Home Instead in Renfrewshire | 1 Home Care Provider

Review of
Home Instead (Renfrewshire & Barrhead)
from Gillian M (Daughter of Client) published on 20 August 2025

Submitted via Website • Report

Overall Experience

My father has been a client of Home Instead for several years. They took him to see his wife in the care home and also did his shopping. The carers were all very reliable and treated my dad with the utmost respect.
My dad enjoyed the visits. My fathers health took a rapid decline and I had to increase

the carers with hardly any notice. Home Instead stepped up and managed to get carers in immediately who cared for my dad through a difficult period until he went into hospital.
The app was very useful to see what was happening in real time.
All the carers were very kind to dad and always treated him with respect
I would highly recommend Home Instead.

Reply from Alison Barlea, Office manager at Home Instead (Renfrewshire & Barrhead)

Thank you for your kind words and recommendation. We're honoured to have supported your father and glad our team could be there when it mattered most. Your feedback means a great deal to us.

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Review of
Home Instead (Renfrewshire & Barrhead)
from Martin M (Nephew of Client) published on 15 August 2025

Submitted via Website • Report

Overall Experience

My uncle started receiving support from Home Instead a couple of months ago. He's now settled into a good pattern of support with three visits per week. All of the staff who've visited have been friendly and helpful, and he's now receiving visits primarily from a particular member of staff who has hit

it off nicely with my uncle. He's built friendship and trust with my uncle who I know enjoys his visits. Overall, I've been impressed with Home Instead and the excellent people who work for them.

Reply from Paul Armstrong, Business Director at Home Instead (Renfrewshire & Barrhead)

Thanks, one team member has been able to develop a great rapport with your uncle - shared interests and familiarity make a real difference. We are happy with the way the support is developing. We appreciate you asking us to get involved.

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Review of
Home Instead (Renfrewshire & Barrhead)
from Paul H (Husband of Client) published on 15 August 2025

Submitted via Website • Report

Overall Experience

Home Instead provide us with an excellent reliable service from helpful experienced staff who know my wife and understand her health condition. Continuity of staff is important. Very pleased with the service.

Reply from Paul Armstrong, Business Director at Home Instead (Renfrewshire & Barrhead)

Thanks. We recognise how important continuity of staff is - especially with your wife. We appreciate you taking the time to provide this positive feedback.

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Review of
Home Instead (Renfrewshire & Barrhead)
from Eve H (Daughter of Client) published on 14 August 2025

Submitted via Website • Report

Overall Experience

Can't express enough the amazing care and fantastic work from a particular staff member for mum. She is making mums time feel full and interesting , always happy to do things and take her out and about to appointments , socialising and helping at home with cleaning and shopping etc. . All the things

that we would be helping mum with day to day but all live too far away. As mums dementia has progressed , all of the staff have supported us and adapted the care as we've needed it Great communication from all of the office team too.
I would 100% recommend

Reply from Paul Armstrong, Business Director at Home Instead (Renfrewshire & Barrhead)

Thanks for taking the time to provide this wonderful feedback, and for giving us the opportunity to support your mum. We will pass on your appreciation to the specific member of the team. I know she enjoys visiting your mum and they always find something interesting to do.

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Review of
Home Instead (Renfrewshire & Barrhead)
from J G (Wife of Client) published on 13 August 2025

Submitted via Website • Report

Overall Experience

Home Instead provides an excellent service. They assess the client's satisfaction regularly and are flexible with any requests. Prompt time keeping is reassuring, and a keen interest in clients' hobbies and needs ensures comfort and confidence. My husband looks forward to seeing his carer. It's the

highlight of his week.

Reply from Paul Armstrong, Business Director at Home Instead (Renfrewshire & Barrhead)

Thanks for highlighting the aspects of support that are important to you and your husband. We also look forward to the visit and getting out locally in the area.

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Review of
Home Instead (Renfrewshire & Barrhead)
from Walter L (Son of Client) published on 11 August 2025

Submitted via Website • Report

Overall Experience

Both my parents are delighted with the service provided - this includes the people who attend - when I say attend it is probably more like a visit as they are all so friendly and cannot do enough for them
In addition the office back-up is very accommodating to their needs - picking up emergency prescriptions

on their way to their visit and putting the washing outside are done without any fuss.
Keep up the good work

Reply from Alison Barlea, Office manager at Home Instead (Renfrewshire & Barrhead)

Thanks for sharing your experience - We're delighted to hear that both your parents are happy with the care they're receiving. It's great to know the team - both in the field and in the office - are making things easier and more comfortable for them.

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Review of
Home Instead (Renfrewshire & Barrhead)
from Eileen C (Client) published on 11 August 2025

Submitted via Website • Report

Overall Experience

All the carers of Homeinstead are very good and kind and will do anything for you, I'm delighted I chose to have the Homeinstead carers, They change my bed , do my ironing, take the rubbish out, they are also very good listeners

Reply from Alison Barlea, Office manager at Home Instead (Renfrewshire & Barrhead)

Thank you for your lovely feedback! We're so pleased to hear that you're happy with the support our team provides. It's wonderful to know that the carers are making a positive difference in your day-to-day life. We'll be sure to share your kind words with them.

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Review of
Home Instead (Renfrewshire & Barrhead)
from Anna R (Daughter of Client) published on 11 August 2025

Submitted via Website • Report

Overall Experience

The HomeCare team looked after my elderly mum during the final year of her life. Helping her with meal preparation and providing friendship and support. She benefited hugely from seeing the team - enjoying their company and chat. And the team were brilliant at keeping in touch with me about my mum's

health particularly when they noticed she wasn't doing so well. Every single person I dealt with in the team was approachable, friendly, compassionate and knowledgeable. I would highly recommend anyone looking for help with caring for their loved ones to speak to HomeCare.

Reply from Alison Barlea, Office manager at Home Instead (Renfrewshire & Barrhead)

Thank you so much for your kind and thoughtful words. It was a privilege to support your mum during such an important time in her life. We're glad to hear that our care made a positive difference and that you felt supported too. Your recommendation means a lot to us.

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Review of
Home Instead (Renfrewshire & Barrhead)
from C M (Client) published on 11 August 2025

Submitted via Website • Report

Overall Experience

Both carers/home helps are excellent
They are friendly, courteous,
and always willing to listen to our needs,
problems and chit chat.
The house has never been so clean.
Thank you, Home Instead, for your help.

Reply from Paul Armstrong, Business Director at Home Instead (Renfrewshire & Barrhead)

We're glad you get on so well with the members of the team. They are happy to help.

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Review of
Home Instead (Renfrewshire & Barrhead)
from Lynne L (Daughter of Client) published on 11 August 2025

Submitted via Website • Report

Overall Experience

Everyone is really friendly and the contact is fantastic. Mum seems to be really happy with the girls that are coming in and it lifts her mood. They are all so helpful and are willing to help with housework when they are in attendance for meal prep. The feedback on the app is great as you can see

what has happened daily. Contact by message and the app are great.. I am very happy that I have chosen Home Instead as a secondary care team for my mum

Reply from Paul Armstrong, Business Director at Home Instead (Renfrewshire & Barrhead)

We're always happy to be helpful in a variety of ways, and the team enjoy visiting your mum. I'm also happy that you find the access to the app and the visit reports to be useful. Thanks for taking the time to provide this feedback.

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Review of
Home Instead (Renfrewshire & Barrhead)
from Helen G (Wife of Client) published on 11 August 2025

Submitted via Website • Report

Overall Experience

Homeinstead carers were excellent. The management at Homeinstead were very helpful. If an issue arose they dealt with it immediately. They kept a small team of carers to deal with my husband who had dementia so change was not good for him, I can't recommend this care company high enough.

Reply from Paul Armstrong, Business Director at Home Instead (Renfrewshire & Barrhead)

We were happy to help, and the team who were assigned to him felt valued and welcomed into our home. Thanks for putting your trust in our team. We wish you all well.

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Review of
Home Instead (Renfrewshire & Barrhead)
from Linsey B (Daughter of Client) published on 11 August 2025

Submitted via Website • Report

Overall Experience

Home Instead provides support for both my mum and dad. I'm exceptionally happy with all the staff that support my parents. The care has helped my parents remain in their own home.
Both my parents have complex needs and the support staff have been amazing in supporting them to continue to live together.
I'm

extremely grateful to Home Instead.

Reply from Paul Armstrong, Business Director at Home Instead (Renfrewshire & Barrhead)

Thanks, your folks have different personalities and support needs - which has given us the opportunity to introduce a variety of people as part of their support. With your help we have been able to adapt to their needs and keep them living well at home. We enjoy working with you and your family.

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Review of
Home Instead (Renfrewshire & Barrhead)
from S M (Daughter of Client) published on 12 May 2025

Submitted via Website • Report

Overall Experience

The family and dad are very pleased with our experience with homeinstead. The carers dad has are all so kind and patient. Dad looks forward to each visit. They all respect dads dignity and find time to listen to all his old stories. This report was written by Dad too.

Reply from Paul Armstrong, Business Director at Home Instead (Renfrewshire & Barrhead)

Our care team just enjoy visiting your dad. We're glad to be able to help. Thanks for such a lovely review, and thank your dad too.

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Review of
Home Instead (Renfrewshire & Barrhead)
from Alison M (Wife of Client) published on 8 May 2025

Submitted via Website • Report

Overall Experience

My husband has Young Onset Alzheimer's. I was looking for a company who could support me whilst I am working. This wasn't going to be easy because my hours can be lumpy. From the outset the owner, set out to find out exactly what we needed, what would suit my husband and to ensure they could support

us. Everyone we have engaged with, from direct support worker to staff in the office, we have found to be helpful and caring. I am delighted we have the support of Home Instead.

Reply from Paul Armstrong, Business Director at Home Instead (Renfrewshire & Barrhead)

Thanks for your comments, we are grateful for the feedback. We understand that flexibility is often important, and are happy that things are working so far. We will keep on communicating to keep things on track. Thanks for taking the time to write this review.

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Review of
Home Instead (Renfrewshire & Barrhead)
from Catriona B (Daughter of Client) published on 29 April 2025

Submitted via Website • Report

Overall Experience

The Home Instead Provider comes to my parents weekly. She shows great initiative in organising my Mums clothes to help my Dad who cares for my Mum. She genuinely cares for them both. Today she went to help my Dad when he was involved in a car accident keeping me informed by phone every step of the way.

She took him home and made sure he was OK there, then helped him to get groceries. She really went above and beyond her hours and her duty. I live a long way away and she made the situation so much better than it might have been. Although this was an extraordinary occurrence she shows exactly the same commitment at every visit.

Reply from Paul Armstrong, Business Director at Home Instead (Renfrewshire & Barrhead)

This was an unusual situation, but we were glad to be in the right place at the right time. Our team enjoy supporting your parents, and are happy to help with anything that happens. Thanks for giving us the opportunity to provide support.

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Review of
Home Instead (Renfrewshire & Barrhead)
from G G (Son of Client) published on 29 April 2025

Submitted via Website • Report

Overall Experience

I can't thank the Director and his team enough for their care and attention for my Mum.

I live over 400 miles away and your team visit my Mum everyday, spend time with her and keep me up to date. I'm so thankful that I found out about you in my time of need. I'd never been in this situation before

and was at my wit's end. The onboarding process was easy, nothing is too much bother for your team and my Mum is willing to accept their help (which wasn't a given!)

My Mum is adamant that she stays in her own home and your team make this possible. Thank you!

Reply from Paul Armstrong, Business Director at Home Instead (Renfrewshire & Barrhead)

Many thanks for such a positive review. We try to make things straightforward, to provide helpful suggestions and also to react to things that need to be improved. I know we have had great co-operation to make sure the support we provide is fit for purpose. Your mum also enjoys our monthly cafe, which delights us all.

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Review of
Home Instead (Renfrewshire & Barrhead)
from Eileen C (Client) published on 29 April 2025

Submitted via Website • Report

Overall Experience

all the carers are excellent and very good at their job, nearly always ways on time if late it may be due to traffic hold ups or the last client needing extra care(that you can't fault) as it could be you, Their last word word to you is anything else I can do for you.

Reply from Paul Armstrong, Business Director at Home Instead (Renfrewshire & Barrhead)

Thanks, you have a great relationship with your team, and they are always happy to see you in the evening. We're glad to help throughout your recovery period.

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Review of
Home Instead (Renfrewshire & Barrhead)
from Karen E (Daughter of Client) published on 29 April 2025

Submitted via Website • Report

Overall Experience

Excellent service from Home Instead, my mum really enjoys her time spent with the team and looks forward to her time with the staff 3 days a week.
Extra visits that we have arranged during holiday time, means I can go on holiday knowing my mum is in safe hands - which is wonderful.
Thank you to the

whole time for your fantastic level of care.

Reply from Paul Armstrong, Business Director at Home Instead (Renfrewshire & Barrhead)

Thanks, your mum's team have always enjoyed their visits with your mum, and helping her enjoy her life as much as possible. She's delightful to visit.

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Review of
Home Instead (Renfrewshire & Barrhead)
from David S (Relative of Client) published on 29 April 2025

Submitted via Website • Report

Overall Experience

The service gives peace of mind to know that loved ones both mental and physical health is being looked after, whther this is for a few hour or week or 24/7.
Friendly staff that have good verbal and written communication skills. I also really vale the daily notes provided by the carer thru the use

of the app that is invaluable to being kept informed.

Reply from Paul Armstrong, Business Director at Home Instead (Renfrewshire & Barrhead)

Thanks. In this case the communication really assists with keeping the support on track and specific to their evolving needs. We're happy to be able to help.

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Review of
Home Instead (Renfrewshire & Barrhead)
from Ann M (Client) published on 28 October 2024

Submitted via Website • Report

Overall Experience

Every member of staff has been courteous, helpful, and willing to undertake any task. They have all quickly learned where things are kept and remembered this on subsequent visits. They all show interest in the client as a person, expressing concern if something is not as it should be, or offering encouragement

and praise when they notice improvement. They make you feel cared for and their cheerful attitude is a great morale booster.

Reply from Paul Armstrong, Business Director at Home Instead (Renfrewshire & Barrhead)

Thank you Ann, for your thoughtful, and comprehensive review. We were delighted to offer you support when you needed some recovery time and are pleased that you are now back on your feet and fully independent again.

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Home Instead Locations in Renfrewshire (1)

Home Instead Reviews in Renfrewshire (81)

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