Excellent, knowledgeable and sympathetic staffDavid E(Son of Client/Service User)
Provision of care always focused to meet the needs of both my parentsHelen M(Daughter of Client/Service User)
Excellent care provided by well trained, compassionate and positive carersJ B(Wife of Client/Service User)
Excellent, knowledgeable and sympathetic staffDavid E(Son of Client/Service User)
Provision of care always focused to meet the needs of both my parentsHelen M(Daughter of Client/Service User)
Excellent care provided by well trained, compassionate and positive carersJ B(Wife of Client/Service User)
Home Instead with offices in Harrogate, Ripon & Thirsk employs qualified and experienced carers in order to deliver both hourly & live-in care that is highly-focused on each client's personal situation.
The provider looks to help adults maintain their independence in the comfortable surroundings of their home, able to help those diagnosed with dementia and also adults with a learning disability.
The Home Instead brand is recognised around the world for the quality contribution it has made to the lives of older and vulnerable people.
Care Provided by Home Instead (Harrogate Ripon & Thirsk)
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 60 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Prices
Minimum 1 hour per visit
There is no 'one-size fits all' approach to caring for you or a loved one. That's why we take time to get to know you and your needs during our free, no-obligation consultation. Whether it's someone visiting 4 hours per week to having someone live permanently at your home we will have a solution for you. Costs are based on a fixed monthly subscription depending on your needs.
Contact Home Instead (Harrogate Ripon & Thirsk) to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
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Local Authority (Contracted Provider) - NHS (Contracted Provider)
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Good to Know
Group/Owner
- Home Instead
- Private Owned
Person in charge
- Andrew Van Parys (Director of Care)
Home Instead (Harrogate Ripon & Thirsk) Reviews (69)
Home Instead (Harrogate Ripon & Thirsk) has a Review Score of 9.8 (9.758) out of 10, based on 12 reviews in the last 2 years.
Over all time Home Instead (Harrogate Ripon & Thirsk) has 69 reviews.
From initial contact, the administration staff could not be more helpful, especially the manager at the initial meeting and subsequently the care coordinator. All the carers were extremely compassionate, efficient and kind. The carers on a number of occasions went over and beyond what was required. The family are very grateful.
Thank you for taking the time to leave your review of our service. It's great to hear that the staff provided have been such a great help.
Their attention to my needs and their expertise cannot be faulted in any way and I am very grateful for all their efforts.
Thank you for taking the time to submit your review. It's great to hear that the team are doing such an 'expert' job. I will make sure your comments are passed onto them.
We are very pleased with the care.
Thank you for your positive review. It's great to know we are doing a good job.
I have two caregivers who are friendly, helpful and understanding. Interesting to talk to we have a lot of fun and laughter. Excellent friends.
Thank you for taking the time to submit your review. It's always heart warming to receive such positive feedback. I will ensure your comments are fed back to your CAREGivers.
Thank you from the bottom of my heart.
Judy, thank you so much for your great review. It's heart warming to know that we were able to be so responsive to your mother's changing needs.
All round excellent service!
Thank you for your kind and positive review. I will be sure to pass your comments on to the team.
Very good carers but improvement required in admin department.
Thank you for taking the time to send in your review. We are currently undertaking a review of our administration process to identify where improvements can be made. If you have any specific feedback in this respect please feel free to contact me directly and would be happy to discuss this with you.
I would totally recommend this service.
Many thanks to all concerned.
Thank you so much for taking the time to leave your review. It's great to hear that the team did a great job, I will ensure that this is passed on.
Outstanding in every respect, enabling my mum to live at home.
Thank you for taking the time to send in your review. It's so pleasing to see the team's hard work having such a positive impact on your mum being able to remain at home. I will ensure this is passed on to the team.
All staff are to be commended for their kindness, patience and forbearance at times when my mother could be a challenging client.
Thank you for taking the time to leave your great review. It's gfabulous to hear that we were able to have such a positive impact on your mother's life at a time of such upheaval for her and all the family.
Excellent, knowledgeable and sympathetic staff. Both visiting carers and admin staff. Nothing too much trouble. Well worth the cost. We especially liked that carers were not rigid in the time allowed for their visit and we have no issue with additional charges because of it.
Thank you for taking the time to leave your review. I will ensure your comments are passed onto the team.
Very professional care company. Extremely good communication between management, staff and family! Provision of care always focused to meet the needs of both my parents. We have all built trusting relationships - especially of extreme importance as I live a long way from my parents. I would recommend Home Instead to anyone!
Thank you for taking the time to write such a wonderful review! It's always great to receive such feedback, I know the team work hard and appreciate it when it is recognised.
Cannot praise and thank Home Instead enough for looking after Dad. From the initial 'cold call' the care manager put our minds at rest with her calm and experienced voice to the carers querying his medication and offering to accompany him for a medication review. During Dad's recent hospital stay, we were impressed that the carers have popped in and said 'hello' to him (out of their paid contract). Not only are all the staff that attended to Dad chatty and friendly, they have professionally attended to his personal care, domestic chores and dietary needs. I have no hesitation in recommending or using Home Instead again.
Thank you so much for taking the time and trouble to write your wonderful review. I will ensure that your comments are passed onto the team.
Home Instead were recommended to us by the occupational therapist at the hospital.
I would recommend Home Instead without hesitation.
An excellent service. Giving peace of mind to relatives and companionship to mum and dad. More than a care agency Home Instead Senior Care provides the necessary service for mum and dad to maintain independence and quality of life.
Excellent care provided by well trained, compassionate and positive carers.
Thank you for taking your time to leave us a review. We are so pleased that you are happy with the service we provide. I will ensure that your comments bare passed on to the team.
Very happy. Mum loves the girls that come and help her. I know that she is in good hands as I live in the USA. I am so happy that she is comfortable and so well looked after.
Thank you so much for taking the time and effort to leave such a lovely review and thank you for placing your trust in us. I will ensure your feedback is passed on to your Mum's CAREGivers.
I am very satisfied with the care and help I have received from all the carers who come to me.
Thank you so much for taking the time to provide us with your review of our services. I am pleased to hear that you are very satisfied and will pass your compliments onto the team.
Experience with Home Instead Senior Care (Harrogate Ripon & Thirsk) has proved most satisfying in their efforts to assist in attending to matters of importance to us given the facts both my wife and self are disabled, especially with balance problems. We can't thank you enough for your kind assistance.
Thank you for your kind review. It's great to hear that the team are doing a great job. I will be sure to pass on your feedback to them.
Home Instead is a wonderful service. The girls are so kind to mum and have made it possible for her to live independently. She had made some good new friends.
Thank you so much for your kind review. It's great to hear that our CAREGivers are making a real difference to mum's ability to remain living independently in her own home. I will be sure to pass on your comments to the team.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 16 December 2023- Caring Good
- Effective Good
- Responsive Good
- Safe Requires improvement
- Well-led Requires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (1)
- Posted: Friday 07 Feb 2025Home Instead Harrogate, Ripon and Thirsk is delighted to achieve exceptional scores in its latest survey, with local families singing its praises and care professionals crediting the company as a...
Awards / Recognitions (17)
- Recipient: Home InsteadDate: Friday 30 May 2025
- Recipient: Home InsteadDate: Friday 31 May 2024
- Recipient: Home Instead (Harrogate Ripon & Thirsk)Date: Wednesday 31 May 2023
Meet the Team (8)
Luke is responsible for managing the office team and care professionals. With a successful career in the Army and managing a Care Home, Luke brings a wealth of leadership and organisational knowledge to Home Instead, ensuring the best quality care for all of our clients.
Joanne has a wealth of experience in the care sector and is currently studying towards her NVQ level 5 in leadership and management.
Before joining Home Instead Karen worked in Sales, Marketing and Advertising. After chatting to a friend who already worked for Home Instead Karen decided to take a completely different career path and joined Home Instead as a CAREGiver.
Karen says ''I settled into my role as a CAREGiver, enjoying such a rewarding role which has gave me so much job satisfaction. It was lovely to find at the end of the day the great joy with the work that we do that makes a difference in people’s lives''. When the opportunity arose Karen started her current role as part of the office team and is the first point of contact for people wanting to explore care options for themselves or a loved one.
As one of our Field Care Supervisors, Carrie is responsible for supporting our clients and their families alongside the Care Professionals.
Alison is one of our field care supervisors, previously working with complex care cases, with vast experience as a support worker. She is passionate about the quality of care and is available to help her clients and care professionals in any way possible.
Before joining Home Instead, Les held senior positions within Customer Service operations and has over 30 years of managerial experience. As one of our Field Care Supervisors, Les is responsible for supporting our clients and their families alongside the Care Professionals.
Sheena was Head of Facilities Management for a large global training organisation for over 10 years prior to taking a short career break to have a family. Like many of her generation, she faced the dilemma of looking after her own children whilst coping with the increasing demands of supporting her parents as they grew older.
Sheena's mother lived with Alzheimer's Disease and required daily support from a team of carers. This experience was the driving force behind her decision to open a Home Instead office of her own.
Sheena enjoys supporting her local community, including the voluntary sector, by offering free workshops in such areas as understanding dementia or scam awareness. As well as being a business owner, Sheena also holds a number of voluntary trustee positions she has maintained with local community groups and charities.
Before opening the Home Instead office for Harrogate, Ripon & Thirsk, Andrew worked as a Senior Manager for a large FTSE top-10 company, gaining extensive experience in all aspects of customer and service delivery to an exceptional high standard.
Andrew was attracted to the ethos of Home Instead after seeing how Home Instead can make a real difference to people living in their own homes, as well as providing employment opportunities in the community.
Married to Sheena, Andrew enjoys walks in the beautiful Nidderdale countryside with his family and faithful pooch, Ripley.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Home Instead (Harrogate Ripon & Thirsk) to verify any information. View our terms and conditions. Home Instead (Harrogate Ripon & Thirsk) has an Enhanced Service - more info.