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Home Care Providers Owned by Home Instead in Leicestershire

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9.5 Group Review Score (the average from all locations with a review score)
  • Home Care Providers Owned by Home Instead in Leicestershire

Only the locations & reviews in Leicestershire for Home Instead are showing below.

View the details of all 243 locations (with 12349 reviews) owned by Home Instead

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Home Instead Locations in Leicestershire (4)

4 Home Care Providers owned by Home Instead in Leicestershire
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Home Instead (Hinckley, Burbage & Nuneaton)
The Old Byre, Fields Farm Business Centre, Sapcote, Leicester LE9 4LH 
9.6 45 reviews
Home Instead (Hinckley, Burbage & Nuneaton), Leicester, Leicestershire
"We cannot thank the team at Home Instead Burbage enough for the care and kindness they showed to our Nanna. The admin staff were always…"   Read all 45 reviews
  • Visiting Care from £37.75 / hour
  • Live-in Care from £1,800 / week

Home Instead Hinckley, Burbage & Nuneaton provide quality home care services to people in their own homes, where they are most happy and comfortable. Care is personalised, tailored to meet the needs ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
Home Instead (West Leicestershire & Market Bosworth)
46 Boston Road, Beaumont Business Centre, Beaumont Leys, Leicester LE4 1AA 
9.4 77 reviews
Home Instead (West Leicestershire & Market Bosworth), Leicester, Leicestershire
"I can't thank the staff and management enough for their help and support during a difficult time. My father looked forward to their visits…"   Read all 77 reviews
  • Visiting Care from £35 / hour

Home Instead (West Leicestershire & Market Bosworth) specialises in the care of older adults in their own home, providing a welcoming alternative to life in a care home. The service is built ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
Home Instead (Market Harborough, Oadby, Corby & Oakham)
23 Stoughton Road, Oadby, Leicester LE2 4DS 
9.8 77 reviews
Home Instead (Market Harborough, Oadby, Corby & Oakham), Leicester, Leicestershire
"Following 2 weeks in hospital and 2 weeks in a care home, I needed confidence restoring re showering. My initial contact and registration…"   Read all 77 reviews
  • Visiting Care from £36 / hour
  • Live-in Care from £1,925 / week

Rated Outstanding in all five areas by the CQC (since November 2019), Home Instead is a home care provider covering South Leicester, Rutland and Corby, including Market Harborough, Oadby, Corby & ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
Other Home Care Groups you may be interested in:
Alcedo Care North Wales, St Asaph
Alcedo Care

Home Instead Reviews in Leicestershire (245)

9.5

Home Instead has a Group Review Score of 9.5 (9.521) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Home Instead must have a Review Score.

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Review of

Home Instead (Hinckley, Burbage & Nuneaton)

from Denise H (Daughter of Client) published on 25 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We cannot thank the team at Home Instead Burbage enough for the care and kindness they showed to our Nanna.


The admin staff were always supportive, organised and compassionate, with excellent communication throughout.


Nanna was initially reluctant about having "companions", but that quickly changed

thanks to her wonderful carers, Steph and Zoe. They didn't just provide care - they built a genuine friendship with her. Nanna truly looked forward to their visits and loved their company.


They were always punctual, kept us updated, and were quick to notice changes in Nanna's condition, which we really appreciated. Their positivity and warmth meant so much to our whole family.


They even visited Nanna in hospital, which showed just how much they truly cared.


Steph and Zoe made a real difference to Nanna's final chapter and we will always be incredibly grateful.

Reply from Craig Mayes, Director at Home Instead (Hinckley, Burbage & Nuneaton)Thank you so much for comments stating our support, organisation, compassion, and communication we hope that is how we overcame the initial reluctance. We will always remember receiving a picture of your Nanna enjoying a fish and chip lunch and we are not exaggerating it was the width of her shoulders. We will be sure to pass on your kind comments to the team. Kind Regards, Home Instead - Hinckley, Burbage & Nuneaton.
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Review of

Home Instead (Market Harborough, Oadby, Corby & Oakham)

from Dilys F (Client) published on 3 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Following 2 weeks in hospital and 2 weeks in a care home, I needed confidence restoring re showering. My initial contact and registration meeting were both efficient and friendly. I felt in control of what service I needed - the company listened to what I required. Having the same carer each visit was
very valuable and appreciated. Thank you for restoring my confidence and helping in various other ways.
Reply from Angela Farrow, Manager at Home Instead (Market Harborough, Oadby, Corby & Oakham)Thank you Dilys, we were so pleased to have supported your rehabilitation and helped you restore your confidence to enjoy living independently in your own home.
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  • Value for Money
Review of

Home Instead (West Leicestershire & Market Bosworth)

from Lorraine J (Daughter of Client) published on 2 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I can't thank the staff and management enough for their help and support during a difficult time. My father looked forward to their visits so much.
Reply from Nisha Chandarana, Managing Director at Home Instead (West Leicestershire & Market Bosworth)Thank you for your wonderful review, Lorraine. We really appreciate your feedback.
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Review of

Home Instead (Hinckley, Burbage & Nuneaton)

from M L (Daughter of Client) published on 25 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The Homestead staff & care professionals have always taken care of my father very well. Nothing asked is too much trouble for them. They are all lovely people and often go above and beyond. I have recommended Homestead to other people and they are now using them too. Thank you to all for your care
and compassion.
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Review of

Home Instead (Market Harborough, Oadby, Corby & Oakham)

from Robert W (Son of Client) published on 29 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Valentine looked after my dad David for 48 hours whilst my mum was on holiday.
She cared for my dad in his home, her care was absolutely excellent.
Extremely professional, and I noted she cooked dad some excellent meals.
Valentine also looked after him tirelessly for the period, she was assigned
to care for my dad in the Home place.
Valentine is a real credit to Home instead, and the caring profession.
Thank you for your kind, and excellent care.
Reply from Gail Devereux-Batchelor, Director at Home Instead (Market Harborough, Oadby, Corby & Oakham)Such a lovely review to receive at the start of our week! So good to hear how our care team have provided such peace of mind whilst the family have been away. I'll pass it onto Valentine and the Care Managers who support behind the scenes to ensure everything is just as it should be for your loved ones. Thank you for taking the time to write this review too!
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Review of

Home Instead (Hinckley, Burbage & Nuneaton)

from S H (Daughter of Client) published on 24 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have been using Home Instead Hinckley to care for my Mum for almost a year now.
I have nothing but praise for Home Instead. The care-pros, the office staff and management are all wonderful and have improved the quality of my Mum's life incredibly. My Mum really looks forwards to the visits, nothing
is too much trouble and I feel content that my Mum is receiving the highest level of care while being able to remain in her own home.
Reply from Craig Mayes, Director at Home Instead (Hinckley, Burbage & Nuneaton)Thank you so much for the kind review; we have equally enjoyed the pleasure of your Mum's company and seeing how much progress she has made over the last year. We are so pleased that she has been whizzing around on her scooter again. Kind Regards, Home Instead - Hinckley, Burbage & Nuneaton.
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Review of

Home Instead (Market Harborough, Oadby, Corby & Oakham)

from M H (Husband of Client) published on 21 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Uncertain as to what service my wife would require I was a little concerned. However, the service and support given over 4 months were exemplary. Both management and carers give their genuine support at all times and treated her with exceptional care and attention. Whenever a change or support was identified,
the system was able to cater for the need with the carers ending up 'part of the family'. All tasks were undertaken and performed to a very high standard. Thank you to one and all.
Reply from Gail Devereux-Batchelor, Director at Home Instead (Market Harborough, Oadby, Corby & Oakham)We are so pleased to hear you saying that our service is exemplary. We invest in our staff training and ensure that they are supported to do their very best to care for our clients. I will pass this on to the care team.
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Review of

Home Instead (Leicester, Charnwood, Loughborough & Coalville)

from Kate B (Daughter of Client) published on 15 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Home Instead helped to quickly put together a care package for my two elderly parents who both suffer from dementia, taking into account their practical needs but also getting to know them as people, what was important to them and what they wanted out of their lives.


The whole team have been an absolute

pleasure to work with. In every interaction, they have always been extremely responsive, helpful, kind and supportive and very accommodating.


In the space of only a couple of weeks, the team at Home Instead have made such a big positive difference to the lives of my parents, for which I am hugely appreciative.

Reply from Shannon Harrington, Care Manager at Home Instead (Leicester, Charnwood, Loughborough & Coalville)Thank you so much for your kind and thoughtful review.It means a great deal to our entire team to hear how the support we've provided has positively impacted your parents' lives. We always strive to deliver care that is not only responsive and practical but also person-centred-truly getting to know each individual and what matters most to them. Knowing that we've been able to make a difference so quickly is incredibly rewarding.Your appreciation will be shared with the care professionals involved, and I know it will mean a lot to them.
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Review of

Home Instead (Market Harborough, Oadby, Corby & Oakham)

from S C (Client) published on 14 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
An excellent service provided by the Company and allocated Carer.
All staff that we had contact with were very helpful, informative and adapted to our needs.
We look forward to using them in the future.
Thank you very much.
Reply from Gail Devereux-Batchelor, Director at Home Instead (Market Harborough, Oadby, Corby & Oakham)Thank you so much for taking the time to review our service - the care team spirit is always really lifted when we hear such praise and that we provided an excellent service.
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Review of

Home Instead (Market Harborough, Oadby, Corby & Oakham)

from J D (Client) published on 26 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
In my experience, nothing seems to be beyond any of the staff. Always so helpful and kind.
Reply from Gail Devereux-Batchelor, Director at Home Instead (Market Harborough, Oadby, Corby & Oakham)Thank you for taking the time to send us a review. It's so good to read that we are getting it right and I will pass your kind words to the team.
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Review of

Home Instead (Leicester, Charnwood, Loughborough & Coalville)

from Alan W (Father of Client) published on 19 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can't adequately say how much I have appreciated the team's support over the last 3 years.Their professionalism, care and attentiveness was outstanding and they were responsive to our changing needs throughout.
Reply from Shannon Harrington, Care Manager at Home Instead (Leicester, Charnwood, Loughborough & Coalville)Hi, thank you so much for your review, I am so happy to hear that the team made you feel so supported. The last 3 years has been a pleasure to support. All the best.
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Review of

Home Instead (Market Harborough, Oadby, Corby & Oakham)

from Nicky H (Daughter of Client) published on 11 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Home Instead have been brilliant at setting up increased support at very short notice for both my parents. This was after a referral to Social Services.
The care given is outstanding and goes above and beyond. One of the carers took my mum to the GP surgery with 15 minutes notice.
I know my very
elderly parents are in very good hands, care and advice provided is in their best interest and we can follow each visit in the app. This is very helpful living away from them.
Communication is exemplary, especially if there is an issue which needs addressing urgently.
Home Instead were recommended to me by friends and best decision was made now they are caring for my parents.
Reply from Gail Devereux-Batchelor, Director at Home Instead (Market Harborough, Oadby, Corby & Oakham)Thank you so much for your kind words and for taking the time to share your experience. It truly makes our day brighter to hear that the care we provided to your parents made such a difference.Providing compassionate, attentive support is at the heart of everything we do, and knowing that our efforts have brought reassurance to you and your family is incredibly rewarding. Your appreciation inspires all the team and I will pass this on to them.
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Review of

Home Instead (Market Harborough, Oadby, Corby & Oakham)

from Moira S (Daughter of Client) published on 13 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our darling mother started care with carers from Home Instead in January 2025. Sadly her health declined and in April Mum sadly required End of Life care.
The incredible team supported us 4 times a day. The care and love and comfort they gave our mother was so natural and truly amazing. They also
checked on us to see if they could support us in anyway.
We were so lucky and fortunate to have their support and cannot thank them enough for everything.
Thank you Home Instead for everything. We were so touched by your professionalism and care.
Reply from Gail Devereux-Batchelor, Director at Home Instead (Market Harborough, Oadby, Corby & Oakham)It was a pleasure to provide care to your lovely mother. Thank you for your kind words which I know our team will appreciate. Kindest regards
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Review of

Home Instead (Market Harborough, Oadby, Corby & Oakham)

from Debbie D (Daughter of Client) published on 24 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Home instead took on providing my mums care approximately 7 years ago. From the on set they were very professional friendly and polite. They got to know my mum really well and sent carers to match her personality and were more like friends than carers to her, although always in a professional and caring
manner. If I have had any concerns about my mum and her care they have always returned my call promptly and answered any concerns I've had, they have worked with myself and my mum to make changes to her care as needed when there have been changes in her health. I always felt confident my mum was receiving quality care by staff who really cared.
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Review of

Home Instead (Market Harborough, Oadby, Corby & Oakham)

from Charles C (Husband of Client) published on 24 April 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Our interface with Home Instead has been primarily with the care staff whom we found to have been well trained, courteous and efficient. The support staff coped well with the difficulty of juggling a programme of locations, times, dates and carer holidays. I do not know if Home Instead offer value for
money, I have no yard stick against which to make a judgement; suffice to say we were grateful for the service which they provided and would happily employ them again.
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Review of

Home Instead (Market Harborough, Oadby, Corby & Oakham)

from Corinna R (Client) published on 14 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been looked after by carers from Home Instead since returning to my flat after almost 3 years in hospital and physio rehab. I live on my own and have family in a village outside Harborough. The carers who come to me have become treasured friends. They often have the same interests as me (dogs,
wild birds, travelling and Tv programmes) so we have a lot to talk about. Thanks to their visits I have improved enormously and am able to look after myself (shower, cooking, Dressing and getting ready for bed). They sometimes shop for me although I am now able to walk into town with a 4 wheel walker. They help keep my flat tidy so family and visitors are happy, me too. They change my bed sheets and I do the washing. I enjoy being able to do things for myself. I also enjoy having people look after me but must learn to be independent again.
Reply from Gail Devereux-Batchelor, Director at Home Instead (Market Harborough, Oadby, Corby & Oakham)It's so good to read that we are getting it right, we work hard to match our caregivers to our clients. And thank you for taking the time to send us a review - your kind words mean a lot to our team.
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Review of

Home Instead (Market Harborough, Oadby, Corby & Oakham)

from Alan C (Son of Client) published on 2 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
A most excellent and professional care provider. Highly recommended if you want reassurance that anyone you know who needs home support will be in the very best of hands and care.
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Review of

Home Instead (West Leicestershire & Market Bosworth)

from Alison H (Daughter of Client) published on 27 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been impressed and reassured by the care given by Home Instead - both by the carers and the office team. It is good to know that I can approach them at short notice and be accorded a quick response.
It is especially pleasing that the same regular carers are in attendance - but with a few additional
ones now and again to keep things interesting! They have got to know my parents very well and can deal with all aspects of their care in an adaptable and versatile manner so that all their needs are considered.
My parents look forward to seeing them everyday and it is a relief to me and my family to know they are being well cared for.
Reply from Nisha Chandarana, Managing Director at Home Instead (West Leicestershire & Market Bosworth)Thank you for your wonderful feedback! We are delighted to hear that our team has provided care that brings comfort to both you and your parents. Consistency and adaptability are so important, and we are glad our Care professionals have made a positive impact. We truly appreciate your trust.
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Review of

Home Instead (West Leicestershire & Market Bosworth)

from J E (Daughter of Client) published on 27 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
A very caring and well organised service. Good focus on detail for individual clients and regular follow up for quality insurance. A thoroughly recommended service for those wanting to stay in their own home.
Reply from Nisha Chandarana, Managing Director at Home Instead (West Leicestershire & Market Bosworth)Thank you for your kind words! We are delighted that you appreciate our attention to detail and commitment to quality care. your recommendation means so much to us.
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Review of

Home Instead (Market Harborough, Oadby, Corby & Oakham)

from Joanne W (Daughter of Client) published on 27 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Home Instead have been a huge help to us during the decline of my father due to dementia and other illnesses. They have juggled and upped the care accordingly until my father had to go into a care home. His often challenging behaviour was never an issue for them and we received regular calls and feedback
from them. All the carers were amazing and seemed to go that extra mile always. We are so grateful.
Reply from Gail Devereux-Batchelor, Director at Home Instead (Market Harborough, Oadby, Corby & Oakham)Thank you so much for this lovely review - we always try to exceed expectations and it's really good to know that we were of such support to you. Home Instead are known for our reliabilty, and that clients have a small regular team. This is especially important when a client is living with Dementia. And yes, our carers certainly are amazing people, always going the extra mile to help when our client's needs change.
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Awards / Recognitions (9)

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