Home Care Providers Owned by Home Instead in London
Only the locations & reviews in London for Home Instead are showing below.
View the details of all 242 locations (with 11619 reviews) owned by Home Instead
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Home Instead Locations in London (22)
76 Croydon Road, Coney Hall Village, West Wickham BR4 9HY
"I was very happy with the support provided by Home Instead Bromley. All of the carers were lovely especially one lady in particular who was…" Read all 137 reviews
As of June 2024, the company is the only CQC rated 'Outstanding' home care agency located in the borough of Bromley (rating achieved in March 2018). The team provides care at home, both hourly homecare and live in care, to elderly people in Bromley,… Read more about Home Instead Bromley, Chislehurst & Orpington
- Care Provided
- Dementia
SBC House, Restmor Way, Wallington SM6 7AH
"The assistant care manager knew my dad's needs right from the start and was very knowledgeable and resourceful. She matched 2 lovely…" Read all 34 reviews
Home Instead Sutton, established in 2009, is the first elderly care company dedicated to serving the older people of the London borough of Sutton, that has been recognised as Outstanding by the CQC (January 2021). Home Instead Sutton supports older… Read more about Home Instead (Sutton)
- Care Provided
- Visiting Care
- Live-in Care
- Dementia
- Visiting Care from £34.65 / hour
2nd & 3rd Floor Offices, 35-37 Station Road, Chingford, London E4 7BJ
"A top class service. The initial assessment was thorough but also relaxed, putting us at our ease. There was clearly an attention to detail…" Read all 49 reviews
Home Instead Chingford was established in February 2017. Its mission is 'to brighten the lives of seniors, giving them a sense of purpose, wellbeing & self-worth, offering a bespoke home care service in Chingford, Upper Edmonton, Tottenham, Wood… Read more about Home Instead (Chingford)
- Care Provided
- Visiting Care
- Live-in Care
- Dementia
- Visiting Care from £36 / hour
LU132 The Light Bulb, 1 Filament Walk, London SW18 4GQ
"Home Instead supported my father during his illness and then supported my mother during her dementia. Initially with visits then live in…" Read all 98 reviews
Home Instead Wandsworth, Lambeth & Dulwich offer a personalised approach to care in the home, with experienced CareGivers pursuing the company vision of friendliness and professionalism. Home Instead always look to send the same CareGiver for each… Read more about Home Instead (Wandsworth, Lambeth & Dulwich)
- Care Provided
- Visiting Care
- Live-in Care
- Dementia
Aspley House, Apsley Road, off Wellington Crescent, New Malden KT3 3NJ
"We have had many years and experience of care providers over the years, first for our mum and then our dad. However, we were delighted with…" Read all 81 reviews
As the first home care provider in the country to be rated 'Outstanding' three times in a row by the CQC (most recently December 2020), the Home Instead (Wimbledon and Kingston) office is very proudly owned by Clare Jefferies who herself struggled for… Read more about Home Instead (Wimbledon & Kingston)
- Care Provided
- Visiting Care
- Live-in Care
- Dementia
- Visiting Care from £32.50 / hour
17 Station Parade, Whitchurch Lane, Edgware, Edgware HA8 6RW
"All the staff members have been amazing. The carers selected for my mum's care were beautifully tailored to support me and my mum's…" Read all 99 reviews
Home Instead (Wembley) provides home care services for older age adults to help them remain independent in their own homes. Home Instead provides that precious gift of freedom, enabling people to remain at home where they're most happy, safe and… Read more about Home Instead (Wembley)
- Care Provided
- Visiting Care
- Live-in Care
- Dementia
67 Windmill Road, Croydon CR0 2XR
"Home Instead staff has always been very kind and supportive to my mother and there has always been a big effort to help around the house.…" Read all 46 reviews
Home Instead in Croydon provides home care for older people in the Croydon and Dulwich area. The home care provider offers personal care services, such as assistance with bathing, dressing and eating. Home help is also offered. This includes collecting… Read more about Home Instead (Croydon & Dulwich)
- Care Provided
- Visiting Care
- Live-in Care
- Dementia
561 Finchley Road, London NW3 7BJ
"We are very happy with care provided by Home Instead - Camden. All of the carers have been very professional whilst being friendly and have…" Read all 64 reviews
Premium Home Care Services: Compassion, Quality, and Excellence Home Instead (Camden) specialise in delivering exceptional in-home care tailored to the unique needs of every client. From personal assistance and companionship to specialised medical… Read more about Home Instead (Camden)
- Care Provided
- Visiting Care
- Live-in Care
- Dementia
"I had some unsatisfactory experience with other agencies when I was looking for help for my wife who suffers from the symptoms of cereal…" Read all 75 reviews
Home Instead (Ealing) provides home care services for older age adults to help them remain independent in their own homes. Home Instead provides that precious gift of freedom, enabling people to remain at home where they're most happy, safe and comfortable.… Read more about Home Instead (Ealing & Hounslow)
- Care Provided
- Visiting Care
- Live-in Care
- Dementia
Spaces, 13 The Causeway, Teddington TW11 0JR
"Home Instead Richmond have been caring for my aunt for a number of years and I am very happy with them. They are proactive and helpful as…" Read all 58 reviews
Home Instead Richmond is the first and only elderly care company serving the Richmond borough recognised as outstanding by the CQC (Care Quality Commission) (November 2023). Many clients choose Home Instead because of the companionship-based care… Read more about Home Instead (Richmond)
- Care Provided
- Visiting Care
- Live-in Care
- Dementia
- Visiting Care from £30 / hour
Bates Business Centre, Suite G6, Church Road, Harold Wood, Romford RM3 0JA
"HomeInstead allows my mum to live her life independently & happily with support & care. We are always treated respect, equality,…" Read all 26 reviews
Home Instead covers Romford, Hornchurch, Rainham, Dagenham and the surrounding areas, providing a range of award winning care services to help clients live in their own homes as independently as possible. The services include: Home Care Live-in… Read more about Home Instead (Romford, Hornchurch, Rainham & Dagenham)
- Care Provided
- Visiting Care
- Live-in Care
- Dementia
- Visiting Care from £35 / hour
- Live-in Care from £1,610 / week
Docklands Business Centre, 10 Tiller Road, London E14 8PX
"I have worked in London hospitals as a nurse in the NHS since the 90s, and I can honestly say that Home Instead have been the most…" Read all 10 reviews
Home Instead Canary Wharf is an ‘Outstanding’ rated home care provider, as judged by the CQC (the national independent regulator of Health and Social Care) in May 2018. Serving Tower Hamlets, Newham and Barking, Home Instead Canary Wharf is dedicated… Read more about Home Instead Canary Wharf (Tower Hamlets, Newham & Barking)
- Care Provided
- Visiting Care
- Live-in Care
- Dementia
- Visiting Care from £33.50 / hour
- Live-in Care from £1,680 / week
1st Floor Raydean House, 15-17 Western Parade, Great North Road, London EN5 1AD
"Home Instead cared for our Mum from 2021 until June 2025. They provided daily care, took Mum to appointments and out to activities. The…" Read all 60 reviews
Home Instead Barnet provides award-winning personalised home care for older people that is dignified, reliable and relationship-led. The care is tailored, flexible and adaptable to the client's needs and lifestyle. As daily tasks become more challenging… Read more about Home Instead (Barnet)
- Care Provided
- Visiting Care
- Live-in Care
- Dementia
Studio 13, The Arthaus, 203 Richmond Road, Hackney, London E8 3NJ
"We've been really impressed with everything, from the carer themselves to the responsiveness from the team. The feeling that the team…" Read all 27 reviews
Home Instead (Stoke Newington) supports people to continue living in the comfort of their own homes, surrounded by family and friends. Services are delivered at the highest standards and with dedication as they truly believe living where you feel the… Read more about Home Instead (Stoke Newington, Leyton & Wanstead)
- Care Provided
- Visiting Care
- Live-in Care
- Dementia
Unit 22, Enfield Enterprise Centre, 26-28 Queensway, Enfield EN3 4SA
"My dad came home from hospital after being treated for colitis and needed quite a bit of support in those first few weeks. He's always been…" Read all 31 reviews
Exceptional care tailored to your needs, in the comfort of your own home. Home Instead Enfield provide personalised care that goes above and beyond, with Care Professionals who are matched and introduced to the client before any first visit. All… Read more about Home Instead (Enfield)
- Care Provided
- Visiting Care
- Live-in Care
- Dementia
6 High Street, Ruislip HA4 7AR
"Home instead provide continuity and excellent service. Always approachable and obliging to requests. They provide knowledgeable, caring and…" Read all 64 reviews
Home Instead is an award-winning care company that provides safe home care, dementia care and live-in care in Ruislip, Harrow & surrounding areas. Their ethos is to provide outstanding home care that allows people to live independently in their home… Read more about Home Instead (Ruislip & Harrow)
- Care Provided
- Visiting Care
- Live-in Care
- Dementia
- Visiting Care from £37.90 / hour
130 Bellegrove Road, Welling DA16 3QR
"Home Instead provided excellent home support and personal care to my elderly mother and kept her living independently longer than would…" Read all 34 reviews
Home Instead (Greenwich & Bexley) provide a range of care services to suit adults at home, tailored to support independence and available for many specialist needs. Home Instead is very proud to have been given a CQC rating of 'outstanding' (May 2019). Areas… Read more about Home Instead (Greenwich & Bexley)
- Care Provided
- Visiting Care
- Live-in Care
- Dementia
Unit 129, Higham Hill Business Centre, 313 Billet Road, London E17 5PX
"Our initial meeting was set at the right level - not sales orientated or pushy. The carers were efficient and on time. The app was very…" Read all 27 reviews
At Home Instead Redbridge and Walthamstow, staff recognise that every family, and every person has specific needs that will change as time goes by. From a couple of hours a day to full-time care, the service is available 24 hours a day, seven days… Read more about Home Instead (Redbridge & Walthamstow)
- Care Provided
- Visiting Care
- Live-in Care
- Dementia
392 Lee High Road, Lewisham, London SE12 8RW
"I had my first visit from my new lady from Home Instead on Monday the 11th of August. We got on like a house on fire. I thought it a good…" Read all 3 reviews
Home Instead (Lewisham & Southwork) gives people in the local area the care and support they want in the comfort of their own home. Skilled, friendly staff can help people with personal care (such as bathing, going to the toilet and getting out of… Read more about Home Instead (Lewisham & Southwark)
- Care Provided
- Visiting Care
- Live-in Care
- Nursing Care/Nurse Led Care
- Dementia
St Saviours House, 39-41 Union Street, London SE1 1SD
- Care Provided
- Visiting Care
- Live-in Care
- Dementia
- Visiting Care from £30 / hour
Office 3, 219 Kensington High Street, London W8 6BD
- Care Provided
- Visiting Care
- Dementia
186 Sutton Court Road, Chiswick, London W4 3HR
- Care Provided
- Visiting Care
- Live-in Care
- Dementia
Home Instead Reviews in London (1120)
Home Instead (Richmond)
from Fiona C (Daughter of Client) published on 29 August 2025Submitted via Website • Report
Overall Experience
5.0 out of 5
Reply from Mariecar Lightwood-Clark, Operations Manager at Home Instead (Richmond)
Thank you so much for your kind words of our staff member. We are so pleased you and your father's experience has been so positive. Thank you.
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Home Instead (Enfield)
from Tiffany L (Daughter of Client) published on 28 August 2025Submitted via Website • Report
Overall Experience
5.0 out of 5
The carers from Home Instead (Enfield) were brilliant with
They've been reliable, respectful and patient. The communication with us as a family has also been very good, so I always felt reassured knowing how he was doing day to day.
I honestly cannot thank the team enough for the difference they've made to Dad's recovery and to our peace of mind. We would HIGHLY recommend Home Instead to anyone in a similar situation - 5/5 service from start to finish.
- Daughter of a client
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Home Instead (Lewisham & Southwark)
from Sonia R (Client) published on 27 August 2025Submitted via Website • Report
Overall Experience
5.0 out of 5
And then we just sat and chatted about our dreadful experiences in our respective workplaces, mine 25 years ago, and hers just 2 years ago. It was much more like working with a mate to get things done than just an ordinary domestic.
A particular member of staff could not have found me a better match, and it is a testament to Home Instead's recruitment process that my new lady and her fellow workers were recruited.
Reply from Sonia Thapa, Director at Home Instead (Lewisham & Southwark)
Thank you so much for sharing your lovely experience. We're delighted to hear that your first visit with your new Care Professional went so well and that you felt such a natural connection. It's wonderful that you were able to achieve so much together while also enjoying each other's company - that balance of support and companionship is exactly what we strive for. We'll be sure to pass on your kind words to both your Care Professional and the team member who matched you, as feedback like this truly means a lot.
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Home Instead Bromley, Chislehurst & Orpington
from Mike G (Son of Client) published on 22 August 2025Submitted via Website • Report
Overall Experience
5.0 out of 5
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Home Instead (Sutton)
from Michelle C (Daughter of Client) published on 21 August 2025Submitted via Website • Report
Overall Experience
5.0 out of 5
She matched 2 lovely carers with my dad and although he only had 1 visit because my dad took a turn for the worse and had to go to hospital, I feel I was constantly supported through this
My dad is currently in a care home for respite but if he does go back home I will definitely be in touch with Home Instead to arrange care for my dad.
Reply from Alison Legg, Registered Care Manager at Home Instead (Sutton)
Thank you for the lovely review, with best wishes from the whole team.
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Home Instead (Richmond)
from June V (Niece of Client) published on 21 August 2025Submitted via Website • Report
Overall Experience
5.0 out of 5
Reply from Mariecar Lightwood-Clark, Operations Manager at Home Instead (Richmond)
Thank you so much for your kind feedback which we value immensely. It is a privilege we have been able to be part of your aunts journey for so long. We are proud to be caring for her.
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Home Instead (Sutton)
from Margarita R (Niece of Client) published on 20 August 2025Submitted via Website • Report
Overall Experience
5.0 out of 5
The Assistant Care Manager and the team were able to priorities my aunt and put a care package in place fast and efficiently.
The team are experienced and very helpful when caring
I'm kept up to date on each visit and contacted when they need to check on anything in particular.
I would recommend Hayley and the team and thank them for all that they do.
Reply from Alison Legg, Registered Care Manager at Home Instead (Sutton)
Thank you for your kind feedback. Best wishes from the whole team.
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Home Instead Canary Wharf (Tower Hamlets, Newham & Barking)
from S E (Grandson of Client) published on 18 August 2025Submitted via Website • Report
Overall Experience
5.0 out of 5
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Home Instead (Richmond)
from Paul C (Stepson of Client) published on 18 August 2025Submitted via Website • Report
Overall Experience
5.0 out of 5
- Provision of round-the clock physical and psychological support
- Carer's understanding of how best to manage my stepmother's confused
- Tangible enthusiasm and passion to ensure that my stepmother was comfortable and minimally stressed
- Outstanding communication skills with family members and friends
Most importantly, my stepmother was very happy with the experience!
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Home Instead (Richmond)
from S A (Daughter of Client) published on 4 August 2025Submitted via Website • Report
Overall Experience
5.0 out of 5
Reply from Mariecar Lightwood-Clark, Operations Manager at Home Instead (Richmond)
Thank you for your kind words. We are extremely happy your experience with care and your step-mothers was so positive.
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Home Instead (Wembley)
from S H (Daughter of Client) published on 29 July 2025Submitted via Website • Report
Overall Experience
5.0 out of 5
The carers selected for my mum's care were beautifully tailored to support me and my mum's dementia and alzheimer's progression.
Her weight was so low, and despite my best care for her, it was not working out for us. Under the attentive support of the team,
I can't thank the team enough for their adaptability and active communication throughout.
Reply from Leena Lakhani, Director at Home Instead (Wembley)
Thank you from the bottom of our hearts for your incredibly kind and touching words. It means the world to us to know that the care we have provided has made such a positive difference to both you and your mum. To hear that your mum has gained weight, regained her energy, and is reconnecting with the things and people she loves is everything we hope for in the care we provide. Supporting her through her dementia journey-and supporting you alongside her-is a privilege we never take for granted.We are so grateful for your trust, and your feedback is a true testament to the compassion, adaptability, and dedication of our amazing team. Thank you again.
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Home Instead (Wembley)
from Alex H (Son of Client) published on 22 July 2025Submitted via Website • Report
Overall Experience
5.0 out of 5
Reply from Leena Lakhani, Director at Home Instead (Wembley)
Thank you so much for your kind words and for taking the time to share your experience. We're truly honoured to support your father, and it's wonderful to hear how valued and comfortable he feels. Your feedback means a great deal to the whole team. We wil pass on your kind words to the Care Professionals. Thank you again.
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Home Instead (Wimbledon & Kingston)
from P H (Client) published on 22 July 2025Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
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Home Instead (Enfield)
from Corinne D (Daughter-in-law of Client) published on 21 July 2025Submitted via Website • Report
Overall Experience
5.0 out of 5
On the 1st July 2025 my father-in-law was discharged from hospital with talk of a care package but I had already contacted Home Instead to check availability and I was extremely pleased and encouraged to be able to talk to the same manager and office person. I also found out the same carers who so brilliantly got mum back on her feet, with the confidence to be independent, were still part of the Home Instead family in Enfield. Dad is already getting stronger with their dedicated care and attention to little details.
All their carers are amazing :)
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Home Instead (Enfield)
from D B (Daughter of Client) published on 14 July 2025Submitted via Website • Report
Overall Experience
5.0 out of 5
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Home Instead (Ruislip & Harrow)
from Wayne G (Friend of Client) published on 10 July 2025Submitted via Website • Report
Overall Experience
5.0 out of 5
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Home Instead (Barnet)
from A R (Daughter of Client) published on 3 July 2025Submitted via Website • Report
Overall Experience
5.0 out of 5
Thanks to Home Instead our Mum was able to stay in her own home for as long as possible.
Reply from Sohini Boron, Director at Home Instead (Barnet)
It was a privilege to support your mother from 2021 to June 2025, and we truly appreciate the trust you placed in us. We always aim to respond quickly and compassionately as care needs change, especially during difficult times. We are honoured to have helped your mother remain at home for as long as possible.
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Home Instead (Enfield)
from P P (Client) published on 2 July 2025Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
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Home Instead (Enfield)
from Roma P (Granddaughter of Client) published on 30 June 2025Submitted via Website • Report
Overall Experience
5.0 out of 5
The carers were professional, kind, and clearly committed to high standards.
Their on-call service was a real lifeline, especially during weekends when we needed urgent advice or assistance. They were always there when we needed them.
One extra service that really helped was their nail care, which had become difficult for us to manage ourselves. It made such a difference to my Grandma's comfort and dignity.
We can't thank the team enough for the care and respect they showed. Highly recommended.
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Home Instead (Wandsworth, Lambeth & Dulwich)
from Catherine U (Daughter of Client) published on 25 June 2025Submitted via Website • Report
Overall Experience
5.0 out of 5
Home Instead continue to provide companionship visits to assist with the transition to the care home and they have been invaluable in this process.
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Awards / Recognitions (9)
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