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Home Instead (Liverpool South) has a Review Score of 9.8 (9.810) out of 10, based on 14 reviews in the last 2 years.
Over all time Home Instead (Liverpool South) has 21 reviews.
Thank you so much for taking time to leave your review. We are delighted to hear that your brother is happy and that his care is working well for him. We always aim to be responsive to any changes in requirements and so it's our pleasure to provide a service that not only meets your brother's needs but also brings him enjoyment and comfort. We will pass your kind words on to the care team and the office staff.
Thanks so much for your review. We're so pleased to hear you're happy with our carers and office staff. It's truly a privilege to care for your husband.
Thank you for your review! We're delighted to see that you've given us 5 stars across all categories and that you're very happy with the service you're receiving from Home Instead. It means a lot to us to know that we're meeting your expectations.
Thank you for your review. We're delighted to hear that you're happy with the care your Dad is receiving and that our team's patience, punctuality, and reliability are making such a positive difference. We appreciate your recommendation of Home Instead. It means a great deal to us.
Thank you for your review. It has been and continues to be our privilege to provide care for your parents over such a long period of time. As an outstanding rated care provider, consistency plays a key role in the quality of our care service, and so it's rewarding to receive your positive feedback. Thank you again.
Thank you for your review and detailed feedback. Providing care for your parents is our privilege. As you have found, we tailor our care service to individual needs, and this often requires some adjustment over a period of time. We aim to be adaptable to changing needs, and of course, we understand the importance of maintaining clear communication. Thank you again for your comments.
Thank you for your review and feedback. We aim to provide an outstanding service to all our clients, which meets their specific and individual needs.
Thank you for your review and detailed feedback. It's our privilege to care for you and our Care Professionals will always do their very best to help you feel happy and supported living at home.
Thank you for your review. We aim to deliver outstanding care to our clients and so we're delighted to hear you are pleased with our services.
Thank you for your review. Our aim is to support with the key things you need help with, so that you're able to live comfortably at home. We're delighted that you feel very cared for, as we work hard to ensure your experience of Home Instead is a positive one. Thank you again for your feedback.
Thank you for your review. Our aim is to always provide excellent care to our clients, and we fully appreciate that individual needs change over time. Being flexible and responding to those needs is an essential part of our care, and so it's rewarding to hear your appreciation of that. Thank you for your feedback.
Thank you for your review. The fundamental aim of what we do is to provide personalised quality care and so to hear your feedback is highly rewarding. Thank you for sharing.
Many thanks for your review. Caring for your mum is our privilege. We're also delighted that our services provide peace of mind for you too. We aim to be outstanding in every aspect of our care services, and effective communication is a key part of what we do. Thank you for your feedback.
Thank you for your review and your positive feedback. We aim to provide outstanding care, which is highly person-centred. It's rewarding for us to hear that our Care Professionals have made such a positive difference in your friend's quality of life.
Many thanks for your kind words. Your mum was much loved by all the staff who worked with her.
Many thanks for your kind review. Your grandmother is a lovely lady and our CAREGivers always look forward to their visits with her.
Many thanks for your kind words. The CAREGivers find it an absolute pleasure to care for your mum. We hope to resume the social afternoons as soon as we are able.
Mum formally used Home Instead back in September, prior to being admitted to Hospital. On discharge last week Mum was offered a free 5-week care package from another
The staff and care provided are outstanding with carers arriving on time, every time. This company provides a unique tailored service
which is flexible and accommodating.
I'm not looking forward to old age but when the time comes Home Instead will, without doubt, be my service provider.
Great Service!!!
The Review Score of 9.8 (9.810) out of 10 for Home Instead (Liverpool South) is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Home Instead (Liverpool South) is based on 14 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5Rebecca is a vastly experienced operations manager, with over a decade of experience working within Home Instead.
She began her journey as a Care Professional in 2012, and today oversees all aspects of Home Instead Chester's operations.
Claire is our Care Manager. She began her career with Home Instead as a Care Professional, joining the Wirral team in October 2020, progressing to ACM, and then Live-in Care Coordinator in 2023. She moved into her current role as Care Manager for Liverpool South in December 2024.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Home Instead (Liverpool South) to verify any information. View our terms and conditions. Home Instead (Liverpool South) has an Enhanced Service - more info.