Minimum 1 hour visits - available on request.
Available on request
Home Instead (Glasgow South) has a Review Score of 9.7 (9.651) out of 10, based on 14 reviews in the last 2 years.
Over all time Home Instead (Glasgow South) has 64 reviews.
5.0 out of 5
Many thanks for such a lovely review. Short-term servces such as we provided for your Mum are always very special, as we realise how difficult it can be to trust others to support loved ones in the same way as you would yourself. Its great to hear that you are so happy and are comfortable in planning further breaks - we are always here when you need us
5.0 out of 5
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Thank you for taking the time to review our service - its always encouraging to hear that things are going well. I will make sure the Care Professionals who visit are aware of your kind words. Thanks again
5.0 out of 5
We really appreciate your comments. You have effectively summed up what we all work so hard every day to do! We are very proud of our Care Professionals and their dedication to the work they carry out so its especially encouraging to read that this is also recognised by our Clients and their families. Its great to hear you have recommended us to others thereby giving us the opportunity to help more people. Thanks again
5.0 out of 5
Many thanks for taking the time to post such a lovely Review. I will make sure both the Office Team, and the relevant Care Professionals are made aware of your kind words
1.0 out of 5
Hi Jacqueline and thank you for your feedback. We are sorry that you were not satisfied with your experience, but feel it is important for us to clarify some points. Our team are trained to follow professional care standards, including the use of appropriate PPE, which is a strict requirement. If there were any concerns regarding service delivery, we always encourage open communication so that we can address them immediately. We also want to note that your concerns were acknowledged and addressed at the time, including waiving the invoice as a gesture of goodwill. Given that resolution was reached, we are disappointed to see this review misrepresenting the outcome. We remain committed to providing quality care and would be happy to discuss any outstanding concerns. Please don't hesitate to reach out to us directly.
5.0 out of 5
5.0 out of 5
Thank you very much for taking the time to provide us with your feedback. I am delighted to hear how positive your experiences have been and that you would recommend us!
5.0 out of 5
Thank you very much for taking time to provide us with feedback. We are delighted to hear the positive impact our service has had on Mum and the whole family. We hope you continue to enjoy the care and support from Home Instead Glasgow South!
5.0 out of 5
Thank you very much for taking time to give us feedback on the service which we provide. We are delighted that this has been such a positive experience and has been responsive to Mum's changing needs!
5.0 out of 5
Thank you very much for taking time to give us feedback on the service which we provide. We are delighted to hear the positive experience you have with Home Instead Glasgow South. We hope you continue to enjoy working with our team and that you are happy with our matching process!
5.0 out of 5
Thank you very much for taking the time to share your experience with us. Your heartfelt words truly resonate with our team and serve as a reminder of why we are passionate about what we do. It is evident you found comfort and peace of mind in our services while supporting your mother from a distance. Providing excellent care in challenging circumstances is at the core of what we strive for and are thrilled to hear that we were able to meet your expectations.
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5.0 out of 5
Thank you for taking the time to independently review our service here at Home Instead Glasgow South. We are absolutely delighted to hear such positive feedback regarding our teams and the quality care and support being received. I look forward to sharing your feedback. Thanks Lesley.
The Review Score of 9.7 (9.651) out of 10 for Home Instead (Glasgow South) is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Home Instead (Glasgow South) is based on 13 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
As a Care Manager, the past year in my role with Home Instead has been incredibly fulfilling. The opportunity to make a tangible difference in the lives of our clients has been profoundly rewarding.
Every day, I get to work closely with individuals and their families, creating personalised care plans that genuinely improve their quality of life. The support from my colleagues and the organisation's strong emphasis on teamwork and professional development have made this experience even more enriching. Knowing that my efforts contribute to better health outcomes and greater peace of mind for those we serve is the ultimate fulfilment. At Home Instead, I truly feel I am part of something special, where compassion and excellence go hand in hand.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Home Instead (Glasgow South) to verify any information. View our terms and conditions. Home Instead (Glasgow South) has an Enhanced Service - more info.
