Home Care Providers Owned by Home Instead in Nottinghamshire

They treat the clients as if they are family and take the time to really get to know the individual needs of each person. I couldn't recommend them highly enough.

makes a difference to my mum, knowing that her care matters to them. I'd also like to give a huge thank you to Suzie for helping to get the right care support in place for my mum.

medication and conversations with the pharmacy, and it has all been dealt with very efficiently by Home Instead. My brother and I are pleased we have chosen Home Instead to oversee the care and welfare of our parents, when we are not able to be there as often as we wish.

and every effort was made to engage our reluctant relatives and to understand their individual needs, preferences and personalities. The flexibility and responsiveness of the team during a number of emergency situations was amazing, remaining with our relative awaiting an ambulance, until we could get there and take over, and on one occasion waiting into the early hours of the morning to liaise with 111 and for the paramedics to arrive. Planning and preparing for discharge from hospital and coordinating the delivery of equipment was taken care of by the efficient and effective team. Throughout, the communication and liaison with us has been fantastic. I highly recommend this service.

professionalism but were also devoted in providing the emotional care and support needed to fulfil her wish to stay in the surroundings she had grown up in. I shall always be immensely grateful to them all.

a great deal but takes a good deal of comfort from his team of friendly Care Pros who provide him with friendship and look after his every need. Home Instead is recognised by both Social Services and the Alzheimer's Society for the quality of its dementia training which sets it apart from other care providers. Accordingly, we would strongly recommend this company to anyone looking for a kind, considerate and knowledgeable care provider to help support a loved one suffering from dementia.

and any issues as soon as the visit is over.

I would have no issue in recommending home instead for your loved ones to keep them in the comfort of their own home.

was very important to me that the care professionals would make her feel comfortable accepting them into her home.

My aunt really enjoyed the visits and very much liked all the care professionals. So much so, that when I suggested we could ask one carer to begin regular visits, she willingly accepted!
Currently, my aunt has 5 lunchtime visits. The care professionals assist with her having a shower and make her a hot lunch and leave her a sandwich for later.

Nothing is too much trouble for the care professionals or the office team, they really do go above and beyond. My aunt, at the age of 93, is most definitely in safe hands with Home Instead!

and chronicling it with photos. They also help and assist with the light housework that she wants to do but sometimes struggles with. It can be so hard with work and families but Home Instead have been a breath of fresh air for us, giving us the peace of mind that Mum is safe and not lonely in her own home. With the added security of the app I can also see if there have been any issues during the visit. They are giving mum, at 93, the independence to stay in her bungalow for a bit longer. They really do brighten her days. I cannot praise them enough for the difference they have made.

Aunt herself said she felt so at ease, nothing too much trouble and everyone was so respectful and conscientious in their delivery. Standards top notch too. Home Instead GENUINELY care. Special thanks MUST go to a specific few members of staff and the fantastic team. My auntie loved you all and all you did. We are so thankful and grateful to you all.

of the carers and never had a bad word to say about any of them. I was able to work with Home Instead at all times, to adapt the care package to meet Mum's needs over time, through friendly and professional discussions, some of which were outside of working hours and at no point was the service provided compromised in any way.

Thank you once again.

to both Dad and the rest of the family. The carers went over and above to help him. It's a pity I can't name people individually but you know who you are!
A huge thank you to you all.

been delayed and so far have never let us down, even after a snowfall in December.