Home Care Providers Owned by Home Instead in Bedfordshire

Home Instead looked after my mum from Feb 2025 until Feb 2026. It ment that she could stay at home until her last month. Staying in her own home was exactly what mum wanted. Home Instead carers enabled this. The carers went above and beyond for her. Nothing was too much trouble. She developed close relationships with many of the carers. They dealt with many personal problems with professionalism and sensitivity. This made her feel she could trust them. I cannot recommend Home Instead more highly.

All my carers work good. Also office staff work well.

They make him cups of coffee and are able to engage him in conversations

I dont have the vocabulary to explain how good this company is in looking after my father's needs

Carers are excellent, particularly appreciate the continuity of carers, so that they build up a relationship with their client. They also adopt little nuances of routine or care in each home. The carers genuinely care. Also appreciate changes to care, e.g., additional care occasionally required on Saturdays. Office staff excellent at dealing with queries in a timely manner. Overall, excellent service.

It went very well. We went into mums bedroom to say hello. Tina and I then went through the review questions. Mum and myself are both very happy with the care provided. Rotas have been flexible at the times we have required changes. It is also really helpful and good that the care providers are the same for consistency and developing a good, happy relationship with mum, myself and our family

This care provider is very well organised. They have been able to meet all our needs for the last year. We have had a regular carer and a second relief carer. Excellent communication and all the staff I have met are kind and professional. Thank you

We chose Home Instead Luton about a year ago as we received a referral from two separate friends who also use your services. We realised we needed to assign extra care for my mum. Also you had a good cqc rating. A year on, This still stands that we would still chose Home Instead. The level of care we have received for mum has been great. Both mum is reassured by her level of care and I am pleased by the empathy shown to mum whilst still letting her remain in control of her lifestyle and being respectful for my mum. Also Home Instead are flexible with mums needs which has meant we can adapt to her level of care and needs without her feeling any change and keep consistency for her. It has also given support to us and my mum. There is also a positive level of trust and respect shown to mum.

Home Instead have been providing excellent care for my mother in law for many years and she is very happy with her team of professional caregivers who provide outstanding compassionate care. Whenever her care needs change requiring extra hours Home Instead's professional friendly office staff are always willing to provide extra calls even at short notice which family are also grateful to them for organising. Definitely one hundred percent recommend Home Instead they are reliable office staff and management are professional and approachable.

Home Instead has provided care for my mum over the past couple of years. The care she has received has been of a consistently high standard, and she has come to view the carers as friends. The carers have demonstrated patience and empathy while being good listeners and responding to mums ndees. They have been a great support to me, giving me the opportunity to have time out from my caring role. The management and administration staff have also been excellent and a pleasure to deal with.

I wouldn't hesitate to recommend Home Instead to anyone looking for trustworthy, high-quality care.

I have received excellent care and couldn't be more grateful. The carer is reliable and always goes above and beyond to make sure everything is done with care and respect. I am happy with Home Instead and would recommend this company to anyone.

Great regular feedback.Good relationship built between mum and Shiv.Shiv is always willing help help out and support.

Your staff were professional with a smile. Thank you.

All I can say is thank you so much for taking care of my dad he always looked forward to the two carers who came from the very start. They always put a smile on his face and treated him so well as do all the carers in his final weeks. I only wish we had Home Instead to care for my mum in 2018. So thank you so much to all of Home Instead.

Our helper has slipped into a routine as easily as if she had been with us for 10 years. She has become a good friend and a thoroughly good and speedy worker. Moreover, we trust her.

Have been with Home Instead for over 10 years now. The carers we have for Mum are exceptional. They have become more like family, providing care and support not just for Mum but also for me as the main carer. Through their support, I know it's helping Mum remain safe and comfortable at home, and I will always be so grateful to them for that.

Thank you Home Instead Bedford - I wish you could be cloned!!!!

Increasingly things are having to be more flexible and I feel confident that Home Instead will be able to respond as we move forward

I needed carer support for my husband so I could have a break. I wanted someone who would take him out or occupy him with activities. The original agency we tried failed dismally, Home Instead excelled. My husband now has a male companion who takes him out each week, they get on very well together. If my husband has had a few bad days this carer always cheers him up. This allows me to meet up with friends or to go shopping etc without the worry. Would highly recommend.