Home Care Providers Owned by Home Instead in Dorset

I have been really pleased with the service I have been given.

Home Instead Dorchester provided care visits to my Aunt and Uncle until he passed away in January 2025. They continued to look after my Aunt until June this year. Their staff have been kind, caring and many of them created a strong bond with my Aunt and Uncle. They were quick to inform me, close friends and family, the doctor's surgery etc when they had concerns about my Aunt and Uncle's health or general well being. The office staff were pro active and helpful adapting and increasing the care over time as needed. Thank you to you all for being great carers!

We have used Home Instead's care services for approx 3 years and it has been the best decision we made for our 93 year old mother. Mum's small team of girls always had her best interests at heart. They were kind, conscientious. They listened and they all offered continual professional care and attention always. Mum grew very fond of her little angel team and looked forward to seeing them all. We could not be more satisfied and grateful for all their hard work and attention they gave. Wishing you all continual success and happiness and HI.

Thankyou.

My team of carers are wonderful. After losing my husband, they have been there for me through such a difficult time. Home Instead is a very well run company. Thank you for all your support.

Home Instead Dorchester have made a huge difference for both myself and my husband. My husband has Alzheimer's and vascular dementia. I love the fact that the care is so personalised and nearly always with the same carer. Their support has meant that we still have a good quality of life and are able to maintain the music activities we love. This has helped ensure that my husband is happy and enjoying life.

I have been with Home Instead for a long time now. They understand the importance of continuity of personalities and do their best to achieve this. The carers are always willing to undertake any task required.

The two ladies who helped me were always friendly, professional, and respectful. They were always on time and always willing to do anything that I needed. I would never think twice about recommending your wonderful service to anyone who needed it. May I take this opportunity to thank you and the team for all the help you've given me.

I got Home Instead involved with my parents care when my mum was being discharged from hospital.My dad was very lonely while mum was away from home for 8 weeks and despite my whole family's best efforts we needed extra support.Dad has stage 1 Alzeimers disease but is otherwise well despite slow growing secondary skin cancer.He loves seeing the Care Pros and enjoys there company.Mum is fiercely independent but is slowly adjusting to much needed support as time is going on.She is slowly realising that she can't do it all due to physical limitations and health issues.She has been quite depressed after a lengthy hospital stay and has struggled to adjust to being back home again.The care pros have been very patient with her and have tried to support mum in all the things that she wants to do rather than do it all for her.She really values this.I have now got more time for myself in between my work and my own family commitments and social life.I would recommend Home Instead BCP.

Both my husband & I are happy with the service provided although we have had to get used to a fair few new carers recently.It takes a few visits from someone new for them to discover our needs but once we gat to know each other it is fine.

I can't say enough good things about the support the team at Home Instead provides. The carers are kind, reliable, and genuinely make a difference on the days they visit. Whether it's providing warm companionship for my mum, helping with light cleaning, or preparing meals, everything is done with care and attention. It's such a comfort knowing my mum is in such good hands!

We have increased my mother's care to include two additional hours of personal care specifically to help with showering. This has been very successful and my mother really enjoys her visits from Deb who has a great relationship with her. This is very reassuring for the family. Many thanks to the team for helping us arrange the increased care so quickly.

From the moment we made a tentative enquiry about the possibility of having a few hours home care for my mother some three years ago, Home Instead have been very professional and efficient and have provided an excellent service throughout . All the carers who visited my mother were honest, trustworthy, friendly, reliable and caring. As she got older, my mother required additional care and Home Instead were always there to meet her needs as her requirements changed.

Home Instead have provided an excellent service. With living a living a long distance away, Home Instead have been more than helpful with arranging various appointments when I have asked the service provider to telephone their office. The carers themselves look after my mother so well. With other services from Home Instead, they have put my mind at rest on many occasions, because of the distance. since Home Instead began providing care for my mother last August, 2024, I have nothing but praise for their diligence, something I don't very often think or say.

My mother's carers have been kind and caring. They are helpful, despite my mother's occasional resistance. Consistency is critical. As she gets to know them and trust them, she depends on them more. Their supervisor has been very helpful and accessible when I have had special requests.

As with all things most carers were excellent, some satisfactory. They have all been very caring and most of them we will miss very much. One in particular has almost become a family member

I cannot speak highly enough of this care organisation. They have an efficient and caring office team who have bent over backwards to support our needs Their care professionals all bring something extra to their role but also do an excellent expertise in quality care provision. They offer a real understanding of the needs of the client and family members supporting him. Their whole approach is highly professional but also deeply caring and friendly.

My husband and I are the only relatives available to support our elderly relative who lives in Dorset and we live in Yorkshire! The support from Home Instead has kept us sane! The care and constancy of the carers meant that Auntie could stay in her much-loved home for two more years after the death of her husband. The support and friendship for Auntie have been exemplary - and the staff have been marvellous in their liaison with ourselves so that together we could ensure health and happiness. More recently, continuing guidance and support has made the necessary transition to a Care Home worry-free. Brilliant! Thank you!

The office staff were friendly and helpful, and all of them seemed to know my mum. Any problems we encountered were handled quickly and professionally.

The Home Instead carers were excellent, helpful and thorough and efficient - they were a pleasure to have in our home. We felt they had been specially chosen to fit into our lifestyle. Thank you Home Instead, I have absolutely no reservations about recommending you to others.