Home Care Providers Owned by Home Instead in County Down

management called to Dads home to assess him and to see what POC suited Dad best. The plan was then implemented and a team of 4/5 carers were allocated to Dad. As this team were always on rotation Dad got to know them very well and the carers got to know Dads daily routine and what his likes/dislikes were.

The Company use an app which was updated after every visit which was excellent as it kept us up to date with personal care, diet etc at all times.

We are so thankful to have had this team looking after Dad and any future clients will be very lucky to have them caring for their loved one.

Thank you again for everything

my mother and family.
I would highly recommend Home Instead for peace of mind and a caring reliable service.

floors. They get mum dressed for bed and engage in meaningful conversations, which is very beneficial for my aged parent. A very worthwhile company indeed, thank you.

and she takes great comfort from their visits. Nothing we ask for is a problem, even at short notice and we could not recommend them highly enough to anyone else thinking of getting assistance of this kind. The notes from their visits to our mum act as a great barometer for my brother and I, and the app is a fantastic facility for us to get updates on how she is on any given day.

and I am so very grateful to them. The updates on the app are fantastic and offer a real insight into the care and respect they show him. I have recommended Home Instead to many friends and will continue to do so.

service without which we would not be able to cope.

my mum would like to do. She just has so much fun; she loves her carer calling now.
Initially, Home Instead drew up quite an extensive care plan for my mum's life; her childhood, her work career, and her passion for her dogs, so her carer can relate to all aspects of my mum’s life. They’ve been to a restaurant for Mum’s birthday, go to the park with Mum's dog and sometimes just sit at home and chat. The time they spend together is now invaluable to Mum as it allows her to maintain her independence, albeit with a bit of help, from her new friend. A wonderful organisation; my mum and family couldn’t be happier.

down, stretching and heavy lifting are difficult for me and the carers are more willing to help. They are there for me when being washed but are never intrusive. If I did not have them life would be difficult.

a little while for all parties involved to find a pattern and for my mum's medication to be adjusted to her dementia. However, the Home Instead carers were unstinting in their care and patience, and the management team worked hard to adjust to the logistical challenges. We did purchase additional supplemental care, which was vital in covering difficult periods. Overall, we found that the care Mum and Dad received was excellent, and in the case of the final combination of carers, exceptional. It allowed Mum and Dad to return to their own home and live out their remaining months with dignity, something which was hugely important to them and for which we are eternally grateful.

the best care possible and most importantly she would feel happy and secure in her home, meaning I could relax and deal with other duties.
I cannot thank all the Team involved and the "LIve In" Carers for their care/dedication to my sister.
Working closely with the managing director and her team, was a pleasure for me, I was more than happy to leave everything in their control.
I asked myself many times and since just how "Home Instead" managed to keep all "Care" covered, 24/7 hours, when we were all still dealing with "Covid" sickness and other day to day problems, however, the care and dedication/support continued.
Thank you again.

the time we were using their services was a great experience, as they listened to what my mother’s needs were and were able to tailor the care appropriately.
All of the managers and staff were easy to contact by email or telephone to discuss the care. I would definitely recommend their services.
We were able to keep my mother at home until the time of her death, which is what she would have wanted.