Home Instead in Cambridgeshire | 3 Home Care Providers

Review of
Home Instead (Cambridge)
from Barbara H (Daughter of Client) published on 5 December 2025 Submitted via Website • Report

Overall Experience

After careful consideration, we made the decision to change our care provider to Home Instead. We had previously used their services for my late mother in another county and were impressed by the quality of care. Choosing them again for my father has proven to be absolutely the right decision.
There

are several key factors that are particularly important for my father's wellbeing: continuity of care, reliability, good communication, flexibility, and a strong understanding of elderly care-especially with medical needs. Home Instead has consistently delivered on all these fronts.
The support we have received has been outstanding. My father is relaxed and comfortable, and I feel reassured knowing that the team will promptly alert me to any concerns. Their ability to accommodate additional care sessions at short notice has been invaluable.
I cannot recommend Home Instead highly enough. Their professionalism, compassion, and dedication have made a real difference to our lives.

Reply from Kelly Knight, Sales and Marketing Manager at Home Instead (Cambridge)

Thank you so much for taking the time to share your experience, and for choosing Home Instead again for your father's care after seeing the quality of our service with your late mother. Knowing that…read more

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Review of
Home Instead (Peterborough Oundle & The Deepings)
from A N (Client) published on 2 December 2025 Submitted via Postal Card • Report

Overall Experience

Following an accident, I needed help in the short term with personal care and light housework. This was quickly managed. My helpers were supportive and, as I became more able, encouraged me towards independence.

Reply from Philip Kennedy, Company Director at Home Instead (Peterborough Oundle & The Deepings)

Thank you so much for taking the time to share your experience with us. We're delighted to hear that our team was able to provide the support you needed after your accident and help with personal care…read more

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Review of
Home Instead (Cambridge)
from David I (Son of Client) published on 17 November 2025 Submitted via Website • Report

Overall Experience

HomeInstead offer a very reliable care service which has much supported my mother with domestic and meal preparation. Coupled with a receptive management of the care team any instruction can be implemented immediately.
The carers have all been outstanding and trusted by our mother and family.

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Review of
Home Instead (Peterborough Oundle & The Deepings)
from Sasha W (Daughter of Client) published on 27 October 2025 Submitted via Website • Report

Overall Experience

I can only speak highly of this company, the staff, the carers everyone I have ever needed to speak to in regards to my Mums care was 100% professional, kind and helpful.
The flexibility if I needed to change hours or days - no trouble at all it was done for me.
The carers themselves are wonderful,

they will do their upmost to make sure your loved one is comfortable and looked after in the time they spend with them, always arriving on time and making sure everything is in place for them.
There is an app that the family member can log in to and find out how the visit has gone - i found this invaluable as I live a distance from my Mum.
100% definitely recommend this company

Reply from Philip Kennedy, Company Director at Home Instead (Peterborough Oundle & The Deepings)

Thank you so much, Sasha, for your incredibly kind words and for taking the time to share your experience.
At Home Instead Peterborough, we are deeply committed to providing compassionate and…read more

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Review of
Home Instead (Huntingdon)
from Sara P (Daughter of Client) published on 7 October 2025 Submitted via Website • Report

Overall Experience

Overall my Mum's care is fantastic, she really appreciates the majority of her carers help. She can be impatient and critical at times, I would love to be a fly on the wall as I can only go on what she chooses to tell me. All my dealings with the office staff over the phone have been brilliant and requests

are put in place as quickly as possible. Also my communications face to face with staff and carers has been supportive and reassuring. It's important to know that other people are in the same position as yourself or have had those experiences. Being the main person responsible for my Mum's health and happiness is a big worry, never really knowing if she gets enough..attention, food, physical care and emotional support, despite what she tells me. I read and appreciate the app but would love more details and perhaps some pointers for me?? Perhaps more than your remit though. Thank you

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Review of
Home Instead (Huntingdon)
from Daphne S (Client) published on 2 October 2025 Submitted via Postal Card • Report

Overall Experience

Most of the caring staff have been excellent or good, and having the same people most of the time has been greatly appreciated. The office staff are very helpful and immediately registered that my needs are for practical help with a variety of tasks. I find it difficult because of physical frailty,

but so far, I remain in full command of my mental faculties and prize independence with individual family support. Independent conversation with carers is an important bonus.

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Review of
Home Instead (Huntingdon)
from Catherine C (Daughter of Client) published on 25 September 2025 Submitted via Website • Report

Overall Experience

Everyone at Home Instead was been both professional and human while they cared for my father. They brought warmth and humour into his home every day and maintained his dignity throughout. They also responded to his changing needs over the years they cared for him.

His carers were on time, and proactively

looked for additional tasks if they finished early. The team was also flexible, providing us with additional care when we needed it.

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Review of
Home Instead (Peterborough Oundle & The Deepings)
from Julian F (Son of Client) published on 22 September 2025 Submitted via Website • Report

Overall Experience

My father received excellent care during visits, each carer made him feel special and spent time chatting with him whilst completing their tasks.
Home Instead made it possible for my father to stay at home in a familiar and safe environment.
Would recommend.

Reply from Philip Kennedy, Company Director at Home Instead (Peterborough Oundle & The Deepings)

Thank you so much for your kind words. We are delighted to hear that your father felt well cared for and valued by our Care Professionals. Supporting people to remain safely in the comfort of their…read more

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Review of
Home Instead (Huntingdon)
from A H (Son of Client) published on 2 September 2025 Submitted via Postal Card • Report

Overall Experience

Very good service by everyone, office staff and carers alike.
When required, carers stay longer than contracted to resolve issues.
All carers I have had contact with have been very pleasant and professional, plus my mum seems to get on well with them.

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Review of
Home Instead (Huntingdon)
from M H B (Husband of Client) published on 29 August 2025 Submitted via Postal Card • Report

Overall Experience

I am very satisfied with the services we receive from Home Instead. Friendly and very helpful support. We look forward to the twice-weekly visits.

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Review of
Home Instead (Peterborough Oundle & The Deepings)
from E T (Daughter of Client) published on 23 June 2025 Submitted via Website • Report

Overall Experience

We have had an exceptional service from Home Instead Peterborough , Oundle and the Deepings. My father had been extremely reluctant to accept care but from meeting the Care Manager for the first time and onwards , he ( and the whole family ) have been so impressed by the kindness , professionalism and

quality of the care that he has received . There has been great effort taken to match the needs of my father to his care professionals. My father has enjoyed getting to know his care professionals and they have taken the time to get to know his needs and interests. I would say that they have gone the extra mile with him - not only doing the care tasks to a very high standard but also by being prepared to sit with him , engaging him in conversation that he finds interesting and stimulating. This has undoubtedly helped by father's wellbeing and ability to stay independent in his own home.
Many thanks to the manager and all her team!

Reply from Philip Kennedy, Company Director at Home Instead (Peterborough Oundle & The Deepings)

Thank you so much for your kind words. We're truly grateful you chose Home Instead for your father's care. Providing high-quality, person-centred home care in Peterborough, Oundle, and the Deepings is…read more

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Review of
Home Instead (Peterborough Oundle & The Deepings)
from Sarah P (Daughter of Client) published on 19 May 2025 Submitted via Website • Report

Overall Experience

My mum received outstanding care from Home Instead. The carers were kind, thoughtful, caring and compassionate. They treated my mum as though she was their mum and my sister and I never had to worry when we knew Home Instead carers were visiting her. The office staff were also very pleasant to deal

with. We had an excellent experience throughout the 2 years mum was cared for by Home Instead.

Reply from Philip Kennedy, Company Director at Home Instead (Peterborough Oundle & The Deepings)

Thank you so much for your kind and thoughtful words. It means the world to us to know that your mum received the care, compassion, and dignity she deserved during her time with us. Treating each…read more

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Review of
Home Instead (Peterborough Oundle & The Deepings)
from D W (Daughter of Client) published on 14 May 2025 Submitted via Website • Report

Overall Experience

I highly recommend Home Instead!
My father is someone who is very active, out & about on his own most days, but has memory loss. He did not need personal care, but he wanted support to live independently in his own home (& didn't want that support to only come from family).

The carers are amazing!

They treat him as an individual, with dignity, care & respect.
They do some housework, take him shopping to his kind of shops for his next (DIY!) project; accompany him on walks, & encourage him to sing (which he has always loved), & much more.

He is unique, as all of us are, & Home Instead are the only organisation that I found that recognised that & matched carers that support him as the individual he is.
If I could give more than 5 stars I would!

Reply from Philip Kennedy, Company Director at Home Instead (Peterborough Oundle & The Deepings)

It's lovely to hear about your father's independence, creativity, and active lifestyle - and we're honoured to support him in continuing to live in a way that reflects who he is. It's incredibly…read more

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Review of
Home Instead (Peterborough Oundle & The Deepings)
from D W (Client) published on 6 May 2025 Submitted via Postal Card • Report

Overall Experience

All great, very helpful.

Reply from Philip Kennedy, Company Director at Home Instead (Peterborough Oundle & The Deepings)

Thank you so much for your five-star review! We truly appreciate your support and are so glad to hear that you had a positive experience. Your feedback means a lot to us and motivates our team to keep…read more

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Review of
Home Instead (Cambridge)
from Geoff M (Son of Client) published on 30 April 2025 Submitted via Website • Report

Overall Experience

Home Insteads' team both in my parents home and back in their office, have been exemplary.

The care package has been changed a number of times to cater for deteriorating health, but at all times Home Instead have stepped up, made suggestions and then acted on them.

The team all knew my parents

and showed real care and understanding.

I can thoroughly recommend Home Instead.

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Review of
Home Instead (Peterborough Oundle & The Deepings)
from Janet T (Client) published on 24 April 2025 Submitted via Website • Report

Overall Experience

I can highly recommend Home Instead Peterborough.
I had major abdominal surgery and needed short term help for personal care etc. It was a godsend to me that I could access such excellent care on a short term basis. The carers were all professional and also friendly. In addition to personal care did

light housework. The carers had been carefully chosen so I got on well with them. I always knew who was coming, they were punctual and on the odd occasion when there was a delay because of morning traffic the office phoned me to inform me of the slight delay.
So all in all a very professional and caring company which I highly recommend.

Reply from Philip Kennedy, Company Director at Home Instead (Peterborough Oundle & The Deepings)

Thank you so much for your kind and thoughtful review. We're truly honoured to have been able to support you during your recovery, and it means the world to us to know that our care made a positive…read more

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Review of
Home Instead (Cambridge)
from Louise R (Client) published on 22 April 2025 Submitted via Website • Report

Overall Experience

Home Instead sent me a 24 hour carer for two days and then a carer popping in morning and evening for the rest of the week after I'd had an op on my back. They were both excellent: well informed about the help I needed, but, beyond that, willing to 'think outside the box' and help me in ways I hadn't

envisaged - and even to do things that I asked them beyond that. Nothing was too much trouble. They were professional. focused, REALLY helpful - and both such kind people. I felt they became friends over that short space of time. I wish I could name them both, but I will stick to the guidelines as they, and Home Instead, stuck so well to theirs. I felt that Home Instead was a well regulated company run in a responsible and disciplined way in the interest of protecting both client and carer.
I can't recommend Home Instead warmly enough.

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Review of
Home Instead (Peterborough Oundle & The Deepings)
from D M (Son of Client) published on 17 April 2025 Submitted via Website • Report

Overall Experience

Home Instead has supported my Mum, who has advanced Alzheimer's, and my Dad, who, as her main carer, needs respite. Home Instead was marvellous from the start. The team clearly understands the need to get to know someone with dementia well. The carers are now fully trusted by my Mum. My Dad has two

afternoons a week to himself. Mum is well looked after by people who genuinely care about her and are utterly professional in safeguarding etc. Also, as they have insurance to drive the person cared for, it means Mum can be taken out somewhere different for a coffee, etc.
For people who want to remain in their own homes and manage care incrementally, from companionship through to personal needs, discovering Home Instead was like hitting the jackpot for our family. They are truly person-centred. They bring together professional care with bespoke solutions for individuals and families.
They are reliable, understanding, professional and genuinely care both in the physical and ethical senses.

Reply from Philip Kennedy, Company Director at Home Instead (Peterborough Oundle & The Deepings)

Thank you so much for your incredibly kind and thoughtful words. Reading your review genuinely moved us. Supporting your Mum and Dad has been a real privilege for our whole team. We know how important…read more

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Review of
Home Instead (Peterborough Oundle & The Deepings)
from Tracy F (Friend of Client) published on 17 April 2025 Submitted via Website • Report

Overall Experience

Highly recommended!
Dear family friend needed post hospital support with getting up, dressing, breakfast & lunch preparation. We were delighted to have such great caregivers from Home Instead. It meant we could all relax a bit knowing that they were visiting. Just a team of 4 - all introduced to him

in advance & a 6 week rota agreed. He gained confidence & mobility as well as enjoyed a daily chat. Very friendly & professional. It may seem initially expensive but I wouldn't hesitate to call them again. You get what you pay for! The caregivers also seemed happy in their work. Thank you to everyone involved

Reply from Philip Kennedy, Company Director at Home Instead (Peterborough Oundle & The Deepings)

Thank you so much for taking the time to share your experience. We're truly grateful for your kind words. It means a lot to hear that our team was able to provide the right support at such an…read more

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Review of
Home Instead (Peterborough Oundle & The Deepings)
from Martin P (Son of Client) published on 20 March 2025 Submitted via Website • Report

Overall Experience

A very reliable service, delivered by health care professionals who were familiar with the client, ensuring the clients likes / dislikes were known about and complied with. Communication with the family was always precise, timely and easily understood.

Reply from Philip Kennedy, Company Director at Home Instead (Peterborough Oundle & The Deepings)

Thank you for taking the time to share your feedback regarding our service. We truly appreciate your insights, as they are invaluable in helping us maintain and enhance the quality of our services…read more

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Home Care Providers Owned by Home Instead in Cambridgeshire

Home Instead Locations in Cambridgeshire (3)

Home Instead Reviews in Cambridgeshire (245)

Home Instead (Cambridge)

Home Instead (Peterborough Oundle & The Deepings)

Home Instead (Cambridge)

Home Instead (Peterborough Oundle & The Deepings)

Home Instead (Huntingdon)

Home Instead (Huntingdon)

Home Instead (Huntingdon)

Home Instead (Peterborough Oundle & The Deepings)

Home Instead (Huntingdon)

Home Instead (Huntingdon)

Home Instead (Peterborough Oundle & The Deepings)

Home Instead (Peterborough Oundle & The Deepings)

Home Instead (Peterborough Oundle & The Deepings)

Home Instead (Peterborough Oundle & The Deepings)

Home Instead (Cambridge)

Home Instead (Peterborough Oundle & The Deepings)

Home Instead (Cambridge)

Home Instead (Peterborough Oundle & The Deepings)

Home Instead (Peterborough Oundle & The Deepings)

Home Instead (Peterborough Oundle & The Deepings)

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