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Home Care Providers Owned by Home Instead in North Yorkshire

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9.6 Group Review Score (the average from all locations with a review score)
  • Home Care Providers Owned by Home Instead in North Yorkshire

Only the locations & reviews in North Yorkshire for Home Instead are showing below.

View the details of all 243 locations (with 11779 reviews) owned by Home Instead

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Home Instead Locations in North Yorkshire (3)

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3 Home Care Providers owned by Home Instead in North Yorkshire
Home Instead (Harrogate Ripon & Thirsk)

Talisman House, 13 North Park Road, Harrogate HG1 5PD 

10 69 reviews
"I am delighted with everyone from Home Instead, and so is Dad. We thank everyone for their help and kindness.…"   Read all 69 reviews

Home Instead with offices in Harrogate, Ripon & Thirsk employs qualified and experienced carers in order to deliver both hourly & live-in care that is highly-focused on each client's personal situation. The provider looks to help adults maintain their… Read more about Home Instead (Harrogate Ripon & Thirsk)

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
Home Instead (York)

10 Clifton Moor Business Village, James Nicolson Link, Clifton Moor, York YO30 4XG 

9.6 75 reviews
"Thank you very much for caring for my mother over the past few months. The three ladies were excellent very professional and personable.…"   Read all 75 reviews

Home Instead York are a family business and know how difficult it can be to find the right organisation to provide support at home, whether it’s for you, or for a loved one. When Home Instead in York was started in 2009, numerous people who had experience… Read more about Home Instead (York)

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
  • Visiting Care from £35.50 / hour
  • Live-in Care from £1,770 / week
Home Instead (Scarborough & Ryedale)

409 Scalby Road, Scarborough YO12 6UA 

16 reviews
"The caregivers are wonderful with my 90-year-old mother, who has dementia. They are thoughtful, patient and nothing is too much trouble for…"   Read all 16 reviews

Home Instead Scarborough & Ryedale is a family-run service. They know from experience how difficult it can be to find the right organisation to provide support at home and aim to give their clients and their families peace of mind. With 14 years'… Read more about Home Instead (Scarborough & Ryedale)

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
  • Visiting Care from £35.50 / hour
  • Live-in Care from £1,770 / week
Other Home Care Groups you may be interested in:
AAA Healthcare Agency - Preston, Preston
AAA Healthcare Agency Ltd
Alcedo Care Chester, Chester
Alcedo Care

Home Instead Reviews in North Yorkshire (160)

9.6

Home Instead has a Group Review Score of 9.6 (9.643) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Home Instead must have a Review Score.

Overall Experience
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Review of

Home Instead (Harrogate Ripon & Thirsk)

from Sally T (Daughter of Client) published on 1 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am delighted with everyone from Home Instead, and so is Dad. We thank everyone for their help and kindness.
Reply from Andrew Van Parys, Director at Home Instead (Harrogate Ripon & Thirsk)

Thank you for providing your feedback - it's great to hear that you are delighted with everyone from our team who visits your Dad. I will ensure that is passed on to them.

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Review of

Home Instead (Harrogate Ripon & Thirsk)

from E K (Wife of Client) published on 18 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The most important is the continuity of the same 3 carers each morning as they pick up any small changes in health issues that would be missed by one off carer.
We have a lovely team who are very understanding of the whole situation and respond to changes and use initiative as to wash or shower.
Reply from Andrew Van Parys, Director at Home Instead (Harrogate Ripon & Thirsk)

Thank you for your positive review. It's great to hear that the team are doing a great job. I have asked one of the management team to get in contact with you to see what more we can do to move all areas to 5 stars!

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  • Treated with Dignity
  • Value for Money
Review of

Home Instead (Harrogate Ripon & Thirsk)

from Jane C (Wife of Client) published on 3 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are always pleasant & cheerful. Willing to help with anything.
Always phone to let us know if there are delays with the carer arriving.
Would recommend Home Instead without hesitation.
Reply from Andrew Van Parys, Director at Home Instead (Harrogate Ripon & Thirsk)

Thank you for your kind review. It's great to hear the team are delivering on our high expectations.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Home Instead (Harrogate Ripon & Thirsk)

from K H (Client) published on 22 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff very good.
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  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Home Instead (Harrogate Ripon & Thirsk)

from M D (Client) published on 2 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have always been treated with respect and dignity. Among the carers I have more one to one with one in particular carer. She is kind, caring & supportive. I enjoy the time we spend together. I hope that the regular contact will continue.
Any problems, she is very quick to report asap.
Reply from Andrew Van Parys, Director at Home Instead (Harrogate Ripon & Thirsk)

Thank you for your kind and positive review. I will ensure the staff are made aware of your feedback.

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  • Treated with Dignity
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Review of

Home Instead (Harrogate Ripon & Thirsk)

from A A (Client) published on 3 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very satisfied. Good relationship with carers.
Reply from Andrew Van Parys, Director at Home Instead (Harrogate Ripon & Thirsk)

Thank you for submitting your kind review. It's great to know you are very satisfied and have a good relationship with the care professionals that visit you.

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  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Home Instead (Harrogate Ripon & Thirsk)

from A G (Son of Client) published on 30 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
All the carers that visit mum are lovely. She looks forward to their visits very much as they brighten up her day. They are reliable and recently quickly responded to her increased needs following a fall.
Reply from Andrew Van Parys, Director at Home Instead (Harrogate Ripon & Thirsk)

Thank you for leaving such a great review. I will pass onto the team how much your mother looks forward to her visits from our care professionals.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Home Instead (Harrogate Ripon & Thirsk)

from J J (Client) published on 30 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Have found them very helpful.
Reply from Andrew Van Parys, Director at Home Instead (Harrogate Ripon & Thirsk)

Thank you for taking the time to submit a review of our 'helpful' care at home service.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Home Instead (Harrogate Ripon & Thirsk)

from P C (Daughter of Client) published on 30 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Always found the company helpful and will take on board adaptations which may be needed by me.
Reply from Andrew Van Parys, Director at Home Instead (Harrogate Ripon & Thirsk)

Thank you for your kind review, it's great to hear the the team have been able to make the adaptions you needed.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Home Instead (Harrogate Ripon & Thirsk)

from J K (Client) published on 30 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
They are all excellent. I'm always very pleased to see them.
Reply from Andrew Van Parys, Director at Home Instead (Harrogate Ripon & Thirsk)

Thanks you for your kind review of our service. It's great to hear your feedback and I will ensure this is passed onto the team.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Home Instead (Harrogate Ripon & Thirsk)

from R H (Wife of Client) published on 30 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good in every way. Nice having different people every day.
Reply from Andrew Van Parys, Director at Home Instead (Harrogate Ripon & Thirsk)

Thank you for your lovely review. Great to hear we a 'very good in every way'.

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  • Care / Support
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  • Treated with Dignity
  • Value for Money
Review of

Home Instead (Harrogate Ripon & Thirsk)

from Brian H (Husband of Client) published on 18 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We contacted Home Instead for the care of my wife because they looked after my sister-in-law. The good reports we received about them from her family turned out to be absolutely correct. The care consultant and field care supervisor came out to see us initially, and my daughter and I were very impressed
by their presentation. We signed up on the spot, but unhappily instead of the year of care I was expecting, it turned out to be only three weeks. During that three weeks we met a few of their lovely team of carers. They were all so friendly, professional and efficient. I didn't want my wife to go into a care home to be looked after by other people, so this was the perfect solution. I would highly recommend this company if you are in the same situation.
Reply from Andrew Van Parys, Director at Home Instead (Harrogate Ripon & Thirsk)

Thank you for taking the time to leave your wonderful review during what must be a very difficult time for you and your family. It was a pleasure being able to support your wife and your family during her final journey. We are so pleased we were able to help facilitate her wishes to remain at home.

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  • Management
  • Treated with Dignity
  • Value for Money
Review of

Home Instead (York)

from Adele P (Daughter of Client) published on 25 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Thank you very much for caring for my mother over the past few months. The three ladies were excellent very professional and personable. They took Mum out to tea rooms and to the local shop, together with cleaning washing, ironing, gardening and even mending the curtains. They cooked her meals and did
the washing up. To be honest, nothing was too much trouble! They even went out for long walks across the fields. Please send my thanks to them all.
Reply from Luke Norbury, Director at Home Instead (York)

Thank you for your lovely review. It was a pleasure to be able to support your mother and we will of course pass on your thanks to the team of ladies involved in her care. We wish her well in her new home.

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  • Treated with Dignity
  • Value for Money
Review of

Home Instead (York)

from Michael S (Client) published on 18 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been using this service for over a year now. Initially, I needed a great deal of physical support, but as I have got stronger my need for support has changed to one more of company. The care, patience and understanding I have been shown are much appreciated and have gone a long way in helping
me to adjust to my new circumstances.
Reply from Luke Norbury, Director at Home Instead (York)

Thank you for your review, we really appreciate you taking the time to provide feedback. It is fantastic to hear that we have played a part in you growing to need less physical support - the whole team will be delighted to hear.

  • Staff
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  • Treated with Dignity
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Review of

Home Instead (York)

from J R (Client) published on 15 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Could not be better. Friendly helpful and a pleasure to meet.
Reply from Luke Norbury, Director at Home Instead (York)

Thank you for your review - we really appreciate it. It's really good to hear that you are so pleased with the service and we will pass on the feedback to the whole team.

  • Staff
  • Care / Support
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Review of

Home Instead (York)

from C P (Daughter of Client) published on 6 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot speak highly enough about the care and attention Home Instead provide for my mother.
It is quite simply excellent. The company has been providing care for over two years, enabling Mum to remain independent in her own home. She is cared for by a small regular group of care workers, all of whom
are excellent in the manner and professional way they provide care for Mum. A full discussion of Mum's care needs with myself took place initially and over time some changes have been discussed and accommodated. The company has always responded positively and promptly to any enquiry I have made and whilst respecting Mum's privacy ensure any concerns are addressed. Mum is very happy with all the care workers that visit her and as I live a considerable distance away I am confident that Mum is well cared for and her needs attended to. The portal is brilliant at giving me a daily insight. I highly recommend this company.
Reply from Luke Norbury, Director at Home Instead (York)

Thank you for your review - we really appreciate it. It is a privilege for us as a team to be able to play a small part in helping your mum remain independent. Really pleased to hear that the portal is helpful in keeping you involved too.

  • Staff
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  • Treated with Dignity
  • Value for Money
Review of

Home Instead (York)

from J D (Daughter-in-law of Client) published on 5 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Home Instead has been providing care for my mother-in-law for several years. The care professionals are great with her. They treat her with respect and kindness and she enjoys their visits. We have found the management staff to be very supportive and helpful as her needs have increased and they have
also supported the family as well.
Reply from Luke Norbury, Director at Home Instead (York)

Thank you so much for taking the time to review our service. It’s a pleasure to be part of the support for your mother-in-law and it’s fantastic to know that it has helped everyone involved.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Home Instead (York)

from Nigel B (Son of Client) published on 5 March 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
The lady that visits Mum is superb! Mum is on the edge of dementia, so just slipping into it, the care that she receives is therefore vital in terms of her getting out and about be a trip to the shops or the garden centre for a drink and a scone.
This helps her still feel involved in life, the timing
of the care has been massively important as it commenced just before Dad passed away so has given important continuity.
The team at Home Instead York have been lovely, they just need to be a little 'slicker' in insuring invoicing works right, first time and every time - otherwise perfect.
Reply from Luke Norbury, Director at Home Instead (York)

Thank you for your review and your kind comments. Sorry you experienced an issue with your invoice set up and glad that we were able to resolve it.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
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Review of

Home Instead (York)

from D W (Daughter of Client) published on 12 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Home Instead was a huge help by visiting regularly, giving medication to mum, helping with her personal care and lifting her mood. As mum's needs grew, they visited more often and even took her for her weekly shopping! They enabled mum to stay in her own home for as long as possible. The portal was
very useful in keeping family members informed after each visit. Thank you.
Reply from Luke Norbury, Managing Director at Home Instead (York)

Many thanks for your review and we are glad that we were able to support your Mum and adapt to her needs as they grew. Best wishes!

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  • Treated with Dignity
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Review of

Home Instead (Harrogate Ripon & Thirsk)

from Joanne V (Daughter of Client) published on 24 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent service was put into place at short notice with care for not only Mum but to support Dad after his surgery. Loved the portal that was informative and gave peace of mind to the care received.
When I needed to contact the head office for assistance, the queries were dealt with quickly.
Reply from Andrew Van Parys, Director at Home Instead (Harrogate Ripon & Thirsk)

Thank you for taking the time to leave your review. It's great to hear that your experience of our service was a positive one and that the technology we use has been supportive.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
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Awards / Recognitions (9)

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