Home Care Provider Owned by Home Instead in Stirling

knowing he was in such safe and thoughtful hands. It's rare to find a team that so beautifully balances practical support with heartfelt warmth, and we're truly grateful for everything they've done.
They consistently go above and beyond, and have played a vital role in helping him live a fulfilled life and maintain his independence. Their support has made a lasting difference.

the carer on the first day to an initial review after two weeks with this staff member and her manager to check that everything is running smoothly. The app they use is also really helpful and allows you to have a good window into what is happening daily when you are not present. I can already see an improvement in Mum and it is clear from the interactions that all of the staff are keen to help make Mums life a bit better, and they have succeeded in that. I would highly recommend their services to anyone who is thinking about engaging with carers.

for his care . Always on time, with professional staff, that our son gets on with really well. Even when a staff member is off, on holiday or on sick leave , Home Instead have reliably found alternative staff to cover. We have been working with care providers for over 10 years and the quality of care , professionalism that Home Instead provide is well above the average, so what they charge is worth it for peace of mind.

really enjoy seeing them each day.
The office staff are also kind and supportive. They responded quickly to help us with a couple of last minute emergencies recently. The whole team are really appreciated by our family.

in allowing Mum to remain at home rather than being admitted to nursing care. The staff are professional, well trained and entirely reliable. They go above and beyond every day to deliver a fantastic, compassionate service always mindful of her dignity and wellbeing. Staff work closely with myself and the team are flexible and responsive to particular requests to ensure individual needs are met. It is a pleasure to work with Home Instead and I can't recommend them highly enough.

staff that were introduced to, and visited Mum were polite, kind and helpful. We would recommended Home Instead and would use their services again in the future should the need arise.

provided a regular care-pro, who is absolutely wonderful with our Mum. He has taken the trouble to get to know her background and find areas of interest to chat with her about. He alternates domestic tasks with talking with her over a cup of tea. He told us that Mum 'always has a good bit of conversation that just needs a bit of chat to bring it out' and he is sensitive to when to chat and when to let her rest.
He is skilled at following the care plan, and also using his initiative when there are issues. We love reading his detailed reports on the secure app, which are so informative for the family.
We also find that the people in the office team are responsive and communicative.

he received.

his meds etc. The original professional that was paired up with him was an instant fit so he enjoyed the time they spent together and he felt it was like a visit from a friend rather than someone there to assist him. Unfortunately, she has left the company, the other two that came in to replace her didn't gel. It was worthwhile trying the different people as it helped show what we needed for it to be a better fit. The office staff have been helpful with trying to find a more suitable match and the current lady we have seems to be a promising match as she had similar interests as my father.

support. They are very special and kind people. It is always reassuring to know my mum has such a great support network helping her in every way and also helping with her cat.

Home Instead.

very supportive with mum as she has had many hospital admissions and always ensure the best experience for her.

always been addressed straightaway and properly and have only been personality clashes which can't be helped. Nothing to do with the standard of work or quality of care. Everyone is friendly, willing to help and caring.

and depressed but since my son has been with Home Instead Care Company after a few months with them I could see my son was more relaxed and his character shining again!
So thank you Home Instead.

levels of care and support from the care team with great person-centred support and always have a good attitude towards myself when supporting me.
With the high standard of care I receive, I highly recommend Home Instead to anyone looking for a care provider, glad I made the move to Home Instead, the best care provider I’ve ever had supporting me.
Thank you to all at Home Instead for all you do for me which I’m truly thankful for, A+.