Only the locations & reviews in Merseyside for Home Instead are showing below.
View the details of all 242 locations (with 11630 reviews) owned by Home Instead
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383A Eaton Road, West Derby, Liverpool L12 2AH
"Really pleased with the care my Dad receives. Carers are always on time and do anything we ask, and take an interest in him as an…" Read all 42 reviews
Home Instead (Knowsley and Liverpool East) aims to provide high quality care to people in their own homes. The care team is recruited and personally trained by the manager, who then matches care workers to clients based on their interests, background… Read more about Home Instead (Knowsley & Liverpool East)
Hawthorn House, 63 Scarisbrick New Road, Southport PR8 6PA
"Home Instead has provided my mum with excellent, consistent care, and I couldn't be more grateful for their support. Initially, Mum had…" Read all 106 reviews
Home Instead Southport & Formby services include companionship, home help, personal care, meal preparation, accompanying clients to appointments, post-hospital care and medication reminders. Assistance for short periods of time with 24-hour care subject… Read more about Home Instead (Southport)
Suite 2, Fifth Floor, Century House, Hardshaw Street, St Helens WA10 1QU
"Thank you to the Deputy care manager and all mums carers. I would highly recommend this service. We have used Home Instead for mum…" Read all 39 reviews
At Home has been proudly providing expert home care to the St Helens community for over a decade. As a family-run business, care is not just what they do—it’s who they are. Their family works at the heart of their service, ensuring compassionate, professional,… Read more about Home Instead (St Helens)
Office 11, 3 Clock Tower Park, Longmoor Lane, Fazakerley, Liverpool L10 1LD
"Mum has had care for three years before recently having to move into residential care. During those three years, the care provided has…" Read all 31 reviews
Home Instead Liverpool Central & North provides premium quality home care, companionship and support for adults of varying needs. With visits lasting at least an hour and at times determined by the client, the same highly trained and competent Care… Read more about Home Instead Liverpool Central & North
20 Tapton Way, Wavertree Business Village, Liverpool L13 1DA
"My brother has carers twice on one day a week. It is working well, personal care, meals, companionship & giving medication are all…" Read all 21 reviews
Home Instead (Liverpool South) provide a flexible range of domiciliary packages, allowing older people and adults with a disability, nursing or respite needs to feel secure and looked-after. While respecting each individual's care requirements, the team… Read more about Home Instead (Liverpool South)
Building 3, Prenton Way, North Cheshire Trading Estate, Prenton CH43 3EA
"Wonderful experience. I could not fault it. Everyone has been exceptional, especially one in particular. My daughter gets time to herself,…" Read all 82 reviews
Home Instead Wirral is the first domiciliary care company to receive a CQC outstanding rating in the area (July 2019). Home Instead (Wirral) offers a carefully selected and friendly team of Care Professionals who carry out quality care for older people.… Read more about Home Instead (Wirral)
Submitted via Postal Card • Report
Reply from Mike Chalton, Franchise owner at Home Instead (Wirral)
Thank you so much for taking the time to share your feedback. We are absolutely delighted to hear that you have had such a positive experience with Home Instead.It's rewarding for us to know that our team's support has been exceptional and that your daughter feels comfortable knowing you are in good hands. We believe that providing peace of mind to the entire family is just as important as the care we deliver. It's also fantastic to hear that our office staff has been so helpful and flexible with your needs. We are dedicated to ensuring our service is tailored to each individual, and your kind words confirm we are meeting that goal.Thank you once again for your kind words and trust in Home Instead.
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Reply from Irene Hough, Owner at Home Instead (Southport)
Thank you so much for this wonderful review. We are delighted that we have been able to support your lovely mum to return home after her hospital stay. Our fabulous ladies work very hard behind the scenes to ensure that all is in place so that your mum feels safe at home with her regular team. I will be sure to pass your comments on to everyone. Thank you again.
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Reply from Chanice McKenna, Business Operations Co-Ordinator at Home Instead Liverpool Central & North
Thank you so much for your kind review. We are so happy to hear our Care Professional's were able to build impactful relationships and provide support in a respectful manner.
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Reply from Mike Chalton, Franchise owner at Home Instead (Liverpool South)
Thank you so much for taking time to leave your review. We are delighted to hear that your brother is happy and that his care is working well for him. We always aim to be responsive to any changes in requirements and so it's our pleasure to provide a service that not only meets your brother's needs but also brings him enjoyment and comfort. We will pass your kind words on to the care team and the office staff.
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Submitted via Postal Card • Report
Reply from Mike Chalton, Franchise owner at Home Instead (Liverpool South)
Thanks so much for your review. We're so pleased to hear you're happy with our carers and office staff. It's truly a privilege to care for your husband.
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Submitted via Postal Card • Report
Reply from Mike Chalton, Franchise owner at Home Instead (Wirral)
Thank you for your feedback. We're delighted to have supported your husband's needs and provided the care he requires. At Home Instead, we're all about person-centred care, which means tailoring our services to each individual. This includes matching clients with a care professional who is the right fit, which is key to our approach.
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Submitted via Postal Card • Report
Reply from Mike Chalton, Franchise owner at Home Instead (Liverpool South)
Thank you for your review! We're delighted to see that you've given us 5 stars across all categories and that you're very happy with the service you're receiving from Home Instead. It means a lot to us to know that we're meeting your expectations.
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Submitted via Postal Card • Report
Reply from Mike Chalton, Franchise owner at Home Instead (Liverpool South)
Thank you for your review. We're delighted to hear that you're happy with the care your Dad is receiving and that our team's patience, punctuality, and reliability are making such a positive difference. We appreciate your recommendation of Home Instead. It means a great deal to us.
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Submitted via Website • Report
Reply from Mike Chalton, Franchise owner at Home Instead (Wirral)
Thank you for you review. It has been our absolute pleasure caring for your mum. Our aim is to deliver care that is outstanding in every sense, and our team understands the importance of being responsive and flexible to our clients' changing needs. Therefore, it's reassuring for us to hear that your mum's care experience from Home Instead was a positive one. We very much appreciate your positive feedback and recommendation.
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Submitted via Postal Card • Report
Reply from Mike Chalton, Franchise owner. at Home Instead (Liverpool South)
Thank you for your review. It has been and continues to be our privilege to provide care for your parents over such a long period of time. As an outstanding rated care provider, consistency plays a key role in the quality of our care service, and so it's rewarding to receive your positive feedback. Thank you again.
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Submitted via Postal Card • Report
Reply from Anthea Pilkington, Managing Director at Home Instead (Southport)
Thank you for taking the time to send such a lovely review. It is always great to hear that we have made a positive impact on someone's life. It is our honour to have enabled your Dad to remain in the home he enjoyed for as long as possible.
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Submitted via Postal Card • Report
Reply from Mike Chalton, Franchise owner at Home Instead (Wirral)
Thank you for your review. At Home Instead we endeavour to match our care professionals with their clients, based on similar interests and personality. Therefore, it's lovely to hear that your husband has a good rapport with his care professional, and that you are able to take some time for yourself, knowing he is in safe hands and happy at home.
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Submitted via Website • Report
Reply from Mike Chalton, Franchise owner at Home Instead (Wirral)
Many thanks for your review. We aim to make our care services highly person-centred, paying close attention to the individual's needs, so that their care experience is positive. We also match our Care Professionals with our clients to help build confidence and reassurance, and so it's rewarding to hear that your experience is positive. Thank you for recommending us, it's very much appreciated.
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Reply from Irene Hough, Owner at Home Instead (Southport)
Thank you for your kind review. It was our privilege to support your husband in the last 18 months of his life. I will be sure to pass your comments on to the team.
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Reply from Ben Smith, Operations Director/ Owner at Home Instead (St Helens)
Thank you for your amazing review. We are so glad we can offer you that reassurance and care for your mum.
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Reply from Chanice McKenna, Business Operations Co-Ordinator at Home Instead Liverpool Central & North
Thank you for your kind review, we are glad our Care Professionals were able to support mum in many ways.
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Submitted via Website • Report
Reply from Mike Chalton, Franchise owner at Home Instead (Wirral)
Thank you for your review. It's our privilege to care for your dad, therefore it's rewarding to hear your detailed feedback about his positive experience of Home Instead's services. We go to great lengths to ensure our Care Professionals are professionally trained and supported, in order to provide outstanding care to our clients. We're delighted that both your dad and your family feel the benefit. Thank you again.
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