Home Care Providers Owned by Home Instead in Oxfordshire

9.6 Group Review Score (the average from all locations with a review score)
  • Home Care Providers Owned by Home Instead in Oxfordshire

Only the locations & reviews in Oxfordshire for Home Instead are showing below.

View the details of all 243 locations (with 11905 reviews) owned by Home Instead

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Home Instead Locations in Oxfordshire (2)

2 Home Care Providers owned by Home Instead in Oxfordshire
Home Instead (North Oxfordshire)

Chapel Square, Deddington, Banbury OX15 0SG 

9.9 82 reviews
"My Mum always looks forward to her visits and has got to know and trust the Carers, meaning she has become much more independent and has…"   Read all 82 reviews

Care at home can be a daunting thing to search for and to experience. Home Instead North Oxfordshire's aim is to improve the lives of clients and their families. With 10 years' experience, an Outstanding rating by CQC (March 2019), and highly rated on… Read more about Home Instead (North Oxfordshire)

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
Home Instead (Oxford)

Dartford House, Two Rivers Industrial Estate, Station Lane, Witney OX28 4BL 

9.8 40 reviews
"Home Instead have been providing care to my Mum for over a year now, doing daily visits to help her remain independently living at home.…"   Read all 40 reviews

Home. There’s no place like it! It can be overwhelming, wondering where to start when first considering care for a loved one. Home Instead, Oxford are here to help; here to provide the support needed for loved ones to stay safe at home without losing… Read more about Home Instead (Oxford)

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
Other Home Care Groups you may be interested in:

Home Instead Reviews in Oxfordshire (122)

9.6

Home Instead has a Group Review Score of 9.6 (9.644) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Home Instead must have a Review Score.

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Review of

Home Instead (North Oxfordshire)

from Paul G (Son of Client) published on 29 October 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum always looks forward to her visits and has got to know and trust the Carers, meaning she has become much more independent and has recovered well from a bad run of health. The support team are very friendly and quick to respond to any questions or issues. Mum has also received a couple of nice
gifts, a tomato plant and a recipe book which was a really nice touch. Happy to recommend the team to anyone.
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  • Value for Money
Review of

Home Instead (North Oxfordshire)

from Kris W (Daughter of Client) published on 10 October 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Graham and the team at Home Instead have been providing daily care for my Mum since 2021 up until she had to be recently admitted in a residential care home.
Throughout the last few years the care that home Instead provided has been brilliant and really did allow Mum to remain as independent as possible.
I came to rely on the care and support provided by Graham and team which in turn provided me with reassurance and comfort that Mums care needs were being fully met.
In addition to the physical care provided, Graham was also able to provide me with guidance and support in relation to the current care system and the best way to navigate the difficult decisions required when the time came to relocate out of the family home and into residential care.
I would 100% recommend Home Instead to provide quality care and wider support.
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Review of

Home Instead (North Oxfordshire)

from Penny B (Daughter-in-law of Client) published on 23 September 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
We're so impressed with the care Home Instead provides for my mother-in-law. Both the management and the carers are kind, patient, compassionate and genuinely interested in her wellbeing, which has made such a difference to her quality of life. Their support over the last 3+ years has given us, and
continues to give, great peace of mind, knowing she's in safe and caring hands, particularly as we live over 500 miles away. Nothing is too much trouble for them, plus the management team are very proactive in providing feedback and recommendations. Highly recommended!
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Review of

Home Instead (North Oxfordshire)

from Sarah C (Daughter of Client) published on 18 September 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Home Instead have been great for my dad who at 91 needs some extra care. They don't just look after his wellbeing but also engage his brain with conversation and having a laugh. They are also very flexible and wherever possible will step in at short notice. Highly recommend
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Review of

Home Instead (Oxford)

from Giles S (Son of Client) published on 12 August 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Home Instead have been providing care to my Mum for over a year now, doing daily visits to help her remain independently living at home. She was initially unsure about strange people coming in but quickly they established a relaxed rapport and she looks forward to the visits now. They offer a welcome
human contact with friendly chat but also make sure that she is clean, tidy and well fed, and will alert family if there is anything that concerns them. Admin staff are very helpful too, adapting to requests quickly and making sure that we are kept informed. I highly recommend their service.
Reply from Eve Macey-Norris, General Manager at Home Instead (Oxford)
What a truly lovely review to read - this one gives me an extra layer of pride! I remember doing your mum's very first consultation and instantly taking a real shine to her (and to your family!). I…read more
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  • Treated with Dignity
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Review of

Home Instead (Oxford)

from Joanna S (Niece of Client) published on 21 July 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
I can not speak more highly of the treatment and care my aunt got from Home Instead, Oxford. I never had any concerns for her welfare and the staff communicated easily and regularly with myself to keep me updated. I had contact with several people in the company and without exception they were professional,
caring and reliable, always doing what they said they would do and working flexibly. My aunt was at ease with the care staff that visited and very much enjoyed their company. Unfortunately, as my aunt's condition deteriorated she had to go into residential care, significantly helped in the transition by the staff. I have no concerns in recommending them.
Reply from Eve Macey-Norris, General Manager at Home Instead (Oxford)
Thank you so much for taking the time to leave us this wonderful feedback. It's been an honour to support your aunt and a pleasure to know to know you. We sincerely hope that your aunt is settled into…read more
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  • Treated with Dignity
  • Value for Money
Review of

Home Instead (Oxford)

from Margaret P (Wife of Client) published on 29 May 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
I had a wonderful team of 3 professionals working with my husband for 2 years up until his admission into full time residential care in February 2025. They were all exceptionally patient and adapted to his needs as his dementia progressed. Their care and concern for my own health and well-being was
outstanding and I couldn't have managed for as long as I did without them. The administrative team too were always extremely supportive and managed any changes in the bookings, however little notice was given, speedily and courteously.
I cannot recommend this company highly enough.
Reply from Eve Macey-Norris, General Manager at Home Instead (Oxford)
Thank you so much, from all of us, for such a considerate and heartfelt review. I know that supporting your husband, and in turn yourself, touched the hearts of the whole team and we still think about…read more
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Review of

Home Instead (North Oxfordshire)

from Judy N (Daughter of Client) published on 27 May 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Home Instead have been helping my mother for 2 years and we have nothing but praise for the service and care they provide. Always reliable; always helpful and responsive to special requests; always attentive to Mum's changing needs. They offer friendship, practical support and kindness , both to Mum
and to me as her principal carer. We would recommend our local Home Instead team (North Oxfordshire) without hesitation.
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Review of

Home Instead (Oxford)

from Anne P (Sister of Client) published on 16 May 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister received reliable and compassionate care from Home Instead. Her carer was able to relate to her despite the advanced dementia. She was always treated with respect and dignity. The office staff were also excellent: helpful and reliable too.
Reply from Eve Macey-Norris, Operations Manager at Home Instead (Oxford)
Dear A, Thank you so much for your lovely words. We're really touched to hear that your sister felt respected and cared for, especially while living with advanced dementia. It means a lot to us that…read more
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Review of

Home Instead (Oxford)

from J D (Client) published on 15 May 2025
Submitted via Website • Report
Overall Experience 4.0 out of 5
I write in my capacity as holder of power of attorney for my sister, who has been a client of Home Instead for many years, though now she has had to go into a nursing home. I also write as a client in my own right. For the past year I have had an hour's help a week a my mobility problems have grown.
All the care we have received from Home Instead has been cheerfully, efficiently and kindly provided. Especially in the case of my sister, who has grown pretty eccentric in her old age, that help has demanded imagination and empathy, We are both extremely grateful for all that we have received.
Reply from Eve Macey-Norris, Operations Manager at Home Instead (Oxford)
Thank you so much for your kind and thoughtful review. We're so glad to hear that both you and your sister have felt supported by the Home Instead team over the years. It's truly our privilege to be…read more
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Review of

Home Instead (Oxford)

from J M (Client) published on 14 May 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My carers are efficient . Arrive promptly and show commendable initiative in all they do.
I do not require personal care at present, but a carer visits me for one hour twice a week and changes sheets, irons and hoovers the house thoroughly.


The management contacts me by telephone if any minor

changes are to take place and are sympathetic to my requirements.


I tend to have the carers week by week and I know them well. They are warm and friendly, and always show concern about my wellbeing.


In my situation I do not feel it necessary to write a more detailed account of my experience with Home Instead, but I am entirely satisfied with the care they provide.

Reply from Eve Macey-Norris, General Manager at Home Instead (Oxford)
Thank you so much for your kind and thoughtful feedback. We're truly pleased to hear that you are entirely satisfied with the care you receive-your words mean a great deal to us. It's heartening to…read more
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  • Treated with Dignity
  • Value for Money
Review of

Home Instead (Oxford)

from R S (Client) published on 14 May 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Home Instead have provided a carer for me for the last ten years. She comes once a week for 1.75 hours, makes the house clean, changes the sheets, and does other small tasks; once every five weeks she collects my food shopping from a supermarket. During those ten years, I have had some five regular
carers, all of whom have been very willing and able. When a regular carer has been ill or on holiday, Home Instead have always found a competent substitute. They have always sought to arrange the time at which the carer comes to suit me.
Reply from Eve Macey-Norris, Operations Manager at Home Instead (Oxford)
Thank you so much for your kind and detailed feedback. I'm truly grateful for your continued trust and loyalty over the past ten years-it's a privilege to support you. It's wonderful to hear that your…read more
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  • Treated with Dignity
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Review of

Home Instead (Oxford)

from F B (Daughter of Client) published on 14 May 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Very good and generally very responsive to needs, even at short notice, which is much appreciated.
Excellent care from usually more experienced and mature staff than I suspect may be forthcoming from other companies. Feels safe.
Team attempts to provide continuity which is essential.
Team try and
respond appropriately if there is an occasional "poor fit".
I understand from a member of staff I know from previously, that the regular training and updates are superior to other companies. I believe the pay is better too.
Introducing a new member of the team to the elder's routine used to be more watertight though.
Care is expensive for the client obviously, but I guess that's how much care costs!
Reply from Eve Macey-Norris, Operations Manager at Home Instead (Oxford)
Thank you so much for your thoughtful and generous feedback. We truly appreciate your kind words and the trust you've placed in us-it means a great deal to the entire team! I'm particularly grateful…read more
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Review of

Home Instead (Oxford)

from Fran R (Sister-in-law of Client) published on 14 May 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
I rely on Home Instead as my eyes and ears as I can't get to actually see my sister in law as often as I'd like. They are hugely responsive and often step in at short notice to do extra or longer stints. I couldn't do this without them.
Reply from Eve Macey-Norris, General Manager at Home Instead (Oxford)
Thank you so much for taking the time to leave this positive review. It's exactly what we aim for to be able to provide families with that sense of reassurance so that you can focus on family time.…read more
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  • Treated with Dignity
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Review of

Home Instead (North Oxfordshire)

from Rebecca H (Daughter of Client) published on 1 November 2024
Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum has been visited by the wonderful carers at Home Instead for 8 years now. It is impossible to praise them enough. Diagnosed with Alzheimer's and unable to drive, Mum has continued to lead a full and happy life thanks to them; they have taken her out for walks in the countryside, for trips to
the shops and visits to local cafes and clubs. They transformed what could have been a very dark situation into one full of laughter. Their rapport with my mum was so special that, even when she moved into a care home, I asked that they continue to visit. This was an invaluable way of helping her transition across to her new surroundings. The empathy and attention to detail of the management staff at Home Instead have also been invaluable. They took the time to properly get to know Mum in the first instance and chose carers who would suit her personality. As my mother's disease has progressed, the whole team has proved vital in ensuring her changing needs are met. Thank you.
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Review of

Home Instead (North Oxfordshire)

from Kate H (Daughter of Client) published on 4 July 2024
Submitted via Website • Report
Overall Experience 5.0 out of 5
I contacted Home Instead after my mother had a hip replacement operation and found the return to independent living in her own home very challenging, both physically and mentally. It was such a relief to find a care provider who looks beyond each client's practical care needs to the person they are
and the relationship they can build with them. Although Mum continues to face challenges, her carers offer her friendship, company and care in equal measure, which makes her life much richer and gives us peace of mind. Whenever we have raised questions or concerns, the Home Instead team has responded swiftly and offered good solutions. My sister and I are very grateful and would recommend Home Instead (North Oxfordshire) without reservation.
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Review of

Home Instead (Oxford)

from David T (Client) published on 19 June 2024
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My life has been made fully enjoyable. A full life enjoying old hobbies and sensible conversation.
Reply from Jordan Sears, Registered Care Manager at Home Instead (Oxford)
Hi, thank you for a lovely review. I'm thrilled to hear we have helped to make your life more enjoyable.
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Review of

Home Instead (Oxford)

from N D (Client) published on 16 May 2024
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Every carer is on time depending on Oxford traffic and the 20mph system. All have cared for me well and done other work as well. I'm very satisfied with it all so far. Thanks.
Reply from Jordan Sears, Registered Care Manager at Home Instead (Oxford)
Thank you for such a lovely review, it's much appreciated!
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  • Treated with Dignity
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Review of

Home Instead (Oxford)

from V S (Client) published on 24 April 2024
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have been with home instead for three plus years and have found that on the whole, they have always given really good service. There have been 3 occasions on which I have asked for a different carer, this has always been dealt with promptly and the outcome is very good. I can recommend them without
any hesitation to new clients. They try and match the clients and carer up as much as they can. If you have any problem they will ring into the office and advise and get it sorted very quickly. I really am very satisfied with their overall care.
Reply from Jordan Sears, Registered Care Manager at Home Instead (Oxford)
Thanks for the lovely review. I am proud to say we always strive to make sure any issues are dealt with promptly and to the highest level!
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Review of

Home Instead (North Oxfordshire)

from K N (Niece of Client) published on 12 March 2024
Submitted via Website • Report
Overall Experience 5.0 out of 5
When my aunt moved into a new bungalow, her health deteriorated quite rapidly. She had been used to being a carer to others, and now she was the one who needed caring for. After a few difficult months, we discovered Home Instead - this turned her life around. The director, for whom my aunt had great
respect, was easy to talk to, and always made time to listen. An appropriate team of carers was arranged, who gave my aunt a new lease of life, taking her to medical appointments, shopping, and social outings - also helping with little tasks around the house. Nothing seemed too much trouble. The carers were fantastic, understanding my aunt's fierce independent spirit, and enabling her to remain in her own home until 2 days before she died.
I would wholeheartedly recommend Home Instead - and would especially like to thank my aunt's team of carers - they always treated her with respect and dignity, and gave her the most important thing - independence.
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Awards / Recognitions (9)

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