Home Care Providers Owned by Home Instead in Leicestershire

The Market Harborough Homeinstead team looked after my Dad from 2021 until late 2025 in my Mum's home, providing visits during the working week. They also supported when my Mum was away for a day giving her a break. He was suffering with Dementia, so as the disease progressed the type of care was adapted to suit his needs,. In the early stages they would take my Dad for long walks, then more latterly supported him more in the home. The team from in the office, to the carers attending offered an extremely professional service, both providing support to my Mum too.

They provided login details for the app, so if you are family member you can see what has happened on the visit. Everyone within the Homeinstead team is a credit to the care industry, and has exemplary standards at all levels.

I would highly recommend Homeinstead as a care provider for support within the home environment.

Over the past months we have clearly seen the benefits of the partnership arrangements as both my in-laws are happier, healthier and more relaxed. I sincerely thank Home Instead

Home Instead have been looking after my Mother-in-Law for the past 6 months. She has early dementia and is therefore not always easy to deal with. With the help of Home Instead she continues to live by herself at her home. The manner in which the carers encourage and support her with her eating and going out is much admired and appreciated by her family.

The HomeInstead Team cared for my husband for over 4 years x 5 times per week and during that time, we saw the same carers, with just one or two changes. The care they provided in taking him for walks, preparing his lunch, changing pads and latterly as his dementia worsened showering him gave him some quality of life and enabled me to keep him at home for far longer than was expected. The support and friendship they showed me also helped during often very difficult times. They are an incredibly professional, kind, have immense patience and their specific training and understanding of dementia clearly helped our situation.

Carers were always on time and if they were running slightly late, the office would call to let me know.

When I needed to extend or arrange for additional care to allow me to do other things, the office staff were so helpful and accommodating, informing me which carer would looking after David.

Thank you for the most wonderful and kind team of carers

Home instead have been caring for my father who had dementia for many years. They have been great at looking after him. What we liked about the service is that he had regular carers who he got to know. They were also very supportive to my Mum and would almost act as a support carer for her - in other words they would check in with her too, which was reassuring to know another person was looking out for her. The service is also really good as it was very flexible. They could increase or decrease the care as it was needed. Overall we were very pleased with the care home instead provided. I have already recommended them to friends too. Thank you so much!!

Thank you for allowing mum to remain independent and for the amazing care and support you gave her.

We cannot thank the team at Home Instead Burbage enough for the care and kindness they showed to our Nanna.

The admin staff were always supportive, organised and compassionate, with excellent communication throughout.

Nanna was initially reluctant about having "companions", but that quickly changed thanks to her wonderful carers, Steph and Zoe. They didn't just provide care - they built a genuine friendship with her. Nanna truly looked forward to their visits and loved their company.

They were always punctual, kept us updated, and were quick to notice changes in Nanna's condition, which we really appreciated. Their positivity and warmth meant so much to our whole family.

They even visited Nanna in hospital, which showed just how much they truly cared.

Steph and Zoe made a real difference to Nanna's final chapter and we will always be incredibly grateful.

Following 2 weeks in hospital and 2 weeks in a care home, I needed confidence restoring re showering. My initial contact and registration meeting were both efficient and friendly. I felt in control of what service I needed - the company listened to what I required. Having the same carer each visit was very valuable and appreciated. Thank you for restoring my confidence and helping in various other ways.

I can't thank the staff and management enough for their help and support during a difficult time. My father looked forward to their visits so much.

The Homestead staff & care professionals have always taken care of my father very well. Nothing asked is too much trouble for them. They are all lovely people and often go above and beyond. I have recommended Homestead to other people and they are now using them too. Thank you to all for your care and compassion.

I have nothing but praise for Home Instead. The care-pros, the office staff and management are all wonderful and have improved the quality of my Mum's life incredibly. My Mum really looks forwards to the visits, nothing is too much trouble and I feel content that my Mum is receiving the highest level of care while being able to remain in her own home.

Uncertain as to what service my wife would require I was a little concerned. However, the service and support given over 4 months were exemplary. Both management and carers give their genuine support at all times and treated her with exceptional care and attention. Whenever a change or support was identified, the system was able to cater for the need with the carers ending up 'part of the family'. All tasks were undertaken and performed to a very high standard. Thank you to one and all.

Home Instead helped to quickly put together a care package for my two elderly parents who both suffer from dementia, taking into account their practical needs but also getting to know them as people, what was important to them and what they wanted out of their lives.

The whole team have been an absolute pleasure to work with. In every interaction, they have always been extremely responsive, helpful, kind and supportive and very accommodating.

In the space of only a couple of weeks, the team at Home Instead have made such a big positive difference to the lives of my parents, for which I am hugely appreciative.

Thank you very much.

In my experience, nothing seems to be beyond any of the staff. Always so helpful and kind.

I can't adequately say how much I have appreciated the team's support over the last 3 years.Their professionalism, care and attentiveness was outstanding and they were responsive to our changing needs throughout.

Home Instead were recommended to me by friends and best decision was made now they are caring for my parents.

Thank you Home Instead for everything. We were so touched by your professionalism and care.

Our interface with Home Instead has been primarily with the care staff whom we found to have been well trained, courteous and efficient. The support staff coped well with the difficulty of juggling a programme of locations, times, dates and carer holidays. I do not know if Home Instead offer value for money, I have no yard stick against which to make a judgement; suffice to say we were grateful for the service which they provided and would happily employ them again.

Home instead took on providing my mums care approximately 7 years ago. From the on set they were very professional friendly and polite. They got to know my mum really well and sent carers to match her personality and were more like friends than carers to her, although always in a professional and caring manner. If I have had any concerns about my mum and her care they have always returned my call promptly and answered any concerns I've had, they have worked with myself and my mum to make changes to her care as needed when there have been changes in her health. I always felt confident my mum was receiving quality care by staff who really cared.