Home Care Providers Owned by Home Instead in South Yorkshire

Home Instead have been providing support for Mum since June this year. From initial contact to the first support visit every step was handled efficiently, professionally and compassionately. The staff are all so supportive with care provided by the same small team each week. Any changes are communicated to Mum and an in person introduction made prior to their visit. As well as practical help the carers spend time chatting to Mum which I consider to be as equally important to her wellbeing. I have noticed a big change in her demeanour, Mum is more animated, much brighter in herself with loads more conversation and showing an interest again in what other people are doing. I am so grateful to have been recommended to this company by a friend and wouldn't hesitate to recommend them to anyone else.

Really good service.

All excellent.

Always reliable and on time. Pleasant and courteous. Client feels safe ad has trust in the carers.

These include bathing or showering my wife,preparing breakfast for us both,washing-up the dishes and dealing with clothes washing.They could not be more helpful leaving our house as they would leave their own.An enormous help to us both.They enormously help any stress levels that would build up on occasions .They are patient and understand some of my wife's difficulties brought about by her Parkinson's Condition.Exellent people from an outstandingly run Organization

My mother looks forward to the visits, and I know I can trust you to help and pass on useful information.

This has taken so much pressure from myself and my wife and gives us the confidence to extend/ increase the care should the need arise in the future.

Carers kind & considerate. Gentle & thoughtful.

Home instead have been visiting my mum since end of March. Due to an urgent care need they put a care package together very quickly. All the care professionals are lovely with my mum and not only look after her care needs but enhance her life in other ways. It is lovely to hear her having a good laugh. They also work with me to find what works best for my mum. They have been working hard and creatively to find ways to encourage my mum to eat. I also really appreciate that they provide other practical support around the house like doing the ironing and light housework so the house is always clean and tidy. The combination of support provided means I am less overwhelmed.

The office staff are very commutative and very friendly and helpful.

I would definitely recommend them for compassionate home care.

a team that works together to help. Thanks

We have used Home Instead now for 9 years, first with my Father in law and now with my Mother in law. As a care provider we acknoweledge they are not the cheapest but we also feel quality is value for money, not just for us but the local authority/health funders. In that time I think we have had 2 hospital admissions. We like the fact that staff are well trained and well supported and communication processes between us as a family, HI and all the other professionals involved in Mums care is excellent. We feel HI staff care and are compassionate and its not "just a job". Yes turnover of staff can be high in this sector however we feel HI probably have one of the lowest turnovers and when new staff are required they are introduced first and supported effectively before delivering care. Effective home care is about collaboration between all parties and HI are an important partner in maintaining our Mums quality of life,

Receive good quality and respected care from all my care professionals. All of my care professionals understand my needs, and I have a good chat with all of them. Sometimes, when I'm not feeling 100% myself, I might get professionals know how to cheer me up. I feel safe and secure with all my care professionals at all times, especially when they're looking after my personal care needs.Even though they are charging a lot of money, I still get the highest level of care that I receive. I really do enjoy when the management coming to my house and have a chat to see how everything is going.

Very satisfied with the care provided.

Thank you so much. You all have made such a big positive difference

At 95/96 my Mum was in need of help - mainly help with the shopping and getting out and about. I contacted Home Instead and they came out to meet Mum and discuss her needs. We settled on 2 hours twice a week.

What I liked most about Home Instead was that for the majority of the time, it would be the same person calling which meant bonds and trust could be formed.

The carers became more than carers, they became good friends to my Mum and from my point of view knowing my Mum was being taken care of was a real help and relief.

Special call out to Jem and Carry-Ann who currently call on Mum as she really looks forward to their visits, but from the people in the office to the carers themselves, they are all brilliant.

Looking back over the years, Home Instead have been a constant in my Mums life at a time when she needed stability and help. If anyone is thinking of engaging with Home Instead, do it, you will not be disappointed.

We've used Home Instead S.Yorks for nearly 20 years and I am SO grateful to the team for their support, understanding and dedication.

The Caregivers we've had have been extremely well matched to my Aunt 99% of the time. The office staff, some of whom we've been working with for over a decade, have been a great support.

Some of the things we really value from her Caregiver's are their:

* wish to make sure each visit enjoyable

We really value their support, life would have been infinitely harder without the Home Instead team to help us out.

Sarah,Amanda and the HQ team also work hard to make our lives as easy as possible. They are great and I really appreciate their support.

The ladies also cheer me up especially when the joint pain is bad. I hope they all enjoy the "Singalong with Alan Sessions ".