Home Care Providers Owned by Home Instead in Somerset
9.6
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in Somerset for Home Instead are showing below.
View the details of all 243 locations (with 11827 reviews) owned by Home Instead
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Home Instead Locations in Somerset (2)
Home Instead (Taunton & West Somerset)
9.9
129 reviews
The Comeytrowe Centre, Pitts Close, Taunton TA1 4TY
"We used Home Instead when we needed care for my Father and were very impressed. They took time to sort what he needed and all staff he had…" Read all 129 reviews
All of Home Instead's employed Care Professionals understand how important person-centred, dependable support is when caring for a loved one and regards it as a special privilege to look after people in their own homes. Home Instead provides tailor-made… Read more about Home Instead (Taunton & West Somerset)
- Care Provided
- Visiting Care
- Live-in Care
- Dementia
- Visiting Care from £36.50 / hour
- Live-in Care from £1,900 / week
Home Instead (Yeovil, Sherborne & Bridport) Homecare, Live in Care & Safety Systems
9.8
63 reviews
Suite 25 & 21, Yeovil Innovation Centre, Barracks Close, Copse Lane, Yeovil BA22 8RN
"The girls who visit and care for me have become very special friends. Only wish I could have them more often, which is why I now put an X…" Read all 63 reviews
Home Instead Yeovil, Sherborne and Bridport is a family run business providing high-quality home care services in South Somerset and South West Dorset. Staff help older people to remain living independently at home, offering a variety of care services,… Read more about Home Instead (Yeovil, Sherborne & Bridport) Homecare, Live in Care & Safety Systems
- Care Provided
- Visiting Care
- Live-in Care
- Dementia
- Visiting Care from £36.50 / hour
- Live-in Care from £1,900 / week
Other Home Care Groups you may be interested in:
Home Instead Reviews in Somerset (192)
9.6
Home Instead has a Group Review Score of 9.6 (9.644) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Home Instead must have a Review Score.
Review of
Home Instead (Yeovil, Sherborne & Bridport) Homecare, Live in Care & Safety Systems
from J H (Client) published on 20 October 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The girls who visit and care for me have become very special friends. Only wish I could have them more often, which is why I now put an X in the value for money box!! xxx
Reply from Mark Hunt, Director at Home Instead (Yeovil, Sherborne & Bridport) Homecare, Live in Care & Safety Systems
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Review of
Home Instead (Taunton & West Somerset)
from Andrew H (Son of Client) published on 7 October 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We used Home Instead when we needed care for my Father and were very impressed. They took time to sort what he needed and all staff he had were fantastic and office staff were great .
When my Mother needed care we contacted Home Instead again to arrange care for her. Once again everyone we have dealt
When my Mother needed care we contacted Home Instead again to arrange care for her. Once again everyone we have dealt
with has been fantastic and she always feels valued and well cared for.
All staff at Home Instead listen to what is required and have always been caring and professional.
Would highly recommend them !!
All staff at Home Instead listen to what is required and have always been caring and professional.
Would highly recommend them !!
Reply from Mark Hunt, Director at Home Instead (Taunton & West Somerset)
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Review of
Home Instead (Taunton & West Somerset)
from Andrew S (Son of Client) published on 26 September 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We made contact with Home Instead when my Mum's dementia was moderate and life was getting harder for both Mum and Dad at home.
When we met with Home Instead in 2023 the administration team took their time to get to really know not only Mum, but Dad as well and get a real picture of their lives
When we met with Home Instead in 2023 the administration team took their time to get to really know not only Mum, but Dad as well and get a real picture of their lives
and family. All the carers that Mum received were very caring and would take Mum out for walks and take her to Reminiscence learning as well in addition to personal care. This gave Dad time and space as well. Sadly Mum's dementia took a sudden much faster downturn which has meant Mum needing to go into a nursing home. We have however chosen to have a continued link with Home Instead given their excellent service level where they now support Dad at this stage with some Companionship.
Reply from Mark Hunt, Director at Home Instead (Taunton & West Somerset)
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Review of
Home Instead (Yeovil, Sherborne & Bridport) Homecare, Live in Care & Safety Systems
from J S (Daughter of Client) published on 24 September 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We cannot recommend Home Instead in Yeovil more highly. They provided support and care for my mother in the last two weeks of her life with compassion, efficiency and discretion as well as being a tremendous support to myself and my sister. Mum's condition deteriorated quickly. The situation changed
daily and with it the requirements for care. Home Instead, Alexia and Julie, were brilliant at coping with this and at the end were providing 24 hour care. We had a team of six carers who were each introduced personally to mum and ourselves and every one of them became a friend. They rotated and took over from each other seamlessly. The communication was brilliant. They talked to mum, cared for her, gave us hugs and ultimately enabled mum to die peacefully at home as she wanted. We cannot thank them enough.
Reply from Mark Hunt, Director at Home Instead (Yeovil, Sherborne & Bridport) Homecare, Live in Care & Safety Systems
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Review of
Home Instead (Yeovil, Sherborne & Bridport) Homecare, Live in Care & Safety Systems
from Madeleine S (Daughter of Client) published on 25 July 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Superb service from this company, they guided us through everything that we needed to know, they asked lots of questions about my mother who has dementia, the carers were very professional, kind, and very well trained, the one to one attention they gave my mother was brilliant, you could see the carers
were passionate about their work. I would have no hesitation in recommending this company to anyone.
Reply from Mark Hunt, Director at Home Instead (Yeovil, Sherborne & Bridport) Homecare, Live in Care & Safety Systems
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Review of
Home Instead (Yeovil, Sherborne & Bridport) Homecare, Live in Care & Safety Systems
from Jill D (Client) published on 23 July 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We have been impressed by the excellent service from homeinstead.
The staff are always so willing to help in a professional and kindly manner, whether dealing with those with a Care plan or simply helping around the house.
The staff are always so willing to help in a professional and kindly manner, whether dealing with those with a Care plan or simply helping around the house.
Reply from Mark Hunt, Director at Home Instead (Yeovil, Sherborne & Bridport) Homecare, Live in Care & Safety Systems
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Review of
Home Instead (Taunton & West Somerset)
from John C (Son of Client) published on 10 July 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My elderly father is now in declining health and a professional care package needed to be arranged to enable him to return home from hospital after a recent fall.
I contacted Home Instead after receiving a recommendation from a friend.
All members of the Home Instead team have been polite, professional
I contacted Home Instead after receiving a recommendation from a friend.
All members of the Home Instead team have been polite, professional
and courteous right from the very start of the process to set up Dad's care package.
Without exception, the standard of care now being provided by all the Home Instead care professionals and support team has been outstanding. Genuinely caring people.
It has been very reassuring for me to have their professional help in place, and the ability for me to view their visit notes via a secure app on my phone is proving to be of tremendous value to me as Dad's relative.
Without exception, the standard of care now being provided by all the Home Instead care professionals and support team has been outstanding. Genuinely caring people.
It has been very reassuring for me to have their professional help in place, and the ability for me to view their visit notes via a secure app on my phone is proving to be of tremendous value to me as Dad's relative.
Reply from Mark Hunt, Director at Home Instead (Taunton & West Somerset)
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Review of
Home Instead (Taunton & West Somerset)
from Meryl P (Client) published on 26 June 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I have help with various jobs around my home as I am still regaining my strength after illness. My helpers are very good and will take on any task I ask of them. I do not need medical assistance at the moment.
Reply from Mark Hunt, Director at Home Instead (Taunton & West Somerset)
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Review of
Home Instead (Taunton & West Somerset)
from E S (Client) published on 23 June 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I have spinal sclerosis & osteoarthritis, and I live with continual pain. My daughter contacted several care agencies & found Home Instead appeared to be the best agency for my needs. My experience to date with the agency has been excellent. They adopt a holistic approach to my personal care. I am able
to maintain control over my meals as far as I can manage, whilst the carers help me with all aspects of my care that I cannot manage. One carer has been involved in most of my care, and when she is off duty, another carer covers the session. The continuity of care has been maintained by introducing the relief members of staff beforehand. I look forward to their visits each week. Both women are an asset to the company. I am a retired nurse, midwife, health visitor & psychologist. Thank you for allowing me to respond to this survey.
Reply from Mark Hunt, Director at Home Instead (Taunton & West Somerset)
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Review of
Home Instead (Taunton & West Somerset)
from Anne D (Daughter of Client) published on 30 May 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The Biggest Thankyou
Looking for a care package for our elderly Mum following a "hospital Stay" - Mum was always adverse to any outside assistance. We were lucky enough to bring on board Home Instead in Mums later months to constantly hear Mum say "when are the lovely Carers coming next ? they are
Looking for a care package for our elderly Mum following a "hospital Stay" - Mum was always adverse to any outside assistance. We were lucky enough to bring on board Home Instead in Mums later months to constantly hear Mum say "when are the lovely Carers coming next ? they are
so kind and I love their chats they always have time for me"
The client care consultant and her Incredible team at Taunton took away any fears that we had and supported us throughout to which we will always be immensely grateful
The client care consultant and her Incredible team at Taunton took away any fears that we had and supported us throughout to which we will always be immensely grateful
Reply from Mark Hunt, Director at Home Instead (Taunton & West Somerset)
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Review of
Home Instead (Taunton & West Somerset)
from A R (Daughter of Client) published on 29 May 2025 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
As a family we were looked after well both by the management and careers who went out of their way to fit in with sudden changes and re planning after re planning to assure my parents received the best attendance at a very difficult time.
Reply from Mark Hunt, Director at Home Instead (Taunton & West Somerset)
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Review of
Home Instead (Taunton & West Somerset)
from M P (Son of Client) published on 20 May 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The Home Instead team have been great in helping Mum since the loss of her husband. The care staff are punctual and responsive to Mum's little tasks each visit, helping to take some of the chores and leave Mum with a little more energy. Most importantly they are chatty and interested in Mum and are
wonderful in providing some wider companionship. They are backed up with an involved office team, communicating schedules in a timely fashion and keeping us informed when Mum is having a bad day. Overall we have nothing but praise for the Home Instead team, thank you.
Reply from Mark Hunt, Director at Home Instead (Taunton & West Somerset)
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Review of
Home Instead (Taunton & West Somerset)
from Sally M (Daughter of Client) published on 19 May 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Mum always looks forward to her care visits and trusts and likes the carers who come. We have morning visits every weekday at different times so that Mum knows she can keep her routine (shopping, church or just company at home). Sometimes if no family members are around we arrange for extra visits which
Mum always appreciates. The carers are always friendly, helpful and reliable. We have regular reviews and excellent communication with our very supportive care coordinator, who keeps family informed of any concerns which arise and can advise on available resources. As a result we feel very confident that Mum has excellent care at home which can adapt to the changes that old age and gradual loss of memory bring.
Reply from Mark Hunt, Director at Home Instead (Taunton & West Somerset)
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Review of
Home Instead (Yeovil, Sherborne & Bridport) Homecare, Live in Care & Safety Systems
from L K (Daughter of Client) published on 12 May 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My father has had care from Home Instead for a year. The support for the manager and her team has been outstanding and she is always available for updates and support. My father has dementia but I have notice that is brighter and happier since he has had more support.
My father recently had to be
My father recently had to be
taken to hospital as an emergency and the carer went with him to support him until family arrived. This was outside of hours and really appreciated that he was not left alone.
Reply from Mark Hunt, Director at Home Instead (Yeovil, Sherborne & Bridport) Homecare, Live in Care & Safety Systems
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Review of
Home Instead (Taunton & West Somerset)
from Amanda G (Daughter of Client) published on 28 April 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My family and I are absolutely delighted with the care provided by Home Instead for my 86yr old father. The carers are kind and considerate and go the extra mile to ensure my dad's comfort and safety. Communication between Home Instead and ourselves is excellent and the daily update on the carers visits
via the app is very reassuring and thorough. We are confident that any concerns will be raised immediately and acted upon and we are always kept in the loop. The staff are extremely approachable and nothing seems too much trouble. I would have no hesitation in recommending Home Instead.
Reply from Mark Hunt, Director at Home Instead (Taunton & West Somerset)
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Review of
Home Instead (Taunton & West Somerset)
from Susie C (Daughter of Client) published on 22 April 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The care provided, although expensive, was absolutely amazing and worth every penny knowing that mum was in safe hands. All mum's carers were friendly, kind and caring and treated her with respect and dignity. The live-in carers were absolutely exceptional as was mum's end of life care.
Reply from Mark Hunt, Director at Home Instead (Taunton & West Somerset)
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Review of
Home Instead (Taunton & West Somerset)
from Nicholas B (Power of Attorney of Client) published on 17 April 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I am a solicitor / attorney who was instructed in late 2024 by an elderly lady who had no living relatives to help her manage her affairs. She had been badly let down by her existing (less expensive) home care care agency. I decided to contact Home Instead who have been simply superb from first to
last. The client care consultant impressed me from the outset with her quiet efficiency and diligence. She put my client at ease and the live in carers she assigned have all been well trained, calm, efficient and compassionate. This quality of this agency's care has been truly outstanding in all respects and worth every penny of the additional outlay. You get what you pay for it seems.
Reply from Mark Hunt, Director at Home Instead (Taunton & West Somerset)
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Review of
Home Instead (Taunton & West Somerset)
from J C (Friend of Client) published on 17 April 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I contacted Home Instead to care for my elderly neighbour. Firstly it was to take her shopping and basic care around the house. As time went on this then moved to visits twice a day and more care personal care for my neighbour. Towards the end Home Instead came in and looked after my neighbour 24/7
with care and dignity nothing was too much trouble. They are a caring professional organisation and will do all they can to make someone's life just that little bit better exactly when they need it. I would highly recommend them.
Reply from Mark Hunt, Director at Home Instead (Taunton & West Somerset)
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Review of
Home Instead (Taunton & West Somerset)
from Sarah R (Daughter of Client) published on 4 April 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I can't say enough positive things about the team at Home Instead. Their compassionate care and unwavering support made such a difference during the last few months of my dad's life. They allowed him to stay comfortably and happily in his own home, surrounded by familiar faces and memories, which meant
the world to him and to our family. The caregivers were not only professional but truly kind-hearted, going above and beyond to ensure his dignity, comfort, and happiness. We are deeply grateful for the peace of mind they provided during such a challenging time. Home Instead made an incredibly difficult situation much more bearable, and for that, we will always be thankful.
Reply from Mark Hunt, Director at Home Instead (Taunton & West Somerset)
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Review of
Home Instead (Yeovil, Sherborne & Bridport) Homecare, Live in Care & Safety Systems
from T R (Daughter of Client) published on 7 March 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
All very friendly and caring catered for mum needs also manage to up 1 hour at short notice. All in all very happy with the service.
Reply from Mark Hunt, Director at Home Instead (Yeovil, Sherborne & Bridport) Homecare, Live in Care & Safety Systems
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Awards / Recognitions (9)
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