Home Care Providers Owned by Home Instead in Glasgow City

I would absolutely recommend them as a safe and reliable service .

The two gents who do the 24 hour care are amazing. They both take care of David 100 per cent. They attend to all his needs and when I have gone to see David he is dressed immaculately. He is always clean and tidy.

They also do the housework and I must say it is the cleanest I ever saw it since David started using the service.

They also take David out and recently the have taken him to his Church.

David has settled in to being taken care round the click.

If there is a problem they will let me know immediately.

I can't fault the service.

Home instead provided care pro to my mother for nearly 4 years. We were promised quality carers, good compatibility and full management. All we needed to do was visit. It took best part of 3 years during which numerous carers were provided who were totally the opposite. There was a general lack of communication with the company and an apparent high turnover of office staff. Through 3 years of trial and error, but mainly the latter, two very good carers were eventually found and supported my mother till the end. Unfortunately in the last 15 months of our relationship with the company the finance department were completely incompetent through lack of invoicing, communication, notification of cost increases, clarification of expenses and a change in payment procedure.

So in brief - a lot of perseverance, a lot of stress, a lot of broken promises, incompetent senior management and overall in my opinion, poor value for money. I can only say thank goodness for the two girls (carers)

My mother has received care from Home Instead for that last 4 years. Over that time she has met a number of the care professionals who have all been excellent with her and treat her with kindness and dignity. Her needs have changed over that period and Home Instead office staff have been very understanding of this and have accommodated visit changes - prioritising care professionals that she is familiar with, which is so important for someone living with dementia.

She developed a very close bond with her main care professional who is just fabulous .This has been a great comfort to our family as she has spent time with mum and we have been able to relax knowing she is in such good hands - and that they are enjoying their time together.

We would not hesitate to recommend Home Instead to other families - thankyou all!

Wonderful service provided for my grandad at such a short notice, carers very knowledgeable and professional and admin very empathetic. Great support at such a difficult time, especially with how prompt they organised everything!

Staff were incredibly helpful in answering any queries I had about care for my father, were incredibly attentive and patient with him.

Staff made the entire process quick and smooth and went above and beyond to help my father during visits.

Overall, I feel much more supported and less worried knowing I have this help in place.

I always felt respected and well looked after, and I would highly recommend Home Instead to anyone needing care at home.

The staff are very good communicators and always there for you if you need their help.

Home Instead offer a very reliable and efficient service and keep me as the the solicitor/attorney of the person in need of care fully informed and re-assured that the cover is round the clock. The care pro's all seem to be very friendly and have a very mice manner with the person being cared for

Home Instead provided a care professional to provide companionship for my husband who was housebound. This service was greatly appreciated by us both and we looked forward to our carer coming every week. She had a cheery outlook and was very helpful and kind and we had a nice, friendly relationship with her. Sadly my husband passed away, however, as I did not want to lose the carer, I decided to continue with the service for myself.

The team have all been amazing, we have had such a positive experience and everyone has been very caring, compassionate and person centred. The care and support my Mum has been receiving has given me reassurance and ensured I have much more quality time with my parents. Thank you to all

Home Instead are by far the best care service provider ive delt with, from office staff elidh elona alsion always there at the other end of a call to help with anything nothing is ever a bother, all 3 ladies have went above and beyond for myself and my aunty, Leonard and sadyia are amazing care pros, who both myself and aunty have a great relationship with, always so kind and caring u can tell they love there job

Home Instead helped me with last-minute, short-term care need when my wife had to go abroad to visit her family. With my health issues, I struggled to keep on top of everything, and Home Instead removed that burden for me.

After calling, they arranged a consultation at my home within a couple of days, and I was able to get help straight away. My carer took care of tasks around the house, picking up essentials for me, and helped relieve the stress and pain I was feeling trying to keep things running at home while I was on my own.

I felt taken by surprise and a little depressed at realising my lack of independence, but the staff at Home Instead were incredibly nice, efficient, and made me feel looked after and never judged. Next time I need help to keep my life together, I won't hesitate to call them again.

For anyone out there looking for short-term or long-term support, I would highly recommend Home Instead.

I thoroughly recommend their services to anyone as I am sure they will show the same compassionate approach but also with humour to the task in hand.

Its a very reliable service which we could not now do without

Very pleased with the care provided to my Mum which allowed us to go on holiday for a week. The care provider put my Mum at ease from the start as it was the first time she had anyone outside of family caring for her. Nothing was too much trouble and the visit was long enough for her to do what was needed and also have a lovely chat. Have already booked in further visits to cover our upcoming holidays. Great service to allow families to have a break knowing their loved one is being well looked after.

We have had the support of Home Instead ( Glasgow North ) for over a year now with care for our Mother aged 94. This support has been a perfect solution to keep her in the comfort of her own home, whilst receiving the daily help and companionship she required. We cannot recommend the carers more highly. Each and every carer brought personality and a huge warmth to their visits, which was so re- assuring to our family. Not only did they complete all personal care and day to day assistance in a respectful and cheerful manner, they were happy to join Mum in jigsaws and Upword games, which she has always loved. They were able to bring ideas to us to enhance Mum's care and they all took time to engage and chat and to draw out memories from the past and to make our Mum laugh. The daily online updates via the Home Instead app were brilliant and gave us huge comfort. We have very reluctantly now moved Mum into residential care in Bearsden, but we will miss you guys!! Thank you all.

Hi Home Instead provided personal care for my mum from January until Match 2025. My mum was recovering from a knee replacement so her mobility at first was very limited for the first weeks. All carers that attended to mum where all very good. The support mum and received was very good. I would be happy to recommend Home Instead. They provided care to my dad for four years before he sadly passed away. As a family we appreciated there support. I would have no hesitation in using them in the future.

Home Instead have been supporting my mum while my dad has been in hospital for the last few months. The care and admin staff are lovely. The service is very flexible and accommodating of changing needs. It has given me great peace of mind as I live in a different country and feel reassured that mum is being so well supported.