Excellent, knowledgeable and sympathetic staffDavid E(Son of Client/Service User)
Provision of care always focused to meet the needs of both my parentsHelen M(Daughter of Client/Service User)
Excellent care provided by well trained, compassionate and positive carersJ B(Wife of Client/Service User)
Excellent, knowledgeable and sympathetic staffDavid E(Son of Client/Service User)
Provision of care always focused to meet the needs of both my parentsHelen M(Daughter of Client/Service User)
Excellent care provided by well trained, compassionate and positive carersJ B(Wife of Client/Service User)
Home Instead with offices in Harrogate, Ripon & Thirsk employs qualified and experienced carers in order to deliver both hourly & live-in care that is highly-focused on each client's personal situation.
The provider looks to help adults maintain their independence in the comfortable surroundings of their home, able to help those diagnosed with dementia and also adults with a learning disability.
The Home Instead brand is recognised around the world for the quality contribution it has made to the lives of older and vulnerable people.
Care Provided by Home Instead (Harrogate Ripon & Thirsk)
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 60 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Prices
Minimum 1 hour per visit
There is no 'one-size fits all' approach to caring for you or a loved one. That's why we take time to get to know you and your needs during our free, no-obligation consultation. Whether it's someone visiting 4 hours per week to having someone live permanently at your home we will have a solution for you. Costs are based on a fixed monthly subscription depending on your needs.
Contact Home Instead (Harrogate Ripon & Thirsk) to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
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Local Authority (Contracted Provider) - NHS (Contracted Provider)
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Good to Know
Group/Owner
- Home Instead
- Private Owned
Person in charge
- Andrew Van Parys (Director of Care)
Home Instead (Harrogate Ripon & Thirsk) Reviews (69)
Home Instead (Harrogate Ripon & Thirsk) has a Review Score of 9.8 (9.758) out of 10, based on 12 reviews in the last 2 years.
Over all time Home Instead (Harrogate Ripon & Thirsk) has 69 reviews.
Timekeeping has been a constant problem but we understand that this is in the process of being rectified.
We will be forever grateful for their individual, unique care.
In addition, the carers have supported the whole family, building strong, supportive relationships and providing a listening ear, practical support and a shoulder to cry on.
Our family will be forever grateful to these kind and compassionate women.
Susan, thank you so much for taking the time to write us such a positive review. We are so pleased that we have been able to have such a positive impact on your family at what must be quite a difficult time. I will ensure that your comments are passed on to the team involved with Mum's care and support. Warmest regards, Andrew.
Home Instead were contacted after my 97-year-old mother was discharged from hospital. We had an extended holiday planned and thought that it might be necessary, given the circumstances, to cancel it. The Manager and her team stepped into the breach and filled in the gap effectively, efficiently and at modest cost.
Thank you for your excellent review. Your comments mean a lot and have been passed onto the team.
The care and support mum and I have received has been fantastic. Mum enjoys the visits from all of the careers. They are all so kind, helpful, aware of mum's needs and prepared to go that "extra mile". They are part of the family. I know when I leave mum she is in capable and safe hands.
Thank you for taking the time to provide such wonderful feedback. I will ensure that we pass on your comments to your mum's Caregivers.
My late wife had excellent care and consideration during her lengthy final illness. All the carers were kind and helpful and very good professionally. I would certainly recommend the team at Ripley.
Thanks you for your kind recommendation. I will ensure the team receive your positive feedback.
Excellent service all round.
Thank you for taking the time to leave your review. We are so please that you find our service 'Excellent all round'
I was suffering from anxiety and depression and lost the ability to cook for myself. I found the simplest of household jobs very difficult but cooking seemed to be the worst. My family decided to get help for me with this and were told about Home Instead, I didn't want someone to do all the actual cooking just to back me up because my confidence was so low. I was sent the ideal person who was calm and friendly and helpful and i looked forward to her visits.
Thank you taking the time to review our service. I am very happy to hear that we were able to provide a Caregiver who was well matched to your requirements and that you looked forward to her visits.
We had excellent care from all members of Home Instead Senior Care for care and support for my mother, always caring and helpful, went beyond support, would not hesitate to use again. Thank you Home Instead Senior Care.
Thank you for your kind words. We will ensure that your comments are passed onto the team who cared for your Mother.
All staff that have come to the home and office staff, are exceptionally good and very polite. The patient is very well cared for.
Thank you for taking the time to provide us with some excellent feedback. We will ensure this is passed on to the team.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 16 December 2023- Caring Good
- Effective Good
- Responsive Good
- Safe Requires improvement
- Well-led Requires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (1)
- Posted: Friday 07 Feb 2025Home Instead Harrogate, Ripon and Thirsk is delighted to achieve exceptional scores in its latest survey, with local families singing its praises and care professionals crediting the company as a...
Awards / Recognitions (17)
- Recipient: Home InsteadDate: Friday 30 May 2025
- Recipient: Home InsteadDate: Friday 31 May 2024
- Recipient: Home Instead (Harrogate Ripon & Thirsk)Date: Wednesday 31 May 2023
Meet the Team (8)
Luke is responsible for managing the office team and care professionals. With a successful career in the Army and managing a Care Home, Luke brings a wealth of leadership and organisational knowledge to Home Instead, ensuring the best quality care for all of our clients.
Joanne has a wealth of experience in the care sector and is currently studying towards her NVQ level 5 in leadership and management.
Before joining Home Instead Karen worked in Sales, Marketing and Advertising. After chatting to a friend who already worked for Home Instead Karen decided to take a completely different career path and joined Home Instead as a CAREGiver.
Karen says ''I settled into my role as a CAREGiver, enjoying such a rewarding role which has gave me so much job satisfaction. It was lovely to find at the end of the day the great joy with the work that we do that makes a difference in people’s lives''. When the opportunity arose Karen started her current role as part of the office team and is the first point of contact for people wanting to explore care options for themselves or a loved one.
As one of our Field Care Supervisors, Carrie is responsible for supporting our clients and their families alongside the Care Professionals.
Alison is one of our field care supervisors, previously working with complex care cases, with vast experience as a support worker. She is passionate about the quality of care and is available to help her clients and care professionals in any way possible.
Before joining Home Instead, Les held senior positions within Customer Service operations and has over 30 years of managerial experience. As one of our Field Care Supervisors, Les is responsible for supporting our clients and their families alongside the Care Professionals.
Sheena was Head of Facilities Management for a large global training organisation for over 10 years prior to taking a short career break to have a family. Like many of her generation, she faced the dilemma of looking after her own children whilst coping with the increasing demands of supporting her parents as they grew older.
Sheena's mother lived with Alzheimer's Disease and required daily support from a team of carers. This experience was the driving force behind her decision to open a Home Instead office of her own.
Sheena enjoys supporting her local community, including the voluntary sector, by offering free workshops in such areas as understanding dementia or scam awareness. As well as being a business owner, Sheena also holds a number of voluntary trustee positions she has maintained with local community groups and charities.
Before opening the Home Instead office for Harrogate, Ripon & Thirsk, Andrew worked as a Senior Manager for a large FTSE top-10 company, gaining extensive experience in all aspects of customer and service delivery to an exceptional high standard.
Andrew was attracted to the ethos of Home Instead after seeing how Home Instead can make a real difference to people living in their own homes, as well as providing employment opportunities in the community.
Married to Sheena, Andrew enjoys walks in the beautiful Nidderdale countryside with his family and faithful pooch, Ripley.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Home Instead (Harrogate Ripon & Thirsk) to verify any information. View our terms and conditions. Home Instead (Harrogate Ripon & Thirsk) has an Enhanced Service - more info.