Home Instead (Huntingdon)

3 Archers Court, Huntingdon PE29 6XG
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9.5 32 Reviews
  • Home Instead (Huntingdon), Huntingdon
Home Instead (Huntingdon) offers bespoke home care services for older and disabled people, and is well-respected in surrounding communities for high standards of professionalism and a friendly attitude.

One-to-one tailored personal care offers clients assistance with a wide range of needs, such as housework, bathing and dressing, eating and medication, shopping and also companionship.

The service delivers high quality care by experienced and skilled staff, owner and Home Instead (Huntingdon)'s care manager has over twenty years of experience in management and working within the health and social care industry.
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Care Provided by Home Instead (Huntingdon)

Types of Home Care

  • Visiting Care

Minimum Visit Duration (Visiting Care)

  • 60 minutes

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Cancer Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £37 – £38
  • Weekly Live-in Care Fees: £1850 – £1850

Available on request

These prices are only a guideline, please contact Home Instead (Huntingdon) to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Good to Know

Group/Owner

Person in charge

  • Natalie Kennedy (Manager)

Home Instead (Huntingdon) Reviews (32)

9.5

Home Instead (Huntingdon) has a Review Score of 9.5 (9.530) out of 10, based on 9 reviews in the last 2 years.
Over all time Home Instead (Huntingdon) has 32 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Home Instead (Huntingdon)
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Total of 32, showing 1-20
Review from Sara P (Daughter of Client) published on 7 October 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Overall my Mum's care is fantastic, she really appreciates the majority of her carers help. She can be impatient and critical at times, I would love to be a fly on the wall as I can only go on what she chooses to tell me. All my dealings with the office staff over the phone have been brilliant and requests
are put in place as quickly as possible. Also my communications face to face with staff and carers has been supportive and reassuring. It's important to know that other people are in the same position as yourself or have had those experiences. Being the main person responsible for my Mum's health and happiness is a big worry, never really knowing if she gets enough..attention, food, physical care and emotional support, despite what she tells me. I read and appreciate the app but would love more details and perhaps some pointers for me?? Perhaps more than your remit though. Thank you
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Review from Daphne S (Client) published on 2 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Most of the caring staff have been excellent or good, and having the same people most of the time has been greatly appreciated. The office staff are very helpful and immediately registered that my needs are for practical help with a variety of tasks. I find it difficult because of physical frailty,
but so far, I remain in full command of my mental faculties and prize independence with individual family support. Independent conversation with carers is an important bonus.
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Review from Catherine C (Daughter of Client) published on 25 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Everyone at Home Instead was been both professional and human while they cared for my father. They brought warmth and humour into his home every day and maintained his dignity throughout. They also responded to his changing needs over the years they cared for him.


His carers were on time, and proactively

looked for additional tasks if they finished early. The team was also flexible, providing us with additional care when we needed it.
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Review from A H (Son of Client) published on 2 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good service by everyone, office staff and carers alike.
When required, carers stay longer than contracted to resolve issues.
All carers I have had contact with have been very pleasant and professional, plus my mum seems to get on well with them.
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Review from M H B (Husband of Client) published on 29 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very satisfied with the services we receive from Home Instead. Friendly and very helpful support. We look forward to the twice-weekly visits.
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Review from M D (Client) published on 13 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My carers are a great bunch of girls now looked at as friends. Always treated with dignity (and humour)!
Reply from Cheryn Rook, Owner & Care Manager at Home Instead (Huntingdon)

Thank you so much for your lovely kind words, your feedback will be shared with the Care Professionals who visit you.

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Review from S S (Wife of Client) published on 12 September 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband was cared for for 5 years and his carers were all very good. Maintained his dignity and his care became more and more complex over time and they showed care and dignity.
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Review from K S (Daughter of Client) published on 29 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very professional service is provided with skilled, trained and mature staff. Strong levels of quality control and quality performance providing caring, tailored support to my parents. Everyone who has helped us has really committed to providing effective support in a caring way.
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Review from G R (Daughter of Client) published on 20 May 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My Dad has been looked after for 3 years. The carers have been wonderful. They are very caring and many go above and beyond. They get my Dad up, washed, and dressed, do his meals, and help around the house. My Dad suffers from Alzheimer's and needs gentle encouragement. Home Instead has been excellent.
I would highly recommend them.
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Review from Nicola B (Friend of Client) published on 12 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Would just like to say a big thank you to the staff at Home Instead (Huntingdon) and especially the lovely carers who looked after our elderly relative. We all appreciated what you did for her. Nothing was ever too much trouble. Big thank you from us all.
Reply from Cheryn Rook, Owner & Care Manager at Home Instead (Huntingdon)

Thank you so much for lovely review, we appreciate the time you have taken to write this review.

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Review from A L (Client) published on 11 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I recently moved so that I was closer to my family, but given my age I needed more everyday support. This is where home care has proven invaluable and has exceeded all my expectations. I am thoroughly happy with the ladies who visit me and I highly recommend their services to anyone.
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Review from B W (Client) published on 18 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very satisfactory care, I enjoy seeing the carers who do a very efficient job looking after me. Thank you.
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Review from V N (Client) published on 18 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy with the care provided. It is always reliable and the carers are vert professional at all times. I never have any complaints.
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Review from M B (Son of Client) published on 7 September 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Started using Homestead in July. Dad had a nasty fall in August and was in hospital for two weeks. Homestead was amazing giving me advice and cancelling appointments at very short notice and also not charging me. Once my dad was out of hospital they totally re-arranged his care to fit his new level
of health, giving me peace of mind. Brilliant!.
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Review from Robert H (Son of Client) published on 30 October 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Have used Home Instead for a few years now. They have always been a godsend for my elderly parents, now sadly just my father. Personally, as I work I find they have always been a company I can rely on for peace of mind. Carers often go above and beyond and live up to being 'carers' - they certainly
deserve all the recognition they can get and are or should be the gold standard for all employees at Home Instead.
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Review from Ramani G (Daughter of Client) published on 2 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care workers were punctual. Their behaviour was warm and friendly. They did their best to 'connect' with my mother. Although Mum did not speak very much, the carers did their best to talk to her whilst taking care of her. This enabled a relationship to be built. Their work was efficient, and they
took on board areas that I felt my mother would benefit from. They advised me when I was unsure.
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Review from Clare M (Daughter of Client) published on 8 December 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The carers were fantastic. Gave our amazing Mum exemplary care, love and mini adventures which she adored. They made my Mum happy. We cannot thank the team enough. All our deepest love and thanks.
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Review from D B (Son of Client) published on 9 November 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have been really happy with the care and support offered to my mother. All the carers are kind, helpful and listen to my mother's needs. They are happy to both carry out domestic chores and provide compassion. We cannot praise them more highly; they have been excellent as has the office staff who
are professional but friendly and respond swiftly to any necessary changes in care.
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Review from K D (Daughter of Client) published on 1 October 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the word go, I felt confident using the Home Instead team to care for my mum. They had a wealth of practical support and ideas and were always there to reassure and comfort not only my mum but me too. They would go above and beyond the call of duty to resolve any unforeseen problems. They showed
genuine care, love and support and became more than caregivers but like an extended family. They far exceeded all my expectations. For them, this is not a job, it's a vocation. I would be eternally grateful for all they have done for us.
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Review from S C (Daughter of Client) published on 7 September 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Fabulous to work with, setting up was simple and straight forward. Incredibly flexible and needs of client focussed. Nothing is too much trouble, and the team are compassionate and understanding. Caregivers are a lovely group and have my parents best wishes at heart. Thank you.
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Current Review Score: 9.5 (9.530)

Overview of Review Score

The Review Score of 9.5 (9.530) out of 10 for Home Instead (Huntingdon) is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 9 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.630 for Home Instead (Huntingdon) is calculated as follows: ( (36 Excellents x 5) + (16 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 54 Ratings = 4.63
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Home Instead (Huntingdon) is based on 9 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 = 4.9
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 20 Jul 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (10)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Home Instead (Huntingdon)

What Type of Services does Home Instead (Huntingdon) offer?

Home Instead (Huntingdon) offers Home Care.

How many Carers does Home Instead (Huntingdon) employ?

Home Instead (Huntingdon) employs 40 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Home Instead (Huntingdon) to verify any information. View our terms and conditions. Home Instead (Huntingdon) has an Enhanced Service - more info.