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Home Care Providers Owned by Home Instead in East Riding of Yorkshire

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9.5 Group Review Score (the average from all locations with a review score)
  • Home Care Providers Owned by Home Instead in East Riding of Yorkshire

Only the locations & reviews in East Riding of Yorkshire for Home Instead are showing below.

View the details of all 243 locations (with 12349 reviews) owned by Home Instead

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Home Instead Locations in East Riding of Yorkshire (2)

2 Home Care Providers owned by Home Instead in East Riding of Yorkshire
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Home Instead Beverley & Hull
1 Mantholme, Molescroft Grange Farm, Grange Way, Beverley HU17 9FS 
Top 20 homecare award certificate
9.9 64 reviews
Home Instead Beverley & Hull, Beverley, East Riding of Yorkshire
Top 20 homecare award certificate
"The service from Home Instead was Impeccable! The loving care was of a professional team pulling together with enthusiasm and willingness…"   Read all 64 reviews
  • Visiting Care from £37 / hour
  • Live-in Care from £1,800 / week

Home Instead provides personalised home care for older people that is dignified, reliable and relationship-led. They firmly believe that everyone is different so they don’t offer a ready-made package ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
Home Instead Pocklington & Brough
14 Pavement, Pocklington YO42 2AX 
9.8 12 reviews
Home Instead Pocklington & Brough, Pocklington, East Riding of Yorkshire
"The kindness that I have been shown, the help and support I have received has been phenomenal. I can't recommend these services more…"   Read all 12 reviews
  • Visiting Care from £37 / hour
  • Live-in Care from £1,800 / week

Home Instead Pocklington & Brough gives people the care and support they need in the comfort of their own home. Trained, compassionate staff help people by offering home care services such as ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
Other Home Care Groups you may be interested in:
Alcedo Care Chester, Chester
Alcedo Care

Home Instead Reviews in East Riding of Yorkshire (76)

9.5

Home Instead has a Group Review Score of 9.5 (9.521) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Home Instead must have a Review Score.

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Review of

Home Instead Beverley & Hull

from A F (Next of Kin) published on 1 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The service from Home Instead was Impeccable! The loving care was of a professional team pulling together with enthusiasm and willingness to achieve a high standard. The Beverley team was available whenever we needed them,they adapted to all our needs for our most loved friend in every way possible.
We would highly recommend this company and book them if needed again. Thanking them for their support.
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Review of

Home Instead Beverley & Hull

from Aimi S (Solicitor of Client) published on 18 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have worked with many home care providers over the years, and Home Instead stands out in every respect. Their carers and management team consistently deliver an exceptional standard of care, combining professionalism, compassion, and genuine dedication to client wellbeing.


Communication is excellent;

they keep me fully informed through various methods, ensuring reassurance and transparency at all times. I have complete confidence and peace of mind whenever my client is in their care-whether at home, attending social activities, shopping trips, or holidays away.


Although their fees are higher than some providers, the quality, reliability, and attention to detail more than justify the cost. I would highly recommend Home Instead for their outstanding service and commitment to excellence.

Reply from Mandy Aitken, Managing Director at Home Instead Beverley & HullThank you for your kind words. The team really appreciate your feedback and will continue to work hard to keep your client safe and happy at home.
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Review of

Home Instead Beverley & Hull

from S W (Daughter of Client) published on 9 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
While Dad has only been in receipt of help from Home Instead for a few weeks, I cannot fault the care and assistance provided so far. The carers arrive promptly every day and help with dressing, personal care and catheter management leaving Mum time to get herself ready for the day. After spending a
long period of time in hospital and then respite care we weren't sure whether Dad would be able to come home and Mum would be able to cope - with the help of Home Instead our worries have been put aside, Dad is so much happier and enjoying life again, Mum is reassured that she has the help she needs and as a daughter living many miles away I have been able to relax a little and cut down on the trips up and down the M1. It is good to know that we can step up his care plan as and when this is needed. Thank you to all the carers who look after Dad with such kindness and respect.
Reply from Mandy Aitken, Managing Director at Home Instead Beverley & HullThank you so much for the lovely review. It's been so lovely to be able to assist your parents and give you the comfort you need being so far away.
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Review of

Home Instead Beverley & Hull

from Les D (Husband of Client) published on 6 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife suffers from Lewy Bodies dementia, which was formally diagnosed some 5 years ago, and increasingly requires managed care. Currently this is in the mornings to help her with getting up tasks and then generally some social contact by walking into Beverley centre for a coffee and to provide some
respite for myself.
The process leading up to this level of care was very well managed, our needs were understood and the matching of carers to my wife well conducted. Home Instead really do understand the impacts that this form of dementia has on the person affected, and indeed on those around that person.
The degree of care provided by the carers that have been matched to my wife's needs is very good.
I have absolutely no qualms about recommending this carers organisation for others in similar situations.
Reply from Mandy Aitken, Managing Director at Home Instead Beverley & HullThank you so much for your kind words. I'm so pleased that you have found the support helpful
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Review of

Home Instead Beverley & Hull

from Cat W (Niece of Client) published on 5 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunt has had Catherine as her main companion for nearly 2 years now I think - and she's brilliant. She is as attentive and considerate of my aunt as we would be ourselves, and my aunt always says she's had a good giggle and natter. Catherine aids my aunt with shopping and little trips out and any
little jobs in the home she may have time for. The ability for my aunt to be able to get out is the priority for us, as her mobility is really poor and most of the family work so don't have the capability to get her out so regularly as we'd like to. My aunt has always been sociable & a keen talker - Catherine is very patient and very quickly got the measure of my aunt. The partnership works great.
My aunt loves the monthly social gathering, and has found the staff to be super helpful ensuring my aunt knows when it's on.
Everyone in the office has always been helpful and quick to reply to messages.
Zero complaints - very happy clients !!
Reply from Mandy Aitken, Managing Director at Home Instead Beverley & HullThank you so much for the lovely review. The team have really enjoyed supporting your aunt and getting to know her even better at the socials.
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Review of

Home Instead Beverley & Hull

from Sharon D (Daughter of Client) published on 25 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been having carers for over a year now. The help and support they give my mum has been invaluable. She has become very fond of all the carers, and always looks forward to them coming. They have taken on a lot of the roles I had been trying to fulfil, but with living over 80 miles away it
was becoming increasingly difficult. She has daily visits apart from a Sunday. They are so lovely to her, and both the carers and mum are in a good routine now. Mum's eyesight is rapidly deteriorating and with the help of the carers we are still able to keep her safely at home. Thank you team, you will never realise how appreciative we, her family are!!
Reply from Mandy Aitken, Managing Director at Home Instead Beverley & HullThank you so much for taking the time to provide us with a review. It's so lovely for the team to see what a difference they have made to your family. They've enjoyed getting to know your mum as well!
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Review of

Home Instead Pocklington & Brough

from Christine W (Client) published on 30 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The kindness that I have been shown, the help and support I have received has been phenomenal. I can't recommend these services more highly. This includes the team in the office and all the lovely ladies that come to see and look after me.
Reply from Mandy Aitken, Managing Director at Home Instead Pocklington & BroughThank you so much for your kind words about the team and the service we provide. I'm so pleased that we've been able to help.
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Review of

Home Instead Beverley & Hull

from J W (Client) published on 6 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am grateful for the kindness and consideration of the carers whatever I need them to do. They are encouraging, too. Always on time. Hard working. Always pleasure to see them.
Reply from Mandy Aitken, Managing Director at Home Instead Beverley & HullThank you for your kind words. It has been a pleasure to support you
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Review of

Home Instead Beverley & Hull

from G H (Client) published on 16 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found all staff to be friendly and helpful. The help is worth every penny and the odd occasional emergency help has been provided. Very happy. Thank you very much.
Reply from Mandy Aitken, Managing Director at Home Instead Beverley & HullThank you so much for taking the time to give us a review. I'm so pleased to hear that the visits are working well for you.
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Review of

Home Instead Pocklington & Brough

from Susan K (Niece of Client) published on 15 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are so lucky to have been connected with Home Instead at Pocklington. From the initial phone call and fact finding visit by Rebecca, the Client Manager, through to every single care provider who calls on our aunt, we cannot praise them enough. They are all so caring, considerate and reliable. Our
aunt calls them her ladies. We were nervous of letting people into her home as we didn't know how she would react, but she really looks forward to their visit each day.
Reply from Mandy Aitken, Managing Director at Home Instead Pocklington & BroughThank you so much for your lovely review. The "ladies" have really enjoyed getting to know your aunt as well.
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Review of

Home Instead Pocklington & Brough

from Chris M (Nephew of Client) published on 30 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am hugely grateful to the Pocklington team of Home Instead. It is a really well run branch and we have had outstanding service to help support and look after my aunt in her own home. She is an individual who has really benefitted from the extra care and skills brought by the Home Instead care team,
including their own very well developed backgrounds in care and other relevant life-skills. These extra aspects have helped my aunts wellbeing greatly over and above the excellent practical care such as helping her cook and keep on top of the house.
Massive thanks to all the team at Home Instead Pocklington!
Reply from Mandy Aitken, Managing Director at Home Instead Pocklington & BroughThanks so much for the lovely review. It has been a pleasure to assist your aunt to regain her independence.
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Review of

Home Instead Pocklington & Brough

from S W (Daughter of Client) published on 10 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother and myself have been delighted with Home Instead. The carers have been excellent. So caring and kind. They always carry out all tasks thoroughly and are respectful of my mothers needs and adapt to her wishes on the day. From my point of view I find the app so reassuring, being able to read
how my mum is each day. The staff always reply promptly to my e mails and inform me if there are any issues that I need to be made aware of. She provides regular reviews where my mum is able to say how she wants any tasks etc added or changed. At last I feel reassured that my mum is able to remain at home with a great team who care for her so well. I would recommend them to anyone who wants to stay in their own home and for family members it is so lovely to know they are in safe hands. Thank you so so much.
Reply from Mandy Aitken, Managing Director at Home Instead Pocklington & BroughThank you so much for such a lovely review. The team will be thrilled to know that you and your mum are happy with the service. They have very enjoyed getting to know your mum.
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Review of

Home Instead Pocklington & Brough

from A G (Wife of Client) published on 6 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have ben very pleased with the service we have had from Home Instead. All the care staff are very professional and caring. They are very well trained before they start. They always come at the same time and it is a pleasure to see them arrive every morning to help my husband, who has Huntington's
Disease, shower and dress. They involve him in decisions and encourage him to talk. I particularly like that we have the same staff as consistency and routine are important to my husband. I enjoy the conversations with them too.
Reply from Mandy Aitken, Managing Director at Home Instead Pocklington & BroughThank you so much for taking the time to review our services. The team have very much enjoyed supporting your family and are so happy to have made a positive impact.
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Review of

Home Instead Pocklington & Brough

from Hazel G (Sister of Client) published on 6 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the moment we contacted Rebecca to talk to her about moving in my sister in law to our home , she and her team have been there every step of the way to guide and advise us on all aspects of care , equipment needed etc. The care package is truly tailormade for every individual , it also takes into
account how other family members are feeling , and what steps the care team can take to assist us all in the very difficult transition period to looking after a poorly family member in the home environment. The team are usually are the same on Rota every week thus allowing us to build a relationship with them, they are allows cheerful and speak very highly about the company they work for, that is a huge comfort to know they are happy and looked after by their employers.
Reply from Mandy Aitken, Managing Director at Home Instead Pocklington & BroughThank you so much for your kind review. It means so much to the team that they have been able to make such a positive difference to your family.
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Review of

Home Instead Pocklington & Brough

from P V (Wife of Client) published on 26 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been pleased with all the carers involved in my husband's care. They have been kind, friendly, respectful, encouraging and engaging him in conversation. It always puts a smile on his face when they arrive. I also appreciate the kindness and consideration towards me.
Reply from Mandy Aitken, Managing Director at Home Instead Pocklington & BroughThank you for the kind review of our services. It has been a pleasure to support your husband and to give you some well deserved time off.
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Review of

Home Instead Beverley & Hull

from Angela M (Daughter of Client) published on 30 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Decided on Home Instead as they were highly recommended, to provide a couple of hours care a week . In order to give a bit of respite care for the main care giver and myself . The whole process is friendly and very professional . All questions were answered thoroughly . The initial meeting at home was
great . Home Instead were very careful to match their Carers to the person needing care . We have found this a excellent service, their Carer matched is amazing, always finding new ways to interact . Fantastic match . I cant recommend Home Instead enough . All staff are highly trained, and the care given is amazing .
Reply from Mandy Aitken, Managing Director at Home Instead Beverley & HullI'm so happy to hear that things are going well and you're enjoying the service. It's been a pleasure to support your dad.
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Review of

Home Instead Beverley & Hull

from C B (Client) published on 28 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent house - cleaning vacuuming, washing bed linen + clothing, cooking food, meds and --- all excellent.
Reply from Mandy Aitken, Managing Director at Home Instead Beverley & HullThanks very much for your kind review. The team have enjoyed spending time with you and helping to look after the house.
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Review of

Home Instead Pocklington & Brough

from Jennifer G (Daughter-in-law of Client) published on 24 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Home Instead have been carers for my 99-year-old mother in law for the past ten months. She suffers with memory problems but they have always been patient and understanding with her. I have found them to be honest, professional and caring. I would highly recommend them.
Reply from Mandy Aitken, Managing Director at Home Instead Pocklington & BroughThank you so much for your kind review. The team have very much enjoyed getting to know your mother in law. We appreciate you trusting us with her care.
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Review of

Home Instead Pocklington & Brough

from Karen R (Daughter of Client) published on 2 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was so worried and got very upset when I tried to talk to her about having carers. She soon realised after meeting them that we couldn't have asked for a better team of caring, friendly happy people. My mum thinks they're all wonderful.


I've definitely noticed a change in her for the better.

She's so much happier and eating and loving the company including playing snakes and ladders. I now don't drive the 75 miles home feeling so guilty. Her house has gone from been eerily quiet to now being full of laughter and chatter and of course cups of tea.


Thank you again for providing us with such a lovely team.

Reply from Mandy Aitken, Managing Director at Home Instead Pocklington & BroughThank you so much for your lovely message. The team are really enjoying getting to know your mum.
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Review of

Home Instead Pocklington & Brough

from g l (Client) published on 12 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Needing a carer can be a difficult decision to make. Allowing a stranger into your home. It's only been a few weeks since I contacted Home Instead and was introduced to my carer, and it was the best decision. Not only do they care for your needs but also help to keep the your home as you like it.
My carer is kind, empathic to my needs . She has taken time to understand my needs and often goes about doing a job without asking but knowing that it is what I needed. The back up to the system is invaluable. Knowing the if your carer cannot attend an appointment another carer will placed with you. They try very hard to make sure that the carer has a similar personality to your own so that the working relationship blends together.
I cannot praise the Home Instead/ Homecare enough. Always on the end of the telephone line if needed.
I thank you for making my life so much easier and safer
Reply from Mandy Aitken, Managing Director at Home Instead Pocklington & BroughThank you so much for your review. I'm so pleased that we've been able to help. I know your team really enjoys coming to see you too.
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Awards / Recognitions (9)

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