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Home Care Providers Owned by Home Instead in Surrey

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9.5 Group Review Score (the average from all locations with a review score)
  • Home Care Providers Owned by Home Instead in Surrey

Only the locations & reviews in Surrey for Home Instead are showing below.

View the details of all 243 locations (with 12454 reviews) owned by Home Instead

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Home Instead Locations in Surrey (5)

5 Home Care Providers owned by Home Instead in Surrey
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Home Instead (Epsom & Mole Valley)
Finachem House, 2 Ashley Road, Epsom KT18 5AX 
9.8 89 reviews
Home Instead (Epsom & Mole Valley), Epsom, Surrey
"Your provision of care/support is excellent, and communication is consistently reliable and accommodating. You have been a great source…"   Read all 89 reviews
  • Visiting Care from £34.65 / hour
  • Live-in Care from £1,659 / week

Established in 2010 and rated as 'Outstanding' by the Care Quality Commission (CQC) (January 2017), Home Instead Epsom & Mole Valley is a family owned, award-winning company providing companionship ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
Home Instead (Reigate & Tandridge)
Robert Denholm House, Bletchingley Road, Nutfield, Redhill RH1 4HW 
9.6 35 reviews
Home Instead (Reigate & Tandridge), Redhill, Surrey
"Step mother has received the best care and personal attention throughout the 13 months of Home Instead attending. The administration,…"   Read all 35 reviews
  • Visiting Care from £37.50 / hour
  • Live-in Care from £1,820 / week

Home Instead Reigate & Tandridge, Rated as Outstanding (March 2018), provide award-winning personalised care and companionship-led support. Continuity of care is fundamental to the higher quality ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
Home Instead (Guildford & Woking)
The Lansbury Estate, 102 Lower Guildford Road, Woking GU21 2EP 
9.4 63 reviews
Home Instead (Guildford & Woking), Woking, Surrey
"Mum has had carers for the past 18 months. She has a small regular team of carers who have are always punctual, friendly, kind and take…"   Read all 63 reviews
  • Visiting Care from £40.50 / hour
  • Live-in Care from £265 / week

Rated as 'Outstanding' by Care Quality Commission (CQC) at their inspection in December 2017, Home Instead Guildford and Woking is an award winning company providing personal care and companionship ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
Home Instead (Windsor, Runnymede & West Spelthorne)
Cambridge House, Gogmore Lane, Chertsey KT16 9AP 
9.9 129 reviews
Home Instead (Windsor, Runnymede & West Spelthorne), Chertsey, Surrey
"I have been very happy with Home Instead. The carers are kind and punctual, and happy to carry out my requests. The kitchen is always left…"   Read all 129 reviews
  • Visiting Care from £35.50 / hour
  • Live-in Care from £1,540 / week

Home Instead (Windsor, Runnymede and West Spelthorne) is chosen by clients who are looking for care in their own homes, where they are happiest. Home Instead’s care is companionship-based. Calls ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
Home Instead Godalming, Haslemere, Cranleigh, Petworth, Pulborough and Billingshurst
Ash House, Tanshire Park, Shackleford Road, Godalming GU8 6LB 
9.5 33 reviews
Home Instead Godalming, Haslemere, Cranleigh, Petworth, Pulborough and Billingshurst, Godalming, Surrey
"I have found the management efficient, courteous and helpful and all the staff I have so far encountered have been helpful friendly and…"   Read all 33 reviews
  • Visiting Care from £40.50 / hour
  • Live-in Care from £265 / week

Home Instead (Godalming) offers high-quality home care and live-in care services in Waverley such as Godalming, Cranleigh, Haslemere and parts of West Sussex such as Billingshurst, Pulborough, ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
Other Home Care Groups you may be interested in:
Alcedo Care South Liverpool, Liverpool
Alcedo Care

Home Instead Reviews in Surrey (349)

9.5

Home Instead has a Group Review Score of 9.5 (9.506) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Home Instead must have a Review Score.

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Review of

Home Instead (Windsor, Runnymede & West Spelthorne)

from Patricia L (Client) published on 23 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been very happy with Home Instead. The carers are kind and punctual, and happy to carry out my requests. The kitchen is always left very clean.
Reply from Anitra Camargo, Owner at Home Instead (Windsor, Runnymede & West Spelthorne)Dear Pat thank you for taking the time to write a review, it means a great deal to all of the team. Best regards Anitra
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Review of

Home Instead (Windsor, Runnymede & West Spelthorne)

from Patricia N (Client) published on 7 April 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The carers I have are very satisfactory and I couldn't wish for anything better.
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Review of

Home Instead (Windsor, Runnymede & West Spelthorne)

from Sandra M (Partner of Client) published on 30 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have received excellent care and support from our contacts at Home Instead over a 4 month period while I was recovering from surgery .
Both my partner and I felt comfortable with the care professionals who came here and their support was invaluable in what could have been difficult circumstances.
I can't thank them enough.
Reply from Anitra Camargo, Owner at Home Instead (Windsor, Runnymede & West Spelthorne)Many thanks for such a lovely review, it was an absolute pleasure to support you in your recovery. Do please keep in touch. with kind regards Anitra and our Home Instead Team
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Review of

Home Instead (Guildford & Woking)

from Derek T (Client) published on 23 March 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
My needs as a 96-year old with limited mobility but still fully compenent mentally are generally well met by Home Care providers. Those over 40 years of age are generally more sympathetic than younger persons. Wear and tear on equipment tends to be greater than if I were looking after myself. I seek
to impres of carers that if they cannot find things, or do not know where to put things away, not to hesitate to ask me whatever I might be doing. Most carers automatically attend to matters even when not asked.
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Review of

Home Instead (Windsor, Runnymede & West Spelthorne)

from S J (Daughter of Client) published on 17 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am so pleased with the care and support given to my mum by Home Instead. The efficiency from the very start has been amazing both from the administration, management and carers alike. I would highly recommend them.
Reply from Anitra Camargo, Owner at Home Instead (Windsor, Runnymede & West Spelthorne)Dear Susan
Thank you so much for taking the time to write your review, it means so much to the whole team. It is an absolute pleasure to support your mum to live independently in her home. Best regards Anitra
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Review of

Home Instead (Reigate & Tandridge)

from Sandra W (Stepdaughter of Client) published on 4 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Step mother has received the best care and personal attention throughout the 13 months of Home Instead attending. The administration, customer service and individual service given by all staff has been professional as well as thoughtful and caring. Our thanks to Karen for her 12 months of care, patience
and companionship, which on occasion went above and beyond expectations. And to Rachel for her care and patience over the past few weeks, for which we are most grateful.
Thank you Home Instead
Reply from Greg Brown, Owner at Home Instead (Reigate & Tandridge)Thankyou Sandra for the lovely review. It was pleasure supporting J and we hope she is happy in her new home closer to the family. We will of course pass on your feedback to Karen and Rachel.
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Review of

Home Instead (Windsor, Runnymede & West Spelthorne)

from John G (Client) published on 3 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very happy with the service we receive. The carers go out of their way to do anything we ask and point out anything they think needs attention. The carers are friendly, punctual, respectful and understanding.
Reply from Anitra Camargo, Owner at Home Instead (Windsor, Runnymede & West Spelthorne)Dear John
It is an absolute pleasure to support you and your lovely wife to live independently at home where you are both so happy. Thank you so much for taking the time to write such a lovely review. It means so much to the whole team. My best regards Anitra
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Review of

Home Instead (Reigate & Tandridge)

from Amanda L (Daughter of Client) published on 28 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am so grateful for the outstanding care provided by Home Instead. Every carer has shown genuine kindness, patience, and respect, allowing my mum to remain comfortable and dignified in her own home. The care was always reliable and professional, and I felt the carers really got to know my mum and supported
her with real compassion. She had a small dedicated team who have been fantastic with mums needs. Special mention goes to Nicole who had a very close relationship with mum and she was wonderful at all times. Of course, Karen, Magdalene, Angie and Abby all had mums best interests at heart and really got to know her. She looked forward to all her visits. Communication with the office team has been excellent and any queries quickly dealt with. Thank you so much to Simon, Joan, Michelle, Dawn, Chloe and Lyndsey. It was always easy to get in touch and everyone has been very approachable and kind. I wouldn't hesitate to recommend Home Instead. We will miss you xx
Reply from Simon Burrowes, Care Manager at Home Instead (Reigate & Tandridge)Thank you so much Mandy for the lovely review. I will pass on your thanks to the team. I am so pleased to hear mum is doing well and settled in her new home.
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Review of

Home Instead (Windsor, Runnymede & West Spelthorne)

from Karen M (Daughter of Client) published on 20 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Home Instead provided a great service for mum, initially assisting with personal hygiene and then quickly increasing to daily support, helping with dressing and breakfast. The care staff were always capable, caring and friendly. They were punctual and cover was quickly arranged for sickness and holiday.
All appointments were reliably kept and contact maintained with family members. Mum enjoyed their services for several months which enabled her to live independently for a little longer.
Reply from Anitra Camargo, Owner at Home Instead (Windsor, Runnymede & West Spelthorne)Dear Karen, thank you so much for taking the time to write a review for us, it means a lot to the whole team. It was a pleasure to support your mum to live independently in her own home. Best regards Anitra
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Review of

Home Instead (Guildford & Woking)

from C A (Daughter of Client) published on 6 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has had carers for the past 18 months. She has a small regular team of carers who have are always punctual, friendly, kind and take their time to chat with her whilst completing their tasks. They are alert to any changes or concerns and keep us informed. We also have access to a Portal where each
member of the family can view the notes of each visit.
The administration team are very efficient, keeping us updated of any care changes and are approachable for any queries we may have..
We would definitely recommend Home Instead.
Reply from Sarah Daly, Owner at Home Instead (Guildford & Woking)Dear Caroline,
Thank you so much for taking the time to leave your review. It is a privelege to support your Mother.
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Review of

Home Instead (Epsom & Mole Valley)

from Ruth W (Client) published on 30 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Your provision of care/support is excellent, and communication is consistently reliable and accommodating.
You have been a great source of encouragement to me through these latter years of disability, for which I shall always be grateful.
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Review of

Home Instead (Epsom & Mole Valley)

from I W (Son of Client) published on 29 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I approached Home Instead to provide assistance to my father following his dementia diagnosis in 2024. Initially just 2 days week Home Instead helped with daily chores, shopping and company, assisting my father to continue going out for walks etc. We gradually increased the service as the months passed
and his condition deteriorated to 6 days per week. Home Instead never missed a visit or let us down. They were also very agile at crisis points to support us with additional care at short notice.
Our Care Manager and her team were great with communications both in and outside normal working hours, providing us with the reassurance that all requests were listened to and actioned.
The minimum 2 hr service window means that the carers are consistent and enabled my father to trust, know and recognise who was making the home visits. An essential requirement when dealing with dementia and releasing him from the worry of the unknown.
I highly recommend Home Instead!
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Review of

Home Instead (Windsor, Runnymede & West Spelthorne)

from Bal G (Client) published on 15 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellant friendly and caring local service, arranged at short notice, I instructed when recovering from a shoulder operation. A well managed service and spport team I have used in the past and would use happily again if required and recommend them.
Reply from Anitra Camargo, Owner at Home Instead (Windsor, Runnymede & West Spelthorne)Dear Bal
Thank you for taking the time to write such a lovely review. It means so much to the whole team. It was such a pleasure to support you whilst you recovered. With best regards Anitra
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Review of

Home Instead (Windsor, Runnymede & West Spelthorne)

from Jane J (Daughter of Client) published on 12 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very professional company who have been efficient and helpful from day one. The app has been vey useful, I am able to follow visits made to my father - which is reassuring. His carer has remained the same which has resulted in a kind and trusting friendship for him. Also helping my mother with small
domestic tasks as needed. Any queries which have arisen are quickly communicated and dealt with promptly.
Reply from Anitra Camargo, Owner at Home Instead (Windsor, Runnymede & West Spelthorne)Dear Jane Thank you for such a wonderful review, its means so much to all of the team. Its is an absolutely pleasure to support your father to live independantly in his own home. With kind regards Anitra
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Review of

Home Instead (Epsom & Mole Valley)

from M H (Daughter of Client) published on 11 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
All the staff at Home Instead have been exceptional. They have all gone the extra mile to provide consistent, reliable, friendly care for my father. Over the Summer his care needs increased rapidly and Home Instead were always at the end of the phone providing advice and support. The carers were so
kind and thoughtful, providing much needed emotional/ practical support to both my parents. We would thoroughly recommend them.
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Review of

Home Instead (Reigate & Tandridge)

from Valerie M (Sister of Client) published on 29 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I found Home Instead via an Alzheimer's Dementia Adviser's list of local service providers. The Care Manager came to visit my twin sister and myself to explain about the services provided. He was very easy to talk to, thorough and professional. He answered any questions in a friendly manner.
My
sister felt she didn't need any support and was very apprehensive about having a stranger come to her home. However, from the first time she met Lucy, she felt at ease and pleased that they had similar interests. In the past six weeks they have been for walks, been to the local cemetery to visit our parents' grave, been shopping, collected medication from the pharmacy, sat doing a jigsaw, chatted and laughed together. Before leaving Lucy ensures my sister has her lunch ready.
I have found it easy contacting the Care Manager if I request something to be added to my sister's Care Plan or have a query.
My sister now looks forward to the weekly visits and sees Lucy as a friend.
Reply from Simon Burrowes, Care Manager at Home Instead (Reigate & Tandridge)Thankyou for the lovely review Valerie. It is a pleasure supporting your sister and i will pass on your lovely feedback to Lucy.
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Review of

Home Instead (Windsor, Runnymede & West Spelthorne)

from Michael D (Son of Client) published on 27 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We first involved Home Instead when my dad had early stages of vascular dementia. It was too much for my mum to get my dad up everyday, so we arranged for a carer from Home Instead to visit for an hour on Monday, Wednesday and Friday at 10.30am.
The carers were so friendly but also professional in
helping my dad get up, showered and dressed. They would make him some toast and a cup of coffee and chat to my mum too.
This set up was great for my dad and a massive relief for my mum.
Where possible my dad had the same carers each time however any changes were advised in advance and to be honest it was nice to have a variety of people call by to help. Bianca, Sam, Janet and Aaron were my dad's regular team and were all great with him.
Claire (team manager) checked in regularly with us.
For situations where your parents are not ready to go into a care home but need some interim support allowing them to remain at home and enjoy home comforts, I strongly recommend Home Instead.
Reply from Anitra Camargo, Owner at Home Instead (Windsor, Runnymede & West Spelthorne)Dear Michael it was such a pleasure to support your father to live independantly at home. All of the team miss him. MAny thanks for taking the time to write such a wonderful review, it means so much to the whole team. Many thanks Anitra
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Review of

Home Instead (Guildford & Woking)

from Chris W (Daughter of Client) published on 27 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We appreciate the care and support we get from Home Instead they always go the extra mile to help and support our elderly vulnerable father. Thanks to Cassie and the team for being amazing and helping to fulfill my fathers wishes to stay at home and not go into care
Reply from Sarah Daly, Owner at Home Instead (Guildford & Woking)Dear Chris, thank you so much for your kind words and wonderful testimonial. It is an honour and privilege to support your father.
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Review of

Home Instead (Epsom & Mole Valley)

from S T (Civil Partner of Client) published on 24 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Home Instead have been fantastic, with carers providing companionship to my partner for about four years. I liked and trusted the staff and carers completely. I completely relaxed during my respite hours, confident in their attentive engagement and care of my partner, whose dementia has made different
demands. They formed relationships with him, and made him feel valued and safe. The admin staff were responsive and extremely helpful. Highly recommended.
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Review of

Home Instead (Windsor, Runnymede & West Spelthorne)

from Beth S (Daughter of Client) published on 6 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Home Instead provided excellent care for my parents when they were alive. After a hip operation, I spent time in respite but was overwhelmed living at home on my own. My son contacted Home Instead immediately and they were able to help even during a weekend.
My support has been excellent. I need physical
help and I enjoy the variety of different carers. They are all supportive, empathetic, thorough and entertaining. I appreciate the office support that is availabe too.
Reply from Anitra Camargo, Owner at Home Instead (Windsor, Runnymede & West Spelthorne)It was such a pleasure to support your parents and now its a huge pleasure to support you. Many thanks for such a wonderfu review. It means so much to the whole team. My best Anitra
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Awards / Recognitions (9)

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