Home Care Providers Owned by Home Instead in Dorset

My team of carers are wonderful. After losing my husband, they have been there for me through such a difficult time. Home Instead is a very well run company. Thank you for all your support.

Home Instead Dorchester have made a huge difference for both myself and my husband. My husband has Alzheimer's and vascular dementia. I love the fact that the care is so personalised and nearly always with the same carer. Their support has meant that we still have a good quality of life and are able to maintain the music activities we love. This has helped ensure that my husband is happy and enjoying life.

I have been with Home Instead for a long time now. They understand the importance of continuity of personalities and do their best to achieve this. The carers are always willing to undertake any task required.

The two ladies who helped me were always friendly, professional, and respectful. They were always on time and always willing to do anything that I needed. I would never think twice about recommending your wonderful service to anyone who needed it. May I take this opportunity to thank you and the team for all the help you've given me.

I got Home Instead involved with my parents care when my mum was being discharged from hospital.My dad was very lonely while mum was away from home for 8 weeks and despite my whole family's best efforts we needed extra support.Dad has stage 1 Alzeimers disease but is otherwise well despite slow growing secondary skin cancer.He loves seeing the Care Pros and enjoys there company.Mum is fiercely independent but is slowly adjusting to much needed support as time is going on.She is slowly realising that she can't do it all due to physical limitations and health issues.She has been quite depressed after a lengthy hospital stay and has struggled to adjust to being back home again.The care pros have been very patient with her and have tried to support mum in all the things that she wants to do rather than do it all for her.She really values this.I have now got more time for myself in between my work and my own family commitments and social life.I would recommend Home Instead BCP.

Both my husband & I are happy with the service provided although we have had to get used to a fair few new carers recently.It takes a few visits from someone new for them to discover our needs but once we gat to know each other it is fine.

I can't say enough good things about the support the team at Home Instead provides. The carers are kind, reliable, and genuinely make a difference on the days they visit. Whether it's providing warm companionship for my mum, helping with light cleaning, or preparing meals, everything is done with care and attention. It's such a comfort knowing my mum is in such good hands!

We have increased my mother's care to include two additional hours of personal care specifically to help with showering. This has been very successful and my mother really enjoys her visits from Deb who has a great relationship with her. This is very reassuring for the family. Many thanks to the team for helping us arrange the increased care so quickly.

From the moment we made a tentative enquiry about the possibility of having a few hours home care for my mother some three years ago, Home Instead have been very professional and efficient and have provided an excellent service throughout . All the carers who visited my mother were honest, trustworthy, friendly, reliable and caring. As she got older, my mother required additional care and Home Instead were always there to meet her needs as her requirements changed.

Home Instead have provided an excellent service. With living a living a long distance away, Home Instead have been more than helpful with arranging various appointments when I have asked the service provider to telephone their office. The carers themselves look after my mother so well. With other services from Home Instead, they have put my mind at rest on many occasions, because of the distance. since Home Instead began providing care for my mother last August, 2024, I have nothing but praise for their diligence, something I don't very often think or say.

My mother's carers have been kind and caring. They are helpful, despite my mother's occasional resistance. Consistency is critical. As she gets to know them and trust them, she depends on them more. Their supervisor has been very helpful and accessible when I have had special requests.

As with all things most carers were excellent, some satisfactory. They have all been very caring and most of them we will miss very much. One in particular has almost become a family member

I cannot speak highly enough of this care organisation. They have an efficient and caring office team who have bent over backwards to support our needs Their care professionals all bring something extra to their role but also do an excellent expertise in quality care provision. They offer a real understanding of the needs of the client and family members supporting him. Their whole approach is highly professional but also deeply caring and friendly.

My husband and I are the only relatives available to support our elderly relative who lives in Dorset and we live in Yorkshire! The support from Home Instead has kept us sane! The care and constancy of the carers meant that Auntie could stay in her much-loved home for two more years after the death of her husband. The support and friendship for Auntie have been exemplary - and the staff have been marvellous in their liaison with ourselves so that together we could ensure health and happiness. More recently, continuing guidance and support has made the necessary transition to a Care Home worry-free. Brilliant! Thank you!

The office staff were friendly and helpful, and all of them seemed to know my mum. Any problems we encountered were handled quickly and professionally.

The Home Instead carers were excellent, helpful and thorough and efficient - they were a pleasure to have in our home. We felt they had been specially chosen to fit into our lifestyle. Thank you Home Instead, I have absolutely no reservations about recommending you to others.

Home Instead has provided quality care and assistance to my aunt, whose life circumstances have changed significantly in the past year, requiring more intensive care whilst still remaining at home. The management and staff have been very responsive to their client's circumstances and requests and have tailored their management plan to cater, as best as possible, to my aunt's needs. I was visiting the UK and during the short period we were in the area, we were able to meet with Home Instead and put in place a care plan that would cater for my aunt's future needs as and when they arose. The management team have continued to impress with their careful handling of a number of tricky issues along the way, each of which have been professionally managed and dealt with. Although I live overseas, Home Instead have been very forthcoming in keeping me informed of current issues, for which I am very grateful. Home Instead are doing a great job. Highly recommend!

All round excellent and unique organisation that specialises in enabling people needed care to stay independent at home for as long as possible. Very rapid response, great staff, both carers and management - Home Instead personnel were able to step in at short notice, in difficult circumstances to put in place an at-home care package that's been great for my family. Easy to navigate, transparent paperwork - very down-to-earth, hands-on and adaptive method - able to respond to evolving situations. Experienced and lovely carers, more like friends and family. Many thanks to the staff behind the scenes and all the carers who get a good balance of efficiency and compassion, and endless patience and humour. So far so good. I would (and have) recommend Home Instead to anyone needing support at home. Thank you.

I've found this service to be just great. The carers are all very conscientious, happy, and efficient. I would recommend this service without hesitation.

Arrives on time and always cheerful, very helpful. Does as requested. Cannot be faulted. Cannot be faulted.