Home Care Providers Owned by Home Instead in Northamptonshire

The company introduction policy enhances the experience and the getting to know each other fills in a massive gap that living alone has left.

Everything is satisfactory, no issues since having Home Instead come to us.

Finding a care agency I can trust implicitly with my father's well-being was a significant challenge. My father has Parkinsons Disease and requires assistance. Home Instead Northampton has been an absolute lifeline. The care manager and scheduler are highly responsive and professional, but it is the frontline carers truly make the difference. They don't just 'perform tasks'; they build genuine relationships. Whether it's navigating complex medication schedules or accompanying my father on his beloved garden centre trips, they treat him with the dignity and respect he deserves. Their ability to coordinate with me across time zones and provide objective, strategic feedback has alleviated so much of my anxiety. I cannot recommend them highly enough for any family needing premium, reliable care for a loved one.

Very satisfied with all carers, very good.

I have been a client at Home Instead Northampton for 1 year. I have 6 carers, and each one individualy are brilliant at meeting my needs. They are all very helpful. I see them more friends than my carers.

We have been using Home Instead, Northampton for almost three years, providing care for my mother who has been diagnosed with Vascular Dementia. The carers have been consistent (very important for us) and have done everything asked of them. We have regular review meetings to ensure care is appropriate and making changes where required. Communication is very good from the team at the local office, which again is very important. We would definitely recommend them.

My Aunt who has live in care due to her Alzheimer's was recently hospitalised. Home Instead continued to visit every day for a prolonged period to keep her company and to provide emotional care and support. We cannot fault the carers compassion and kindness. We have used them for 3 years now and have no hesitation in recommending them

The carers who look after my mum are friendly and caring. Very happy with the level of support and care she receives. I find the app very helpful as I do not live near my mum so being able to read the notes is very useful and if I have any concerns I can contact the office. The office staff are very friendly and helpful

Highly recommend.

Thank you, Home Instead, for putting my parents 1st :)

I have been with Home Instead for 2 years, and I can only say I find them excellent. I am very happy with their services and staff who work for them.

I cannot recommend Home Instead highly enough.

I was anxious to find a care organisation my father and our family could rely on to provide the appropriate level of support at home that he now needs. From the very first conversation with the office I was immediately reassured that we were in good hands. Communication was efficient, clear and honest and we were accommodated with a home visit and a home care plan in place within 3 days without feeling rushed or under pressure.

Having now had two hours' home care and support daily for 6 weeks, we have nothing but praise for your delightful carers and the organisation itself. My father's physical health is gradually improving and the additional company provided with daily visits has definitely helped his wellbeing. He feels safe, comfortable, respected, in control and this is enormously reassuring both for himself and our family. Thank you all for your exemplary care provision with your clients at the heart of what you do.

I have used this service for the last 3 months and found it to be very good. The carers are all reliable, kind and sensible. Having the app is useful to see what is going on. The reports show a high level of compassion, to... and understanding. The admin staff have also been helpful, especially when plans have had to change at short notice.

The people who attend are very good, helpful and kind.

All the ladies who cared for my husband were very pleasant and we enjoyed meeting them. They were also willing and helpful.

I wish I could write into the App too to help me message them, as I currently have to email the office.

Extremely good, kind and helpful staff, always on time. Nothing is too much trouble. The girls go out of their way to anticipate, manage and adapt to everything. Very helpful and kind during the demise of my husband.

I am having excellent care from two very nice ladies who are a pleasure to work with they are so kind caring and helpful.

Absolutely fantastic service! We engaged with the Care Coordinator and her team last month and after several meetings/assessments and form filling my mum has started her care today. She called me to say how pleased and happy she was with the lovely carer. She showered, changed, had a coffee and got her bed made in 1 hour. In her words, she said she felt like a different woman and by 9 am was ready to go out. After many weeks of anxiety, mum can now relax and look forward to her day. Thank you, team, I am so pleased!

I look forward each morning to having my carer. Each one is cheerful and the majority of them have a wonderful smile. All of them are efficient and treat me with dignity. Which I appreciate at my age - 96. I like learning about their families and activities.