Home Care Providers Owned by Home Instead in Cumbria

On the cost side, we pay our Care Professionals some of the highest rates of any Home Instead in the country, and reinvest in training to keep raising standards. We're also proud to be rated Outstanding by the CQC and a 5 Star Employer, so you can trust that quality runs right through the team. Thank you for choosing Home Instead. Read less

Home Instead North and South Lakes Read less

Thank you so much for your kind words.

We completely understand how difficult it can be to accept care at first, so it's wonderful to hear that your Dad is now enjoying the visits and the little outings like walks and trips to the caf. That's exactly what we hope to achieve; supporting independence while bringing a bit of joy to each day.

We will share your lovely feedback with the team, who will be so pleased to hear how much they are appreciated.

Thank you again for trusting us with your Dad's care. Its a privilege to support him. Read less

We are delighted to hear how meaningful the relationships with Holly, John, Ray, Shaun, Jess, and the wider team have become. Building trust, familiarity, and genuine connection is at the heart of what we do, and your feedback reflects the commitment each Care Professional brings to every visit.

Thank you again for taking the time to share your experience. It is an honour to support your Dad and Mum, and we remain here for your family every step of the way.

Your Home Instead support team Read less

We are so grateful that you have chosen to share your experience with us.

It's wonderful to hear how much your sister has enjoyed the support, encouragement and companionship from our team over the past two years. Helping clients stay independent while continuing to enjoy everyday moments, whether that's getting out to appointments, doing the shopping, or simply having a friendly chat, is at the heart of what we do.

We are really pleased we could support you both during a more challenging time earlier this year. It's so important to us that families feel reassured, informed and supported, and your comments about the team being professional, considerate and responsive mean allot.

Both our Care Professionals and office support team really appreciate your kind words.

Thank you so much for your trust and recommendation. Read less

Thank you so much for your kind words. It really means a lot to us to hear how well your mum is being supported and, most importantly, that she enjoys the companionship of her Care Professionals.

We're so pleased that our team are not only providing reliable and efficient care, but also taking the time to engage in the activities your mum loves, whether that's golf or painting. Those meaningful moments are what truly make a difference.

It's also reassuring to know you feel confident that any issues are handled quickly and smoothly. We always aim to provide responsive, high-quality support.

Thank you again for trusting us with your mum's care. Read less

Thank you so much for taking the time to share such thoughtful feedback. It means a great deal to us to know that our Care Professionals have been so helpful, caring and considerate when supporting your mother at home.

We are also really pleased to hear that our office team have been able to support you and remain flexible as your mother's needs change. Providing responsive, personalised care and keeping families informed is incredibly important to us, so it's lovely to know that the care app and visit updates give you reassurance and help you stay connected to how your mother is doing.

Thank you once again for your kind words and for trusting Home Instead to support your family.

Your Home Instead South Lakes support team Read less

Thank you so much for taking the time to share your experience.

It truly means a great deal to us that you felt supported and guided sensitively through the process of arranging care for your Dad. We understand how important it is for families to feel listened to and reassured, especially when making decisions about a loved one's care.

We're so pleased that the care team made such a positive difference. Kindness, professionalism and thorough training are at the heart of what we do, and your comments will mean a lot to the Care Professionals who supported your Dad. We're also glad the care planning app provided you with comfort and peace of mind while living at a distance. Staying connected and informed is something we know families value enormously.

Thank you again for placing your trust in us. It has been a privilege to support your Dad and your family.

Your Home Instead support team Read less

Thank you so much for taking the time to do this wonderful review. We are delighted to hear that you think your mother is receiving reliable, professional care and that the consistency of our Care Professionals has made a positive difference to her quality of life. Knowing that our support also gives you reassurance and a little more time to focus on your own wellbeing is exactly why we do what we do.

Thank you also for your kind words about both our Care Professionals and our office team. Sharing important information, being approachable, and working together to adapt when life changes are things we strive for every day.

Thank you again for your trust in Home Instead. It's a privilege to support your mother and your family.

Warmest regards, Home Instead South Lakes Read less

Thank you so much for taking the time to leave such a thoughtful review. It means a great deal to us to know that your father feels secure, supported and cared for, and that you have peace of mind knowing he is in safe hands.

We understand how daunting it can be when life becomes more challenging and support is needed at home. Building trust, companionship and consistency is at the heart of what we do, so it's wonderful to hear that your father has formed strong bonds with his Care Professionals and looks forward to their visits.

Thank you also for your kind words about our office team. We are always here to listen, support and adapt care when needed. We are truly grateful that you chose Home Instead, and it's a privilege to continue supporting your father. Read less

Thank you so much for taking the time to share your thoughtful review. We're delighted to hear that you felt supported from your very first enquiry and that the care consultation helped ensure the right match for your mum. It's wonderful to know that your mum enjoyed her weekend and that her carer's kindness and extra touches made such a positive difference.Your peace of mind means everything to us, and we'll be sure to pass on your kind words to the whole team. Thank you again for trusting Home Instead South Lakes - it's a privilege to support you and your mum.Warm regards, The Home Instead South Lakes Team Read less

Thank you so much for sharing these kind words. We're delighted to hear how much of a positive difference our care has made for Joan and your family. Supporting independence, companionship, and peace of mind is exactly what we strive for, and it's wonderful to know that Sophie and the team have helped achieve this for you.We truly value the trust you've placed in us and will continue to do all we can to support both Joan, your dad and your family. We will forward your lovely feedback to the team - it will mean so much to them. Love from all of the Home Instead South Lakes team. Read less

Thank you so much for taking the time to share such a truly heartwarming review. It means the world to us to hear that your mum was so well supported, and we were honoured to be part of her care journey. Your mum holds a very special place in all of our hearts.This is exactly what outstanding care should look and feel like - genuine relationships, kindness, and support that makes a real difference every day. We are so glad that our care team were able to bring comfort, reassurance, and joy not only to your mum, but also to you as her family.I will make sure to share your lovely words with the whole team as it will mean so much to them.Best wishes, with love from all of us at Home Instead. Read less

Thank you so much for your lovely review for your mum's team of Care Professionals. It's so important that families and their loved ones start their care journey with us before it does get to crisis point and you and your mum have seen the huge benefits of this. Our Care Professionals will continue to support her in every way we can to enable your mum to continue to stay in the comfort of her own home. With best wishes, Rachel and the whole South Lakes Team Read less

Thank you so much for this lovely review. I think it's safe to say your uncle is a very important part of Home Instead and holds a special place in his team's hearts. Two of his lovely team who took him away to the Isle of Wight for a holiday to see friends and family, still talk about how much he loved it and they also really enjoyed helping him achieve that outcome. I know his team will be delighted to receive this feedback, Thank you very much, General Manager and the whole South Lakes Team Read less