Home Care Providers Owned by Home Instead in Merseyside

We are very happy with the service from Home Instead and the personal care given. Thank you.

Eilish has been brilliant in arranging companionship visits for my 98 year old Mum. The visits have really helped lift Mum's spirits as she can't get out by herself anymore. Mum was carefully matched to her carer and they get on brilliantly. Thanks so much.

Mum was struggling with Dementia & we needed someone to take the pressure off. Home Instead have been so professional, understanding exactly what we needed & very quickly gaining Mums trust. The person they sent to help mum has become her friend & they laugh a lot together which has been so nice to see. At the same time giving our family some respite with the knowledge that mum is safe in their hands has been a god send. We (my siblings too) would definitely recommend Home Instead to anyone looking for care.

I have been recently pleased with the care and support my mother receives. The carers are consistently professional, kind and compassionate. Their helpers have made a real difference to her daily life. It is a great help to me knowing she is in capable and caring hands, which gives peace of mind. I would not hesitate to recommend the lovely team who look after her. They are all lovely.

Both companions show great kindness and patience to my mum.

I think Home Instead is wonderful, which means I can stay in my own home. All the carers are very patient and understanding. It's so nice to have a chat with them.

I am happy with both my carers and Home Instead in general.

We only used Home Instead for a couple of months as my mother had a fall and went into hospital before moving to be with family. However, their help was set up very quickly, and they provided a reliable, caring service. My mother looked forward to her visits, and I wouldn't hesitate in recommending them to anyone looking for care.

Home Instead provides fabulous care. Staff are caring and professional. Always on time and friendly.

I have been absolutely delighted with all the care that Home Instead have provided. It has even exceeded my expectations. The carers have been considerate and attentive to my needs and have been a huge support during my ongoing recovery.

Fabulous service from Home Instead.

It is very good for my well-being, and I am getting out more also.

The service has been excellent. The carer John has become a real friend to Frank and has taken him out and about. I have and will continue to recommend Home Instead to others looking for care.

As a family, we can't thank Home Instead enough for the wonderful care you gave to our aunt. You enabled her to fulfil her wish to remain at home surrounded by family and her friends from Home Instead. All involved in her care over the years, and especially in her final days, went above and beyond to ensure she had familiar people around her. We also felt extremely supported as a family and are so grateful for the way the whole team responded to her changing needs.

Sadly mum went into hospital and needed 24/7 care so is now in a care home, but we will be eternally grateful for the first class service, care and professionalism we received from Home Instead.

Carers were wonderful, helpful, friendly, professional and very supportive to us both. Oneline app allowed me to keep informed of who was coming and any notes regarding care provided. Regular timings allowed me to plan efficiently, and a small team meant they were familiar with my husband's needs and catered accordingly. I strongly recommend Home Instead to anyone who needs care at home.

Home Instead looked after my father at home as his health started to deteriorate. I cannot thank them enough, they enabled my father to stay independent at home for longer than we thought possible. They were caring, professional, observant and excellent communicators. I would recommend them in a heartbeat.

Having been a client for nearly 16 years, the quality of carers has been excellent. Communication and frequency of service reviews have varied. Given your positioning at the top end of the market, I expect excellent communication of all changes to my routine!

Thank you so much. It's a huge stress which has been lifted.

We are very happy with the Carer/ Companion who comes in for a few hours each week. It helps me to have some respite when they come round. The carer has good communication with the client and they have a laugh together.