mum. Mum realised how important they were to her and she came to depend on them, this was very important to mum as mum liked things done her way, which was never an issue with the carers, mum got very attached to her two carers.which was comforting for me knowing my mum had the right care. I highly recommend home instead nothing was to much for them when mum needed extra help.

Reply from Philip Kennedy, Company Director at Home Instead (Peterborough Oundle & The Deepings)Thank you so much for your heartfelt words.
It was a true privilege to support your mum, and we're deeply touched to know our care brought comfort to you and your family. Hearing how much she valued the consistency and companionship of Suzi and Suzanne means so much-they will be incredibly moved to know she trusted them and felt understood, especially with the routines and personal touches that mattered most to her.
Your mum forming such a special bond with her carers is exactly what we hope for, and knowing it gave you peace of mind is something the whole team appreciates. We're also grateful for your recognition of our support whenever extra help was needed.
Thank you sincerely for your recommendation. It was an honour to care for your mum, and we're always here if you need anything.

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Review of
Home Instead (Cambridge)
from Barbara H (Daughter of Client) published on 5 December 2025 Submitted via Website • Report

Overall Experience

After careful consideration, we made the decision to change our care provider to Home Instead. We had previously used their services for my late mother in another county and were impressed by the quality of care. Choosing them again for my father has proven to be absolutely the right decision.
There

are several key factors that are particularly important for my father's wellbeing: continuity of care, reliability, good communication, flexibility, and a strong understanding of elderly care-especially with medical needs. Home Instead has consistently delivered on all these fronts.
The support we have received has been outstanding. My father is relaxed and comfortable, and I feel reassured knowing that the team will promptly alert me to any concerns. Their ability to accommodate additional care sessions at short notice has been invaluable.
I cannot recommend Home Instead highly enough. Their professionalism, compassion, and dedication have made a real difference to our lives.

Reply from Kelly Knight, Sales and Marketing Manager at Home Instead (Cambridge)Thank you so much for taking the time to share your experience, and for choosing Home Instead again for your father's care after seeing the quality of our service with your late mother. Knowing that your father is relaxed and comfortable, and that you feel reassured by our team's communication and ability to provide additional care sessions, means the world to us.

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Review of
Home Instead (Peterborough Oundle & The Deepings)
from A N (Client) published on 2 December 2025 Submitted via Postal Card • Report

Overall Experience

Following an accident, I needed help in the short term with personal care and light housework. This was quickly managed. My helpers were supportive and, as I became more able, encouraged me towards independence.

Reply from Philip Kennedy, Company Director at Home Instead (Peterborough Oundle & The Deepings)Thank you so much for taking the time to share your experience with us. We're delighted to hear that our team was able to provide the support you needed after your accident and help with personal care and light housework here in Peterborough.

It's wonderful to know that, as you regained strength, our Care Professionals encouraged you towards independence - that's exactly what we strive for in delivering outstanding home care in Peterborough for people needing a little extra help.

Your kind words mean a lot to us and to the team who work so hard to make a positive difference every day.

Thank you again from all of us here at Home Instead in Peterborough.

Warm regards,
The Office Team

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Review of
Home Instead (Cambridge)
from David I (Son of Client) published on 17 November 2025 Submitted via Website • Report

Overall Experience

HomeInstead offer a very reliable care service which has much supported my mother with domestic and meal preparation. Coupled with a receptive management of the care team any instruction can be implemented immediately.
The carers have all been outstanding and trusted by our mother and family.

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Review of
Home Instead (Peterborough Oundle & The Deepings)
from Sasha W (Daughter of Client) published on 27 October 2025 Submitted via Website • Report

Overall Experience

I can only speak highly of this company, the staff, the carers everyone I have ever needed to speak to in regards to my Mums care was 100% professional, kind and helpful.
The flexibility if I needed to change hours or days - no trouble at all it was done for me.
The carers themselves are wonderful,

they will do their upmost to make sure your loved one is comfortable and looked after in the time they spend with them, always arriving on time and making sure everything is in place for them.
There is an app that the family member can log in to and find out how the visit has gone - i found this invaluable as I live a distance from my Mum.
100% definitely recommend this company

Reply from Philip Kennedy, Company Director at Home Instead (Peterborough Oundle & The Deepings)Thank you so much, Sasha, for your incredibly kind words and for taking the time to share your experience.
At Home Instead Peterborough, we are deeply committed to providing compassionate and flexible home care for older people, and it means the world to us to hear that you felt supported every step of the way. From our office team to our dedicated carers, we strive to ensure every client and their family feels listened to, respected, and cared for.
We're especially glad the app helped you stay connected with your mum's care - we know how important that peace of mind is when you live at a distance.
Your recommendation is truly appreciated, and we'll make sure your lovely feedback is shared with the whole team. Thank you again, Sasha - it's been a privilege to support your mum.
Warm regards,
The Home Instead Peterborough Team

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Review of
Home Instead (Huntingdon)
from Sara P (Daughter of Client) published on 7 October 2025 Submitted via Website • Report

Overall Experience

Overall my Mum's care is fantastic, she really appreciates the majority of her carers help. She can be impatient and critical at times, I would love to be a fly on the wall as I can only go on what she chooses to tell me. All my dealings with the office staff over the phone have been brilliant and requests

are put in place as quickly as possible. Also my communications face to face with staff and carers has been supportive and reassuring. It's important to know that other people are in the same position as yourself or have had those experiences. Being the main person responsible for my Mum's health and happiness is a big worry, never really knowing if she gets enough..attention, food, physical care and emotional support, despite what she tells me. I read and appreciate the app but would love more details and perhaps some pointers for me?? Perhaps more than your remit though. Thank you

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Review of
Home Instead (Huntingdon)
from Daphne S (Client) published on 2 October 2025 Submitted via Postal Card • Report

Overall Experience

Most of the caring staff have been excellent or good, and having the same people most of the time has been greatly appreciated. The office staff are very helpful and immediately registered that my needs are for practical help with a variety of tasks. I find it difficult because of physical frailty,

but so far, I remain in full command of my mental faculties and prize independence with individual family support. Independent conversation with carers is an important bonus.

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Review of
Home Instead (Huntingdon)
from Catherine C (Daughter of Client) published on 25 September 2025 Submitted via Website • Report

Overall Experience

Everyone at Home Instead was been both professional and human while they cared for my father. They brought warmth and humour into his home every day and maintained his dignity throughout. They also responded to his changing needs over the years they cared for him.

His carers were on time, and proactively

looked for additional tasks if they finished early. The team was also flexible, providing us with additional care when we needed it.

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Review of
Home Instead (Peterborough Oundle & The Deepings)
from Julian F (Son of Client) published on 22 September 2025 Submitted via Website • Report

Overall Experience

My father received excellent care during visits, each carer made him feel special and spent time chatting with him whilst completing their tasks.
Home Instead made it possible for my father to stay at home in a familiar and safe environment.
Would recommend.

Reply from Philip Kennedy, Company Director at Home Instead (Peterborough Oundle & The Deepings)Thank you so much for your kind words. We are delighted to hear that your father felt well cared for and valued by our Care Professionals. Supporting people to remain safely in the comfort of their own home is at the heart of what we do, and it's wonderful to know this made a difference for your family. Your recommendation means a great deal to us.- The Home Instead Peterborough Team

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Review of
Home Instead (Huntingdon)
from A H (Son of Client) published on 2 September 2025 Submitted via Postal Card • Report

Overall Experience

Very good service by everyone, office staff and carers alike.
When required, carers stay longer than contracted to resolve issues.
All carers I have had contact with have been very pleasant and professional, plus my mum seems to get on well with them.

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Review of
Home Instead (Huntingdon)
from M H B (Husband of Client) published on 29 August 2025 Submitted via Postal Card • Report

Overall Experience

I am very satisfied with the services we receive from Home Instead. Friendly and very helpful support. We look forward to the twice-weekly visits.

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Review of
Home Instead (Peterborough Oundle & The Deepings)
from E T (Daughter of Client) published on 23 June 2025 Submitted via Website • Report

Overall Experience

We have had an exceptional service from Home Instead Peterborough , Oundle and the Deepings. My father had been extremely reluctant to accept care but from meeting the Care Manager for the first time and onwards , he ( and the whole family ) have been so impressed by the kindness , professionalism and

quality of the care that he has received . There has been great effort taken to match the needs of my father to his care professionals. My father has enjoyed getting to know his care professionals and they have taken the time to get to know his needs and interests. I would say that they have gone the extra mile with him - not only doing the care tasks to a very high standard but also by being prepared to sit with him , engaging him in conversation that he finds interesting and stimulating. This has undoubtedly helped by father's wellbeing and ability to stay independent in his own home.
Many thanks to the manager and all her team!

Reply from Philip Kennedy, Company Director at Home Instead (Peterborough Oundle & The Deepings)Thank you so much for your kind words. We're truly grateful you chose Home Instead for your father's care. Providing high-quality, person-centred home care in Peterborough, Oundle, and the Deepings is at the heart of what we do, and it's wonderful to hear how well your father has connected with his care professionals. We're especially pleased that the team's kindness, professionalism, and effort to engage him in meaningful conversation has supported his wellbeing and independence. Thank you again for your thoughtful feedback - it means a lot to all of us.Warm regards,The office team at Home Instead Peterborough

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Review of
Home Instead (Peterborough Oundle & The Deepings)
from Sarah P (Daughter of Client) published on 19 May 2025 Submitted via Website • Report

Overall Experience

My mum received outstanding care from Home Instead. The carers were kind, thoughtful, caring and compassionate. They treated my mum as though she was their mum and my sister and I never had to worry when we knew Home Instead carers were visiting her. The office staff were also very pleasant to deal

with. We had an excellent experience throughout the 2 years mum was cared for by Home Instead.

Reply from Philip Kennedy, Company Director at Home Instead (Peterborough Oundle & The Deepings)Thank you so much for your kind and thoughtful words. It means the world to us to know that your mum received the care, compassion, and dignity she deserved during her time with us. Treating each person as we would our own family is at the heart of everything we do, and we're so glad that came through in your experience. We're also grateful that you and your sister felt peace of mind knowing she was in safe, caring hands-that reassurance is something we always strive to provide. It was truly a privilege to be part of your mum's life and to support your family over those two years. Thank you again for your trust, and for sharing such a meaningful reflection. With heartfelt thanks, The Home Instead Team

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Review of
Home Instead (Peterborough Oundle & The Deepings)
from D W (Daughter of Client) published on 14 May 2025 Submitted via Website • Report

Overall Experience

I highly recommend Home Instead!
My father is someone who is very active, out & about on his own most days, but has memory loss. He did not need personal care, but he wanted support to live independently in his own home (& didn't want that support to only come from family).

The carers are amazing!

They treat him as an individual, with dignity, care & respect.
They do some housework, take him shopping to his kind of shops for his next (DIY!) project; accompany him on walks, & encourage him to sing (which he has always loved), & much more.

He is unique, as all of us are, & Home Instead are the only organisation that I found that recognised that & matched carers that support him as the individual he is.
If I could give more than 5 stars I would!

Reply from Philip Kennedy, Company Director at Home Instead (Peterborough Oundle & The Deepings)It's lovely to hear about your father's independence, creativity, and active lifestyle - and we're honoured to support him in continuing to live in a way that reflects who he is. It's incredibly rewarding to know that the carers have not only met his practical needs, but have also connected with him in ways that bring joy, confidence, and companionship. We wholeheartedly believe that care should never be one-size-fits-all, and we're so glad to hear that our team has honoured his individuality with the respect and dignity he deserves. Thank you for placing your trust in us and for sharing your father's story so openly. With gratitude,

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Review of
Home Instead (Peterborough Oundle & The Deepings)
from D W (Client) published on 6 May 2025 Submitted via Postal Card • Report

Overall Experience

All great, very helpful.

Reply from Philip Kennedy, Company Director at Home Instead (Peterborough Oundle & The Deepings)Thank you so much for your five-star review! We truly appreciate your support and are so glad to hear that you had a positive experience. Your feedback means a lot to us and motivates our team to keep delivering the highest standard of care and service. With gratitude, The Home Instead Team

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Review of
Home Instead (Cambridge)
from Geoff M (Son of Client) published on 30 April 2025 Submitted via Website • Report

Overall Experience

Home Insteads' team both in my parents home and back in their office, have been exemplary.

The care package has been changed a number of times to cater for deteriorating health, but at all times Home Instead have stepped up, made suggestions and then acted on them.

The team all knew my parents

and showed real care and understanding.

I can thoroughly recommend Home Instead.

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Review of
Home Instead (Peterborough Oundle & The Deepings)
from Janet T (Client) published on 24 April 2025 Submitted via Website • Report

Overall Experience

I can highly recommend Home Instead Peterborough.
I had major abdominal surgery and needed short term help for personal care etc. It was a godsend to me that I could access such excellent care on a short term basis. The carers were all professional and also friendly. In addition to personal care did

light housework. The carers had been carefully chosen so I got on well with them. I always knew who was coming, they were punctual and on the odd occasion when there was a delay because of morning traffic the office phoned me to inform me of the slight delay.
So all in all a very professional and caring company which I highly recommend.

Reply from Philip Kennedy, Company Director at Home Instead (Peterborough Oundle & The Deepings)Thank you so much for your kind and thoughtful review. We're truly honoured to have been able to support you during your recovery, and it means the world to us to know that our care made a positive difference at such a challenging time.Our team works hard to ensure that every visit feels personal, respectful, and reassuring-so hearing that you felt comfortable, cared for, and informed throughout your time with us is incredibly uplifting. We're also so glad to know that our carers not only met your practical needs but were a source of genuine comfort and connection as well.Thank you again for your recommendation-it's the greatest compliment we could receive. We all wish you continued health and strength, and please don't hesitate to reach out if we can ever support you again.Warmest regards,The Home Instead Peterborough Team

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Review of
Home Instead (Cambridge)
from Louise R (Client) published on 22 April 2025 Submitted via Website • Report

Overall Experience

Home Instead sent me a 24 hour carer for two days and then a carer popping in morning and evening for the rest of the week after I'd had an op on my back. They were both excellent: well informed about the help I needed, but, beyond that, willing to 'think outside the box' and help me in ways I hadn't

envisaged - and even to do things that I asked them beyond that. Nothing was too much trouble. They were professional. focused, REALLY helpful - and both such kind people. I felt they became friends over that short space of time. I wish I could name them both, but I will stick to the guidelines as they, and Home Instead, stuck so well to theirs. I felt that Home Instead was a well regulated company run in a responsible and disciplined way in the interest of protecting both client and carer.
I can't recommend Home Instead warmly enough.

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Review of
Home Instead (Peterborough Oundle & The Deepings)
from D M (Son of Client) published on 17 April 2025 Submitted via Website • Report

Overall Experience

Home Instead has supported my Mum, who has advanced Alzheimer's, and my Dad, who, as her main carer, needs respite. Home Instead was marvellous from the start. The team clearly understands the need to get to know someone with dementia well. The carers are now fully trusted by my Mum. My Dad has two

afternoons a week to himself. Mum is well looked after by people who genuinely care about her and are utterly professional in safeguarding etc. Also, as they have insurance to drive the person cared for, it means Mum can be taken out somewhere different for a coffee, etc.
For people who want to remain in their own homes and manage care incrementally, from companionship through to personal needs, discovering Home Instead was like hitting the jackpot for our family. They are truly person-centred. They bring together professional care with bespoke solutions for individuals and families.
They are reliable, understanding, professional and genuinely care both in the physical and ethical senses.

Reply from Philip Kennedy, Company Director at Home Instead (Peterborough Oundle & The Deepings)Thank you so much for your incredibly kind and thoughtful words. Reading your review genuinely moved us. Supporting your Mum and Dad has been a real privilege for our whole team. We know how important it is to build trust-especially when caring for someone with advanced Alzheimer's-and it means the world to hear that your Mum feels safe and comfortable with us. Just as importantly, we're so glad your Dad is able to have that much-needed time for himself, knowing she's in good hands. We always strive to offer care that is not only professional but deeply personal and human. It's heartwarming to know that our approach has made such a difference to your family. Your words are a true reflection of what we hope to achieve every day. Thank you again for taking the time to share your experience-it truly means so much to us and to the team. With warmest regards

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Review of
Home Instead (Peterborough Oundle & The Deepings)
from Tracy F (Friend of Client) published on 17 April 2025 Submitted via Website • Report

Overall Experience

Highly recommended!
Dear family friend needed post hospital support with getting up, dressing, breakfast & lunch preparation. We were delighted to have such great caregivers from Home Instead. It meant we could all relax a bit knowing that they were visiting. Just a team of 4 - all introduced to him

in advance & a 6 week rota agreed. He gained confidence & mobility as well as enjoyed a daily chat. Very friendly & professional. It may seem initially expensive but I wouldn't hesitate to call them again. You get what you pay for! The caregivers also seemed happy in their work. Thank you to everyone involved

Reply from Philip Kennedy, Company Director at Home Instead (Peterborough Oundle & The Deepings)Thank you so much for taking the time to share your experience. We're truly grateful for your kind words. It means a lot to hear that our team was able to provide the right support at such an important time for your family friend. Knowing that you could all feel more at ease while he regained his strength, confidence, and mobility is exactly why we do what we do. We're also really pleased that the consistency of a small, familiar team made a difference-and that the friendly chats brought a bit of brightness to each day. Your comment about our caregivers being happy in their work is especially appreciated; we're proud to have a team that genuinely loves what they do. Thank you again for your trust and support. We're always here if you need us. Warmest regards, Home Instead

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Home Care Providers Owned by Home Instead in Cambridgeshire

Home Instead Locations in Cambridgeshire (3)

Home Instead Reviews in Cambridgeshire (246)

Home Instead (Peterborough Oundle & The Deepings)

Home Instead (Cambridge)

Home Instead (Peterborough Oundle & The Deepings)

Home Instead (Cambridge)

Home Instead (Peterborough Oundle & The Deepings)

Home Instead (Huntingdon)

Home Instead (Huntingdon)

Home Instead (Huntingdon)

Home Instead (Peterborough Oundle & The Deepings)

Home Instead (Huntingdon)

Home Instead (Huntingdon)

Home Instead (Peterborough Oundle & The Deepings)

Home Instead (Peterborough Oundle & The Deepings)

Home Instead (Peterborough Oundle & The Deepings)

Home Instead (Peterborough Oundle & The Deepings)

Home Instead (Cambridge)

Home Instead (Peterborough Oundle & The Deepings)

Home Instead (Cambridge)

Home Instead (Peterborough Oundle & The Deepings)

Home Instead (Peterborough Oundle & The Deepings)

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