Home Instead (Harrogate Ripon & Thirsk)
Talisman House, 13 North Park Road,
Harrogate
HG1 5PD
Minimum 1 hour per visit
There is no 'one-size fits all' approach to caring for you or a loved one. That's why we take time to get to know you and your needs during our free, no-obligation consultation. Whether it's someone visiting 4 hours per week to having someone live permanently at your home we will have a solution for you. Costs can range from an hourly rate to a monthly subscription depending on your needs.
Home Instead (Harrogate Ripon & Thirsk) has a Review Score of 10 (10.000) out of 10, based on 10 reviews in the last 2 years.
Over all time Home Instead (Harrogate Ripon & Thirsk) has 67 reviews.
5.0 out of 5
Thank you for your kind review. It's great to hear the team are delivering on our high expectations.
5.0 out of 5
5.0 out of 5
Thank you for your kind and positive review. I will ensure the staff are made aware of your feedback.
5.0 out of 5
Thank you for submitting your kind review. It's great to know you are very satisfied and have a good relationship with the care professionals that visit you.
5.0 out of 5
Thank you for leaving such a great review. I will pass onto the team how much your mother looks forward to her visits from our care professionals.
5.0 out of 5
Thank you for taking the time to submit a review of our 'helpful' care at home service.
5.0 out of 5
Thank you for your kind review, it's great to hear the the team have been able to make the adaptions you needed.
5.0 out of 5
Thanks you for your kind review of our service. It's great to hear your feedback and I will ensure this is passed onto the team.
5.0 out of 5
Thank you for your lovely review. Great to hear we a 'very good in every way'.
5.0 out of 5
Thank you for taking the time to leave your wonderful review during what must be a very difficult time for you and your family. It was a pleasure being able to support your wife and your family during her final journey. We are so pleased we were able to help facilitate her wishes to remain at home.
5.0 out of 5
Thank you for taking the time to leave your review. It's great to hear that your experience of our service was a positive one and that the technology we use has been supportive.
5.0 out of 5
Home Instead were recommended to us and we would have no hesitation in passing this recommendation on to anyone looking for a care at home option.
Thank you so much for your kind words. I will pass your comments onto the team, they will be thrilled to know that they exceeded expectations.
5.0 out of 5
Thank you for leaving your excellent review. It's great to hear we have made such a difference to your Mum's life over the year's despite the 'bad tempered cat'!
5.0 out of 5
Thank you for your 5 star review. It’s reassuring to know that the team go above and beyond what is expected of them.
5.0 out of 5
Thank you for taking the time to leave such a positive review. We pride ourselves in employing Care Professionals who are both caring and compassionate so it's great to hear that shining through.
5.0 out of 5
Thank you so much for taking the effort to leave such a positive review. it's great to hear that the team are making a real difference.
5.0 out of 5
Thank you so much for taking the time to leave your excellent review. It's great to hear that all of the team you have dealt with have delivered their part in providing such an excellent service.
4.0 out of 5
Thank you for taking the time to leave us a positive review. It's always great to hear the positive impact that our Care Professionals make to our clients' lives.
5.0 out of 5
Thank you for taking the time to leave your review. It's great to hear that you are very happy with the support we are providing to your Mum.
5.0 out of 5
Thanks for your great review. It's great to hear that the investment in the systems we use is having a positive impact.
The Review Score of 10 (10.000) out of 10 for Home Instead (Harrogate Ripon & Thirsk) is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Home Instead (Harrogate Ripon & Thirsk) is based on 10 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
Luke is responsible for managing the office team and care professionals. With a successful career in the Army and managing a Care Home, Luke brings a wealth of leadership and organisational knowledge to Home Instead, ensuring the best quality care for all of our clients.
Joanne has a wealth of experience in the care sector and is currently studying towards her NVQ level 5 in leadership and management.
Before joining Home Instead Karen worked in Sales, Marketing and Advertising. After chatting to a friend who already worked for Home Instead Karen decided to take a completely different career path and joined Home Instead as a CAREGiver.
Karen says ''I settled into my role as a CAREGiver, enjoying such a rewarding role which has gave me so much job satisfaction. It was lovely to find at the end of the day the great joy with the work that we do that makes a difference in people’s lives''. When the opportunity arose Karen started her current role as part of the office team and is the first point of contact for people wanting to explore care options for themselves or a loved one.
As one of our Field Care Supervisors, Carrie is responsible for supporting our clients and their families alongside the Care Professionals.
Alison is one of our field care supervisors, previously working with complex care cases, with vast experience as a support worker. She is passionate about the quality of care and is available to help her clients and care professionals in any way possible.
Before joining Home Instead, Les held senior positions within Customer Service operations and has over 30 years of managerial experience. As one of our Field Care Supervisors, Les is responsible for supporting our clients and their families alongside the Care Professionals.
Sheena was Head of Facilities Management for a large global training organisation for over 10 years prior to taking a short career break to have a family. Like many of her generation, she faced the dilemma of looking after her own children whilst coping with the increasing demands of supporting her parents as they grew older.
Sheena's mother lived with Alzheimer's Disease and required daily support from a team of carers. This experience was the driving force behind her decision to open a Home Instead office of her own.
Sheena enjoys supporting her local community, including the voluntary sector, by offering free workshops in such areas as understanding dementia or scam awareness. As well as being a business owner, Sheena also holds a number of voluntary trustee positions she has maintained with local community groups and charities.
Before opening the Home Instead office for Harrogate, Ripon & Thirsk, Andrew worked as a Senior Manager for a large FTSE top-10 company, gaining extensive experience in all aspects of customer and service delivery to an exceptional high standard.
Andrew was attracted to the ethos of Home Instead after seeing how Home Instead can make a real difference to people living in their own homes, as well as providing employment opportunities in the community.
Married to Sheena, Andrew enjoys walks in the beautiful Nidderdale countryside with his family and faithful pooch, Ripley.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Home Instead (Harrogate Ripon & Thirsk) to verify any information. View our terms and conditions. Home Instead (Harrogate Ripon & Thirsk) has an Enhanced Service - more info.
