Home Care Providers Owned by Home Instead in North Yorkshire

The Home Instead Team have been able to provide consistent support to my mother since they started in March this year, and this has meant she has had a regular team with familiar faces and the opportunity to build up some really positive relationships. The management team are easy to contact when issues arise and the carers are very skilled at what they do.

As a family, we're all very grateful for the support we have had and would highly recommend them.

During the past year the Caregivers offered kind, considerate companionship to my friend who suffered from Alzheimer's. They took her out for shopping and walks and provided support with indoor activities like jigsaws when the weather was poor. They completed detailed logs helpful to me and her family.

On very short notice (2 days) the manager had everything put into place for what I can only describe as a very organised team of cares that arrive on time and go above and beyond. Every member of this team I have met reflect the ethos of what this company stands for. This company are great ambassadors for the care service, they provide great honest friend care. I highly recommend this company for quality care.

I am delighted with everyone from Home Instead, and so is Dad. We thank everyone for their help and kindness.

We have a lovely team who are very understanding of the whole situation and respond to changes and use initiative as to wash or shower.

Would recommend Home Instead without hesitation.

All staff very good.

Any problems, she is very quick to report asap.

Very satisfied. Good relationship with carers.

All the carers that visit mum are lovely. She looks forward to their visits very much as they brighten up her day. They are reliable and recently quickly responded to her increased needs following a fall.

Have found them very helpful.

Always found the company helpful and will take on board adaptations which may be needed by me.

They are all excellent. I'm always very pleased to see them.

Very good in every way. Nice having different people every day.

We contacted Home Instead for the care of my wife because they looked after my sister-in-law. The good reports we received about them from her family turned out to be absolutely correct. The care consultant and field care supervisor came out to see us initially, and my daughter and I were very impressed by their presentation. We signed up on the spot, but unhappily instead of the year of care I was expecting, it turned out to be only three weeks. During that three weeks we met a few of their lovely team of carers. They were all so friendly, professional and efficient. I didn't want my wife to go into a care home to be looked after by other people, so this was the perfect solution. I would highly recommend this company if you are in the same situation.

Thank you very much for caring for my mother over the past few months. The three ladies were excellent very professional and personable. They took Mum out to tea rooms and to the local shop, together with cleaning washing, ironing, gardening and even mending the curtains. They cooked her meals and did the washing up. To be honest, nothing was too much trouble! They even went out for long walks across the fields. Please send my thanks to them all.

I have been using this service for over a year now. Initially, I needed a great deal of physical support, but as I have got stronger my need for support has changed to one more of company. The care, patience and understanding I have been shown are much appreciated and have gone a long way in helping me to adjust to my new circumstances.

Could not be better. Friendly helpful and a pleasure to meet.

It is quite simply excellent. The company has been providing care for over two years, enabling Mum to remain independent in her own home. She is cared for by a small regular group of care workers, all of whom are excellent in the manner and professional way they provide care for Mum. A full discussion of Mum's care needs with myself took place initially and over time some changes have been discussed and accommodated. The company has always responded positively and promptly to any enquiry I have made and whilst respecting Mum's privacy ensure any concerns are addressed. Mum is very happy with all the care workers that visit her and as I live a considerable distance away I am confident that Mum is well cared for and her needs attended to. The portal is brilliant at giving me a daily insight. I highly recommend this company.