Home Care Providers Owned by Home Instead in Warwickshire

are well trained and Home Instead have created a consistent team of kind and dedicated staff who are familiar with Mum's needs. The system where any new staff are asked to 'shadow' an existing member of the team works well. The carers offer personalised care in a very respectful and skilled way. They are particularly adept at offering support whilst enabling Mum to maintain the independence which is so important to her. Arrangements are very flexible and responsive to changing needs and requirements. I would recommend this company without reservation.

to work out what is needed and get the right care in place, in quite a complex situation. I am extremely grateful for all they have done. My step mum wants to remain at home, and this would not be possible without Home Instead. Thank you so much for all you have done and are continuing to do.

can't thank Home Instead enough for the speed in getting more carers in. In particular the way carers stay with my step-mum if she needs more time is a great relief to her and me. We thoroughly recommend Home Instead to anyone requiring support and help in all stages of ageing.

be quite awkward as a result of her dementia they're always calm and patient without patronising her and keep a sense of humour at all times. In addition, they do a great job with my mum's 5-year-old Labrador - as well as ensuring he's fed at his usual time, they've taught him new tricks and often play ball with him in the garden. He's so excited when they arrive it's a joy to watch. They are 100% reliable and keep the clients well informed via the app adding photos when appropriate. I have no hesitation in recommending them.

proud.

and I feel I have their eyes and ears on the situation when I can't be there as I live too far away. We have a great relationship with all the team which gives me and my mum peace of mind. The office staff are also fantastic and it's a very efficient operation. There is an app which I can review daily which is also super easy and good to read. All in all, I feel that Mum is cared for and I am supported so couldn't ask for more.

with her and are always respectful. I would highly recommend Home Instead as they really do provide a valuable service that gives reassurance and support to people so they can continue living in their homes.

Home Instead.

The office staff are always helpful and try to support mum in any way they can.
Over the last couple of years mum has had a couple of health issues which the care pros are always willing to help out with or provide care at a minute notice in some cases. In a recent problem the visiting doctor praised the carer who was with mum, as providing an excellent service.

have a great approach for care and go above and beyond.
They also help with odd jobs.
Mum has said how wonderful they all are.
The difference in my mum is amazing.
She's happier knowing she has the help.
Always on time chatty and helpful.
I recommend Home Instead Rugby to anyone.

All are very adult and competent women. In time their visits became a good social focus of the day for my increasingly housebound wife. Her mental health was supported too by this as the carers became a trusted group who gained her love and respect. Whenever there were issues they were promptly resolved. Great care was taken to make sure my wife's safety was assured with careful monitoring of medication and reporting in their logs of any concerns and issues relating to the carer's responsibilities. A strong caring ethos was shown by all staff. The staff were supported by the efficiency of office staff. Regular reviews of the package were helpful too.

were given during the ups and downs of her condition.
She was immensely grateful for the unfailing help, companionship and friendship that she received making her final years bearable despite her declining health.
On a personal level, I was grateful for the support that we, as her fairly remote family, received in ensuring that our cousin was cared for in the way in which she desired.
We could be confident that our cousin was being cared for with professionalism and dignity which was very reassuring.