The carers were far better than any I have come across in terms of knowing what to do,Joel S(Son of Client/Service User)
They are so kind to him and help him with all the things that he finds hardA M(Granddaughter of Client/Service User)
The carers were far better than any I have come across in terms of knowing what to do,Joel S(Son of Client/Service User)
They are so kind to him and help him with all the things that he finds hardA M(Granddaughter of Client/Service User)
Home Instead (Wembley) provides home care services for older age adults to help them remain independent in their own homes.
Home Instead provides that precious gift of freedom, enabling people to remain at home where they're most happy, safe and comfortable.
Families can enjoy the freedom to relax in the knowledge that their loved ones are in excellent hands, being cared for by the world's leading home care company specialising...
Home Instead (Wembley) provides home care services for older age adults to help them remain independent in their own homes.
Home Instead provides that precious gift of freedom, enabling people to remain at home where they're most happy, safe and comfortable.
Families can enjoy the freedom to relax in the knowledge that their loved ones are in excellent hands, being cared for by the world's leading home care company specialising in older age adults.
Their care is highly personalised, is built around the needs of the individual and is always in accordance with your wishes.
Care Professionals visit when you want them to, at a time that is convenient to you and your family members. They ensure that each individual is cared for with respect, dignity and compassion.
The company regards it as a special privilege to look after people with love, care and compassion and their commitment to you is to provide the highest quality home care so that you feel confident and assured that your loved one is in very safe hands.
From a few hours a day, up to 24 hours, 7 days a week, and Live-In Care, Home Instead (Wembley) offers a wide range of services that can be tailored around the needs and wishes of the person receiving care.
This could be for short-term periods of respite care or convalescence or longer term to support them to live a fulfilled life in and around their own home.
Non-medical care includes:
Companionship
Home Help
Personal Care
Dementia Care
Live-in Care
Healthcare at Home
Companionship can be anything from having a cup of tea and a chat with an older person, keeping them company and sharing memories, to helping with travel arrangements, accompanying them to appointments with a GP or playing scrabble.
They can also help with meal preparation and light housekeeping duties to help people stay as independent as possible in their own homes, for as long as they need.
Care Provided by Home Instead (Wembley)
Types of Home Care
Visiting Care
Live-in Care
24 Hour Care
Overnight Care (Waking)
Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
60 minutes
Contract Durations
Ongoing / Long Term
Respite / Short Term
Age Ranges
Older Person Care (65+)
Younger Adult Care (18-65)
Personal Care Services
Washing & Dressing
Toileting Assistance
Medication Assistance (Oral)
Companionship
Continence Care
Feeding & Drinking Assistance
Household Services
Cleaning Service
Food Preparation & Serving
Laundry Service
Shopping Service / Errands
Transportation Service
Other Care Provided
Dementia
Parkinson's Disease
Stroke
Cancer Care
Palliative / End of Life Care
Learning Disability / Autism
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Hospital Discharge
Funding & Fees
Prices
Contact Home Instead (Wembley) to get a personalised quote:
Home Instead (Wembley) has a Review Score of 9.7 (9.707) out of 10, based on 14 reviews in the last 2 years. Over all time Home Instead (Wembley) has 104 reviews.
Review from A H (Independent Advocate/Deputyship) published on 16 March 2017 Submitted via Website•
Overall Experience
I was commissioned by the PoA of the service user to source good quality domiciliary care for a very elderly gentleman living with dementia where relationships within the family were extremely difficult. The General Manager and Care Manager at Home Instead Wembley responded immediately to an...
I was commissioned by the PoA of the service user to source good quality domiciliary care for a very elderly gentleman living with dementia where relationships within the family were extremely difficult. The General Manager and Care Manager at Home Instead Wembley responded immediately to an urgent need for care for two days per week. They took the time to understand my client's needs and provided a comprehensive, person-centered care plan. It was a revelation to the wider family to see my client's carer actively supporting and facilitating him to do everyday tasks such as preparing meals and engaging in conversation which he had enjoyed so much in the past, rather than excluding him which his previous carer had done. The carer was well trained in providing dementia friendly care but was perhaps a little inexperienced to deal well with the family dynamics. However, the management of the carer and of the service was excellent, responsive and professional.
↩Reply from Leena Lakhani, Director at Home Instead (Wembley)
Thank you so much for taking the time to write a review. We strive to deliver excellent care and we spend much of our time looking for passionate people who consider it a privilege to support people in their own homes. Mr W is an absolute pleasure to spend time with and we are pleased that both you...
Thank you so much for taking the time to write a review. We strive to deliver excellent care and we spend much of our time looking for passionate people who consider it a privilege to support people in their own homes. Mr W is an absolute pleasure to spend time with and we are pleased that both you and his family have been happy with the care, companionship and support that we have been able to offer.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Jayshree P (Daughter of Client) published on 24 February 2017 Submitted via Website•
Overall Experience
Without the support of the Home Instead team, I would not be able to keep my dad in the stable and comfortable state he is in.
Home Instead team of management and carers go that extra mile to accommodate any extra care that we need. Nothing ever is too much for them. They not only care for my dad...
Without the support of the Home Instead team, I would not be able to keep my dad in the stable and comfortable state he is in.
Home Instead team of management and carers go that extra mile to accommodate any extra care that we need. Nothing ever is too much for them. They not only care for my dad but also do small things (thoughtful gestures) that make my carer's role that little bit easier.
↩Reply from Nikisha Patel, Registered Manager at Home Instead (Wembley)
Thank you so much for this excellent review. We strive to deliver excellent care and we spend much of our time looking for passionate people who consider it a privilege to support people in their own homes. Your Father is an absolute pleasure to spend time with and we are pleased that both you and...
Thank you so much for this excellent review. We strive to deliver excellent care and we spend much of our time looking for passionate people who consider it a privilege to support people in their own homes. Your Father is an absolute pleasure to spend time with and we are pleased that both you and your Dad have been happy with the care, companionship and support that we have been able to offer. Many thanks for sparing the time to write a review.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Paul M (Son of Client) published on 13 February 2017 Submitted via Website•
Overall Experience
My father is extremely independent and has few friends, none of whom are within the local area. I initially needed someone to drop by on a daily basis while I was away on business, but my father was not keen on someone coming in to see him. Although I and others kept in daily touch with him by...
My father is extremely independent and has few friends, none of whom are within the local area. I initially needed someone to drop by on a daily basis while I was away on business, but my father was not keen on someone coming in to see him. Although I and others kept in daily touch with him by phone, it was important that someone could see him in person in order to ensure that he was not in any difficulties and had not fallen and was hiding his injuries. Home Instead were swift to make all of the necessary arrangements, making checks and enquiries into his living conditions, personal abilities, the family history and his personal likes and dislikes. The Home Instead companion built up a good rapport with dad, and a second companion was introduced prior to another trip, visiting dad daily. This has been very successful, and my father looked forward to the visits. I also had peace of mind, knowing he was safe.
Weekly visits are now in place, and I can highly recommend Home Instead.
↩Reply from Leena Lakhani, Director at Home Instead (Wembley)
Thank you very much for your comments. It is our absolute pleasure to look after your father, he is a lovely gentleman.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from L G (Son of Client) published on 16 January 2017 Submitted via Website•
Overall Experience
Using this agency to help with the care of my mother in the capacity of transport to and from the hospital and other appointments, shopping and other related activities have relieved the great pressure on me, enabling me to arrange my days accordingly.
Without the use of Home Instead, I would...
Using this agency to help with the care of my mother in the capacity of transport to and from the hospital and other appointments, shopping and other related activities have relieved the great pressure on me, enabling me to arrange my days accordingly.
Without the use of Home Instead, I would certainly have had to give up my own work and probably my mother would not be able to live independently. I am so grateful for their help and would have no hesitation in recommending the brilliant staff, who never let me down. Well done to all.
↩Reply from Leena Lakhani, Director at Home Instead (Wembley)
It has been our absolute pleasure caring for your mother, she is a truly remarkable and inspirational lady who we have had the honour of supporting.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 18 August 2025
Overall Good
CaringGood
EffectiveGood
ResponsiveGood
SafeGood
Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - The service is performing exceptionally well.
Good - The service is performing well and meeting our expectations.
Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
News (2)
News
09 Sep 2025
Cherise has been with us for over 3 years. She is an amazing Care Professional who works with a wide variety of clients. Her dedication is evident in the strong...
09 Sep 2025
At Home Instead Wembley, we are dedicated to developing our team and recognising exceptional contributions. Dementia care is a significant part of our service, and we are committed to ensuring...
There are no accreditations posted yet for Home Instead (Wembley).
Meet the Team (1)
Paschalina PazouJob Title Registered Care ManagerJoined 2023
The Registered Care Manager, Paschalina Pazou, has a Level 2 Diploma in Working in Care, a Nursing Degree, a Level 5 Leader in Adult Care and an MSc...
The Registered Care Manager, Paschalina Pazou, has a Level 2 Diploma in Working in Care, a Nursing Degree, a Level 5 Leader in Adult Care and an MSc in Dementia. The Registered Care Manager has over 12 years of experience working in Health and Social Care. Paschalina has achieved Train the Trainer Qualifications in the following disciplines: Dementia Care, Parkinson’s Care, Asthma and COPD, Compression Stockings, End of Life Care, Catheter and Stoma Care. Paschalina is passionate about delivering person-centred care for individuals who live at home.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Home Instead (Wembley) to verify any information. View our terms and conditions. Home Instead (Wembley) has an Enhanced Service -what an Enhanced Service includes.
