Live In Care POA
These prices are only a guideline, please contact Home Instead (Basildon) to find out the exact price for your requirements.
Home Instead (Basildon) has a Review Score of 9.8 (9.785) out of 10, based on 16 reviews in the last 2 years.
Over all time Home Instead (Basildon) has 82 reviews.
5.0 out of 5
Thank you so much for your kind words and recommendation. We are so pleased to hear that our Care Professionals and office team were able to respond quickly and support your mum when she needed us most. The safety, wellbeing, and dignity of those we care for are always our top priority, and it means a great deal to know our actions made a difference. I will ensure your feedback is shared with the whole team it will mean the world to them.
4.0 out of 5
Thank you so much for your feedback. We're really pleased to hear that your mother's carers are providing a kind and caring service - that means a great deal to us. We understand how important consistency is, and while staffing challenges can occasionally affect visit times, we're always working hard to ensure continuity and meet preferred timings wherever possible. Your understanding and support are truly appreciated.
4.0 out of 5
It's so wonderful to hear that your Mum has been receiving such thoughtful and compassionate care from the Home Instead Care Professionals. It sounds like they've really made a positive impact in her daily life, especially considering the challenges that come with Alzheimer's disease. It's also great to hear that, despite the occasional hiccup during the winter months, the office staff has been responsive and communicative. The fact that the service has remained overall very good speaks volumes about the team's dedication. Thank you for sharing your experience, and we appreciate your kind words.
5.0 out of 5
Thank you so much for your kind words! We're thrilled to hear that your mum enjoys the company and that our services help with things she may need support with. It's great to know that we can be there for her and give you peace of mind when you can't be around. We truly appreciate your trust in us and look forward to continuing to provide excellent care!
5.0 out of 5
Thank you for the positive feedback. We are glad we were able to support your dad and engage your mum with the visits.
5.0 out of 5
It's gratifying to receive your positive feedback and I'm delighted to know that our care team is delivering the necessary support to your family members.
5.0 out of 5
It's gratifying to receive your positive feedback and I'm delighted to know that our care team is delivering the necessary support to your family members.
5.0 out of 5
It's gratifying to receive your positive feedback and I'm delighted to know that our care team is delivering the necessary support to your family member.
4.0 out of 5
Thank you for your positive feedback, we have taken this on board and have implemented more shadows for new carers. We will let the care team know that they are doing an excellent job.
5.0 out of 5
It's gratifying to receive your positive feedback, and I'm delighted to know that our care team is delivering the necessary support to your family member.
5.0 out of 5
Thank you for your positive review. It's a pleasure to know that Home Instead is meeting the needs of your relative and that you have been satisfied with the service we provide.
5.0 out of 5
Thank you for your positive review. We are glad we are fulfilling our duty of care to your relative.
4.0 out of 5
Thank you for your positive review. It's always good to hear when a client is happy with the service we provide.
5.0 out of 5
Thank you for your positive review. It's always good to hear when a client and family are happy with the service we provide. We are glad we have had a positive impact on your aunt's life.
5.0 out of 5
Thank you for your positive review. It's always good to hear when a client and family are happy with the service we provide.
4.0 out of 5
Thank you for your positive review. It is always great to hear when a client or relative are happy with our services we provide.
5.0 out of 5
Thank you for your response. It is always good to know a client is happy with the service they are receiving.
5.0 out of 5
Thank you so much for your lovely words. It is always good to know we have made an improvement in someone's wellbeing and will continue to do so.
I will pass your comments on to the care professionals who visit your aunt, they will be much appreciated.
4.0 out of 5
5.0 out of 5
Thank you for your positive review. It is always good to hear when a client is happy with the service we provide.
The Review Score of 9.8 (9.785) out of 10 for Home Instead (Basildon) is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Home Instead (Basildon) is based on 16 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
My name is Jenny I am the Registered Care Manager for Home Instead Basildon.
I have worked within the care industry for many years. And have been with Home Instead since 2015. Starting as a care professional. I was then promoted to Trainer/Field supervisor. In 2023 I completed my registration with CQC.
I am completing my level 5 Diploma in Leadership for Health and Social Care.
I went into care after caring for my grandfather. It was then that I realised the importance of providing care and support to enable people to stay in their own homes.
I truly believe in the ethos of Home Instead to 'Change the Face of Ageing' providing a truly individualised and holistic approach to allowing people to stay in their own homes where they feel happy and safe.
My name is Debbie and I am one of the owners of Home Instead Basildon. My background is in nursing having worked for over 35 years in the NHS specialising in the care of people with cancer.
It is very important to me to ensure that care whether hospital or in your own home is of the highest possible standard, person centred and is given with dignity and respect.
Home Instead represents all of the above and more with the addition of highly trained CAREGiver's and exceptional key workers - Home Instead really does 'Change the face of ageing'
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Home Instead (Basildon) to verify any information. View our terms and conditions. Home Instead (Basildon) has an Enhanced Service - more info.
