Home Instead (Scarborough & Ryedale)

During the past year the Caregivers offered kind, considerate companionship to my friend who suffered from Alzheimer's. They took her out for shopping and walks and provided support with indoor activities like jigsaws when the weather was poor. They completed detailed logs helpful to me and her family.

Would recommend to anyone. Need to be sympathetic to the person, not push, bully, hard shock or slower than normal. Be patient, listen, might know more than you think.

I am really happy with the service and I really like the ladies who visit me.

The caregivers are wonderful with my 90-year-old mother, who has dementia. They are thoughtful, patient and nothing is too much trouble for them. They are good at stimulating her mind, discussing the news etc, and taking her out for drives. The log they complete is very detailed and very helpful as I don't live locally to my mum. Can't fault Home Instead (Scarborough & Ryedale).

It's our first anniversary! What a year it has been but the care and support I have had has been fantastic - from June especially when my husband went into hospital - the help I needed before and after full hip surgery and losing my husband. The office have also kept in touch with my daughter who is far from me. Thank you so much.

Thank you and the ladies.

I am happy with help and service in all areas.

The Team at Scarborough Home Instead have been great at getting my elderly parents on board with having help in the home, listening to their concerns and potential needs. The process has been quick and efficient.

Home Instead (Scarborough & Ryedale) is a very proactive organisation. The staff are caring, personable and respectful, both at the caregiver level and in the office. I have utmost trust in advice we are given, the service has proved to be flexible and reliable.

After having a very bad experience from my previous care company I moved to Home Instead (Scarborough & Ryedale) and it's the best thing I could have done! All the staff, carers and office staff alike are extremely helpful, friendly and very kind. One carer especially helped me to regain my confidence after it was totally destroyed by my previous company. I would most certainly recommend Home Instead (Scarborough & Ryedale) to anyone needing care of any kind as I have multiple health problems both physical and early onset dementia and they are amazing! A great big thank you to you all.

We trust the service Mum receives and like the ability to see how Mum is getting on by using the Home Instead Portal. Thank you for being a professional, friendly, caring and responsive care company.

Great service for our mum after we lost our dad. The caregivers have been amazing and my mum looks forward to her daily visits.

Choosing a care agency is not easy, but I would highly recommend Home Instead (and so would my Mum).

A pleasure to have around.

Having only recently in the last month became a user of Home Instead, as a family, we have been very impressed with their professional, helpful and caring attitude. They carried out the initial assessment, explaining what they could do and have followed up as promised. They were able to help us quickly with a carer to help on a morning with Mum's personal care, which enables Dad to have a bit of time to himself away from his fulltime, caring role. She also helps with jobs around the house. Mum has taken to her new carer, and Dad is less stressed - you couldn't as for more. Thank you, Home Instead.

Home Instead has provided for my Father a bespoke care package. He is a very intelligent gentleman with a mind still sharp despite his 90 years though he struggles with more physical activities. Home Instead have provided him with a personal carer who engages his mind on subjects of shared interest as well as managing the jobs around the flat with which he needs help. He also has the option for trips out in the car and or an accompanied walk to the park which makes sure he gets out and has some exercise and fresh air. Home Instead also allows for him to be taken to hospital or doctors appointments, any light shopping or collection of prescriptions. The Manager is a very warm and approachable lady who is very happy to help, listen and support should the need arise.

Although we are new clients we feel the care and support is excellent. The staff are friendly, efficient and competent. My father has complex needs and they spent the time before providing the care to find out what these are. I can now have some time off with complete peace of mind my father is in good hands. The management are very approachable and happy to help.