Home Care Providers Owned by Home Instead in Essex

Excellent care which enables my 92yr old father with dementia to stay living in the comfort and familiarity of his own home.. Communication is rapid and thoughtful.. Carers are kind, patient and provide wonderful support..

They were able to set up care for my mother at very short notice. The home assessment was thorough and all our questions were answered. A detailed care plan was developed. Despite the short notice we met the carer before she started and felt reassured. It is early days but so far we are very happy with how things are going and my mother now has the support she needs for showering and dressing.

I am happy with the service - completely!

Since joining Home Instead, it has been such a good experience. My problems, however small, are resolved very quickly. I have a lot more confidence knowing the care professional is coming, knowing she will resolve any issues. I get stressed very easily, and my carer comes and sorts me out. She is willing to help me in any way and will do anything for me. If I knew anyone who needed care, I would strongly recommend Home Instead.

My uncle was struggling to look after himself living at home by himself. He was 86 and ageing rapidly, both mentally and physically. He needed assistance with housework, cleaning, laundry and shopping. Most importantly he needed companionship. Having reluctantly agreed to use Home Instead he quickly realised how much help he did need and looked forward to the visits from his lovely carers who really looked after him well.

Carers are very kind, arrive on time, follow the care plan instructions however they respond & respect mums opinions adjusting the care plan as appropriate .

I cant recommend HomeInstead enough. All the staff are professional, kind and friendly. Mum enjoys their visits and they are a huge help. The office staff are always available and very helpful and professional. All the staff are amazing.

I send a thankyou to them all for giving me peace of mind with all that they do.

Home Instead provided us with a superb carer to take my husband with dementia to snooker. They matched him up with the perfect person who treated him with dignity and respect. Unfortunately my husband has now digressd so cannot use the service but I would have no hesitation recommending this company. Very professional indeed.

Thank you.

Anybody caring for an elderly relative will know that as their care needs rise and their independence reduces having the support from others is a massive weight of your shoulders as you just cant do it all yourself. You can then go back to being a daughter and that is lovely. Mum looks forward to the visits - thank you.

Excellent, could not be better. All carers lovely and become friends.

Thank you

I highly recommend Home Instead Basildon, they have been so supportive, kind and friendly, could not have asked for better. From the initial meeting, putting a plan in place and then meeting the wonderful carers made my sister and I feel comfortable that our mum would get the best care and she has, they have been amazing with her. Thank you all so very much.

My mother and her sister have been receiving care from Home Instead 3 times a day for several years now. I can honestly say the ladies who look after them are all amazing. My mum and aunt both say that they feel that the ladies genuinely care about them. I can see that my mum and aunt are happy and that means the world to me.

I think having the App is great because I can always see if there's any issues or anything I need to sort out. It gives me peace of mind.

The ladies who organise the admin and the visits also go above and beyond and this really helps me.

I am very grateful for Home Instead, as my mum and aunt can live at home together at 90 and 92 years old.

Thank you for all you do.

We can't fault this service. They are brilliant and thank you to everyone involved in my mums care.

Home instead have been fantastic. They have taken good care of my aging mother for several years ending last Oct. when my mother was sadly hospitalized, and can no longer live at home. The wonderful ladies visited her at home 2, then later 3 times per day, taking care of all of her needs including personal hygiene, laundry, 3 meals a day and very importantly friendship and social interaction. I live overseas, so knowing that my mother was in such good hands was a massive relief for me. I would like to thank all of the team for their professionalism and hard work, sometimes under difficult circumstances.

Despite Social Care telling me to find a cheaper care provider so I could get more hours (yes that really happened)!. I will be sticking with this organisation, staff are well trained and understand their role with the person who they are caring for.

We have been using Home Instead for daily care for dad for some years and the service they have provided has been fantastic. From dealing with the office staff/managers to the individual carers there have never been any issues and they all provide an excellent service and all of them really care about their clients. I would highly recommend them.

Thank you

My Father was one of the first clients they had! From start to finish they treated Dad with the utmost dignity and respect! He adored his carers especially one who I'm not sure I'm allowed to name but I will! lol! Toni! He always said she was his friend not just a carer! however, the rest of the team were also brilliant with him. They would accommodate last minute call outs, and never let me down! I live in Lincolnshire, Dad was in Halstead so I needed a company that I could trust and rely on. I cannot recommend them enough. Sadly my Father passed away in November. Who is sadly missed but I know he can rest in peace and I can have peace knowing how much he was looked after by Mike and his amazing team! Thank you to everyone. X