Home Care Providers Owned by Home Instead in North Yorkshire

Home Instead - 6.5 years of care for my Mum

I can't recommend Home Instead highly enough. For six and a half years, their care professionals looked after my Mum at home with genuine kindness, patience and respect. They didn't just attend to her practical needs - they treated her as a person, took the time to know her, and became a real part of her daily life.

Thanks to their support, Mum was able to stay in her own home, surrounded by her memories and the things that mattered to her, for far longer than would otherwise have been possible. That mattered enormously to her, and to our whole family.

Every carer who came into her home brought warmth and genuine care, and we always felt Mum was in safe, compassionate hands. I'm so grateful for the difference they made to her quality of life, and to our peace of mind as a family.

The team at Home Instead have given great support to my Mum since they started visiting her in May this year. Initially they visited her at home and she has become friends with the two ladies who visited her. They continued to visit when she had respite care in a local care home and she was so pleased to see a familiar face at least once a day. They certainly helped relieve Mums anxieties. My Mum has now made the decision to remain in a care home and I am continuing with the companionship visits because of the friendships she has developed. I would highly recommend this company.

The Home Instead Team have been able to provide consistent support to my mother since they started in March this year, and this has meant she has had a regular team with familiar faces and the opportunity to build up some really positive relationships. The management team are easy to contact when issues arise and the carers are very skilled at what they do.

As a family, we're all very grateful for the support we have had and would highly recommend them.

During the past year the Caregivers offered kind, considerate companionship to my friend who suffered from Alzheimer's. They took her out for shopping and walks and provided support with indoor activities like jigsaws when the weather was poor. They completed detailed logs helpful to me and her family.

On very short notice (2 days) the manager had everything put into place for what I can only describe as a very organised team of cares that arrive on time and go above and beyond. Every member of this team I have met reflect the ethos of what this company stands for. This company are great ambassadors for the care service, they provide great honest friend care. I highly recommend this company for quality care.

I am delighted with everyone from Home Instead, and so is Dad. We thank everyone for their help and kindness.

We have a lovely team who are very understanding of the whole situation and respond to changes and use initiative as to wash or shower.

Would recommend Home Instead without hesitation.

All staff very good.

Any problems, she is very quick to report asap.

Very satisfied. Good relationship with carers.

All the carers that visit mum are lovely. She looks forward to their visits very much as they brighten up her day. They are reliable and recently quickly responded to her increased needs following a fall.

Have found them very helpful.

Always found the company helpful and will take on board adaptations which may be needed by me.

They are all excellent. I'm always very pleased to see them.

Very good in every way. Nice having different people every day.

We contacted Home Instead for the care of my wife because they looked after my sister-in-law. The good reports we received about them from her family turned out to be absolutely correct. The care consultant and field care supervisor came out to see us initially, and my daughter and I were very impressed by their presentation. We signed up on the spot, but unhappily instead of the year of care I was expecting, it turned out to be only three weeks. During that three weeks we met a few of their lovely team of carers. They were all so friendly, professional and efficient. I didn't want my wife to go into a care home to be looked after by other people, so this was the perfect solution. I would highly recommend this company if you are in the same situation.

Thank you very much for caring for my mother over the past few months. The three ladies were excellent very professional and personable. They took Mum out to tea rooms and to the local shop, together with cleaning washing, ironing, gardening and even mending the curtains. They cooked her meals and did the washing up. To be honest, nothing was too much trouble! They even went out for long walks across the fields. Please send my thanks to them all.

I have been using this service for over a year now. Initially, I needed a great deal of physical support, but as I have got stronger my need for support has changed to one more of company. The care, patience and understanding I have been shown are much appreciated and have gone a long way in helping me to adjust to my new circumstances.