Home Instead in Oxfordshire | 2 Home Care Providers

Review of
Home Instead (North Oxfordshire)
from S M (Daughter of Client) published on 27 February 2026 Submitted via Website • Report

Overall Experience

From the very first meeting with Home Instead staff, I knew I could trust them to care for my mum. Carers were extremely kind and attentive to mum's individual needs. They worked out what sort of food and drink she liked and went specifically to shops on the way to see mum to buy what she would eat.

They also added special touches of care, always respecting aspects such as mum's appearance, so she felt cared for and could maintain her self esteem. Every time they left her, mum looked happy, clean and comfortable, with nice food and drinks by her side. Thank you to all of you.

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Review of
Home Instead (North Oxfordshire)
from Sharon C (Daughter of Client) published on 15 February 2026 Submitted via Website • Report

Overall Experience

I would recommend Home Instead to anyone with care needs. They have supported my family since 2018. Firstly with my father who had Parkinson's disease and dementia, and then more recently with my mother. Initially they supported my mother with companionship, and were always friendly, supportive and

kind. She looked forward to the visits. However, they became a vital lifeline to me and my mother, when my mother became seriously ill and needed full time live in care. The support I got was amazing, they helped me access the correct services and equipment needed to support my mother, and all the caregivers cared for her with compassion and respect. I can not praise them enough. It is only because of them that my mother was able to stay at home where she wanted to be. (Her live in carers were amazing). Although she sadly passed away, I know her last few weeks were as peaceful and happy as they could be, and I was able to be with her at the end. All due to the support of Home Instead.

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Review of
Home Instead (North Oxfordshire)
from Bethan R (Daughter of Client) published on 26 January 2026 Submitted via Website • Report

Overall Experience

Home Instead have helped with my elderly parents' care, first as visiting carers and then as live in carers for over 18 months now. I have found each individual carers to be personable, exceptionally kind, and very resourceful. They have been utterly invaluable in helping our family through difficult

times. Their kindness to, and support of, my mother after my father passed will stay with me forever. I would strongly recommend the carers, the team and the service that is provided by them all.

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Review of
Home Instead (North Oxfordshire)
from Nick B (Son of Client) published on 15 January 2026 Submitted via Website • Report

Overall Experience

Home Instead have provided daily care support to my elderly mother for a number of years. Throughout, they have provided an exceptional level of service and support. The individual carers are professional, friendly and compassionate, helping my mother to maintain her independence and dignity. The

service provided by the administration and support team is efficient, flexible and responsive, with great communication. I'd have no hesitation in recommending Home Instead to any future client.

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Review of
Home Instead (Oxford)
from K J (Client) published on 12 January 2026 Submitted via Website • Report

Overall Experience

My experience on the whole is very positive. Having said that, it is incredibly expensive and the cost seems to increase very frequently. I couldn't afford to use Home Instead if I needed help every day.
I do wonder if the invoice could be sent by email instead of posted, and the monthly newsletter,

which seems to get longer and more colourful every month, could be dispensed with, or emailed. And the savings that could be made by this could be passed on to the clients?

Reply from Eve Macey-Norris, General Manager at Home Instead (Oxford)Thank you for taking the time to share your feedback and for your kind comments about your overall experience of our care.

We understand that the cost of care is a real concern across the sector. We'd like to reassure you that we never increase our rates more than once per year and always do our best to keep any increases to a minimum, despite recent significant cost pressures set at a national level. Our priority is to carefully balance affordability with maintaining the quality of care we are so proud to provide, and we truly hope that this level of care will one day be accessible to all.

We have also updated your preferences so that invoices and newsletters will now be sent to you by email, and we hope this will be more convenient.

Thank you again for your thoughtful feedback - it is very much appreciated.

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Review of
Home Instead (Oxford)
from Susie M (Client) published on 12 January 2026 Submitted via Postal Card • Report

Overall Experience

All the carers are very committed and actively look for jobs that need doing of whatever type. They are prompt, thorough and kind. I was particuarly impressed by Faye, who took notes during my recent appointment at the hospital and Debbie, who fixed the internet, and Malcom, who set up the key case.

Reply from Eve Macey-Norris, General Manager at Home Instead (Oxford)Dear Susie, thank you very much for your wonderful review. We're so pleased to hear how committed, prompt, thorough, and kind you have found our care professionals to be. It's especially lovely to hear your positive feedback about Faye, Debbie, and Malcom - we'll be sure to pass on your kind words to them. Taking notes at appointments, helping with practical tasks like the internet, and ensuring things like key cases are set up properly are all part of going the extra mile, and it's great to know these efforts have made a difference. Thank you for your trust and for sharing your experience with us.

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Review of
Home Instead (North Oxfordshire)
from Suzie S (Daughter of Client) published on 9 January 2026 Submitted via Website • Report

Overall Experience

Delightful team providing intelligent, thoughtful and adaptable care for my Dad who is in his 90s. Home Instead North Oxfordshire have been helping my Dad for over two years - we have gradually increased the support as his needs have changed. Their now daily visits have enabled him to continue living

in his own home. I would strongly recommend the whole team and the service they provide.

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Review of
Home Instead (North Oxfordshire)
from Rebecca K (Daughter of Client) published on 9 January 2026 Submitted via Website • Report

Overall Experience

If I could rate HomeInstead North Oxfordshire 6 stars I would! The whole.team have been a phenomenal support to my Mum and my sister & I. They consistently went above and beyond in all.that they did for Mum and their care, compassion, communication and efficiency were second to none.
What makes HomeInstead

so unqiue and precious to clients isn't just the practical care they provide, it's the friendship they offer to them. My Mum's life had become so isolated, and they gave her kindness and friendship that meant the world to us all.

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Review of
Home Instead (Oxford)
from Nigel D (Client) published on 23 December 2025 Submitted via Website • Report

Overall Experience

All who have worked with me have been capable, helpful, patient, caring, able and cheerful.
I have been very happy with all their caring.
The carers arrive on time and work, and complete the visit without fuss.
I always receive good advice if I need it.
The carers have always done any tasks I have

asked for.
Everybody has been caring, cheerful and helpful.
Thank you

Reply from Eve Macey-Norris, General Manager at Home Instead (Oxford)Dear Nigel, Thank you so much for taking the time to share such a kind and thoughtful review. We are delighted to hear that you have been so happy with the care you've received and that our carers have been capable, patient, cheerful, and supportive. Punctuality, reliability, and providing good advice are all things we strive for, so it's wonderful to know this has been your experience. Your feedback means a great deal to the whole team and will be shared with the carers involved. Thank you again for your trust and appreciation.

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Review of
Home Instead (North Oxfordshire)
from Fleur L (Daughter of Client) published on 15 December 2025 Submitted via Website • Report

Overall Experience

When I finally came to terms with having to find some extra support with Mum's care, I had no idea where to start in determining where to go to find the right fit, it's a very daunting process! Confronted with multiple options online, I decided to start with the reviews, Home Instead North Oxfordshire

looked very good. With trepidation I rang the number and Graham answered, from that moment his calm reassuring guidance gave me the confidence to take the next step. Mum wasn't initially looking forward to having new people in the house and what that change meant, but when Supervisor Lauren visited, who was so lovely, Mum was put at ease. Everyone in the team has been fantastic, communication is excellent and I feel a massive amount of relief that those reviews brought me to Home Instead North Oxfordshire team.

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Review of
Home Instead (North Oxfordshire)
from A D (Daughter of Client) published on 12 December 2025 Submitted via Website • Report

Overall Experience

Home Instead stepped in to support us when Mum needed short term care and support. Graham, Adina and the team were amazing, caring, respectful and considerate. We really appreciate the support you gave Mum at very little notice and all you did for her. I hope you continue to offer the short term

care Mum received, as our community needs a service like this. Would highly recommend.

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Review of
Home Instead (North Oxfordshire)
from Jenny I (Daughter of Client) published on 9 December 2025 Submitted via Website • Report

Overall Experience

My Mum, formally diagnosed with mixed dementia in 2023, had been supported by her husband and my siblings until he died in January 2025 after a fall. We continued to provide live-in care but planned to engage a live-in carer for her as soon as possible. Home Instead were by far the most careful (and

care-full, understanding) team in allowing us to interview prospective live-in carers with my Mum joining in at the end of each video call session. We ended up with an excellent carer who felt as though she was as close to being another sister in terms of her way of caring for our Mum. We felt very supported by the Home Instead team and they supported the carer very well, too, during the very stressful times when Mum's dementia meant that she was less amenable. Mum went into a specialist dementia nursing home in early October 2025 as her needs increased, but Home Instead gave her an extra few months living in her own home, for which we are very grateful.

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Review of
Home Instead (Oxford)
from Lois S (Daughter of Client) published on 9 December 2025 Submitted via Website • Report

Overall Experience

HomeInstead excels in every area: professionalism, genuine care & concern, regular time-keeping, keeping family informed, managing crises, meeting family expectations and requirements. I trust them completely to look after my mother well.

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Review of
Home Instead (North Oxfordshire)
from Sarah W (Daughter of Client) published on 8 December 2025 Submitted via Website • Report

Overall Experience

I contacted Home Instead when we realised my mum could not live alone because of Alzheimer's . The team were extremely responsive to our idea of a shared package with us to care for mum in her own flat and worked extremely hard to come up with a bespoke solution. At all times we felt listened to, valued

and there was a straight forward and honest appraisal of each stage of the journey. Eventually we settled on a full-time live-in carer who proved to be an extremely caring, dedicated and creative carepro. She and Mum had many lovely times together and her ability to work with both my sister and myself was remarkable. She became part of our family. I would have no hesitation in recommending Home Instead to other families who are supporting their relative at home; it's a first class service.

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Review of
Home Instead (Oxford)
from Jean D (Client) published on 4 December 2025 Submitted via Website • Report

Overall Experience

Because I am rather immobile, I need help with cleaning the flat. Both my helpers have been very efficient, taking care to find the half=hidden messes and dusty corners. They have also been a pleasure to talk to and a source of friendly conversation. If I ask for advice on eg. cleaning products,

they always tell me what they prefer; but they cheerfully use up what I happen to have provided, I look on them both as friends. Mt calls to the office have always been swiftly answered and effective solutions to any problem offered at once.

Reply from Eve Macey-Norris, General Manager at Home Instead (Oxford)Hi Jean,

Thank you so much for your lovely review. We're really glad to hear that the team has been able to help keep things clean and tidy for you - even those sneaky dusty corners! It's great to know you enjoy their company too; building those friendly connections is such an important part of what we do.

We're also happy to hear that your calls to the office have been easy and that we've been able to sort things out quickly whenever you've needed us.

Thanks again for your kind words, Jean. We're so pleased to be supporting you.
Eve and all of the Home Instead Oxford team

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Review of
Home Instead (North Oxfordshire)
from Paul G (Son of Client) published on 29 October 2025 Submitted via Website • Report

Overall Experience

My Mum always looks forward to her visits and has got to know and trust the Carers, meaning she has become much more independent and has recovered well from a bad run of health. The support team are very friendly and quick to respond to any questions or issues. Mum has also received a couple of nice

gifts, a tomato plant and a recipe book which was a really nice touch. Happy to recommend the team to anyone.

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Review of
Home Instead (North Oxfordshire)
from Kris W (Daughter of Client) published on 10 October 2025 Submitted via Website • Report

Overall Experience

Graham and the team at Home Instead have been providing daily care for my Mum since 2021 up until she had to be recently admitted in a residential care home.
Throughout the last few years the care that home Instead provided has been brilliant and really did allow Mum to remain as independent as possible.

I came to rely on the care and support provided by Graham and team which in turn provided me with reassurance and comfort that Mums care needs were being fully met.
In addition to the physical care provided, Graham was also able to provide me with guidance and support in relation to the current care system and the best way to navigate the difficult decisions required when the time came to relocate out of the family home and into residential care.
I would 100% recommend Home Instead to provide quality care and wider support.

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Review of
Home Instead (North Oxfordshire)
from Penny B (Daughter-in-law of Client) published on 23 September 2025 Submitted via Website • Report

Overall Experience

We're so impressed with the care Home Instead provides for my mother-in-law. Both the management and the carers are kind, patient, compassionate and genuinely interested in her wellbeing, which has made such a difference to her quality of life. Their support over the last 3+ years has given us, and

continues to give, great peace of mind, knowing she's in safe and caring hands, particularly as we live over 500 miles away. Nothing is too much trouble for them, plus the management team are very proactive in providing feedback and recommendations. Highly recommended!

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Review of
Home Instead (North Oxfordshire)
from Sarah C (Daughter of Client) published on 18 September 2025 Submitted via Website • Report

Overall Experience

Home Instead have been great for my dad who at 91 needs some extra care. They don't just look after his wellbeing but also engage his brain with conversation and having a laugh. They are also very flexible and wherever possible will step in at short notice. Highly recommend

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Review of
Home Instead (Oxford)
from Giles S (Son of Client) published on 12 August 2025 Submitted via Website • Report

Overall Experience

Home Instead have been providing care to my Mum for over a year now, doing daily visits to help her remain independently living at home. She was initially unsure about strange people coming in but quickly they established a relaxed rapport and she looks forward to the visits now. They offer a welcome

human contact with friendly chat but also make sure that she is clean, tidy and well fed, and will alert family if there is anything that concerns them. Admin staff are very helpful too, adapting to requests quickly and making sure that we are kept informed. I highly recommend their service.

Reply from Eve Macey-Norris, General Manager at Home Instead (Oxford)What a truly lovely review to read - this one gives me an extra layer of pride! I remember doing your mum's very first consultation and instantly taking a real shine to her (and to your family!). I was so delighted when you came on board, and hearing that she's still getting on so well with the team just makes me over the moon. It's wonderful to know that the visits have become such a bright part of her day, and I'm so glad the whole team - from our amazing Care Pros to the office crew - have been able to support her so warmly. Thank you for taking the time to share this - it means the world to us all!

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Home Care Providers Owned by Home Instead in Oxfordshire

Home Instead Locations in Oxfordshire (2)

Home Instead Reviews in Oxfordshire (135)

Home Instead (North Oxfordshire)

Home Instead (North Oxfordshire)

Home Instead (North Oxfordshire)

Home Instead (North Oxfordshire)

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Home Instead (Oxford)

Home Instead (North Oxfordshire)

Home Instead (North Oxfordshire)

Home Instead (Oxford)

Home Instead (North Oxfordshire)

Home Instead (North Oxfordshire)

Home Instead (North Oxfordshire)

Home Instead (Oxford)

Home Instead (North Oxfordshire)

Home Instead (Oxford)

Home Instead (North Oxfordshire)

Home Instead (North Oxfordshire)

Home Instead (North Oxfordshire)

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