Home Instead (Hammersmith, Chiswick & Fulham)

fiercely independent and they work with him to make sure he is comfortable without taking that away from him. I would recommend them to anyone with an elderly relative who needs a bit more extra help around the house.

praise and gratitude for Home Instead.

my mother. Their staff are kind, considerate, highly trained, and efficient. Every need is catered for, and they are truly reliable. They have saved my family. My mother is also delighted. She is safe, contented and looked after. What more could I ask for.

value for money.
I would use the service again and recommend to all.

caring for my mother six days a week, for the past nine months. I have been impressed by the care taken to match individual carers to my mother’s character and her particular care needs. The management have always been helpful and responsive, sometimes at very short notice, when adjustments to her care were necessary. When my mother had a short stay in hospital recently, I felt the full weight of Home Instead (Hammersmith, Chiswick and Fulham) support and professionalism. Their empathy for the client and family is exemplary.

have happened. Real thought was given to who would work best with our Mum and the continuity of the care giver was exceptional. They were very flexible in adjusting to the changing needs of our parents and our own plans. Thank you Home Instead (Hammersmith, Chiswick & Fulham) and especially thank you to all the care givers.

living 'independently' in our house. Thank you all very much, Home Instead!

a week later by a live-in carer. The staff, both carers and office-based are overwhelmingly kind, considerate and professional. They coped remarkably in extremely challenging Covid circumstances and built a wonderful rapport with my parents and close family. Continuity of care providers was crucial for my parents and they had 2 live-in carers only over the entire 5 month period until my mother died peacefully at home in August. I would wholeheartedly recommend Home Instead as a wonderful care provider who goes above and beyond to assist their clients.

us with care 3x a day some weeks and live-in care as and when required. Our experience is that the carers who visit are very professional, responsible and best of all always kind and interested in my Mother’s well-being. They are also very caring to us as family members too. This is true too of the managers and staff in the office when I call. All the above gives my family confidence that we are doing the right thing in respecting my Mother’s wishes in caring for her at home, with the help of Home Instead.