Home Instead (Northampton)
4 Scirocco Close, Moulton Park Office Village,
Northampton
NN3 6AP
These prices are only a guideline, please contact Home Instead (Northampton) to find out the exact price for your requirements.
Home Instead (Northampton) has a Review Score of 9.7 (9.675) out of 10, based on 21 reviews in the last 2 years.
Over all time Home Instead (Northampton) has 68 reviews.
5.0 out of 5
I was anxious to find a care organisation my father and our family could rely on to provide the appropriate level of support at home that he now needs. From the very first conversation with the office I was immediately reassured that we were in good
Having now had two hours' home care and support daily for 6 weeks, we have nothing but praise for your delightful carers and the organisation itself. My father's physical health is gradually improving and the additional company provided with daily visits has definitely helped his wellbeing. He feels safe, comfortable, respected, in control and this is enormously reassuring both for himself and our family. Thank you all for your exemplary care provision with your clients at the heart of what you do.
Thank you so much for this wonderful review of our service, we pride ourselves on delivering support at the highest level and the quality of our care professional's is second to none. We are so delighted that you found Home Instead Northampton so reassuring and easy to work with.
4.0 out of 5
Thank you for taking the time to leave us a review. We always try to meet our clients changing needs, and work with their families and I'm pleased you have benefited from this.
5.0 out of 5
Thank you for taking the time to leave this review, we always appreciate good feedback.
4.0 out of 5
Thank you for taking the time to leave us this review, we were very glad to be able to help you out at such short notice and so glad your husband recovered quickly.
4.0 out of 5
Thank you for taking time to leave a review. Unfortunately the app is not owned by Home Instead and could be challenging to monitor with the number of individuals who have access to the app. We do have a dedicated Client email address which I will send to you incase you have not seen that on the Comms letter yet.
5.0 out of 5
Thank you so much for your kind words. Your care team always thought a lot of both you and your husband and we are all glad to continue supporting you. I will pass on your kind words to the Care professionals.
5.0 out of 5
Thank you for this lovely review and we are happy that you feel your time with our Care Professionals is beneficial.
5.0 out of 5
Thank you so much for this wonderful review. We are all very glad that having our support has made such a difference. Your mum's Care professionals enjoy their time with her too.
4.0 out of 5
We are very glad that you look forward to your visits every day and that your care professionals are meeting all your needs. Thank you for this lovely review.
5.0 out of 5
Thank you for such a wonderful review. We are so glad that you and your husband are happy and feel well-supported, our Care professionals enjoy their visits with you too.
4.0 out of 5
Thank you for taking the time to leave this review. I am glad our Care Professionals are supporting you well. Sadly, we do understand the concerns around cost.
5.0 out of 5
Thank you for such a lovely review, our Care Professionals and Office team are always pleased to receive such wonderful feedback.
5.0 out of 5
Thank you for your lovely review. We are glad that both mum and yourself feel well supported.
5.0 out of 5
We are so pleased that you took the time to send in this lovely review and that you are happy with the care professionals and office support.
5.0 out of 5
We are glad that you feel well supported and our Care Professionals are kind, then this enables your family to have peace of mind.
5.0 out of 5
Thank you for your kind words, we are so glad that we are able to support both you and your mum in this way.
4.0 out of 5
Thank you for your lovely review, the Care professionals enjoyed their outings with your husband and yourself when you joined them too.
5.0 out of 5
Thank you. Our care professionals always try to involve family and keep them informed. I'm so glad Mum is moving closer to be where the family can visit on a regular basis.
4.0 out of 5
5.0 out of 5
The Review Score of 9.7 (9.675) out of 10 for Home Instead (Northampton) is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Home Instead (Northampton) is based on 21 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
My name is Emma Bennett, I have 32 years of experience working as a nurse in the NHS. I have worked for Home Instead since 2018, which means I have 36 years experience of working with people across all age groups.
I now work with the Care Professional Team at Home Instead where I share the role of training and the development of our Care Professionals and key players. This includes supporting them with their inductions and then ongoing support and training. My main role is ensuring and maintaining compliance with Care Professional development and mandatory training, to both Home Instead and CQC standards.
Hi, my name is Hannah Rootes. I have worked for Home Instead Northampton since August 2020 and have recently joined the Client Experience Team. A big part of my role is that I go and meet new clients and create their Care Plans so that we and our Care Professionals can provide the best level of care possible. When I do this my focus is always, on what our clients want to achieve and what is important to them- our clients are at the centre of everything I do. I have lived in Northampton all my life and have enjoyed growing up here. In my life, I have seen all aspects of care, where before working for Home Instead I cared for the family. Due to this, I use all of my experience as a family member of a loved one needing care and as a Care Professional to ensure all of our Clients receive the best care we can provide.
When I am not working, I enjoy spending time with my family, especially my daughter. I also love to read good books and go for a scenic walk where I can take some photographs with my DSLR camera.
I have been in healthcare for 18 years and have loved every minute of it. I have worked with children, young adults, and the elderly, all within Care Homes and Domiciliary settings.
I started work in Domiciliary care as a Carer, upon returning from maternity leave I was promoted to a Senior. I later progressed to being a Trainer, Scheduler, Deputy Manager and now Recruitment Manager with Home Instead.
I have only been at Home instead for just over a year and everyone is very welcoming, caring and passionate about what they do.
In my spare time, I enjoy spending time with my family and friends, going camping, being outdoors and plenty of movie nights.
My name is Charlee Kaye. I have worked in the Care Sector for 8 years, where I have worked for Home Instead for most of this time. I am a part of the Client Experience team at Home Instead Northampton, where I ensure our client’s experience with Home Instead is what they want. This may be from completing reviews with our clients, attending client visits and supporting Clients and Care Professionals with their needs on a day-to-day basis.
I have always lived in Northampton, where I have raised my family. In my spare time, I enjoy spending time with my friends and family. I enjoy going on holidays, attending social events, and living life to the full. Before joining Home Instead, I trained to become a hairdresser and spent 10 years in a salon. This has given me lots of experience in communicating with clients and understanding their needs.
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