Home Care Provider Owned by Home Instead in Dunbartonshire

a pleasure to have their help and support.

My mum says all the staff are friendly and polite to her and she has now got into a routine looking forward to their visits .

peace of mind that our mum has a respectful, fun and loving individual in her life. We also benefit from knowing that some of the practicalities of day to day life are easier on us all.

with the family and the local authority care team who were in 4 times a day.

if there are any problems with service provision we are always alerted swiftly and this is dealt with to everyone's satisfaction.
Thank you

for me to work as part of the care team. Any changes we were informed of in a timely manner and with sensitivity. My wife was content and comfortable at home and that was in part due to the success of the care provision. I would highly recommend the care provider to family and friends.

concerned for her well being.
Any need to change the time or day of care has been accommodated without issue.

to another member of my extended family.

but I have some difficulty at times with communication . Had the change involved one or at most two mornings weekly, and there had been some communication, it would have been much easier to cope with. However I repeat the overall service has been excellent!
Best regards

carers constantly adapting to Mum's needs.

England and the wedding was in Scotland so it was not possible to use their regular carers. The carer that was allocated to us was fantastic. Her care for my parents went above and beyond our expectations. She ensured that they were safe and happy 100% of the time. She fitted in with our family and friends completely and we were able to enjoy the wedding without having to worry about my parents at all. Thank you so much to the carer and Home Instead for your professional manner throughout the whole experience.

I can't speak highly enough of the service we received. The carers without exception, are efficient, caring, kind, thoughtful, friendly, and approachable, though diverse ages and personalities, they are a team. The owner only employs the best carers and is himself exemplary. He has become a friend and goes to see my husband. I always knew who was coming, they arrived on time, unlike the local authority care we previously had. I am on my own and one of the ladies that now come, we were unfortunate to suffer the death of our son-in-law and the severe illness of his wife, our daughter, the company has been most supportive. The service is expensive but well with it. I would not hesitate to recommend the company to anyone.

care practised. I have discussed this with my mother during a window when she was more lucid and she smiled for agreement. It is good to have practical housework or shopping included. Her care is 24/7 and the pace she needs is understood.

break every two weeks that they were here.

us. We have found managers and carers to be friendly, courteous and kind. They have prepared meals and done some cleaning and carried out welfare checks which have been invaluable for us when we have needed some respite. I would not hesitate to recommend them.

support which the company continues to provide in an area of Scotland so low on resources.

different carers came in, recently my mum became anxious and confused; it's so important to know and trust your carers.

on any health issues or other issues that need to be sorted and give more than 100% of their dedication, energy and kindness to my father and his needs.