Home Care Providers Owned by Home Instead in West Sussex

to my mum) having terminal cancer. We agreed on a daily care package for getting mum ready for the day, which involved personal care, cleaning commode, dressing, making breakfast. My parents were very resistant to bringing in care but they immediately leaned into it. By the end my mum enjoyed the company and reliability. Each Care Professional was excellent - highly professional and efficient, and kind too. I must say Pat was particularly amazing. Thank you Home Instead for steadying the ship at a rocky time. I recommend them to anyone without doubt.

all.

for the evenings again I spoke to Raji and all this was put in place very quickly
All the carers came out to meet my Mother in law first before any care took place which was a nice touch.
I cannot rate Home Instead highly enough
The staff are lovely very friendly from the office to the carers
Nothing is to much trouble for any of them
We have the same carers on a rota which I think is very important as my Mother in law is getting use to.
If anybody is in any doubt about getting care in then don't be
Home Instead is excellent
I cannot Thank them enough for what they have done and are doing for my Mother in law
It has put my mind at rest a bit more knowing she is being looked after.

to current care the level of attention has been outstanding.
What is most important is that l have confidence that if we need to suddenly increase the quantity and level of service, as my mother is 91, it will be actioned with the same attentiveness and my mother will be comfortable with the result. I thank the staff of Home Instead for allowing us to feel that way.

for my Mum. The carers themselves are amazing ladies who know how to care and are 100%, reliable, friendly, professional. They are seasoned professionals who are long term with Home Instead Horsham. They are proactive in reading all situations which come up with care , compassion, and professionalism and firmness as required. The office is always available as required , do regular check-ins with me, administration of schedule and invoicing 100% are spot on . A great team of professionals all round.
Five stars is not enough, I know my Mother is in safe professional compassionate caring hands . Without their assistance my Mum could not stay at home. I should add as the client i live overseas.

assessment a care plan was drawn up with the help of the care manager and now my father knows there is someone coming in to assist him with those daily activities of living he finds challenging.
Initially we had requested only a once a day visit however, due to a change in his condition we asked that this be increased. Within a day the team were able to accommodate this additional request.
I find it reassuring that through the app I am able to check how each visit has gone and have been grateful to be informed of any change in my father's condition when I am not there. The team have treated my Dad as an individual, with dignity. It's such a relief he is happy to receive their help.

news and working in the garden. Senior management are very approachable if there are any issues & deal with things promptly.

his personal care needs increase.

very supportive & helpful.
Would highly recommend to any family considering home care.

good rapport with the carers who were assigned to her. Thank you from both of us.

she was assessed by him in the hospital and her home was also assessed for needs, and care was arranged in 24 hours so we could get her home and away from the overcrowded hospital. She now has a great team of angles who visit three time a day giving the care, support and comfort our precious nan requires. Home Instead also use a great app that all close family can have access to which provides us with times and names of carer visits plus all tasks that have taken place, and as we live an hour away, gives the best piece of mind as you know when a carer has arrive. The Manager and the office team are always on hand to answer any of our questions. If you are considering home care in Crawley this is who you should call.

she has definitely gone over and above on one or two occasions when mum has been poorly. The office staff are great too and have always been kind and accommodating to our needs. I would definitely recommend the service provided by Home Instead.

visits.

my wife's condition has been invaluable. As a family, we could not have got through eight months without your support. Thank you.

even when he wasn't able to do everything he wanted to. They built great relationships with him and with supporting family members. The wider team were helpful and responsive, putting care in place so that he could be discharged from hospital as soon as possible and flexing to meet changing requirements. Overall it felt that Home Instead and our family worked together as a team to support my father and give him the best quality of life that we could.