Home Care Providers Owned by Home Instead in Oxfordshire

The entire team at Home Instead Oxford is wonderfully dependable and extremely communicative, whether that be the leadership team at the office in Witney or the visiting Care Pros, who always arrive well prepared and on time.

The regular team of carers have, without exception, been professional, warm, thoughtful, empathetic and deeply respectful towards my uncle who suffers from dementia. They treat him with great dignity and patiently engage with him, always encouraging him to do things that he should be doing rather than forcing him to do so. In addition to the usual tasks of assisting with personal hygiene, laundry, cleaning and the preparation of lunch and a light supper etc, his care team always find/make time to sit and talk with him, and more often than not sharing a laugh as they chat.

Knowing he is safe, comfortable and happy in his own home gives our whole family immense peace of mind.

The communication at all times from Home Instead was excellent as was the level of clinical care and expertise.

I cannot recommend their service highly enough - caring, efficient and a very well run organisation.

Home Instead have been consistently helpful to my mother, listening and responding quickly to any queries or requests, proving themselves flexible in meeting my mother's needs. The quality of their staff is very high, and Id particularly like to thank a man called Colin who is so gentle and kind to my mother its positively a pleasure to watch - not to mention picking up a few tips on how to handle her myself!

Thank you Home Instead, we are deeply grateful to you for both your humanity and your professionalism.

We have found home instead so super friendly and helpful. The 2 carers that have been allocated to care for my Mother are really lovely and balance being both a great help in practical terms but also offering warm company to both my Mother and Father. It is such a comfort to know they go in to help. Would highly recommend them!

I cannot speak highly enough of the care my mum has received from this home care provider. Living with Alzheimer's can be incredibly challenging, but the team has made a genuine difference to her quality. Every member of staff is consistently caring, professional, and thoughtful in their approach. They treat my mum with real dignity and kindness, always taking the time to understand her needs and ensure she feels safe and comfortable. Communication has been excellent throughout. I am always kept informed, and any concerns are handled promptly and with genuine care. It's clear they value transparency and collaboration with families, which makes a huge difference. What stands out most is the strong relationship they've built with my mum. Despite the challenges of Alzheimer's, they have taken the time to connect with her on a personal level, bringing warmth and familiarity into her daily routine. I would recommend this provider to anyone looking for compassionate, reliable, homecare

I used Home Instead after my recent hip surgery as my husband is unable to help now. The team were all extremely helpful and friendly right from the first consultation to my final session. I was kept up to date with a rota of who was coming and any new carers were always introduced. The carers were always on time, treated me well and always willing to do anything required . I was very well looked after and would certainly use them again.

From the very first meeting with Home Instead staff, I knew I could trust them to care for my mum. Carers were extremely kind and attentive to mum's individual needs. They worked out what sort of food and drink she liked and went specifically to shops on the way to see mum to buy what she would eat. They also added special touches of care, always respecting aspects such as mum's appearance, so she felt cared for and could maintain her self esteem. Every time they left her, mum looked happy, clean and comfortable, with nice food and drinks by her side. Thank you to all of you.

I would recommend Home Instead to anyone with care needs. They have supported my family since 2018. Firstly with my father who had Parkinson's disease and dementia, and then more recently with my mother. Initially they supported my mother with companionship, and were always friendly, supportive and kind. She looked forward to the visits. However, they became a vital lifeline to me and my mother, when my mother became seriously ill and needed full time live in care. The support I got was amazing, they helped me access the correct services and equipment needed to support my mother, and all the caregivers cared for her with compassion and respect. I can not praise them enough. It is only because of them that my mother was able to stay at home where she wanted to be. (Her live in carers were amazing). Although she sadly passed away, I know her last few weeks were as peaceful and happy as they could be, and I was able to be with her at the end. All due to the support of Home Instead.

Home Instead have helped with my elderly parents' care, first as visiting carers and then as live in carers for over 18 months now. I have found each individual carers to be personable, exceptionally kind, and very resourceful. They have been utterly invaluable in helping our family through difficult times. Their kindness to, and support of, my mother after my father passed will stay with me forever. I would strongly recommend the carers, the team and the service that is provided by them all.

Home Instead have provided daily care support to my elderly mother for a number of years. Throughout, they have provided an exceptional level of service and support. The individual carers are professional, friendly and compassionate, helping my mother to maintain her independence and dignity. The service provided by the administration and support team is efficient, flexible and responsive, with great communication. I'd have no hesitation in recommending Home Instead to any future client.

I do wonder if the invoice could be sent by email instead of posted, and the monthly newsletter, which seems to get longer and more colourful every month, could be dispensed with, or emailed. And the savings that could be made by this could be passed on to the clients?

All the carers are very committed and actively look for jobs that need doing of whatever type. They are prompt, thorough and kind. I was particuarly impressed by Faye, who took notes during my recent appointment at the hospital and Debbie, who fixed the internet, and Malcom, who set up the key case.

Delightful team providing intelligent, thoughtful and adaptable care for my Dad who is in his 90s. Home Instead North Oxfordshire have been helping my Dad for over two years - we have gradually increased the support as his needs have changed. Their now daily visits have enabled him to continue living in his own home. I would strongly recommend the whole team and the service they provide.

What makes HomeInstead so unqiue and precious to clients isn't just the practical care they provide, it's the friendship they offer to them. My Mum's life had become so isolated, and they gave her kindness and friendship that meant the world to us all.

Thank you

When I finally came to terms with having to find some extra support with Mum's care, I had no idea where to start in determining where to go to find the right fit, it's a very daunting process! Confronted with multiple options online, I decided to start with the reviews, Home Instead North Oxfordshire looked very good. With trepidation I rang the number and Graham answered, from that moment his calm reassuring guidance gave me the confidence to take the next step. Mum wasn't initially looking forward to having new people in the house and what that change meant, but when Supervisor Lauren visited, who was so lovely, Mum was put at ease. Everyone in the team has been fantastic, communication is excellent and I feel a massive amount of relief that those reviews brought me to Home Instead North Oxfordshire team.

Home Instead stepped in to support us when Mum needed short term care and support. Graham, Adina and the team were amazing, caring, respectful and considerate. We really appreciate the support you gave Mum at very little notice and all you did for her. I hope you continue to offer the short term care Mum received, as our community needs a service like this. Would highly recommend.

My Mum, formally diagnosed with mixed dementia in 2023, had been supported by her husband and my siblings until he died in January 2025 after a fall. We continued to provide live-in care but planned to engage a live-in carer for her as soon as possible. Home Instead were by far the most careful (and care-full, understanding) team in allowing us to interview prospective live-in carers with my Mum joining in at the end of each video call session. We ended up with an excellent carer who felt as though she was as close to being another sister in terms of her way of caring for our Mum. We felt very supported by the Home Instead team and they supported the carer very well, too, during the very stressful times when Mum's dementia meant that she was less amenable. Mum went into a specialist dementia nursing home in early October 2025 as her needs increased, but Home Instead gave her an extra few months living in her own home, for which we are very grateful.

HomeInstead excels in every area: professionalism, genuine care & concern, regular time-keeping, keeping family informed, managing crises, meeting family expectations and requirements. I trust them completely to look after my mother well.