Home Care Providers Owned by Home Instead in West Midlands

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9.6 Group Review Score (the average from all locations with a review score)
  • Home Care Providers Owned by Home Instead in West Midlands

Only the locations & reviews in West Midlands for Home Instead are showing below.

View the details of all 243 locations (with 11851 reviews) owned by Home Instead

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Home Instead Locations in West Midlands (9)

9 Home Care Providers owned by Home Instead in West Midlands
Home Instead Sutton Coldfield

196 Boldmere Road, Sutton Coldfield B73 5UE 

9.9 43 reviews
"Highly recommend this company Home Instead. Very curtious, professional and caring. Mum with dementia made a lovely bond with her…"   Read all 43 reviews

Home Instead (Sutton Coldfield) supports the ageing population with care needs to remain independent in their own homes for as long as possible. Home is where you made those lifelong memories and the experienced Care Professionals - who receive ongoing… Read more about Home Instead Sutton Coldfield

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
Home Instead (Wolverhampton, Wombourne & Kingswinford)

Macrome House, Macrome Road, Tettenhall, Wolverhampton WV6 9HD 

9.9 28 reviews
"I would just like to say a big thank-you to all of you for the excellent support and kindness shown to my mom, it is a refreshing change to…"   Read all 28 reviews

Home Instead (Wolverhampton, Wombourne and Kingswinford) provide a skilled range of personal care packages, including companionship and home help services that are designed to support the independence and dignity of service users. Provision is available… Read more about Home Instead (Wolverhampton, Wombourne & Kingswinford)

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
  • Visiting Care from £36.68 / hour
  • Live-in Care from £1,800 / week
Home Instead (Dudley and Sandwell South)

Castlemill, Burnt Tree, Tipton DY4 7UF 

9.8 64 reviews
"Experience and trained staff cared for my mom and dad. Mom looked forward to seeing the staff who supported mom with personal care. Mom…"   Read all 64 reviews

Rated as Outstanding by CQC in November 2019, Home Instead (Dudley and Sandwell South) pride themselves on keeping the client at the heart of everything they do. They support older and vulnerable adults to remain in their own home, as independent… Read more about Home Instead (Dudley and Sandwell South)

  • Care Provided
  • Visiting Care
  • Dementia
  • Visiting Care from £35 / hour
Home Instead (Stourbridge Hagley and Halesowen)

78 Worcester Road, Hagley, Stourbridge DY9 0NJ 

9.8 50 reviews
"My husband, who suffers from Parkinson', was discharged from hospital after a serious illness needing a lot of care to stay at home. It was…"   Read all 50 reviews

Home Instead is part of a worldwide organisation but the local office is family owned and run covering Stourbridge, Hagley, Halesowen and surrounding areas. They are proud to be providing high-quality care to the elderly in the local community.… Read more about Home Instead (Stourbridge Hagley and Halesowen)

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
Home Instead (Coventry North)

Enterprise Business Park, Courtaulds Way, Foleshil, Coventry CV6 5NX 

9.6 7 reviews
"All of the staff who cared for my mum did so with dignity, kindness and professioanlism. I cannot thank them enough.…"   Read all 7 reviews

Home Instead (Coventry North) gives people the care and support they need in the comfort of their own home. Trained, compassionate staff help people by offering home care services such as help with personal care (showering, getting in and out of… Read more about Home Instead (Coventry North)

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
  • Visiting Care from £35 / hour
  • Live-in Care from £1,800 / week
Home Instead (Coventry South)

20 Ensign Business Centre, Westwood Way, Westwood Business Park, Coventry CV4 8JA 

10 21 reviews
"We - and more importantly our Mum - are really happy with the contacts and service we've received from Home Instead so far. The carers are…"   Read all 21 reviews

At Home Instead Coventry South, there is a experienced and friendly team are dedicated to providing a wide range of services tailored to meet individual needs. Home Instead pride themselves on delivering person-led care that respects each client’s choices… Read more about Home Instead (Coventry South)

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
  • Visiting Care from £36 / hour
  • Live-in Care from £1,700 / week
Home Instead (Walsall & Great Barr)

Old Bank Innovation Centre, 35-37 King Street, Darlaston, Wednesbury WS10 8DE 

9.9 47 reviews
"I arranged for temporary care following knee replacement surgery to manage the stockings you have to wear post operation. I booked an…"   Read all 47 reviews

Home Instead is an internationally recognised, market leading provider of domiciliary care services, which includes personal care, companionship, home-help and dementia care. The ethos revolves around building strong, sustainable relationships between… Read more about Home Instead (Walsall & Great Barr)

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
  • Visiting Care from £35 / hour
  • Live-in Care from £320 / week
Home Instead (Solihull)

5 Hockley Court, 2401 Stratford Road, Solihull B94 6NW 

9.6 39 reviews
"Home Instead have cared for my mother for over 5 years and helped with end-of-life care before my dad passed away. We have had consistent…"   Read all 39 reviews

Home Instead takes pride in offering compassionate, high-quality home care services tailored to meet the unique needs of each individual. Specialising in non-medical assistance and dementia care, the dedicated team provides a wide range of services designed… Read more about Home Instead (Solihull)

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
Home Instead (Edgbaston)

Home Instead, Radclyffe house, 66-68 Hagley Road, Edgbaston, Birmingham B16 8PF 

8.0 83 reviews
"The overall care is very high. Standards of service continue. Timekeeping, capable and friendly carers.…"   Read all 83 reviews

Home Instead (Edgbaston) is an award winning company providing pro-active companionship-led care to people in their own homes in Central, East and South Birmingham covering areas Edgbaston, Harborne, Selly Oak, Bournville, Kings Norton, Yardley, Moseley,… Read more about Home Instead (Edgbaston)

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
  • Visiting Care from £27 / hour
Other Home Care Groups you may be interested in:

Home Instead Reviews in West Midlands (382)

9.6

Home Instead has a Group Review Score of 9.6 (9.638) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Home Instead must have a Review Score.

Overall Experience
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Review of

Home Instead (Dudley and Sandwell South)

from R G (Daughter of Client) published on 5 November 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Experience and trained staff cared for my mom and dad. Mom looked forward to seeing the staff who supported mom with personal care. Mom maintained her independence. Staff encouraged mom to eat her breakfast and encouraged fluids. Staff supported the family during my mom's illness. Much appreciated,
lovely, caring staff team. Thank you.
Reply from Julie Williams, Owner at Home Instead (Dudley and Sandwell South)
Thank you so much for taking the time to write your review. It was our pleasure and privilege to support your parents.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Home Instead Sutton Coldfield

from Julie M (Daughter of Client) published on 31 October 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Highly recommend this company Home Instead.
Very curtious, professional and caring.
Mum with dementia made a lovely bond with her carers and always looked forward to thier companionship visits.
All lovely staff, from beginning to end.
Reply from Aman Gill, Managing Director at Home Instead Sutton Coldfield
Thank you Julie for your lovely comments. We also looked forward to spending time with Mum and getting to know her better. Thank you for entrusting Home Instead Sutton Coldfield to care for Mum in the…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Home Instead (Coventry North)

from Neil L (Son of Client) published on 31 October 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All of the staff who cared for my mum did so with dignity, kindness and professioanlism. I cannot thank them enough.
Reply from Biro Dhillon, Director at Home Instead (Coventry North)
Thank you so much for your lovely review. It truly means the world to us and to the carers who supported your mum. We are so pleased to hear that she was cared for with dignity, kindness and…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Home Instead (Walsall & Great Barr)

from Carol Ann L (Client) published on 13 October 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
I arranged for temporary care following knee replacement surgery to manage the stockings you have to wear post operation. I booked an hour a day for personal care and light household duties. The ladies/girls who came were knd, helpful and nothing was too much trouble.
They did all the jobs I asked
them to and gave me their full attention .
They arrived at the arranged time most of the time, however on the few occasions that there were issues,
the office kept me fully informed when carers were running late due to unforseen circumstances. They wre also flexible when I reduced my needs from an hour to 30 minutes a day.
Overall I wiuld not hesitate to recommend them to anyone needing help at home. .
Reply from Kelly Hitchcock, TBC at Home Instead (Walsall & Great Barr)
Thank you so much for sharing your experience. I'm really glad to hear that the care team was kind, attentive, and supportive during your recovery-especially at such an important time. It's reassuring…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Home Instead (Walsall & Great Barr)

from A C (Daughter of Client) published on 23 September 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Outstanding service from really friendly staff.
Engaging Home Instead to care for my Mom has given me my life back and I can breathe again.
Nothing is too much trouble and Mom really looks forward to their visits.
Would highly recommend.
Reply from Sonia Dehal, Business Owner at Home Instead (Walsall & Great Barr)
Thank you so much for your kind words! We're delighted to hear that our team has made such a positive difference for both you and your mom. Knowing she looks forward to our visits means the world to…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Home Instead (Wolverhampton, Wombourne & Kingswinford)

from Deborah D (Daughter of Client) published on 22 September 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
I would just like to say a big thank-you to all of you for the excellent support and kindness shown to my mom, it is a refreshing change to see people so caring and committed to their jobs.
Everyone was so friendly and helpful it was always a pleasure to speak to you all.
We will definitely recommending
homeinstead
And we wish you every success for the future you definitely deserve it.
Reply from Lucie Xenophontos, Client manager at Home Instead (Wolverhampton, Wombourne & Kingswinford)
Thank you so much for you kind words Deborah this means so much to us all at Home Instead. It was a pleasure to support your mom, she will be missed by all. We wish you all the very best for the…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Home Instead (Coventry South)

from J W (Daughter of Client) published on 18 August 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
We - and more importantly our Mum - are really happy with the contacts and service we've received from Home Instead so far. The carers are experienced, reliable, and kind. A huge thank you to your team for allowing us all this peace of mind.
Reply from Marie Kaye, Registered Manager at Home Instead (Coventry South)
Thank you for your kind review I will pass onto the team.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Home Instead (Coventry South)

from S M (Partner of Client) published on 7 August 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
The care was put in place at very short notice when my partner was discharged ftom hospital after a nasty fall and I had to attend a funeral - it was beyond expectation in terms of the carers who attended - it was round the clock care as my partner was fragile and needed 24 hour support. Can't recommend
highly enough. It bailed me out of a difficult situation and Home Instead pulled out all the stops to make sure appropriate care was in place. I can't thank them enough.
Reply from Marie Kaye, Registered Manager at Home Instead (Coventry South)
Thank you so much for your kind review. It was a real pleasure to get to know your husband during the few days we cared for him.We're so glad we could be there to support him, and we're sending our…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Home Instead (Coventry South)

from Sally S (Father of Client) published on 7 August 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Well what can I not say about this care. I can't Thank the team enough or have all the words to express the care received for my dad who refused for so long. Yet he adored each and everyone of you, the care shown was amazing, the empathy and trust, nothing was ever to much always going one step more
for our dad and building such trust.The couple of visits to the hospital meant so much too...If your after care for your family 100% go with Home instead. The care shown will never be forgotten for our dad and towards us in his final days.
Reply from Marie Kaye, Registered Manager at Home Instead (Coventry South)
Thank you so much for writing such a wonderful review. It was truly a privilege to look after your dad, and we're deeply touched by your kind words.I've shared your message with the team, and it has…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Home Instead (Walsall & Great Barr)

from Janet S (Daughter of Client) published on 21 July 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum had morning carers from Home Instead for around seven weeks before going into hospital and onwards to residential care. The team allocated to mum was small so mum was quickly able to build a relationship with the ladies who came and got her up daily. Everyone allocated to care for my mum was super
friendly and very patient and caring, mum was very slow with everything and she never felt rushed. There was quite a lot to do every morning with mum and all the carers completed the daily task list which was a great relief for me. I found the App very useful as mum's health was declining and I had a concrete record to speak to the GP about the changes.
If mum ever comes home I shall use Home Instead again and would have no hesitation recommending.
Reply from Sonia Dehal, Business Owner at Home Instead (Walsall & Great Barr)
Thank you so much for your kind and thoughtful review. We're truly grateful that you entrusted us with your mum's care during such an important time. It means a great deal to know that she felt…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Home Instead Sutton Coldfield

from Claire C (Daughter of Client) published on 7 July 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Home Instead have now been looking after our Dad, who has Alzheimer's, for about three years. We began initially with carers coming in a couple of times a day and now they provide 24-hour live-in care. From the beginning we have been impressed by their professional, understanding approach (both from
the admin team and the carers) and also the respect with which they have treated our Dad. The carers we have now are truly extraordinary - so kind and attentive and at the same time adapting to our Dad's needs and the evolving situation with humour and compassion in equal measure. In a short time we have become very fond of them and are so grateful for their help, which provides a great relief to us and allows our Dad to continue living with dignity in his home, which he is very attached to.
Reply from Aman Gill, Managing Director at Home Instead Sutton Coldfield
Such a lovely review, Claire, thank you so much. We are equally fond of Dad and have built a great relationship with you all since the very start of his care journey. Thank you for entrusting Home…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Home Instead Sutton Coldfield

from Michael D (Client) published on 26 May 2025
Submitted via Website • Report
Overall Experience 4.0 out of 5
You are especially useful for assisting with my bathing. Always enjoy these bathroom visits.
Cleaning services home adequate, but then this is not your speciality.
Quite happy with standard cleaning achieved.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Home Instead (Stourbridge Hagley and Halesowen)

from M S (Client) assisted by family/friend published on 19 May 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Highly satisfied and happy with the service.
Reply from Trica Owen, Care Manager at Home Instead (Stourbridge Hagley and Halesowen)
Good afternoon, thank you for the review and your comments, your feedback is valuable to us so we appreciate you taking the time to complete it. It is lovely to hear you are satisfied and happy with…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Home Instead Sutton Coldfield

from J T (Client) published on 16 May 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
I couldn't ask for better carer's than I have coming to me. I was reluctant at first because I felt mentally it would take away my independence. It was my physical conditions I really needed to look at. I'm so glad I made the move to HomeInStead and my special carer's. There has been some communication
issues between office staff and carer's or between office staff themselves. Acknowledgement of support truely required has been taken on board and being implemented. I hope this is to be the case moving forward with all Client's. Carer's do need to read some of what other carer's have put down in their Client's Report Log for previous days as it gets frustrating repeating what has been happening previous days. Communication at all levels and dealt with in different ways, telephone, email etc. Not expecting perfection but would help support Client's and their families.
Reply from Aman Gill, Managing Director at Home Instead Sutton Coldfield
Many thanks for your review and for the 5* rating all round; we appreciate your time. We're also grateful for your feedback regarding communication and the completion of daily logs which has been…read more
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  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Home Instead Sutton Coldfield

from S O (Daughter of Client) published on 16 May 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Home Instead and their staff have been great so far. My Father is reluctant of care, and the fact its the same faces for an hour, means it feels less like "care" and more personal. Only a couple of weeks in, but so far excellent.
Reply from Aman Gill, Managing Director at Home Instead Sutton Coldfield
Thank you for posting such a great review. We are pleased to hear that our personalised and consistent care is shining through, and if there is anything else we can do for you and yours please don't…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Home Instead Sutton Coldfield

from Mel R (Sister of Client) published on 16 May 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
I simply cannot praise Home Instead enough. They care, twice daily, for my brother, who has multiple physical and intellectual disabilities. They have transformed his quality of life with their kindness and professionalism, and given me peace of mind.
Reply from Aman Gill, Managing Director at Home Instead Sutton Coldfield
Thank you for your kind feedback. It's lovely to hear that we've had a positive impact on your brother's life and we will continue to provide quality, relationship-led care.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Home Instead Sutton Coldfield

from N L (Daughter of Client) published on 16 May 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
From the very start of our dementia journey Home Instead have been there for us. Always on hand, such a comfort and reassurance. Very reliable, excellent carers, always smiling, office staff friendly too. Will endeavour to provide extra care at short notice. Mum loves them and has built up a friendship
with them over the years which is lovely to see. I would definitely recommend them to anybody taking the same heart breaking journey that we have been on and still are travelling. Well done to everybody concerned and thank you so much.
Reply from Aman Gill, Managing Director at Home Instead Sutton Coldfield
Thank you for such a lovely review, it's hugely appreciated. It's been so endearing to support Mum over the years and we're delighted to hear that a strong bond has been forged with her carers.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Home Instead (Wolverhampton, Wombourne & Kingswinford)

from Alison C (Daughter of Client) published on 15 May 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
A quality carer company that has provided compassionate and professional support to my mum's needs over the past few years. All the carers are reliable and have offered personalised assistance, ensuring comfort, dignity, and wonderful company over lunchtime. The company is well-run which values skilled
staff, clear communication, and a commitment to high standards. The carers have made a meaningful difference to the day as well as supporting my sister and myself in the overall supervision of my 91 year old mum.
Reply from Paramjit Toor, Director at Home Instead (Wolverhampton, Wombourne & Kingswinford)
Thank you so much for your kind and thoughtful words. We are delighted to have the opportunity to support your mum and your family over the past few years. It means a great deal to know that our Care…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Home Instead (Wolverhampton, Wombourne & Kingswinford)

from C S (Daughter of Client) published on 14 May 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Friendly caring efficient staff. They have been very supportive to the family as well as mum. They communicate well keeping us informed and have been flexible and accommodating if we've had to make any changes.
Reply from Paramjit Toor, Director at Home Instead (Wolverhampton, Wombourne & Kingswinford)
Thank you for taking the time to write a review, it's a real boost to our staff to know their efforts are appreciated and really making a difference to our clients' lives.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Home Instead (Walsall & Great Barr)

from Liz J (Daughter of Client) published on 14 May 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Cannot fault the care given to my father by Home Instead. I believe that he genuinely looks forward to the visits and myself and my brother are grateful for the attention and care provided.
Communication is good and we are always made aware of any delays or changes as soon as possible.
I would not
hesitate in recommending Home Instead to anyone looking for good care for a loved one.
Reply from Kelly Hitchcock, Compliance and Community Manager at Home Instead (Walsall & Great Barr)
Thank you for your lovely compliments about the service we provide, it means so much that dad enjoys his visits. Its a pleasure to look after dad, the Care Professionals also look forward to seeing…read more
  • Staff
  • Care / Support
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  • Treated with Dignity
  • Value for Money
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Awards / Recognitions (9)

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