Home Instead (East Northants)
3 Regent Park, Booth Drive, Park Farm South,
Wellingborough
NN8 6GR
These prices are only a guideline, please contact Home Instead (East Northants) to find out the exact price for your requirements.
Home Instead (East Northants) has a Review Score of 8.7 (8.667) out of 10, based on 3 reviews in the last 2 years.
Over all time Home Instead (East Northants) has 50 reviews.
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Unfortunately, there seems to be a problem with the procedure when care is no longer possible. My mother went into hospital unexpectedly after a fall. I
On ringing the office to terminate the contract, I was told that under the terms agreed in 2017 my Mum was to pay for 2 weeks care, which she obviously didn’t receive. At such a stressful time, this feels so unfair. How can she give 2 weeks' notice when she doesn’t even comprehend what has happened to her?
Perhaps the contract needs amending?
We would like to say that it has been a pleasure providing care services for your mother and we wish her all the best for the future. We understand that as a family, making the decision to support your mother to move into residential care would have been difficult and we would not have wanted to add to the emotional upset. However, we feel we must explain that our consultation process prior to service commences ensures service agreements are discussed fully with clients and their families. During this process, we always point out the required notice period upon closing a contract.
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The Review Score of 8.7 (8.667) out of 10 for Home Instead (East Northants) is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Home Instead (East Northants) is based on 3 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 = 4
Sheri joined Home Instead in July 2014. She has worked in the care industry for 10 years as a CAREGiver and in a supervisory role. During this time Sheri studied for and gained an NVQ Level 3 in Health and Social Care along with many other valuable qualifications within the care industry including Understanding Dementia and End of Life care.
Since joining Home Instead, Sheri has been promoted to Assistant Care Manager as well as recently gained her QCF Level 5 Diploma in Leadership and Management in Health and Social Care. This has enabled Sheri to accept a further promotion to become our Operations & Registered Care Manager. Sheri has a great passion for everything she does and enjoys meeting new people and supporting our clients.
Outside work, Sheri enjoys spending time travelling with her husband and 2 daughters and meeting up with friends.
Jackie has worked in the care industry for over 20 years, starting off as a care assistant in a residential home for the elderly and then a day centre for Adults with Learning Disabilities. Jackie has also supported people with very complex needs; acquired brain injury and tracheotomy ventilated care. During this time, she gained her level 3 NVQ.
Jackie came to us in 2016 as a Care Manager. She spends much of her time, meeting with her clients, and supporting them to achieve what is important to them. Since Jackie joined our team, she has gone on to gain the Level 5 Diploma in Leadership for Health and Social Care.
Jackie is our champion for nutrition. She has taken a keen interest in her own wellbeing these last 12 months, becoming healthier and fitter, and taking up running in her spare time.
Angela has recently become one of our Care Managers. She has worked in the care industry for over 10 years as a Senior Care Coordinator and in 2014 won the Regional Great British Care Award for HomeCare Coordinator
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Home Instead (East Northants) to verify any information. View our terms and conditions. Home Instead (East Northants) has an Enhanced Service - more info.
