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Home Instead (Wembley) has a Review Score of 9.8 (9.830) out of 10, based on 15 reviews in the last 2 years.
Over all time Home Instead (Wembley) has 99 reviews.
The carers selected for my mum's care were beautifully tailored to support me and my mum's dementia and alzheimer's progression.
Her weight was so low, and despite my best care for her, it was not working out for us. Under the attentive support of the team,
I can't thank the team enough for their adaptability and active communication throughout.
Thank you from the bottom of our hearts for your incredibly kind and touching words. It means the world to us to know that the care we have provided has made such a positive difference to both you and your mum. To hear that your mum has gained weight, regained her energy, and is reconnecting with the things and people she loves is everything we hope for in the care we provide. Supporting her through her dementia journey-and supporting you alongside her-is a privilege we never take for granted.We are so grateful for your trust, and your feedback is a true testament to the compassion, adaptability, and dedication of our amazing team. Thank you again.
Thank you so much for your kind words and for taking the time to share your experience. We're truly honoured to support your father, and it's wonderful to hear how valued and comfortable he feels. Your feedback means a great deal to the whole team. We wil pass on your kind words to the Care Professionals. Thank you again.
Thank you so much for your thoughtful review. It's always heartening to know our care has made a difference. We'll be sure to pass on your kind words to our Care Professionals-they'll be so pleased to hear this! It si lovely to hear that you look forward to your visits. Thank you again.
And I was desperately looking for some help.
I saw the Home Instead office at Canons Park. It looked so homely, inviting and trustworthy.
I made telephone contact and was put through to the Director who was very professional.
And
Wembley Home Instead chose for me an excellent carer who visits once a week to helps my mother with personal care and exercise.
The whole service by Wembley Home Instead is professional, friendly and reliable.
Thank you so much for your thoughtful review. Your lovely feedback means the world to us-thank you for taking the time to share it. We're proud to support your family and grateful for the trust you've placed in us. We will pass on the feedback and look forward to conintuing to support your mother.
Thank you so much for taking the time to write such a lovely review about the care we provide for your mum. Your beautiful words mean a great deal to us.We are truly honoured to support her, and our Care Professionals genuinely enjoy the time they spend with her. It's always our aim to provide care that is compassionate, dignified, and tailored to her needs.Thank you again for your kind feedback-it's incredibly appreciated by the whole team.
Thank you so much for taking the time to leave us a review. We really appreciate it.I'm delighted to hear that you're happy with the service we provide - it's truly our pleasure to support you and your wife.We'll be sure to pass on your kind words to the team; your feedback means a great deal to all of us.
Every carer that has visited us has been highly professional, compassionate, punctual and hard-working.
The whole organisation runs seamlessly and we are delighted with the care provided by Home Instead (Wembley).
What amazing words! It means a great deal to both our Office Team and our Care Professionals to know that you're happy with the service we provide. We truly love caring for you, and your feedback is incredibly appreciated.Thank you again for taking the time to share your experience with us.
Any changes to his care needs are acted on quickly and with understanding. The introduction of any
The regular review visits have been thorough and it is great to meet the team who manage things 'behind the scene'. All of the care professionals work well with dad, fully understanding his needs, preferences and tastes and carry out their duties calmly and to a high standard.
As a family we are more than happy with the care and support provided by the Wembley team.
Thank you so much for taking the time to share this thoughtful review. We are truly grateful for your kind words about the care and support your father has received from our management team and care professionals over the past two years. It means a lot to us that you've found our approach to be seamless, professional, and responsive. Thank you once again for trusting us with your father's care. We truly value the opportunity to support your family, and we remain committed to ensuring he continues to receive the highest standard of care.
They have a professional management team, who are always welcoming and efficient in solving any problem. Their services are personalized in any and every way possible,
The carers are kind, timely, outstanding and respectful, always doing their best to help.
I feel safe knowing that my father is being cared for by such an around diligent team.
Thank you so much for your kind and heartwarming words. It truly means a lot to us. We know how important it is to provide the very best care, and our team is working hard every day to support your Father in the best way possible. It has been an absolute pleasure to be part of his care journey and to support your family. Your thoughtful review is deeply appreciated-it means so much to our team. Thank you for taking the time to share your experience.
Thank you so much for the very kind and heartwarming words. It is so wonderful to read words like this. I know that the Team are working very hard to ensure we care for your Mother in the best way possible. It has been a pleasure to support you all. Thank you for taking the time to review us, it means a lot to the Team.
Thank you so much for taking the time to review us. It is our pleasure to care for you friend. It really helps us and the team to know that we are supporting a family in this way. Thank you again.
Thank you so much for your kind review. We very much appreciate you taking the time to write a review for us. We very much valued being part of your Mother's life and caring for her. Thank you again.
Thank you so much for taking the time to review us. Thank you for the kind review. We are very grateful for the recommendation. Thank you.
Thank you so much for taking the time to write a lovely review for us. We are delighted that we are able to support your sister, her care professionals enjoy visiting her and are encouraged by the difference that is made to her. Thank you so much again.
Thank you so much for your kind review and taking the time to review us. It is really good to hear positive feedback and even more important for our Care Professionals to hear they are doing well. Thank you again for reviewing us.
Thank you so much for taking the time to write a lovely review for us. We are delighted that we are able to support your husband, his care professional enjoys doing so. Thank you so much again.
What a beautiful review! Thank you so much for taking the time to write one for us. It is our absolute pleasure to look after your dad. It means so much to everyone, the office staff and care professionals too. We all adore your dad and there are some lovely photos of him in our office which you must come to see whenever you can. Thank you so much again!
Thank you so much for taking the time to write a review for us. I know the team love and adore your father. It has been a pleasure to support him and to keep him happy and comfortable. Thank you again.
Thank you so much for your kind review and taking the time to review us. It is really good to hear positive feedback and even more important for our Care Professionals to hear they are doing well. Thank you again for reviewing us.
Thank you so very much for taking the time to review us. It means so much to our Care Professionals and Office staff to hear such positive feedback. Our Care Professionals enjoy caring for your Mum and supporting her. We will pass on your special thanks to the members of staff that have been acknowledged. Thank you again for taking the time to write a review.
The Review Score of 9.8 (9.830) out of 10 for Home Instead (Wembley) is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Home Instead (Wembley) is based on 15 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5The Registered Care Manager, Paschalina Pazou, has a Level 2 Diploma in Working in Care, a Nursing Degree, a Level 5 Leader in Adult Care and an MSc in Dementia. The Registered Care Manager has over 12 years of experience working in Health and Social Care. Paschalina has achieved Train the Trainer Qualifications in the following disciplines: Dementia Care, Parkinson’s Care, Asthma and COPD, Compression Stockings, End of Life Care, Catheter and Stoma Care. Paschalina is passionate about delivering person-centred care for individuals who live at home.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Home Instead (Wembley) to verify any information. View our terms and conditions. Home Instead (Wembley) has an Enhanced Service - more info.