Home Care Providers Owned by Home Instead in Staffordshire

The care and compassion given by Home Instead was exemplary, delivered by resourceful and clearly dedicated staff helping MIL to stay in her own home with as much dignity as was possible until she didn't recognize where she was any more and needed more care than could be given in her home.

From my first telephone conversation with Alison asking about help for my husband who suffers from Alzheimer's/Vascular Dementia I have nothing but praise for this company. The kindness and support given to me from that first call has been amazing. My husband has had Jonathan visit him weekly for companionship which allows me a little respite. Jonathan is such a kind and caring person who takes such a genuine interest in my husbands life , past and present. He's always so friendly and cheerful and nothing too much trouble for him. Home Instead are a lovely company to use, very professional and caring and I wouldn't hesitate to recommend their services to anyone in need of help.

Very kind helpful carers. Reliable. Punctual. A regular team provides care for my mother which is key for her stability and routine. Office staff always helpful and willing to be as flexible as possible.

Home Instead provide a PA for our young adult child who is autistic with ADHD. A small team of PAs have been introduced to provide consistent availability. All of them have been excellent: friendly, flexible and pro-active in finding out what activities would be most helpful for each session. We have found that the adult-to-adult support provided has enabled things previously unachievable.

4. The newer ones are a bit hesitant to get on and do things without being asked.

We have a carer each day for mam to make sure she takes her medication and has dinner. The ladies are always cheerful and chat to mam as they go about the tasks.

We sarted care 18 months ago and new we have the team every wekk, never any problems we cant sort and always go out of their way to help

I would highly recommended Home Instead.

Home Instead provides excellent support, not only for my father but also emotional support to my mother. The care has always been respectful, considered and as flexible as possible. I would highly recommend the Stafford service.

I would like to say a big thank you to the carers who have been coming to me for the past 6 months. They have treated me with great care and kindness and I hold them all in high regard. The whole company is excellent and always helpful. Thank you for all your care.

I recommend Home Instead to anyone needing "at home" care for themselves or a loved one.

Home Instead Stone have made such a positive difference to my mum's life. Mum has Alzheimer's, and the companionship they provide is so much more than simply visiting her at home.

They take the time to get to know her, treat her with genuine kindness and respect, and take her out to places she enjoys. Seeing her continue to experience new things, socialise, and enjoy meaningful outings has really enhanced her quality of life and helped her maintain her independence for as long as possible.

The support they provide also gives our family invaluable peace of mind and much-needed respite, knowing Mum is in the safe hands of caring, compassionate professionals who truly have her best interests at heart.

The team are reliable, patient and incredibly understanding of the challenges that come with dementia. Their warmth and dedication shine through in everything they do.

I wouldn't hesitate to recommend Home Instead Stone to anyone looking for high-quality and person-centred care

I appreciate not just the time while she was out but also the change when she comes home.

It also gave mum the stimulation that she needed - from lovely walks and picnics to watching a film, colouring in and painting. They also introduced mum to a wonderful club in Stone, where she could go and enjoy herself dancing.......hopefully she will continue to do this. I honestly do not know what I would have done without them - they have been such a big help to u

Home Instead is a first class company, I have been so impressed with the quality of care that my mum receives from each one of her carers, they are all very well trained to deal with the needs of their clients. My mum looks at them as her friends and it gives me the peace of mind that I need to know that she's getting the excellent care that she deserves, nothing is too much trouble for the carers, they all do over and above and I wouldn't hesitate in highly recommending the company. I find the online portal so beneficial to myself too, I can log in anytime and read how mum has been after each carers visit which again is an invaluable asset. It's not just the care that is excellent though it's also the administration staff too, they work tirelessly behind the scenes to make sure the company runs smoothly - all in all an absolutely fantastic company.

Wonderful service provided by the team, always more than happy to help and support. Take Mum shopping and my Mum always feel safe out with the team. Quickly learnt that mum has a sweet tooth. Rearrange calls no issue at all very accommodating.

I have received kind and consistently good care from all the care team allocated to me and for that I shall always be grateful. I have experienced progressive mobility and improving health due to their care that has far exceeded my expectations. The care taken in matching carer to patient has undoubtedly contributed to this and the friendships I feel I have made during this process has, without a doubt, contributed to my present, improved health and general feeling of wellbeing. For which I will always be grateful.

Home Instead has provided outstanding home support to my elderly disabled parent for over three years. Throughout this time I have been impressed by the conscientious, caring and very reliable service. Unlike some homecare providers, Home Instead has ensured that my parent has regular carers who he has got to know well, and who know him well. My parent is treated with respect, no job is too small, or too big, and the care he receives means he is able to continue to live independently. Their support has meant that I have peace of mind despite being almost 200 miles away, I genuinely couldn't manage without them. I recommend Home Instead unreservedly.

Overall the care and attention I receive each week is wonderful, I really look forward to my Tuesday mornings. I'm treated, and look upon my carer as a friend, rather than just someone who comes in to help me. We chat about all sorts and really have a lovely time together.

Plus regular reviews to see if everything is going smoothly. Good communication with both carers and office staff.